At The Service Site; Backing Up Machine Information - Brother MFC5490CN Service Manual

5.2

AT THE SERVICE SITE

5.2.1 Backing up Machine Information

Before starting repair, the service personnel should back up the following machine information
and user data into an external memory (memory card or USB flash memory).
- Machine information (Preset values, counter values, error information, machine
specifications data, etc.)
- User data (telephone directory, password, station ID, transfer information, information
specified by the user, telephone area code, user settings, etc.)
- Other data (Received fax data, ICM/OGM data, etc.)
Operating Procedure
(1) On the PC, create a "Brother" folder in an external memory to be used for saving backup
data.
(2) On the machine, press the Menu and Black Start (Mono Start) keys in this order. Next
press the
Chapter 9.)
TIP: Models equipped with a numerical keypad on the control panel can enter the
maintenance mode in the same way as conventional models; that is, by pressing the Menu,
*, 2, 8, 6 and 4 keys in this sequence.
The machine beeps for approx. one second and displays "
LCD, indicating that it is placed in the initial stage of the maintenance mode, a mode in
which the machine is ready to accept entry from the keys.
(3) Insert the external memory into the slot of the machine.
The "**** Active" appears on the LCD. (**** shows the name of the external memory
inserted.)
NOTE: Do not insert more than one external memory at a time.
NOTE: If an external memory already containing backup data of the same model is
inserted, the following backup procedure will overwrite the existing data with new one.
(4) Press the 4 and 6 keys in this order.
The "Export to Card" appears on the LCD.
(5) Press the Black Start (Mono Start) key.
The "********.msd" appears on the LCD. (The "********" is unique to each model.)
(6) Press the Black Start (Mono Start) key.
The "Export to Card" appears again on the LCD.
(7) Press the Black Start (Mono Start) key.
The "Please wait" appears on the LCD.
NOTE: Never remove the external memory from the machine when the exporting is in
progress.
(8) The machine automatically returns to the initial stage of the maintenance mode.
Remove the external memory from the machine and place it in a safe place.
key four times to make the machine enter the maintenance mode. (Refer to
5-4
" on the
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