Brother MFC-5440CN User Manual

Brother MFC-5440CN User Manual

Brother mfc-5440cn: users guide
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USER 'S GUIDE
MFC-5440CN
MFC-5840CN
Version C

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Table of Contents
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Summary of Contents for Brother MFC-5440CN

  • Page 1 USER ’S GUIDE MFC-5440CN MFC-5840CN Version C...
  • Page 2 Register your product on-line at http://www.brother.com/registration By registering your product with Brother, you will be recorded as the original owner of the product. ©1996-2004 Brother Industries, Ltd.
  • Page 3: Compilation And Publication Notice

    FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.
  • Page 4: Safety Precautions

    Do not carry the MFC by holding the scanner cover. Most of the illustrations in this User’s Guide show the MFC-5440CN. Do not handle the plug with wet hands. Doing this might cause an electrical shock.
  • Page 5 WARNING ■ Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location.
  • Page 6: Choosing A Location

    Choosing a location Place your MFC on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the MFC near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10°...
  • Page 7: Table Of Contents

    Quick Reference Guide Sending faxes Automatic Transmission If it is not illuminated in green, press Load your document. Enter the fax number using Speed-Dial, Search or the dial pad. Mono Start Press Colour Start Storing numbers Storing Speed-Dial numbers Menu/Set Press Using the dial pad, enter a two-digit Speed-Dial...
  • Page 8 Table of Contents Introduction ... 1-1 Using this Guide ... 1-1 Finding information ... 1-1 Symbols used in this Guide ... 1-1 Control panel overview ... 1-2 Turning the MFC to Power Save condition... 1-5 Power Save Setting ... 1-6 Load documents ...
  • Page 9 Setting the Beeper Volume... 2-6 Setting the Speaker Volume ... 2-7 Setting the LCD Contrast... 2-8 Setting the Tray Use for Copy mode (MFC-5840CN only) ... 2-8 Setting the Tray Use for Fax mode (MFC-5840CN only) ... 2-9 Setup Send ... 3-1 How to enter Fax mode ...
  • Page 10 TX Lock (Key Lock for some countries)... 3-16 Setting up the password... 3-17 Changing the TX Lock password ... 3-17 Turning TX Lock on ... 3-17 Turning TX Lock off ... 3-18 Faxing letter size documents from the scanner glass ... 3-18 Setup Receive ...
  • Page 11 Using the temporary Copy keys... 8-3 Increasing copy speed or quality ... 8-4 Enlarging or reducing the image copied ... 8-5 Setting the paper type (MFC-5440CN only) ... 8-6 Using the Tray Select key (MFC-5840CN only) ... 8-7 Changing the temporary copy settings ... 8-8 Setting paper type Setting paper size...
  • Page 12 Walk-Up PhotoCapture Center (MFC-5840CN only) ... 9-1 Introduction ... 9-1 PhotoCapture Center Getting started ... 9-3 Printing the Index (Thumbnails)... 9-5 Printing images... 9-6 DPOF printing... 9-8 Changing the default settings ... 9-9 Increasing print speed or quality ... 9-9 Setting the paper &...
  • Page 13 Troubleshooting and routine maintenance ... 11-1 Troubleshooting ... 11-1 Error messages ...11-1 Document jams... 11-5 Document is jammed in the top of the ADF unit...11-5 Document is jammed inside the ADF unit..11-5 Printer jam or paper jam ... 11-6 Paper is jammed inside the paper tray ...
  • Page 14 Caller ID (Caller IDentification) ...A-9 Advantages of Caller ID ...A-9 How Does the Caller ID Work?...A-9 The Caller ID Appears on the Display When Your Telephone Rings ...A-9 Viewing Caller ID List ...A-10 Printing Caller ID List...A-10 Telephone Service for Some Countries...A-11 Distinctive Ringing (For Singapore and Hong Kong) ...A-11 Setting the Distinctive Ringing...A-11...
  • Page 15 Glossary ... G-1 Specifications ... S-1 Product description ... S-1 General ... S-1 Print media... S-3 Copy ... S-4 PhotoCapture Center (MFC-5840CN only)... S-5 Fax... S-6 Scanner ... S-7 Printer ... S-8 Interfaces ... S-8 Computer requirements ... S-9 Consumable items ... S-10 Network (LAN) ...
  • Page 16: Introduction

    Introduction Using this Guide Thank you for buying a Brother Multi-Function Center (MFC). Your MFC is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your MFC by reading through this Guide.
  • Page 17: Control Panel Overview

    Control panel overview MFC-5440CN MFC-5840CN 1 - 2 INTRODUCTION...
  • Page 18 Enlarge/Reduce Lets you enlarge or reduce copies depending on the ratio you select. Paper Type (MFC-5440CN only) You can select which type of paper you want to use for the next copy. Tray Select (MFC-5840CN only) You can select which tray you want to use for the next copy.
  • Page 19 Liquid Crystal Display (LCD) Displays messages on the screen to help you set up and use your MFC. Print keys: Job Cancel (MFC-5440CN only) Cancels the current print job and clear data from the printer memory. Reports (MFC-5440CN only) Lets you print lists of information about your MFC.
  • Page 20: Turning The Mfc To Power Save Condition

    Turning the MFC to Power Save condition When the MFC is idle, you can turn it to Power Save condition by pressing the Power Save key. In Power Save mode, the MFC will receive telephone calls as normal. For further information on receiving faxes in the power save condition, please see the table on page 1-6.
  • Page 21: Press Menu/Set

    Power Save Setting You can customize the machine’s mode is Fax Receive:On , so your machine can receive faxes or calls even when the machine is in Power Save mode. If you do not want your machine to receive faxes or calls, turn this setting to Fax Receive:Off .
  • Page 22: Load Documents

    Load documents You can send a fax, make copies, and scan from the ADF (automatic document feeder) or from the scanner glass. Using the automatic document feeder (ADF) The ADF can hold up to 35 pages and feeds each sheet individually. Use standard (80 gsm) paper and always fan the pages before putting them in the ADF.
  • Page 23 Unfold the ADF Document Support. Fan the pages well and stagger them at an angle. Make sure you put the documents face up, top edge first in the ADF until you feel them touch the feed roller. Adjust the paper guides to fit the width of your documents. Unfold the ADF Document Output Support Flap.
  • Page 24: Using The Scanner Glass

    Using the scanner glass You can use the scanner glass to fax pages of a book or one page at a time. Documents can be up to A4 size (21.6 to 29.7 cm). To use the scanner glass, the ADF must be empty. Lift the document cover.
  • Page 25: About Paper

    Recommended Paper To get the best print quality, we suggest using Brother paper. (See table below.) If Brother Paper is not available in your country, we recommend testing various papers before purchasing large quantities.
  • Page 26: Handling And Using Special Paper

    Handling and using special paper ■ Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. ■ The coated side of glossy paper is shiny. Avoid touching the shiny (coated) side.
  • Page 27 1 - 12 INTRODUCTION...
  • Page 28: Paper Weight, Thickness And Capacity

    Paper weight, thickness and capacity Paper Type Cut Paper Plain Paper Inkjet Paper Glossy Paper Cards Photo Card Index Card Post Card Envelopes Transparencies Up to 50 sheets for Legal size paper (80 gsm). Up to 100 sheets of 80 gsm. Up to 250 sheets of 80 gsm.
  • Page 29: Printable Area

    Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. Cut Sheet Paper 1Top Cut Sheet 3 mm (0 mm)* Envelopes 12 mm *1 When you set the Borderless feature to On.
  • Page 30: How To Load Paper, Envelopes And Post Cards

    How to load paper, envelopes and post cards ■ For Tray#2, see To load paper in the paper tray#2 (MFC-5840CN only) on page 1-17. ■ (MFC-5840CN only) If you are using Auto Select , after refilling the paper tray you should open and close the scanner cover to reset it. To load paper or other media Pull the paper tray completely out of the MFC and remove the output paper tray.
  • Page 31 Fan the stack of paper well to avoid paper jams and mis-feeds. Gently insert the paper into the paper tray print side face down and the leading edge (top of the paper) in first. Check that the paper is flat in the tray and below the maximum paper mark.
  • Page 32: To Load Paper In The Paper Tray#2 (Mfc-5840Cn Only)

    To load paper in the paper tray#2 (MFC-5840CN only) You can use only plain paper sizes Letter, Legal, A4, Executive or B5 in Tray#2. Pull the paper tray completely out of the MFC. Press and slide the paper side guide and paper length guide to fit the paper width and length.
  • Page 33 For Legal size paper, press and hold the universal guide release button as you slide out the front of the paper tray. Fan the stack of paper well to avoid paper jams and mis-feeds. 1 - 18 INTRODUCTION Universal Guide Release Button...
  • Page 34 Gently insert the paper into the paper tray print side face down and the leading edge (top of the paper) in first. Check that the paper is flat in the tray and below the maximum paper mark. Make sure the paper side guides and paper length guide touch the sides of the paper.
  • Page 35: To Load Envelopes

    To load envelopes ■ Use envelopes that weigh from 75-95 g/m ■ Some envelopes require margin settings in the application. Make sure you do a test print first. To prevent possible damage to the feeding mechanism, do not use the types of envelopes shown below. DO NOT USE ENVELOPES: ■...
  • Page 36: To Load Post Cards

    Insert the envelopes into the paper tray with the address side down and the leading edge (top of the envelopes) in first. Slide the paper side guide to fit the width of the envelopes. If you have problems when printing on envelopes, try the following suggestions: Open the envelope flap.
  • Page 37: About Fax Machines

    About fax machines Fax tones and handshake When someone is sending a fax, the MFC sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Colour Start and they will continue for about 60 seconds after dialling.
  • Page 38: Ecm (Error Correction Mode)

    ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the MFC to check a fax transmission while it is in progress. If the MFC detects errors during fax transmission, it resends the pages of the fax that had an error.
  • Page 39: Getting Started

    Getting started Initial Setup Setting the Date and Time When the MFC is not in use it will display the date and time. If you set up the Station ID, the date and time displayed by your MFC will be printed on every fax you send. If there is a power failure, you may have to reset the date and time.
  • Page 40: Setting The Station Id

    Setting the Station ID You should store your name or company name and fax number so they print on all fax pages you send. It is important that you enter the fax number in the internationally standardized format, i.e. in accordance with the following strict sequence: ■...
  • Page 41: Setting The Phone Line Type

    Setting the Phone Line Type If you are connecting the MFC to a line that features a PABX (PBX) or ADSL to send and receive faxes, it is also necessary to change the Phone Line Type accordingly by completing the following steps. Menu/Set Press Press...
  • Page 42: General Setup

    General Setup Setting the Mode Timer The MFC has three temporary mode keys on the control panel: Fax, Scan and Copy. The PhotoCapture key (MFC-5840CN only) is also a temporary mode key. You can change the number of seconds or minutes that the MFC takes after the last Scan, Copy or PhotoCapture operation before it returns to Fax mode.
  • Page 43: Setting The Paper Size

    Setting the Paper Size You can use five sizes of paper for printing copies: Letter, Legal, A4, A5, and 10 x 15 cm and three sizes for printing faxes: Letter, Legal and A4. When you change the type of paper you load in the MFC, you will need to change the setting for Paper Size at the same time so your MFC can fit an incoming fax on the page.
  • Page 44: Setting The Ring Volume

    Setting the Ring Volume You can turn the ring Off or you can select the ring volume level. Menu/Set Press Press to select ▲ ▼ Low , Med , High or Off . Menu/Set Press Stop/Exit Press —OR— You can adjust the ring volume when your MFC is idle (not being used).
  • Page 45: Setting The Speaker Volume

    Setting the Speaker Volume You can adjust the speaker volume. Menu/Set Press Press to select ▲ ▼ Low , Med , High or Off . Menu/Set Press Stop/Exit Press 2 - 7 GETTING STARTED Volume 3.Speaker...
  • Page 46: Setting The Lcd Contrast

    Setting the LCD Contrast You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty reading the LCD from your position, try changing the contrast setting for improved viewing. Menu/Set Press Press to select Light or ▲...
  • Page 47: Setting The Tray Use For Fax Mode (Mfc-5840Cn Only)

    Setting the Tray Use for Fax mode (MFC-5840CN only) You can change the default tray that will be used for printing received faxes. Menu/Set Press Press to select ▲ ▼ Tray#1 Only , Tray#2 Only , or Auto Select . Menu/Set Press Stop/Exit...
  • Page 48: Setup Send

    Setup Send How to enter Fax mode Before sending faxes, make sure ) is illuminated in green. If not, press ) to enter Fax mode. The default setting is Fax. How to dial You can dial in any of the following ways. Manual dialling Press all of the digits of the phone or fax number.
  • Page 49: Speed-Dialling

    Speed-Dialling Search/Speed Dial Press number. (See Storing Speed-Dial numbers on page 5-1.) If the LCD shows Not Registered when you enter the Speed-Dial number, a number has not been stored for it. Search You can search for names you have stored in the Speed-Dial Search/Speed Dial memories.
  • Page 50: If It Is Not Illuminated In

    How to Fax (B&W and Colour) Colour fax transmission Your MFC can send a colour fax to machines that support this feature. However, colour faxes cannot be stored in the memory. When you send a colour fax, the MFC will send it in real time (even if Real Time TX is set to Off ).
  • Page 51: Faxing From The Scanner Glass

    Faxing from the scanner glass You can use the scanner glass to fax pages of a book or one page at a time. The documents can be up to A4 size. To cancel, press Stop/Exit If it is not illuminated in green, press Load your document on the scanner glass.
  • Page 52: Automatic Transmission

    Automatic transmission This is the easiest way to send a fax. If it is not illuminated in green, press Load your document. Enter the fax number using the dial pad, Speed-Dial or Search. (See How to dial on page 3-1.) Mono Start Press Manual transmission...
  • Page 53: Basic Sending Operations

    Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission. If it is not illuminated in green, press After each setting is accepted, the LCD will ask if you want to enter more settings: Press...
  • Page 54: Fax Resolution

    Fax Resolution Fax Resolution You can use the temporarily (for this fax only). In Fax mode Fax Resolution Menu/Set press —OR— You can change the default setting: If it is not illuminated in green, press Load your document. Menu/Set Press Press to select the resolution ▲...
  • Page 55: Dual Access (Not Available For Colour Faxes)

    Dual Access (Not available for colour faxes) You can dial a number, and begin scanning the fax into memory— even when the MFC is sending from memory or receiving faxes. The LCD shows the new job number and available memory. Your MFC normally uses Dual Access.
  • Page 56: Real Time Transmission

    Real Time Transmission When you are sending a fax, the MFC will scan the documents into the memory before sending. Then, as soon as the phone line is free, the MFC will start dialling and sending. If the memory becomes full, the MFC will send the document in real time (even if Real Time TX is set to Off ).
  • Page 57: Checking Job Status

    Checking job status Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting .) Menu/Set Press If you have more than one job waiting, press ▲ through the list. Stop/Exit Press Cancelling a fax in progress...
  • Page 58: Search/Speed Dial

    Advanced sending operations Broadcasting (Not available for colour faxes) Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, Speed-Dial numbers and up to 50 manually dialled numbers in the same broadcast.
  • Page 59: Overseas Mode

    ■ If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can ‘broadcast’ faxes to as many as 90 (MFC-5440CN) or 150 (MFC-5840CN) different numbers. ■ The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting.
  • Page 60: Delayed Fax (Not Available For Colour Faxes)

    Delayed Fax (Not available for colour faxes) During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4. If it is not illuminated in green, press Load your document.
  • Page 61: Delayed Batch Transmission (Not Available For Colour Faxes)

    Delayed Batch Transmission (Not available for colour faxes) Before sending the delayed faxes, your MFC will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.
  • Page 62: Setup For Polled Transmit With Secure Code (Not Available For Colour Faxes)

    Cancelling a job menu setting. (See Cancelling a scheduled job on page 3-10.) You can use Secure Polling only with another Brother fax machine. SETUP SEND 3 - 15...
  • Page 63: Tx Lock (Key Lock For Some Countries)

    TX Lock (Key Lock for some countries) TX Lock lets you prevent unauthorized access to the MFC. While TX Lock is On the following operations are available: ■ Receiving faxes ■ Fax Forwarding (If Fax Forwarding was already On ) ■...
  • Page 64: Setting Up The Password

    Setting up the password If you forget the TX Lock password, please contact your Brother dealer or Brother for assistance. Menu/Set Press Enter a 4-digit number for the password. Menu/Set Press If the LCD shows Verify: , re-enter the password.
  • Page 65: Turning Tx Lock Off

    Turning TX Lock off Menu/Set Press Enter the registered 4-digit password. Menu/Set Press TX lock is automatically turned off. If you enter the wrong Password, the LCD shows Wrong Password and stays offline. The MFC will stay in TX Lock Mode until the registered password is entered.
  • Page 66: Setup Receive

    Setup Receive Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for your MFC. You can choose the mode that best suits your needs. How it works The MFC automatically Fax Only answers every call as a (automatic receive) fax.
  • Page 67: To Select Or Change Your Receive Mode

    To select or change your Receive Mode Menu/Set Press Press to select Fax Only , Fax/Tel , External TAD or ▲ ▼ Manual . Menu/Set Press Stop/Exit Press Setting the Ring Delay The Ring Delay sets the number of times the MFC rings before it answers in Fax Only or Fax/Tel mode.
  • Page 68: Setting The F/T Ring Time (Fax/Tel Mode Only)

    Setting the F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the MFC will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the MFC prints the fax.) This pseudo/double-ring happens after the initial ringing from the phone company.
  • Page 69: Fax Detect

    Fax Detect When you use this feature, you don’t have to press Colour Start , or the Fax Receive Code Zealand) when you answer a fax call. Selecting On allows the MFC to receive fax calls automatically, even if you lift the handset of an extension or external phone.
  • Page 70: Printing A Reduced Incoming Fax (Auto Reduction)

    Printing a reduced incoming fax (Auto Reduction) If you choose On , the MFC automatically reduces an incoming fax to fit on one page of A4, letter or legal size paper. The MFC calculates the reduction ratio by using the page size of the document and your Menu/Set Paper Size setting ( If it is not illuminated in green, press...
  • Page 71: Reception Into Memory (Not Available For Colour Fax Reception)

    Reception into memory (Not available for colour fax reception) As soon as the paper tray becomes empty during fax reception, the screen will display No Paper Fed ; please put some paper in the paper tray. (See How to load paper, envelopes and post cards on page 1-15.) If the Memory Receive is On at this time...
  • Page 72: Polling

    Secure Polling is a way to keep your documents and others from falling into the wrong hands while the MFC is set up for polling. You can use Secure Polling only with another Brother fax machine. Anyone who polls to receive a fax must enter the polling secure code.
  • Page 73: Setup For Polling Receive With Secure Code

    Setup for Polling Receive with Secure Code You need to make sure you are using the same secure code as the other party. If it is not illuminated in green, press Menu/Set Press Press to select Secure . ▲ ▼ Menu/Set Press Enter a four-digit secure code.
  • Page 74: Sequential Polling

    Sequential Polling The MFC can request documents from several fax units in a single operation. You just specify several destinations in Step 5. Afterwards, a Sequential Polling Report will be printed. If it is not illuminated in green, press Menu/Set Press Press to choose Standard , Secure or Timer .
  • Page 75: Quick-Dial Numbers And Dialling Options

    40 Speed-Dial numbers and the MFC-5840CN can store 100 numbers. Menu/Set Press Use the dial pad to enter a Speed-Dial location number (01-40 for MFC-5440CN, 00-99 for MFC-5840CN.) (For example, press Menu/Set Press Enter the phone or fax number (up to 20 digits). Menu/Set...
  • Page 76: Changing Speed-Dial Numbers

    Use the dial pad to enter the name (up to 15 characters). Menu/Set Press (You can use the chart on page B-12 to help you enter letters.) —OR— Menu/Set Press Go to Step 2 to store another Speed-Dial number. —OR— Stop/Exit Press Changing Speed-Dial numbers...
  • Page 77: Setting Up Groups For Broadcasting

    Then, you can combine them into a Group. Each Group uses up a Speed-Dial number. You can have up to six Groups, or you can assign up to 39 numbers (MFC-5440CN) or up to 99 numbers (MFC-5840CN) to one large Group.
  • Page 78 Menu/Set Press Group. Use the dial pad and the chart on page B-12 to enter a name for the Group. Menu/Set Press (For example, type NEW CLIENTS). Stop/Exit Press You can print a list of all the Speed-Dial numbers. Group numbers will be marked in the “GROUP”...
  • Page 79: Dialling Options

    Dialling options There are three ways to dial. (See How to dial on page 3-1.) Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination.
  • Page 80: Tone Or Pulse (Not Available In New Zealand)

    Tone or Pulse (Not available in New Zealand) If you have a Pulse dialling service, but need to send Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals.
  • Page 81: Remote Fax Options (Not Available For Colour Faxes)

    Remote Fax Options (Not available for colour faxes) You can only use one remote fax option at a time: Fax Forwarding—OR—Fax Storage—OR—PC FAX Receive —OR—Off. You can change your selection at any time ( (See Turning off Remote Fax Options on page 6-3.) Setting up Fax Forwarding When you select Fax Forward, your MFC stores the received fax in the memory.
  • Page 82: Setting Fax Storage

    Setting Fax Storage If you select Fax Storage, your MFC stores the received fax in the memory. You will be able to retrieve fax messages from another location using the Remote Retrieval commands. Menu/Set Press Press to select Fax Storage . ▲...
  • Page 83: Turning Off Remote Fax Options

    Before you can set up PC Fax Receive you must install the MFL-Pro Suite software on your PC, make sure your PC is connected and turned on. (For details, see Using Brother PC-FAX software on page 5-1 in Software User’s Guide on the CD-ROM.)
  • Page 84: Setting Your Remote Access Code

    Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your MFC. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- Menu/Set Press Enter a three-digit code using numbers...
  • Page 85: Remote Retrieval

    Remote Retrieval You can call your MFC from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages. Using your Remote Access Code Dial your fax number from a telephone or another fax machine using touch tone.
  • Page 86: Remote Commands

    Remote commands Follow the commands below to access features when you are away from the MFC. When you call the MFC and enter your Remote Access Code (3 digits followed by beeps and you must enter a remote command. Remote commands Change the Fax Forwarding or Fax Storage settings 1 OFF...
  • Page 87: Retrieving Fax Messages

    Retrieving fax messages You can call your MFC from any touch tone phone and have your fax messages sent to a fax machine. Dial your fax number. When your MFC answers, immediately enter your Remote Access Code (3 digits followed by beep, you have messages.
  • Page 88: Printing Reports

    Printing reports Fax settings and activity You need to set up the Transmission Verification Report and Journal Period in the menu table. Menu/Set Press —OR— Menu/Set Press Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).
  • Page 89: Setting The Journal Period

    Setting the Journal Period You can set the MFC to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off , you can print the report by following the steps on the next page. The default setting is Every 50 Faxes .
  • Page 90: Printing Reports

    Printing reports Following reports are available: 1.Help List 2.Quick-Dial 3.Fax Journal 4.XMIT Verify 5.User Settings 6.Network Config How to print a report For MFC-5440CN, press For MFC-5840CN, press Press to select the report you want. ▲ ▼ Menu/Set Press —OR—...
  • Page 91: Making Copies

    Making copies Using the MFC as a copier You can use your MFC as a copier, making up to 99 copies at a time. Enter Copy mode Copy Before making copies, make sure that ) is illuminated Copy in green. If it is not, press ) to enter Copy mode.
  • Page 92: Making A Single Copy

    Making a single copy Copy Press Load your document. (See Load documents on page 1-7.) Mono Start Press To stop copying, press Making multiple copies Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99).
  • Page 93: Using The Temporary Copy Keys

    When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations. Temporary Copy keys (For MFC-5440CN) Temporary Copy keys (For MFC-5840CN) These settings are temporary, and the MFC returns to its default settings 60 seconds after it finishes copying.
  • Page 94: Increasing Copy Speed Or Quality

    Increasing copy speed or quality You can select the copy quality. The default setting is Normal . Press Normal Quality Fast Best Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99). Quality Press Press...
  • Page 95: Enlarging Or Reducing The Image Copied

    Enlarging or reducing the image copied You can select the following enlargement or reduction ratios. Custom(25-400%) allows you to enter a ratio from 25% to 400%. Press Enlarge/Reduce to select Enlarge/Reduce Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99).
  • Page 96: Setting The Paper Type (Mfc-5440Cn Only)

    Special Copy Options 2 in 1 (P), 2 in 1 (L), 4 in 1 (P), 4 in 1 (L) or Poster are not available with Enlarge/Reduce. Setting the paper type (MFC-5440CN only) If you are copying on special paper, be sure to select the type of paper you are using so you will get the best print quality.
  • Page 97: Using The Tray Select Key (Mfc-5840Cn Only)

    Using the Tray Select key (MFC-5840CN only) You can change the tray that will be used for next copy only. Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99). Tray Select Press Press...
  • Page 98: Changing The Temporary Copy Settings

    Changing the temporary copy settings Options Use the key to quickly set the following copy settings temporarily for the next copy. Press Menu Selections Options select Paper Type (MFC-5840CN only) Paper Size Brightness Contrast Stack/Sort Page Layout No. of Copies After you choose your settings by pressing shows Set temporarily .
  • Page 99: Setting Paper Type (Mfc-5840Cn Only)

    Setting paper type (MFC-5840CN only) If copying on paper other than plain paper, select the type of paper that you are using to get the best print quality. Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99).
  • Page 100: Adjusting Brightness

    Press to select the size of paper you are using ▲ ▼ ( Letter , Legal , A4 , A5 or 10(W) x 15(H)cm ). Menu/Set Press Mono Start Press Adjusting brightness You can adjust the copy brightness to make copies darker or lighter. Copy Press Load your document.
  • Page 101: Sorting Copies Using The Adf

    Press to increase the contrast. ▲ —OR— Press to decrease the contrast. ▼ Menu/Set Press Mono Start Press Sorting copies using the ADF You can sort multiple copies. Pages will be stacked in the order 321, 321, 321, and so on. Copy Press Load your document.
  • Page 102 Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99). Options Press Menu/Set Press Press to select 2 in 1 (P) , 2 in 1 (L) , ▲ ▼ 4 in 1 (P) , 4 in 1 (L) , Poster(3 x 3) or Off(1 in 1) . Menu/Set Press Mono Start...
  • Page 103 If you are copying from the ADF, insert the document face up in the direction shown below. 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) 8 - 13 MAKING COPIES...
  • Page 104 If you are copying from the scanner glass, place the document face down in the direction shown below. 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) Poster (3X3) You can make a poster size copy of a photograph.
  • Page 105: Changing The Default Copy Settings

    Changing the default copy settings You can save the copy settings you use most often by setting them as default. These settings will remain until you change them again. Increasing copy speed or quality Menu/Set Press Press to select Normal , Best or Fast . ▲...
  • Page 106: Adjusting Colour Saturation

    Adjusting colour saturation Menu/Set Press Press to select Red , Green or Blue . ▲ ▼ Menu/Set Press Press to increase the colour saturation. ▲ —OR— Press to decrease the colour saturation. ▼ Menu/Set Press Return to Step 2 to select the next colour. —OR—...
  • Page 107: Legal Limitations

    Legal limitations Colour reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with relevant authorities as to any particular questionable documents.
  • Page 108: Walk-Up Photocapture Center (Mfc-5840Cn Only)

    Walk-Up PhotoCapture Center Introduction Even if your MFC is not connected to your computer, you can print photos directly from the digital camera media. Your Brother MFC includes five media drives (slots) for use with popular digital camera media: CompactFlash ™...
  • Page 109: Photocapture Center Requirements

    PhotoCapture Center To avoid error conditions, please remember: ■ The DPOF file on the media card must be in a valid format. (See DPOF printing on page 9-8.) ■ The image file extension must be .JPG (Other image file extensions .JPEG, .TIF, .GIF and so on will not be recognized). ■...
  • Page 110: Getting Started

    Getting started Firmly insert the card into the appropriate slot. ™ SecureDigital ® Memory Stick SmartMedia PhotoCapture key indications: ■ PhotoCapture light is ON, the media card is inserted properly. ■ PhotoCapture light is OFF, the media card is not properly inserted. ■...
  • Page 111 The steps below give a brief outline of the Direct Printing feature. Please see the remaining pages of this chapter for more detailed instructions. Insert the media card firmly into the media drive (slot). When you insert your media card into the proper slot, the LCD shows.
  • Page 112: Printing The Index (Thumbnails)

    Printing the Index (Thumbnails) The PhotoCapture Center No.1, No.2, No.3, and so on). It does not recognize any other numbers or file names that your digital camera or PC have used to identify the pictures. You can print a thumbnail page (Index page with 6 or 5 images per line). This will show all the pictures on the media card.
  • Page 113: Printing Images

    Printing images Before you can print an individual image, you have to know the image number. Print the Index first. (See Printing the Index (Thumbnails) on page 9-5.) Make sure you have inserted the media card. PhotoCapture Press Press to choose Print Images . ▲...
  • Page 114 Paper Type & Paper Size Press to select the type of paper you are using, ▲ ▼ Letter Glossy , 10x15cm Glossy , 13x18cm Glossy , A4 Glossy , Letter Plain , A4 Plain , Letter Inkjet , A4 Inkjet or 10x15cm Inkjet . Menu/Set Press If you selected Letter or A4, go to Step 6.
  • Page 115: Dpof Printing

    DPOF printing DPOF stands for Digital Print Order Format. Major Digital Camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd. and Sony Corporation.) created this standard to make it easier to print images from a digital camera. If your digital camera supports DPOF printing, you will be able to select on the Digital Camera display the images and number of copies you want to print.
  • Page 116: Changing The Default Settings

    Changing the default settings You can save the PhotoCapture Center by setting them as default. These settings will remain until you change them again. Increasing print speed or quality Menu/Set Press Press to select Normal or ▲ ▼ Photo . Menu/Set Press Stop/Exit...
  • Page 117: Adjusting Brightness

    Adjusting brightness Menu/Set Press Press to make a lighter print. ▲ —OR— Press to make a darker print. ▼ Menu/Set Press Stop/Exit Press Adjusting contrast You can choose the contrast setting. More contrast will make an image look sharper and more vivid. Menu/Set Press Press...
  • Page 118 Press to select White Balance , Sharpness or ▲ ▼ Color Density . Menu/Set Press Press to adjust the degree of the setting. ▲ ▼ Menu/Set Press Stop/Exit Press ■ White Balance This setting adjusts the hue of the white areas of an image. Lighting, camera settings and other influences will effect the appearance of white.
  • Page 119: Cropping

    Cropping If your photo is too long or wide to fit the available space on your selected layout, part of the image will be automatically cropped. The default setting is On . If you want to print the whole image, turn this setting to Off .
  • Page 120: Understanding The Error Messages

    Understanding the Error Messages Once you are familiar with the types of errors that can occur while ™ you’re using the PhotoCapture Center , you can easily identify and troubleshoot any difficulties. When an error message appears on the LCD, the MFC will beep to get your attention.
  • Page 121: Using Photocapture Center

    Software User’s Guide on the CD-ROM or Using the PhotoCapture ™ Center from a Macintosh MFC-5440CN) on page 8-47 in the Software User’s Guide on the CD-ROM.) Using PhotoCapture Center scanning documents You can scan documents and save them onto a media card to quickly and easily make documents portable.
  • Page 122: Important Information

    Important information Important Information for Australia IMPORTANT-For Your Safety. To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground.
  • Page 123: International E

    The purpose of the International E promote the development and popularization of energy-efficient office equipment. TAR ® As an E Partner, Brother Industries, Ltd. has determined NERGY that this product meets the E efficiency. Important safety instructions Read all of these instructions.
  • Page 124 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin. This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet.
  • Page 125: Important Information For New Zealand

    Important Information for New Zealand Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network.
  • Page 126 All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is to be aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used and what it disclosed to any other...
  • Page 127 Do not attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks. Refer all servicing to service personnel. Unplug this product from the mains power and telephone line sockets, and refer servicing to qualified Service Personnel under the following conditions: ■...
  • Page 128: Important-For Your Safety

    IMPORTANT-For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground. Incorrectly wired extension cords are a major cause of fatalities.
  • Page 129: Important Information For Some Countries

    Important Information for Some Countries Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not place this product near water.
  • Page 130 Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service. Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions: ■...
  • Page 131: Lan Connection

    This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages.
  • Page 132: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2004 Brother Industries, Ltd. All rights reserved. Windows and Microsoft are registered trademarks of Microsoft in the U.S.
  • Page 133: Troubleshooting And Routine Maintenance

    MFC identifies the problem and displays an error message. The most common error messages are shown below. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
  • Page 134 ERROR MESSAGES ERROR CAUSE MESSAGE The document scanned from ADF Document Jam was longer than about 90 cm. The document is jammed in the MFC. The print head is too warm. High Temperature One or more of the ink cartridges Ink Empty is empty.
  • Page 135 ERROR MESSAGES ERROR CAUSE MESSAGE (For MFC-5440CN) The MFC is out of paper. No Paper Fed (For MFC-5840CN) The paper is jammed in the MFC. No Paper Fed #1 The paper loaded in Tray#2 is the No Paper Fed #2 wrong size or type.
  • Page 136 To keep all faxes in the MFC’s memory, press 2. 4. After the faxes are transferred, disconnect the MFC from the power source for several minutes and then reconnect it. (For details, see Using Brother PC-FAX software on page 5-1 in Software User’s Guide on the CD-ROM.)
  • Page 137: Document Jams

    Document jams If the document is jammed, follow the steps below. Document is jammed in the top of the ADF unit. Take out any paper from the ADF that is not jammed. Open the ADF cover. Pull the jammed document out as shown in the illustration below.
  • Page 138: Printer Jam Or Paper Jam

    Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the MFC. Paper is jammed inside the paper tray Pull the paper tray out of the MFC. Slowly pull out the jammed paper to remove it. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 6 Paper Tray Jammed paper...
  • Page 139: Paper Is Jammed Inside The Mfc

    Paper is jammed inside the MFC Lift the scanner cover from the right-hand side of the MFC until it locks securely into the open position. Remove the jammed paper. Scanner Cover If the paper is jammed underneath the print head, disconnect the MFC from the power source so you can move the print head and take out the paper.
  • Page 140 If you can not pull out the jammed paper, remove the Jam Clear Cover. Pull the jammed paper out of the MFC. (For MFC-5440CN) Re-insert the Jam Clear Cover. Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.
  • Page 141: If You Are Having Difficulty With Your Mfc

    If you are having difficulty with your MFC If you think there is a problem with your MFC, check the chart below and follow the troubleshooting tips. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
  • Page 142 DIFFICULTY SUGGESTIONS Printing (Continued) Printing appears dirty or ink Make sure you are using the proper types of paper. (See About paper seems to run. on page 1-10.) Don’t handle the paper until the ink is dry. Stains appear on the reverse Make sure the Printer Platen is not dirty with ink.
  • Page 143 DIFFICULTY Phone Line or Connections Dialling does not work. (No dial tone) Receiving Faxes Cannot receive a fax. Sending Faxes Cannot send a fax. Transmission Verification Report says ‘Result:NG’ or ‘Result:ERROR’. Poor sending quality. Vertical black lines when sending. 11 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE SUGGESTIONS Check the MFC is plugged in.
  • Page 144 Try using the scanner glass. (See Using the scanner glass on page 1-9.) the ADF. Scanning Difficulties TWAIN/WIA errors appear Make sure the Brother TWAIN/WIA driver is selected as the primary while scanning. source. In PaperPort Brother TWAIN/WIA driver. Poor scanning results when Try using the scanner glass.
  • Page 145 DIFFICULTY ™ PhotoCapture Center Difficulties (MFC-5840CN only) Removable Disk does not work properly. Cannot access Removable Disk from Desktop icon. Network Difficulties I cannot print over the Network. 11 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE SUGGESTIONS a)Have you installed the Windows If not, do the following: 1.
  • Page 146: Compatibility

    Compatibility If you are having difficulty sending or receiving a fax due to possible interference on the phone line, we recommend that you adjust the Equalization for compatibility. The MFC adjusts the modem speed for fax operations. Menu/Set Press Press to select Normal , ▲...
  • Page 147: How To Improve Print Quality

    The MFC will clean the print head. When cleaning is finished, the MFC will go back to standby mode automatically. If you clean the print head at least five times and the print has not improved, call your Brother dealer for service. 11 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
  • Page 148: Checking The Print Quality

    Checking the print quality If faded or streaked colours and text appear on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. Ink Management Press Press...
  • Page 149 Quality Check Sheet. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call your Brother dealer for service. Caution Do NOT touch the print head. Touching the print head may cause permanent damage and may void the print head’s warranty.
  • Page 150: Checking The Printing Alignment

    Checking the printing alignment You should rarely need to adjust the printing alignment however, if after transporting the machine your printed text becomes blurred or images become faded then adjustment may need to be made. Ink Management Press Press to select Test Print . ▲...
  • Page 151: Checking The Ink Volume

    Checking the ink volume You can check the ink that is left in the cartridge. Ink Management Press Press to select Ink Volume . ▲ ▼ Menu/Set Press Press to select the colour you ▲ ▼ want to check. The LCD shows the ink volume. Stop/Exit Press You can check the ink volume from your computer.
  • Page 152: Packing And Shipping The Mfc

    Packing and shipping the MFC Whenever you transport the MFC, use the packing materials that came with your MFC. If you do not pack the MFC properly, you could void your warranty. Caution It is important to allow the MFC to ‘park’ the print head after a print job.
  • Page 153 Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover. Unplug the MFC from the telephone wall socket and remove the telephone line cord from MFC. Unplug the MFC from the electrical socket. Unplug the USB cable or LAN cable from the MFC, if it is connected.
  • Page 154 Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton. (For MFC-5440CN) Close the carton. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 22 (For MFC-5840CN)
  • Page 155: Routine Maintenance

    Routine maintenance Cleaning the scanner Lift the document cover. Clean the scanner glass with isopropyl alcohol on a soft lint-free cloth. Clean the white bar and the glass strip under the film with isopropyl alcohol on a lint-free cloth. White Bar Glass Strip 11 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE Document...
  • Page 156: Cleaning The Mfc Printer Platen

    Cleaning the MFC printer platen ■ Be careful not to touch the paper feed star wheels or encoder film. ■ Be sure to unplug the MFC from the electrical socket before cleaning the printer platen. ■ If ink is scattered on or around the printer platen be sure to wipe it off with a soft, dry, lint-free cloth.
  • Page 157: Replacing The Ink Cartridges

    Replacing the ink cartridges Your MFC is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four cartridges. When the MFC detects an ink cartridge is running out of ink, the MFC will notify you with a message on the LCD.
  • Page 158 Remove the cartridge covers. Cartridge Cover Do not touch the area shown in the illustration above. If the cartridge cover comes off when you open the bag the cartridge will not be damaged. Each colour has its own correct position. Keep the ink cartridge in an upright position when you insert it into slot.
  • Page 159 If you replaced an ink cartridge while Near Empty was displayed on the LCD, the LCD may ask you to verify that it was a brand new one. Example: Did You Change Blck? 1.Yes 2.No . For each new cartridge you installed, press pad to automatically reset the ink dot counter for that colour.
  • Page 160 If damage is caused to the print head or other parts of this machine as a result of the use of ink or ink cartridges other than genuine Brother products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result will not be covered by the warranty.
  • Page 161: A Appendix A

    Appendix A Telephone Service for Australia ® Telstra FaxStream ® ® Telstra FaxStream Telephone Service (PSTS) offered by Telstra have an additional number on one phone line, with its own distinctive ® ring pattern. Telstra that helps users distinguish voice and facsimile calls. With ®...
  • Page 162: How Does Telstra Faxstream Duet Work

    ® How does Telstra Incoming calls to the voice number, will have the standard ring pattern of long, long tone, followed by a pause, repeated, while the new fax number will have a different ring pattern of three short bursts of ring, repeated at regular intervals.
  • Page 163: Set The Distinctive Ringing To On

    Set the Distinctive Ringing to ON Disconnect the fax machine from any TAD or telephone company voice mail. Menu/Set Press The screen displays the current setting of this feature. Press to select On (or Off ). ▲ ▼ Menu/Set Press Stop/Exit Press Caller ID (Caller IDentification)
  • Page 164: How Does The Caller Id Work

    How Does the Caller ID Work? The Caller ID Appears on the Display When Your Telephone Rings As your telephone rings, the display shows you the caller’s phone number or name if the name has stored in the One-Touch and Speed-Dial.
  • Page 165: Viewing Caller Id List

    Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your MFC.
  • Page 166: Telephone Service For New Zealand

    Telephone Service for New Zealand FaxAbility FaxAbility is a service offered by Telecom that allows you to have an additional number on one phone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify the number being called by its ring.
  • Page 167: How Does Faxability Work

    How Does FaxAbility Work? Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of long, silence, long, etc. When FaxAbility is On , you will not hear the first ring of all incoming calls on the fax machine.
  • Page 168: How To Turn Faxability Off Or On

    How to Turn FaxAbility OFF or ON The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom. To change the setting, repeat Steps 1-3; Step 2 is where you can select either On or Off . Call Waiting beeps caused by incoming calls on your main number can affect fax transmissions.
  • Page 169: Caller Id (Caller Identification

    Caller ID (Caller IDentification) Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number and name if available as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your MFC memory.
  • Page 170: Viewing Caller Id List

    Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your MFC.
  • Page 171: Telephone Service For Some Countries

    Telephone Service for Some Countries Distinctive Ringing (For Singapore and Hong Kong) This MFC feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ringing pattern, so you will know which phone number is ringing.
  • Page 172: Caller Id (For Singapore And Hong Kong

    Caller ID (For Singapore and Hong Kong) The Caller ID feature of this MFC lets you use the Caller ID subscriber service offered by many local phone companies. This service provides you, by means of the screen display, the telephone number (or name) of your caller as the line rings.
  • Page 173: Viewing Caller Id List

    Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your MFC.
  • Page 174: Advanced Receiving Operations

    Advanced receiving operations Operation from extension telephones If you answer a fax call on an extension telephone, or an external telephone into the correct socket on the MFC, you can make your MFC take the call by using the Fax Receive Code. When you press the Fax Receive Code to receive a fax.
  • Page 175: Using A Cordless External Handset

    Using a cordless external handset If the base unit of your cordless telephone is connected (see page A-16) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. If you let the MFC answer first, you will have to go to the MFC so you can press to transfer the call to the cordless handset.
  • Page 176: Connecting An External Device To Your Mfc

    Connecting an external device to your Connecting an external telephone You can connect a separate telephone as shown in the diagram below. When you are using an external or extension telephone, the LCD shows Telephone . Extension Telephone External Telephone APPENDIX A A - 16...
  • Page 177: Connecting An External Telephone Answering Device (Tad

    Connecting an external telephone answering device (TAD) Sequence You may choose to connect an additional answering device. However, when you have an external TAD on the same telephone line as the MFC, the TAD answers all calls and the MFC “listens” for fax calling (CNG) tones.
  • Page 178 Do not connect a TAD elsewhere on the same phone line. When you are using a TAD, the LCD shows Telephone . APPENDIX A A - 18...
  • Page 179: Connections

    Connections The external TAD must be connected as shown above. Set your external TAD to one or two rings. (The MFC’s Ring Delay setting does not apply.) Record the outgoing message on your external TAD. Set the TAD to answer calls. Set the Receive Mode to External TAD .
  • Page 180: Multi-Line Connections (Pbx) (For Australia And New Zealand Only

    Multi-line connections (PBX) (For Australia and New Zealand only) Most offices use a central telephone system. While it is often relatively simple to connect the MFC to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the MFC for you.
  • Page 181: On-Screen Programming

    Appendix B On-screen programming Your MFC is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your MFC has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your MFC.
  • Page 182: Navigation Keys

    Navigation keys You can access the menu mode by pressing When you enter the menu, the LCD scrolls. Press for General Setup menu —OR— Press for Fax menu —OR— Press for Copy menu Press for Initial Setup You can scroll more quickly through each menu level by pressing the arrow for the direction you want: Select an option by pressing the LCD.
  • Page 183 Select & Set Main Menu Submenu 1.General 1.Mode Timer Setup 2.Paper Type 3.Paper Size (MFC-5440CN only) 3.Paper Size (MFC-5840CN only) 4.Volume The factory settings are shown in Bold. B - 3 APPENDIX B Select & Set Menu Options Selections —...
  • Page 184 Main Menu Submenu 1.General 5.P.Save Setup Setting (Continued) 6.LCD Contrast 7.Tray Use:Copy (MFC-5840CN only) 8.Tray Use:Fax (MFC-5840CN only) 2.Fax 1.Setup Receive (In Fax mode only) The factory settings are shown in Bold. Menu Options Selections — Receive:On Receive:Off — Light Dark —...
  • Page 185 Main Menu Submenu 2.Fax 2.Setup Send (Continued) (In Fax mode only) 3.Set Quick-Dial The factory settings are shown in Bold. B - 5 APPENDIX B Menu Options Selections 1.Contrast Auto Light Dark 2.Fax Standard Resolution Fine S.Fine Photo — 3.Delayed 4.Batch TX 5.Real Time Next Fax Only...
  • Page 186 Main Menu Submenu 2.Fax 4.Report Setting (Continued) 5.Remote Fax 6.Remaining Jobs 0.Miscellaneous The factory settings are shown in Bold. Menu Options Selections 1.Tramission On+Image Off+Image 2.Journal Every 7 Days Period Every 2 Days Every 24 Hours Every 12 Hours Every 6 Hours Every 50 Faxes 1.Forward/ Store...
  • Page 187 Main Menu Submenu 3.Copy 1.Quality 2.Brightness 3.Contrast 4.Color Adjust The factory settings are shown in Bold. B - 7 APPENDIX B Menu Options Selections — Best Normal Fast — — 1.Red 2.Green 3.Blue Descriptions Page Selects the Copy 8-15 resolution for your type of document.
  • Page 188 Main Menu Submenu 4.PhotoCapture 1.Print Quality (MFC-5840CN only) 2.Paper & Size 3.Brightness 4.Contrast 5.Color Enhance The factory settings are shown in Bold. Menu Options Selections — Normal Photo — Letter Glossy 10x15cm Glossy 13x18cm Glossy A4 Glossy Letter Plain A4 Plain Letter Inkjet A4 Inkjet 10x15cm Inkjet...
  • Page 189 6.Cropping (MFC-5840CN only) (Continued) 7.Borderless 8.Scan to Card 4.LAN 1.Setup TCP/IP (MFC-5440CN) 5.LAN (MFC-5840CN) The factory settings are shown in Bold. See the complete Software User’s Guide on the CD-ROM. B - 9 APPENDIX B Menu Options Selections — —...
  • Page 190 Main Menu Submenu 4.LAN 1.Setup TCP/IP (MFC-5440CN) (Continued) 5.LAN (MFC-5840CN) (Continued) 2.Setup Misc. 0.Factory Reset 6.Print 1.Help List Reports 2.Quick-Dial (MFC-5840CN only) 3.Fax Journal 4.XMIT Verify 5.User Settings 6.Network Config The factory settings are shown in Bold. Menu Options Selections 6.WINS...
  • Page 191 Main Menu Submenu 0.Initial 1.Receive Setup Mode 2.Date/Time 3.Station ID 4.Tone/Pulse (Not available in New Zealand) 5.Phone Line The factory settings are shown in Bold. B - 11 APPENDIX B Menu Options Selections — Fax Only Fax/Tel External TAD Manual —...
  • Page 192: Entering Text

    Entering Text When you are setting certain menu selections, such as the Station ID, you may need to type text into the MFC. Most number keys have three or four letters printed above them. The keys for not have printed letters because they are used for special characters.
  • Page 193: Special Characters And Symbols

    Special characters and symbols Press , and then press the special character or symbol you want. Then press select it. Press Press Press B - 13 APPENDIX B to move the cursor under (space) ! " # $ % & ’ ( ) : ;...
  • Page 194: Glossary

    Glossary ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission Sending a fax without picking up the handset of an external phone. Automatic Redial A feature that enables your MFC to redial the last fax number after five minutes if the fax did not go through because the line was busy.
  • Page 195 External phone A TAD (telephone answering device) or telephone that is connected to your MFC. F/T Ring Time The length of time that the Brother MFC rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
  • Page 196 Fax Storage You can store faxes in memory. Fax tones The signals sent by sending and receiving fax machines while communicating information. Fax/Tel You can receive faxes and telephone calls. Do not use this mode if you are using a telephone answering device (TAD). Fine resolution Resolution is 203 x 196 dpi.
  • Page 197 PhotoCapture Center digital photos from your digital camera at high resolution for photo quality printing. Photo resolution A resolution setting that uses varying shades of gray for the best representation of photographs. Polling The process of a fax machine calling another fax machine to retrieve waiting fax messages.
  • Page 198 Standard resolution 203 x 97 dpi. It is used for regular size text and quickest transmission. Station ID The stored information that appears on the top of faxed pages. It includes the sender’s name and fax number. Super Fine resolution 392 x 203 dpi. Best for very small print and line art.
  • Page 199: Specifications

    100 Sheets (80 gsm) 250 Sheets (80 gsm) Ink Jet Piezo with 74 × 5 nozzles 16 characters × 2 lines, Back light (MFC-5840CN only) 220 - 240V 50/60Hz (MFC-5440CN) Power Save Mode: Under 5 watts Standby: 9 Wh or less (25...
  • Page 200 Noise Temperature Humidity (MFC-5440CN) 461 mm 237 mm 444 mm 395 mm 433 mm 8.0 kg (MFC-5440CN) 9.9 kg (MFC-5840CN) Operating: 42.5 to 51 dB* * It depends on printing conditions Operating: 10 - 35°C Best Print Quality: 20 - 33°C...
  • Page 201: Print Media

    Print media Paper Input Paper Output S - 3 SPECIFICATIONS Paper Tray ■ Paper type: Plain paper, inkjet paper (coated paper), glossy paper* , transparencies* ■ Paper size: Letter, Legal* , Executive, A4, A5, A6, JIS_B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo card, Index card and Post card.
  • Page 202: Copy

    Up to 11 pages/minute (A4 paper)* * Does not include the time it takes to feed the paper. Based on Brother standard pattern. (Fast Mode/Stack Copy) Copy speeds vary with the complexity of the document. Stacks/Sorts up to 99 pages...
  • Page 203: Photocapture Center (Mfc-5840Cn Only

    PhotoCapture Center (MFC-5840CN only) Available Media File Extension (Media Format) (Image Format) Number of Files Folder Borderless S - 5 SPECIFICATIONS ® CompactFlash (Type Ι only) ™ (Microdrive is not compatible) (Compact I/O card such as Compact LAN card and Compact Modem card are not supported.) ®...
  • Page 204: Fax

    3.85 line/mm (Black) 7.7 line/mm (Colour) Fine - 7.7 line/mm (Black/Colour) Photo - 7.7 line/mm (Black) Superfine - 15.4 line/mm (Black) 40 stations (MFC-5440CN) 100 stations (MFC-5840CN) 90 stations (MFC-5440CN) 150 stations (MFC-5840CN) 3 times at 5 minute intervals 2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for Australia)
  • Page 205: Scanner

    Memory Transmission Out of Paper Reception “Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. "Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, MMR code).
  • Page 206: Printer

    20 pages/minute (Black)* up to 15 pages/minute (Colour)* * Based on Brother standard pattern. A4 size in draft mode. Does not include the time it takes to feed the paper. 204 mm (216 mm)* * When you set the Borderless feature to On.
  • Page 207: Computer Requirements

    Microsoft Internet Explorer 5 or greater. Maximum 1200 x 1200 dpi scanning with Windows selected using the Brother Utility.) Dedicated “Scan” key and direct Network Scanning supported in Mac 10.2.4 or greater. PC Fax supports black and white faxing only.
  • Page 208: Consumable Items

    Consumable items Service Life of Ink Cartridge Replacement Consumables The MFC uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Standard Black - Approximately 500 pages at 5% coverage HIgh Yield Black - Approximately 900 pages at 5% coverage Yellow, Cyan and Magenta - Approximately 400 pages at 5% coverage...
  • Page 209: Network (Lan

    Network (LAN) Support for Protocols S - 11 SPECIFICATIONS You can connect your MFC to a network for Network Printing, Network Scanning and PC Fax Send. Also included is Brother BRAdmin Professional Network Management software. ® Windows 98/98SE/Me/2000/XP ® Mac OS 8.6-9.2, Mac OS...
  • Page 210: Optional External Wireless Print/Scan Server (Nc-2200W

    Optional External Wireless Print/Scan Server (NC-2200w) NC-2200w External Wireless Print/Scan Server (Optional) Network types Support for Protocols Connecting the optional External Wireless Print/Scan Server (NC-2200w) to your MFC will allow you to print and scan over a wireless network. IEEE 802.11b wireless LAN ®...
  • Page 211: I - 1 Index

    Index Access codes, storing and dialling ... 5-5 ADF (automatic document feeder) ... 1-7, 3-3 Answering machine (TAD) ... A-17 connecting ... A-19 Automatic fax receive ... 4-1 Fax Detect ... 4-4 fax redial ... 3-2 transmission ... 3-5 Broadcasting ... 3-11 setting up Groups for ...
  • Page 212 (Error Correction Mode) ... 1-23 Envelopes ... 1-14 Equalization ... 11-14 Error messages on LCD ... 11-1 Comm. Error ... 11-1 Ink Empty ... 11-2 Near Empty ... 11-2 No Paper Fed ...11-3 Not Registered ... 3-2 Out of Memory ... 11-3 Unable to Change ...
  • Page 213 HELP Help list ... 7-3 LCD messages ... B-1 using navigation keys ... B-2 Menu Table ... B-1, B-3 Ink cartridges checking ink volume ... 11-19 replacing ... 11-25 Ink Dot Counter ... 11-25 Jams document ... 11-5 paper ... 11-5 LCD (liquid crystal display) ...
  • Page 214 Quality key (copying) ... 8-3 Quick-Dial Access codes and credit card numbers setting up ... 5-5 Broadcasting ... 3-11 using Groups ... 3-11 Group dial changing ... 5-2 setting up Groups for Broadcasting ... 5-3 Search ...3-2 Speed-Dial changing ... 5-2 setting up ...
  • Page 215 Troubleshooting ... 11-1 checking ink volume ... 11-19 document jam ... 11-5 error messages on LCD ... 11-1 if you are having difficulty copying ... 11-12 incoming calls ... 11-12 Network ... 11-13 phone line ... 11-14 phone line difficulties ... 11-11 PhotoCapture ™...
  • Page 216: Remote Retrieval Access Card

    Remote Retrieval Access card If you plan to receive fax messages while away from your MFC, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer. Keeping it handy will help you derive the full benefit of your MFC’s Fax Forwarding, and Remote Retrieval features.
  • Page 217 Fold Fold R - 2...
  • Page 218 Visit us on the World Wide Web This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries. http://www.brother.com ARL/ASA/NZ LF73260013...

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