Brother MFC5490CN Service Manual
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Read this manual thoroughly before maintenance work.
Keep this manual in a convenient place for quick and easy reference at all times.
July 2008
SM-FAX096
8CAH11(1)
Inkjet MFC

SERVICE MANUAL

MFC5490CN
Confidential

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Summary of Contents for Brother MFC5490CN

  • Page 1: Service Manual

    Inkjet MFC SERVICE MANUAL MODEL: MFC5490CN Read this manual thoroughly before maintenance work. Keep this manual in a convenient place for quick and easy reference at all times. July 2008 SM-FAX096 8CAH11(1) Confidential...
  • Page 2 Specifications are subject to change without notice. Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation.
  • Page 3 Preface This Service Manual is intended for use by service personnel and details the specifications, construction, theory of operation, and maintenance for the Brother machines noted on the front cover. It includes information required for troubleshooting and service--disassembly, reassembly, and lubrication--so that service personnel will be able to understand equipment function, repair the equipment in a timely manner and order spare parts as necessary.
  • Page 4: How This Manual Is Organized

    How this manual is organized This manual is made up of nine chapters and appendices. CHAPTER 1 PARTS NAMES AND FUNCTIONS Contains external views and names of components and describes their functions. Information about the keys on the control panel is included to help you check operation or make adjustments.
  • Page 5 Customizing codes customize firmware for individual models, enabling the common firmware to be used for various models. A list of EEPROM customizing codes comes with the firmware data provided by Brother Industries. Appendix 4 Firmware Switches (WSW)
  • Page 6 Appendix 6 Circuit Diagrams Provides the circuit diagrams of the MJ PCB and power supply PCB. Appendix 7 Deletion of Personal Information Provides instructions on how to delete personal information recorded in the machine. Confidential...
  • Page 7: Safety Precautions

    SAFETY PRECAUTIONS Confidential...
  • Page 8 Confidential...
  • Page 9 Confidential...
  • Page 10 Confidential viii...
  • Page 11 Confidential...
  • Page 12 Confidential...
  • Page 13 Confidential...
  • Page 14: Parts Names And Functions

    CHAPTER 1 PARTS NAMES AND FUNCTIONS Confidential...
  • Page 15 CHAPTER 1 PARTS NAMES AND FUNCTIONS This chapter contains external views and names of components and describes their functions. Information about the keys on the control panel is included to help you check operation or make adjustments. CONTENTS OUTLINE ........................ 1-1 CONTROL PANEL ....................
  • Page 16: Outline

    OUTLINE Front view (1) ADF & document cover ASSY (2) Control Panel (9) Scanner Cover (3) Ink cartridge cover (Scanner Unit) (4) Madia slots for PhotoCapture Center (5) Paper tray (6) Port for PictBridge / USB flash memory drive (7) Telephone line jack (8) External telephone line jack (frontview_BHL9_A4) Confidential...
  • Page 17 Back view (12) LAN cable connector (11) USB interface connector (10) Jam clear cover (backview_BHL9_A4) Name Description ADF: Load documents (originals) here. Documents will be fed into the machine, page by page. ADF & document cover ASSY Document cover: Open to place the document (original) on the scanner glass.
  • Page 18 CONTROL PANEL Confidential...
  • Page 19 Confidential...
  • Page 20 COMPONENTS The machine consists of the following major components: Control panel ASSY ADF & document cover ASSY Scanner cover (Scanner unit) Scanner cover damper Scanner cover support Wire spring Edge cover R Speaker Side cover R Rear under cover Upper cover Head/carriage unit Side cover L Maintenance unit...
  • Page 21: Specifications

    CHAPTER 2 SPECIFICATIONS Confidential...
  • Page 22: Chapter 2 Specifications

    CHAPTER 2 SPECIFICATIONS This chapter lists the specifications of each model, which enables you to make a comparison of different models. CONTENTS GENERAL ......................2-1 2.1.1 General Specifications................2-1 2.1.2 Paper Specifications.................. 2-3 2.1.3 Printable Area.................... 2-5 SPECIFICATIONS LIST ..................2-6 Confidential...
  • Page 23: General Specifications

    GENERAL 2.1.1 General Specifications RAM Capacity 40 MB Automatic Document Feeder (ADF) Up to 50 pages Paper Tray 150 sheets, 80 g/m (20 lb) Printer Type Ink Jet Print Method Piezoelectric, 376 nozzles - Color: 47 nozzles x 2 lines x 3 colors - Black: 47 nozzles x 2 lines x 1 color Liquid Crystal Display (LCD) Monochrome LCD (16 characters x 2 lines)
  • Page 24 Dimensions (W x D x H) MFC5490CN 440 x 403 x 222 mm (17.3 x 15.9 x 8.7 inches) 451 x 490 x 222 mm (17.8 x 19.3 x 8.7 inches) (With document stopper and paper tray flap opened) 451 mm (17.8 inches)
  • Page 25: Paper Specifications

    2.1.2 Paper Specifications Paper Type Item Letter Plain BP60PL100 (USA only) Letter Glossy Photo BP71GLTR Letter Inkjet (Matte) BP60ML (USA only) 4 x 6 in. Glossy Photo BP71GP Paper type and size for each operation Paper Type Paper Size Usage Copy Photo Printer...
  • Page 26 Paper weight, thickness and capacity Paper Type Weight Thickness No. of sheets Cut Sheet Plain Paper 64 to 120 g/m (17 to 32 lb) 0.08 to 0.15 mm (3 to 6 mil) 150* Inkjet Paper 64 to 200 g/m (17 to 53 lb) 0.08 to 0.25 mm (3 to 10 mil) Glossy Paper Up to 220 g/m...
  • Page 27: Printable Area

    2.1.3 Printable Area Top (1) Bottom (2) Left (3) Right (4) Cut Sheet 3 mm (0.12 inches) 3 mm (0.12 inches) 3 mm (0.12 inches) 3 mm (0.12 inches) Envelopes 12 mm (0.47 inches) 24 mm (0.95 inches) 3 mm (0.12 inches) 3 mm (0.12 inches) Confidential...
  • Page 28: Specifications List

    SPECIFICATIONS LIST Confidential...
  • Page 29 Confidential...
  • Page 30 Confidential...
  • Page 31 Confidential...
  • Page 32 Confidential 2-10...
  • Page 33 Confidential 2-11...
  • Page 34 Confidential 2-12...
  • Page 35 Confidential 2-13...
  • Page 36: Theory Of Operation

    CHAPTER 3 THEORY OF OPERATION Confidential...
  • Page 37 CHAPTER 3 THEORY OF OPERATION This chapter gives an overview of the scanning and printing mechanisms as well as the sensors, actuators, and control electronics. It aids in understanding the basic principles of operation as well as locating defects for troubleshooting. CONTENTS OVERVIEW ......................
  • Page 38 OVERVIEW - Digital camera - Compact Flash (with PictBridge) - Memory Stick - SD Memory Card - USB flash memory drive - xD-Picture Card Host Monochrome Control PhotoCapture panel interface interface interface Center Printer Control Section Fax Control Section SDAA Print data Line Speaker...
  • Page 39: Mechanical Components

    MECHANICAL COMPONENTS This machine consists of the scanner mechanism and printing mechanism. It uses five motors (CIS motor, ADF motor, paper feed motor, ASF motor, and carriage motor), three encoders (PF encoder, ASF encoder, and CR encoder), various sensors, and two thermistors. Scanner Mechanism Document path for ADF scanning (Right)
  • Page 40 Paper pulling-in, registration, feeding and ejecting mechanisms Recording paper path (Rear) (Front) Recording paper path in the paper tray (3_02_BHmini9) Confidential...
  • Page 41 Scanner Mechanism - Document scanning mechanism CIS motor (See Section 3.2.1.) (stepping motor) - Automatic document feeder (ADF) ADF motor mechanism (stepping motor) Printing Mechanism - Ink supply and ink jet mechanism (See Section 3.2.2.) (See Section 3.2.2.1.) - Head maintenance mechanism (See Section 3.2.2.2.)
  • Page 42: Scanner Mechanism

    3.2.1 Scanner Mechanism This mechanism consists of the automatic document feeder (ADF), document cover, and scanner unit (scanner cover). The scanner unit consists of a scanner top cover, CIS unit, CIS drive assembly, and scanner base. The detailed illustration on the next page shows the components making up the ADF: document pull-in roller, document separation roller, document feed rollers, document ejection rollers, ADF motor, and document front and rear sensors.
  • Page 43 Document feed rollers Document pressure rollers 1 Document separation roller Document support Document pull-in roller Document ejection rollers Document path for ADF scanning (Right) (Left) Pinch rollers Document for flat-bed scanning CIS unit ADF motor Document front sensor actuator ADF parts Document pressure bar Document rear sensor actuator Document pressure rollers 2...
  • Page 44 (1) ADF scanning: Document moves across stationary CIS unit Placing a document face up in the ADF activates the document front sensor, switching to ADF scanning. The CIS drive mechanism (details below) operates for each scanning command executed. First, the CIS motor moves the CIS unit to the white reference film for white level compensation. Secondly, the ADF motor rotates the document pull-in roller to pull the document into the ADF.
  • Page 45: Printing Mechanism

    3.2.2 Printing Mechanism The printing mechanism consists of the following. Ink supply and ink jet mechanism (Section 3.2.2.1) Head maintenance mechanism (Section 3.2.2.2) Carriage drive mechanism (Section 3.2.2.3) Paper pulling-in, registration, feeding and ejecting mechanisms (Section 3.2.2.4) The ink supply mechanism supplies ink to the head/carriage unit, in which the ink jet mechanism sprays ink droplets from the head nozzles onto paper.
  • Page 46 - Paper feed roller (shown on page 3-42): This roller performs paper registration and feeds paper to the printing section precisely. - Paper ejection roller (shown on page 3-41): This roller ejects paper and keeps paper tension tight. - ASF motor* (shown on page 3-42): This motor pulls in paper, switches the paper feed operation...
  • Page 47 3.2.2.1 Ink supply and ink jet mechanism [ 1 ] Overview The ink supply and ink-jet mechanism consists of the head/carriage unit, four ink cartridges, ink refill assembly, and four ink supply tubes. The head/carriage unit scans the surface of the recording paper, jetting out ink supplied through the ink supply tubes onto the paper to produce images.
  • Page 48 [ 2 ] Features A distinct feature of this machine is the use of ink supply tubes between the ink cartridges and the head/carriage unit. Relieving the head/carriage unit of the task of carrying heavy ink cartridges back and forth across the page, the approach generally adopted by other ink-jet printers, offers the following advantages.
  • Page 49 [ 3 ] Head/carriage unit The head/carriage unit consists of a front end (ink-jet head) and a back end (damper and air vent unit) as shown below. The front end consists of metal plates laminated together and etched to form ink flow channels. Piezoelectric ceramic actuators generate the spray pressure.
  • Page 50 Front end Front end components and their main roles - Piezoelectric plate Applying a voltage stretches the plate, serving as the actuator for spraying ink. Consisting of thin piezoelectric plates laminated together, this plate can be driven even by a low voltage. - Filter This removes foreign materials from the ink.
  • Page 51 Ink spray function The head employs drop-on-demand ink-jet printing. Print commands to the drive circuit apply a bias voltage to the layer electrodes on the piezoelectric ceramic surface stretching the elements perpendicular to that surface. Drive signals removing this voltage for specific channel electrodes allow the piezoelectric elements to return to their original shape, sucking ink into the corresponding channels*.
  • Page 52 Back end Damper ASSY (Magenta) Air bubbles Left chamber Right chamber Damper ASSY (Cyan) Air bubbles Right chamber Shut-off valves Left chamber Air vent unit Damper ASSY (Yellow) Air bubbles Right chamber Left chamber Damper ASSY (Black) Air bubbles (Air vent cap) (Air vent rods) Left chamber (A part of maintenance unit)
  • Page 53 Damping Without damping, ink pressure fluctuations directly affect the size of ink-jet head droplets, risking lower print quality. Each damper assembly has two chambers. The one on the right in the illustration below has a loose film across its top and serves as a damper. The film immediately flexes in and out in response to falls and rises in pressure, adjusting the chamber volume to counteract pressure fluctuations in the ink supply tubes.
  • Page 54 ---------------------------------------- [ Tip: Air bubble growth ] ---------------------------------------- Liquid ink contains trace amounts of air. The amount varies with the pressure on the ink because increasing the pressure raises the ink's ability to absorb air from its surroundings and lowering the pressure forces the ink to give up some of this air. The ink pressure fluctuations caused by the piezoelectric ceramic actuators repeatedly expand and contract any air bubbles, growing them larger gradually.
  • Page 55 -------------------------- [ Tip: What's so bad about air bubble growth? ] -------------------------- Pressure fluctuations do not affect the volume of a liquid (ink), but Boyle's Law says that the volume of a gas (air) varies with the pressure on it. The main issue with air bubbles in the ink flow path is their damping effect, absorbing the pressure from the piezoelectric ceramic actuators and thus degrading ink-jet performance.
  • Page 56 [ 4 ] Ink cartridges Filled with ink Ink near-empty/Ink empty Disc valve S Sensor actuator Ink empty sensor (3_06) Disc valve D Ink cartridge features This machine uses four ink cartridges: a black one and three color ones with a slightly lower capacity.
  • Page 57 Ink cartridge components and their main roles - Disc valve S A plastic needle in the refill base opens this valve to supply air to the ink cartridge. Removing the ink cartridge closes this valve to prevent leakage due to ink backflow. - Disc valve D A plastic needle in the refill base opens this valve to allow ink to flow out of the ink cartridge.
  • Page 58 Disc valve S Air intake port Ink empty sensor Sensor actuator Ink supply port (InkBackflowPrevention) Disc valve D Ink near-empty/ink empty detection The ink refill assembly has four ink empty sensors (photosensors of transparent type) that monitor the ink levels with sensor actuators inside the ink cartridges. Sensor actuator Ink empty sensor Float...
  • Page 59 [ 5 ] Ink refill assembly Cartridge lock levers Ink empty sensor PCB Ink refill case (3_07) Ink empty sensors Ink cartridge detection sensors Ink cartridge detection sensor PCB Ink foam case Ink foam Ink refill base foam Ink refill base (3_08) Confidential 3-22...
  • Page 60 Ink refill assembly components and their main roles - Ink refill case - Cartridge lock levers - Ink refill base and its foam - Ink cartridge detection sensors (on the ink cartridge detection sensor PCB) - Ink empty sensors (on the ink empty sensor PCB) - Ink foam and its case Inserting the ink cartridges into the ink refill case and securing them with the cartridge lock levers forces the cartridges' ink supply ports into close contact with the ink refill base to prevent...
  • Page 61 3.2.2.2 Head maintenance mechanism [ 1 ] Overview The head maintenance mechanism, which keeps the optimum head performance, consists of the maintenance unit and the ink absorber box. (See the illustration below.) The maintenance unit has the following mechanisms. - Head capping mechanism (See page 3-27.) - Carriage lock mechanism (See...
  • Page 62: Power Transmission Route To The Head Maintenance Mechanism

    [ 2 ] Maintenance unit components Pump switching unit Purge gear Air vent cap Planetary arm Purge cam Cap lift cam Air vent rods Cap lift cam gear Carriage lock (Part of head cap holder) (ASF changeover Purge bevel gear gear) Head wiper (ASF changeover gear)
  • Page 63 - Pump switching unit This switches the application target of the negative pressure generated by the tube pump between the head cap for black ink, the one for color ink, and the air vent cap. Usually the pump switching unit is switched to the opening tube to the atmospheric air so that the pressure in the head caps and air vent cap is equal to the normal atmospheric pressure.
  • Page 64 [ 3 ] Mechanisms constituting the head maintenance mechanism (1) Head capping mechanism The ASF motor drives the head capping mechanism. When the power is off or the machine is not printing, this mechanism fits the head cap unit (which contains two head caps) tightly over the print head to prevent the head nozzles from drying up and to keep dust off the head nozzle surface.
  • Page 65 (3) Purge mechanism The paper feed motor drives the purge mechanism. The counterclockwise rotation of the paper feed motor drives the purge cam that aligns the pump switching unit with either the black or color ink drain position. Next, the paper feed motor reverses to activate the tube pump, producing negative pressure to drain the air and old ink from the head nozzles and channels into the ink absorber box.
  • Page 66 (3.1) Switching pump The pump switching unit switches the application target of the negative pressure generated by the pump between the head cap for black ink, the one for color ink, and the air vent cap. When the purge cam is in a head capping position and the head cap unit fits tightly over the print head, the pump switching unit is switched to the opening tube to the atmospheric air so that the pressure in the head caps and air vent cap returns to the normal atmospheric pressure.
  • Page 67 (4) Air removing mechanism Other two positions of the purge cam shift two slide cams--one for black ink, the other for color inks, producing vertical motion of a single air vent rod for black ink and three air vent rods for color ink, respectively.
  • Page 68 (5) Head wiper mechanism After the purge operation, the purge cam pushes up the head wiper, wiping off any ink remaining on the head nozzle surface as the head/carriage unit moves from right to left. Purge gear (Cap lift cam gear) (ASF changeover gear) Head wiper Purge cam...
  • Page 69 [ 4 ] Power transmission route to the head maintenance mechanism and motor rotational direction This mechanism draws its power from two motors--the ASF motor (DC motor) in the right rear corner of the engine chassis and the paper feed motor (DC motor) on the left side. The ASF motor is mounted in the ASF motor holder combined with the maintenance unit.
  • Page 70 ASF motor Clutch gear R Mode switching lever (Always engaged with PF roller gear R) Clutch gear L ASF/maintenance drive gear Idle gear 16 PF roller gear R Purge gear (ASF changeover gear) Purge bevel gear Paper feed roller Planet gear ASF motor holder ASSY PF roller gear R Cap lift cam gear...
  • Page 71 ASF motor holder Mode switching lever ASSY Switching lever spring Air vent cap Air vent rods Maintenance unit Clutch gear spring Clutch gear L Clutch gear R ASF changeover gear Cap lift cam gear Cap lift cam Carriage lock Purge gear (part of head cap holder) Purge cam Head cap unit...
  • Page 72 [ 5 ] Purge types, ink usage, purge counts, and purge codes Purge Codes (In the Purge Types Description Ink Usage Purge Counts maintenance mode, Function code 76) Head replacement This is a specially prepared Black: 2.697 ml Black: purge purge for eradicating mixed Per color: 2.620 ml 3 colors: 366...
  • Page 73: Ink Cartridge Capacities And The Number Of Printable Pages

    [ 6 ] Ink cartridge capacities and the number of printable pages per ink cartridge Ink cartridge capacities Ink Cartridge Type Contents Usable Portion Black ink cartridge 11.7 ml Approx. 10.49 ml Starter and bundled cartridges Color ink cartridges 6.65 ml Approx.
  • Page 74 3.2.2.3 Carriage drive mechanism The head/carriage unit, which integrates the print head unit and carriage, is supported and guided by the CR guide rail and CR support chassis. The CR timing belt transmits the carriage motor rotation to the head/carriage unit. Clockwise motor rotations move the head/carriage unit to the right;...
  • Page 75 Adjusting the print head angle relative to carriage For optimal image printing, the print head nozzle array must be perpendicular to the head/ carriage unit's line of travel. Manufacturing limitations, however, make perfect alignment impossible during mass production. The angle must be adjusted at the individual machine level. The following describes this adjustment mechanism's components and their roles.
  • Page 76 Height adjustment of the head/carriage unit For optimal image printing, a pair of slider cams mounted on the head/carriage unit switches the height of the head/carriage unit against the CR guide rail and support chassis between two levels--2.3 mm (for thick paper and envelops) and 1.6 mm (for other types of paper) in order to bring the optimum distance between the head nozzle surface and paper.
  • Page 77 As listed below, the printer driver on the connected PC or the paper type setting on the machine controls the slider cams to determine the height of the head/carriage unit. Adjustment for: Controlled by: Thick paper and envelopes Other types of paper Printer driver (in printing from the PC) Paper type setting (in copying and printing via PhotoCapture Center)
  • Page 78 3.2.2.4 Paper pulling-in, registration, feeding and ejecting mechanisms These mechanisms are driven via a gear train by two motors--paper feed motor located on the left side of the engine chassis and ASF motor in the right rear corner. (See the illustration on the next page.) The following illustration is a cross-sectional view of the machine viewed from the right.
  • Page 79 Power transmission routes of the ASF motor and paper feed motor The rotational torque of the ASF motor is transmitted to the ASF/maintenance drive gear which always meshes with the clutch gear L, as described in Section 3.2.2.2, [ 4 When the mode switching lever is in the left position (normal SF or high-speed feed mode), the clutch gear L also meshes with the ASF changeover gear which transmits the ASF motor rotation via a gear train to the paper pull-in rollers.
  • Page 80 Switching operation modes--Normal SF, high-speed feed, and purge modes The table below shows the relationship between the position of the mode switching lever, the rotational directions of the ASF motor and paper pull-in rollers, the cap lift cam, the rotational directions of the paper feed motor and paper feed roller, and the maintenance unit components driven.
  • Page 81 Normal SF mode 1st stage The ASF motor rotates clockwise (when viewed from the output gear side) and its rotational torque is transmitted to the ASF/maintenance drive gear that is always connected via the idle gear 16 to the clutch gear L. When the mode switching lever is placed in the left position, the clutch gear L also meshes with the ASF changeover gear.
  • Page 82 Movable platen The movable platen has movable ribs that move in synchronization with the leading or trailing edge of advancing paper. It realizes the following. - Increased printing speed in borderless printing - Eliminating paper deflection that could occur in printing on the trailing edge of paper Synchronization with leading edge of paper When the leading edge of the paper reaches the movable rib drive position, the head/carriage unit moves to the left end of its travel and pushes the upper end of the movable platen lever,...
  • Page 83 Other controls Paper feed position and speed control A PF encoder disk with the resolution of 300 dpi (0.084 mm pitch) is mounted on the PF roller gear L. The PF encoder sensor uses it to generate a signal indicating the gear rotation speed--in other words, the paper feed roller speed--to the controller for use in controlling paper feed position and speed.
  • Page 84 3.2.3 Sensors and Actuators This machine uses the following sensors and thermistors. Sensor Name Location Sensor Type On the document front sensor PCB in Document front sensor Photosensor the ADF unit On the document rear sensor PCB in Document rear sensor Photosensor the ADF unit Scanner cover sensor...
  • Page 85 • The carriage motor (CR) encoder sensor monitors the current position and speed of the head/ carriage unit. If the controller detects a head's travel speed error, it interprets the error state as a paper jam or any foreign material getting into the carriage travel path and stops the operation.
  • Page 86 ADF & document cover ASSY Document front sensor actuator Document front sensor Document rear sensor Document rear sensor actuator (3_26_BHL9) Document sensor PCB (ASF encoder sensor PCB) Cap lift cam switch ASF encoder sensor CR encoder sensor ASF encoder disk (Carriage PCB on which the head thermistor is also mounted) (Maintenance unit)
  • Page 87: Control Electronics

    CONTROL ELECTRONICS 3.3.1 Components The following illustration shows the hardware components. The corresponding wiring diagrams appear in Appendix Speaker Power supply AC line LAN I/F 2-wire 5-wire 2-wire Line MJ PCB SDAA External telephone 2-wire Scanner cover sensor 5-wire Control panel PCB Ink cartridge cover sensor Main Monochrome LCD...
  • Page 88: Error Indication And Troubleshooting

    CHAPTER 4 ERROR INDICATION AND TROUBLESHOOTING Confidential...
  • Page 89 CHAPTER 4 ERROR INDICATION AND TROUBLESHOOTING This chapter details error messages and codes that the incorporated self-diagnostic functions display if any error or malfunction occurs. If any error message appears, refer to this chapter to find which components should be checked or replaced. The latter half of this chapter provides sample problems that could occur in the main sections of the machine and related troubleshooting procedures.
  • Page 90 [ 4 ] Print head mechanism ..............4-48 [ 5 ] Sheet feeder (SF) mechanism ............4-49 [ 6 ] Paper feeding mechanism ..............4-49 [ 7 ] Speaker ..................... 4-49 [ 8 ] Control panel..................4-50 [ 9 ] PCBs ....................
  • Page 91: Error Indication

    ERROR INDICATION To help the user or the service personnel promptly locate the cause of a problem (if any), the machine incorporates the self-diagnostic functions which display error messages for equipment errors. 4.1.1 Equipment Errors If an equipment error occurs, the machine emits an audible alarm (five short beeps twice) and shows the error message on the LCD.
  • Page 92 & white. If the paper type is set to Other Glossy or Brother BP71, the machine will stop all print operations. If you unplug the machine, or take out the empty ink cartridge, you cannot use the machine until you change to a new ink cartridge.
  • Page 93 Cannot Detect and the machine did not detect it. slowly until it clicks. If you are not using genuine Brother Use a new Genuine Brother Innobella™ ink Innobella™ ink the machine may cartridge. If the error message is not cleared, call not detect the ink cartridge.
  • Page 94 Error Message Cause Action The print head is too warm. Allow the machine to cool down. High Temperature Hub is Unusable. A Hub or USB Flash memory drive A Hub or USB Flash memory drive with Hub are with Hub has been connected to the not supported.
  • Page 95 Error Message Cause Action The machine is out of paper or Do one of the following: No Paper Fed paper is not properly loaded in the Refill the paper in the paper tray, and then paper tray. press Black Start or Color Start. Remove the paper and load it again and then press Black Start or Color Start.
  • Page 96 USB Disconnect direct interface. USB Device. (For more information, visit us at http://solutions.brother.com.) Paper is not the correct size. Check that the machine’s Paper Size setting Wrong Paper Size matches the size of paper in the tray.
  • Page 97 [ 2 ] Error codes contained in "MACHINE ERROR X X" messages Using Function code 82 (described in Chapter 9, Section 9.4.26) displays the most recent error in the format of "MACHINE ERROR XX." The XX represents one of the error codes listed in this section.
  • Page 98 Error Code Symptom Probable Cause Solution (Hex) Running out of ink. Running out of ink Replace or reload the ink cartridge. 26: Black ink 27: Yellow ink 28: Cyan ink 29: Magenta ink Ink empty sensor PCB Replace the ink refill ASSY. defective Main PCB defective Replace the main PCB.
  • Page 99 Error Code Symptom Probable Cause Solution (Hex) Head/carriage unit travel Software malfunction Open and close the scanner (except 3E) error. cover. Unplug and plug the AC cord. Any obstacles on the travel Clean and lubricate the CR path of the head/carriage unit guide rail and CR support chassis.
  • Page 100 Error Code Symptom Probable Cause Solution (Hex) The head thermistor has Head flat cables not Correct those flat cables. been opened or shorted connected correctly abnormally. Head flat cables broken Replace the carriage PCB ASSY. Carriage PCB defective Main PCB defective Replace the main PCB.
  • Page 101 Error Code Symptom Probable Cause Solution (Hex) The head drive voltage Head flat cables and Correct those flat cables. has not risen to the carriage-head flat cable not specified level. connected correctly Head/carriage unit defective Replace the carriage PCB ASSY. Replace the head/carriage unit.
  • Page 102 Error Code Symptom Probable Cause Solution (Hex) The purge cam switch Planetary arm assembly not Set the maintenance unit into does not come ON at engaged correctly place. each detection point. If the planetary arm does not move smoothly, clean it. Purge cam switch harness not Correct the connection to the connected correctly...
  • Page 103 Error Code Symptom Probable Cause Solution (Hex) 58, 59 Not used. Abnormal stop of purge Foreign materials in the Remove foreign materials. cam being driven machine PF encoder disk being in Replace the PF encoder disk. contact with the upper cover and deformed PF encoder PCB defective Replace the PF encoder PCB.
  • Page 104 Error Code Symptom Probable Cause Solution (Hex) Not used. Paper width sensor Paper width sensor (media Readjust the left and right (media sensor) error. sensor) adjustment failure margins. Paper width sensor defective Replace the carriage PCB ASSY. Head flat cables broken Main PCB defective Replace the main PCB.
  • Page 105 Error Code Symptom Probable Cause Solution (Hex) Cannot detect the origin Cap lift cam switch defective Replace the maintenance unit. of the cap lift cam. ASF encoder sensor Replace the ASF motor ASSY. defective ASF motor defective Main PCB defective Replace the main PCB.
  • Page 106 Error Code Symptom Probable Cause Solution (Hex) At the start of FAX Paper smaller than the Load the correct size of paper. message printing, the specified size loaded in the controller detects that paper tray paper is smaller than A4 Paper width sensor (media Adjust the margin for size in width.*...
  • Page 107 Error Code Symptom Probable Cause Solution (Hex) Recording paper jam. Paper double feeding caused Reload paper. by incorrect loading in the (At the start of paper paper tray feeding, the registration sensor is already ON.) Bank ASSY Paper Correct Wrong Bank ASSY deformed Replace the bank ASSY.
  • Page 108 Error Code Symptom Probable Cause Solution (Hex) Recording paper jam. Foreign materials in the Remove foreign materials. paper path (The registration sensor sticks to ON after Registration sensor actuator Correct the surrounding parts completion of paper caught on the surrounding on which the actuator caught.
  • Page 109 Error Code Symptom Probable Cause Solution (Hex) The paper feed motor Foreign materials in the Remove foreign materials. does not rotate. machine Paper feed motor harness not Reconnect the paper feed connected correctly motor harness. Abnormal load applied to the Replace the PF-related gear(s).
  • Page 110 Error Code Symptom Probable Cause Solution (Hex) The paper feed motor is Software malfunction Open and close the scanner being driven and cannot cover. be stopped. Unplug and plug the AC cord. Paper feed motor harness not Correct the connection. connected correctly Main PCB defective Replace the main PCB.
  • Page 111 Error Code Symptom Probable Cause Solution (Hex) Not used. FAX scanning failure CIS defective Replace the scanner cover (1st time). (scanner unit). White reference film stained in the scanner cover FAX scanning failure (retry). Main PCB defective Replace the main PCB. Mismatch between the Scanner cover containing the Check the CIS type mounted...
  • Page 112 Error Code Symptom Probable Cause Solution (Hex) Black level data error. CIS defective Replace the scanner cover (scanner unit). Main PCB defective Replace the main PCB. BE-DE Not used. DF, E0 Modem error. SDAA chip defective Turn the machine off and then Main PCB defective Replace the main PCB.
  • Page 113 Error Code Symptom Probable Cause Solution (Hex) Not used. LCD connection LCD flat cable not connected Correct the connection. detection failure. correctly LCD unit defective Replace the LCD unit. Main PCB defective Replace the main PCB. Touch panel initialization Touch panel in contact with Clean the touch panel, then turn failure at the time of something during...
  • Page 114: Communications Errors

    4.1.2 Communications Errors If a communications error occurs, the machine: emits an audible alarm (intermittent beeping) for approximately 4 seconds, displays the corresponding error message, and prints out the transmission verification report if the machine is in sending operation. Confidential 4-24...
  • Page 115 Definition of Error Codes on the Communications List (1) Calling Code 1 Code 2 Causes Wrong number called. No dial tone detected before start of dialing. Busy tone detected before dialing. 2nd dial tone not detected. No loop current detected.* Busy tone detected after dialing or called.
  • Page 116 (3) Compatibility [checking the NSF and DIS] Code 1 Code 2 Causes Remote terminal only with V.29 capability in 2400 or 4800 bps transmission. Remote terminal not ready for polling. Remote terminal not equipped with password function or its password switch OFF. Remote terminal not equipped with or not ready for confidential mailbox function.
  • Page 117 (4) Instructions received from the remote terminal [checking the NSC, DTC, NSS, and DCS] Code 1 Code 2 Causes Illegal coding system requested. Illegal recording width requested. ECM requested although not allowed. Polled while not ready. No document to send when polled. Nation code or manufacturer code not coincident.
  • Page 118 (6) ID checking Code 1 Code 2 Causes Password plus "lower 4 digits of telephone number" not coincident. Password not coincident. Polling ID not coincident. (7) DCN reception Code 1 Code 2 Causes DCN received. (8) TCF transmission/reception Code 1 Code 2 Causes Fallback impossible.
  • Page 119 (9) Signal isolation Code 1 Code 2 Causes Unable to detect video signals and commands within 6 seconds after CFR is transmitted. Received PPS containing invalid page count or block count. (10) Video signal reception Code 1 Code 2 Causes Error correction sequence not terminated even at the final transmission speed for fallback.
  • Page 120 (11) General communications-related Code 1 Code 2 Causes Unable to receive the next-page data. Unable to receive polling even during turn-around transmission due to call reservation. PC interface error. Communication canceled by pressing the STOP key before establishment of FAX communication*. Communication canceled by pressing the STOP key after establishment of FAX communication*.
  • Page 121: Troubleshooting

    TROUBLESHOOTING 4.2.1 Introduction This section gives the service personnel some of the troubleshooting procedures to be followed if an error or malfunction occurs with the machine. It is impossible to anticipate all of the possible problems which may occur in future and determine the troubleshooting procedures, so this section covers some sample problems.
  • Page 122 Recording paper Check that: (1) A recommended type of recording paper is used. (2) The recording paper is not dampened. Ink cartridges (1) Check that all of four ink cartridges are loaded. Head/carriage unit (1) Repeat the purge operation (Function code 76) several times. (Refer to Chapter 9, Section 9.4.24.) (2) Clean the print surface of the head/carriage unit.
  • Page 123 4.2.4 Troubleshooting Based on Problem Type [ 1 ] Control panel and LCD problems Problem Check: (1) LCD shows nothing. • LCD and its flat cable • Panel-main harness • Control panel PCB • Power supply PCB • Main PCB (2) Control panel inoperative.
  • Page 124 [ 4 ] Paper/document feeding problems Problem Check: (1) The "Enter Fax No." message • Sensors by using Function code 32 in the maintenance mode does not appear although (Refer to Chapter 9, Section 9.4.9.) documents are set. • Document front sensor actuator •...
  • Page 125 [ 5 ] Print-image problems If there is any problem with any image printed, first make a copy using the machine. If the copied image is normal, the cause of the problem may be the sending station (e.g., PC and digital camera) or the memory card inserted;...
  • Page 126 Problem Action to be taken (1) Completely blank At the scanner Check that the document is placed facing in the correct direction. In ADF scanning, is the document placed face up in the document tray? In flat-bed scanning, is the document placed face down on the scanner glass? Check the following components: - Scanner cover (CIS flat cable)
  • Page 127 Problem Action to be taken (4) Light At the scanner Check the following components: - Scanner cover (CIS unit) - Main PCB At the printer Check the following components: - Ink cartridges - Head/carriage unit and carriage PCB ASSY - Main PCB - Power supply PCB - Head property data (Refer to Chapter 9, Section...
  • Page 128 Problem Action to be taken (7) Ink splash Printer • Perform the purge operation (Function code 76) several times to remove dust or air bubbles from its nozzles. (Refer to Chapter 9, Section 9.4.24.) • Check the ink cartridges. Any of them has run out of ink or the ink viscosity has been increased, so replace it.
  • Page 129 Problem Action to be taken (10)White horizontal streaks • Perform the purge operation (Function code 76) several times to remove dust or air bubbles from its nozzles. (Refer to Chapter 9, Section 9.4.24.) • Replace the head/carriage unit. • Check the paper feed-related rollers. •...
  • Page 130 Problem Action to be taken (14)Characters having shadows • Adjust the paper feeding correction values of the paper feed roller and (ghost) paper ejection roller with Function code 58 in the maintenance mode. (Refer to Chapter 7, Section 7.2, [ 5 VWXYZ •...
  • Page 131 [ 7 ] Printing from memory cards--Compact Flash, Memory Stick, SD Memory Card, xD-Picture Card and USB flash memory drive Problem Action to be taken (1) No image data can be read. • Insertion direction of memory cards - Insert a Compact Flash card, SD Memory Card, or xD-Picture Card with the label side facing up.
  • Page 132 4.2.5 Problems Encountered Frequently in the Past This section lists the four problems most frequently encountered during on-site service in the past. - Paper jams - Error message "MACHINE ERROR 4F" - Ink-related problems - Auto document feeder (ADF) failure [ 1 ] Paper jams A paper jam may occur not only due to machine malfunction but also to the user's actions.
  • Page 133 [ 2 ] "MACHINE ERROR 4F" error message The error message "MACHINE ERROR 4F" appears if the head drive voltage drops from the high to low level in an abnormally short period. The source of the problem is mainly the head/ carriage unit.
  • Page 134 [ 4 ] Auto document feeder (ADF) malfunction An ADF failure may occur not only due to machine malfunction but also to the user's actions. Problems due to the user's actions Check Possible causes Problems that may result Document guides The document guides are not positioned Documents will skew.
  • Page 135 4.2.6 Possible Component Defects and Resulting Problems This section lists possible component defects and what happens due to them. It also describes what happens if the necessary adjustments or data settings into the memories is not made. [ 1 ] ADF mechanism Defective component Result Error codes...
  • Page 136 [ 2 ] Scanner mechanism Defective component Result Error codes CIS unit - Any of the following images may appear on the printout: BD, AF - When the power is turned on, abnormal noises will be heard from the machine. - Any of the following errors occurs: - Dark level offset data level error for scanning - Gain control data level error for scanning...
  • Page 137 [ 3 ] Head/carriage unit drive and purge mechanisms Defective component Result Error codes Head/carriage unit - Any of the following images may appear on the printout: --- Carriage motor - The head/carriage unit will not be able to travel 30, 31, 32, 33 normally.
  • Page 138 Defective component Result Error codes Maintenance unit - Any of the following images may appear on the printout: --- Head caps or wiper Tube pump - The tube pump will not draw out ink from the head nozzles. Purge cam switch - The purge cam switch will not detect the purge cam ON/ 50, 51, 52 OFF timing.
  • Page 139 [ 5 ] Sheet feeder (SF) mechanism Defective component Result Error codes Bank ASSY - Two or more sheets of paper will be fed at once. 82, 83, 88 (shown on page 4-42) - No paper will be fed. [ 6 ] Paper feeding mechanism Defective component Result Error codes...
  • Page 140 [ 8 ] Control panel Defective component Result Error codes Rubber keypad - Keys will not work. Control panel PCB - The monochrome LCD will show nothing. - Keys will not work. - The LEDs will not light. [ 9 ] PCBs Defective component Result Error codes...
  • Page 141 [ 10 ] Adjustments/data in the memories Adjustment/data setting error in the Error Result Refer to: following codes components: EEPROM customizing - The machine will not work as specified - Chapter 9, Section code for that model or that shipping 9.4.22 destination.
  • Page 142 CHAPTER 5 HANDLING DATA HELD IN THE MACHINE PRIOR TO REPAIR Confidential...
  • Page 143 CHAPTER 5 HANDLING DATA HELD IN THE MACHINE PRIOR TO REPAIR This chapter describes how to handle data held in the machine to be repaired. At the user site, if the machine cannot print FAX data received and left in the machine due to the printing mechanism defective, the service personnel should instruct the end user to follow the transfer procedure given in this chapter to transfer the FAX data to another machine before sending the machine for repair.
  • Page 144 AT THE USER SITE 5.1.1 Transferring Received FAX Data When the machine at the user site requires to be repaired, unplugging the power cord from the electrical outlet for sending the machine for repair will lose received FAX data if left in the machine.
  • Page 145 (7) With the "2.ACTIVITY," "3.DOCUMENTS," "4.COM.LIST (NEW)," or "5.COM.LIST (ERR3)" being displayed in step (6), press the OK key. The "ENTER NO. &SET" appears. (8) Enter the telephone number of the receiver machine and press the OK key again. Note: Be sure to type the telephone number with the numerical keys. No speed dialing is allowed in this procedure.
  • Page 146 Cover page sample Title Job number Total number of pages to be transferred Station ID registered in the sender equipment FAX number of the sender equipment Telephone number of the sender equipment Transfer start date Model code Boot ROM info Program manager ROM info Main ROM info Serial number...
  • Page 147 - Other data (Received fax data, ICM/OGM data, etc.) Operating Procedure (1) On the PC, create a "Brother" folder in an external memory to be used for saving backup data. (2) On the machine, press the Menu and Black Start (Mono Start) keys in this order. Next press the key four times to make the machine enter the maintenance mode.
  • Page 148 The external memory is being used by another operation. Insert Card No external memory is inserted. No file - No "BROTHER" folder in the external memory - Invalid file name Card Error Failed to open the file. Machine ID Error Mismatch of serial numbers between the machine and the backup data (which is detected only in data restoration).
  • Page 149 CHAPTER 6 DISASSEMBLY/REASSEMBLY AND LUBRICATION Confidential...
  • Page 150: Table Of Contents

    CHAPTER 6 DISASSEMBLY/REASSEMBLY AND LUBRICATION This chapter details procedures for disassembling and reassembling the machine together with related notes. The disassembly order flow provided enables you to see at a glance the quickest way to get to component(s) involved. At the start of a disassembly job, you check the disassembly order flow that guides you through a shortcut to the target components.
  • Page 151 DISASSEMBLY/REASSEMBLY Safety Precautions To prevent the creation of secondary problems by mishandling, observe the following precautions during maintenance work. (1) Before replacing parts or units, unplug the power cord and telephone line. In particular, when having access to the power supply inside the machine, make sure that the power cord is unplugged from the electrical outlet;...
  • Page 152: Tightening Torque

    Tightening Torque Tightening torque Location of screw Screw type Q'ty Nm (kgfcm) Grounding wire Taptite, cup S M3x6 0.40±0.1 (4±1) (for ADF drive unit and CIS motor) ADF & document cover ASSY Taptite, bind B M4x12 0.80±0.1 (8±1) Hinge arm L Taptite, bind B M4x12 0.80±0.1 (8±1) Upper ADF chute...
  • Page 153 Preparation Prior to proceeding with the disassembly procedure, (1) Be sure to back up the machine information and user data into an external memory. If the main PCB is replaced, restore the backup data to the new main PCB after completion of reassembling.
  • Page 154 How to Access the Target Component • On the next page is a disassembly flowchart which helps you access the target components. To remove the maintenance unit, first find it on the flowchart and note its section number (Section 6.1.14 in this case).
  • Page 155: Disassembly Flowchart

    Disassembly Flowchart Disassembly/reassembly 6.1.3 6.1.4 6.1.15 6.1.2 standard time (seconds) Scanner cover Disassembly of ADF & document (Scanner unit) ADF & document Paper tray ASSY cover ASSY (including ADF) cover ASSY 80/80 - / - 35/40 35/55 (Note 1) 6.1.2 Scanner cover support/damper 30/30...
  • Page 156: Jam Clear Cover

    6.1.1 Jam Clear Cover (1) Open the jam clear cover. (2) Press the left end of the jam clear cover inwards with the tip of a flat screwdriver to release the left boss from the lower cover. ADF & document cover ASSY Lower cover Boss Jam clear cover...
  • Page 157: Scanner Cover (Scanner Unit)

    6.1.2 Scanner Cover (Scanner Unit) The scanner cover should be removed together with the ADF & document cover ASSY whose removal procedure is given in Section 6.1.3. The disassembly of the ADF & document cover ASSY is detailed in Section 6.1.4.
  • Page 158 (3) Disconnect the CIS flat cable from the main PCB, pull it to the rear through the two flat cores, and then release it from the cable guides. Unlatch the flat cores and take them out of the upper cover. NOTE: After disconnecting the flat cable(s), check that each cable is not damaged at its end or short-circuited.
  • Page 159 (6) Release the harnesses and grounding wire from the cable guides provided at the left end of the upper cover. Scanner cover (Scanner unit) Upper cover Document sensor Lower cover PCB harness ADF motor harness CIS motor harness Grounding wire (6_06_BHL9_A4) Grounding wire Assembling Note: Route the document sensor PCB harnesses, ADF motor harness, CIS...
  • Page 160 (7) While supporting the scanner cover by hand, pull the lock arm provided on the rear of the scanner cover damper and release the damper from the scanner cover. ADF & document cover ASSY Scanner cover damper Upper cover Scanner cover (Scanner unit) Lower cover Scanner cover...
  • Page 161 (9) Turn the scanner cover support upright and pull it out of the edge cover L together with the scanner cover damper. (10) Remove the scanner cover damper from the scanner cover support. Scanner cover damper Scanner cover support Upper cover Edge cover L (6_12_BHL9_A4) 6-11...
  • Page 162 6.1.3 ADF & Document Cover ASSY (1) Place the scanner cover upside down. (2) Insert the tip of a flat screwdriver into the slit provided in the harness support and twist it to release the two latches and then take the harness support out of the scanner cover. CIS motor harness Bundle of harnesses (Document sensor PCB harness,...
  • Page 163 (3) Turn the scanner cover right side up. (4) Remove the screw "a" from the rear of the scanner cover. (5) Fully open the ADF & document cover ASSY. Note: Lifting up the ASSY without fully opening it in step (6) opens the hinge arm L suddenly and unexpectedly with great force.
  • Page 164: Disassembly Of Adf & Document Cover Assy

    Brother emblem, document support, and document stopper (1) Remove the brother emblem from the upper ADF chute. Note: Remove the brother emblem only when it should be replaced. Once removed, it will become unusable and a new one will have to be put back in.
  • Page 165 ADF rear cover (5) Turn the ADF & document cover ASSY upside down with the ADF unit facing to the left. (6) As shown below, press the lock on the upper ADF chute to the left with the tip of a flat screwdriver to release the right rear corner of the ADF rear cover ( ).
  • Page 166 Document pull-in/separation roller ASSY, separation rubber and plate (7) At the rear end of the shaft of the document pull-in/separation roller ASSY, release the lock arm of the bushing from the hole provided in the ADF drive unit and turn it up. Pull the document pull-in/separation roller ASSY up and out of the upper ADF chute.
  • Page 167 Upper ADF chute (9) Remove the four screws from the upper ADF chute. (10) Release the latch "a" on the left rear of the document cover ( ), insert the tip of a flat screwdriver from the two square holes provided on the bottom of the document cover to release the latches "b"...
  • Page 168 Lower ADF chute (11) Cut off the cable tie that binds a bundle of harnesses (ADF motor harness and its grounding wire, and document sensor PCB harness) to the document cover. (12) Remove the two screws from the lower ADF chute, and take the lower ADF chute off the document cover.
  • Page 169 Document feed roller (13) At the front end of the document feed roller shaft, squeeze the lock bushing and slide the shaft to the rear. Then slide the rear bushing to the rear. (14) At the rear end of the document feed roller shaft, slightly lift up the shaft and slide it to the rear until its front end comes off the lower ADF chute.
  • Page 170 ADF drive unit and ADF motor (18) Remove the two screws from the ADF drive unit and take it off the lower ADF chute. Grounding wire ADF motor Taptite, cup B M3x10 (Rear) Lower ADF chute ADF drive unit (6_19) (19) Disconnect the ADF motor harness from the motor.
  • Page 171 Assembling Note: When mounting the lower document chute on the document cover, turn the planet gear clockwise (viewed from the rear) to put it in the upper position beforehand. (See the illustration below.) Viewed from the rear ADF motor pulley Planet gear Sun gear Separation roller gear...
  • Page 172 Document front and rear sensor actuators and document sensor PCB (21) At each of the document front and rear sensor actuators, lightly press the corresponding lock arm, slide the actuator towards the lock arm, and remove it together with the corresponding actuator spring.
  • Page 173 Assembling Note: Route the ADF motor harness and its grounding wire, and document sensor PCB harness through the cable guides on the lower ADF chute as shown below. Document front Lower ADF chute Ferrite core sensor actuator Document sens ADF motor harness Cable Document rear...
  • Page 174 Document pressure bar (23) Turn the lower ADF chute upside down. (24) Pull either one of the lock arms on the underside of the lower ADF chute inwards and release the document pressure bar. The pressure bar spring also comes off. Document pressure bar White reference film Spring...
  • Page 175: Control Panel Assy

    6.1.5 Control Panel ASSY (1) Remove three screws from the control panel ASSY. (2) Pull up the rear end of the control panel ASSY and turn it up slightly. NOTE: Do not pull the control panel ASSY away from the machine since it is connected to the machine with the panel-main harness.
  • Page 176: Disassembly Of Control Panel Assy

    6.1.6 Disassembly of Control Panel ASSY (1) Place the control panel ASSY upside down. (2) Pull the five "x" latches and remove the control panel PCB. NOTE: Do not pull the control panel PCB away from the control panel ASSY since it is connected to the monochrome LCD mounted on the control panel base with a short panel- LCD flat cable.
  • Page 177 (6) Lightly pull the two latches as shown below and remove the LCD back cover. (7) Remove the diffusion film. (8) Lightly press the two lock arms as shown below and remove the monochrome LCD. LCD back cover Cutout Diffusion film Hole Monochrome LCD Control panel base...
  • Page 178 (9) Release the eight "y" latches and remove the panel plate from the control panel base. The LCD film also comes off. Panel plate Latches "y" Latches "y" (Front) LCD film Control panel base (6_16_BHL9_A4) 6-28 Confidential...
  • Page 179: Edge Covers, Side Covers, Speaker, Upper Cover, Encoder Guard Film

    6.1.7 Edge Covers, Side Covers, Speaker, Upper Cover, Encoder Guard Film, and Rear Under Cover NOTE: Make sure that the jam clear cover has been removed. (1) At the left end of the machine, remove the two screws from the edge cover L. Then release the latch that holds the rear end of the edge cover L and lift the cover up.
  • Page 180 (4) Disconnect the speaker harness from the main PCB and release it from the cable guides provided on the upper cover. (5) Remove the speaker spring (wire spring) and the speaker from the pocket provided on the upper cover. Speaker spring Speaker harness Connector for panel-main harness...
  • Page 181 (6) Open the ink cartridge cover. (7) Remove the five screws from the upper cover. (8) Lift the upper cover up and off the lower cover. NOTE: When lifting up the upper cover, do not put your hands in the opening above the platen (shown below).
  • Page 182 (9) Place the upper cover upside down. (10) Release the rear end and the loop of the encoder guard spring from the spring guide and boss on the upper cover, respectively. (11) Unhook the encoder guard spring from the encoder guard film. (12) Slide the film inwards, turn it to the front by 90°, and release the opposite end (no spring) of the film from the boss on the upper cover.
  • Page 183: Ink Cartridge Cover, Media Module Cover, And Front Cover

    6.1.8 Ink Cartridge Cover, Media Module Cover, and Front Cover (1) Lightly lift up the front end of the lower cover and remove the ink cartridge cover by releasing its arm from the lower cover. (2) Lightly pull up the latch on the inside of the front cover to release it from the lower cover. Then lightly lift up the front end of the lower cover and remove the front cover.
  • Page 184: Main Pcb

    6.1.9 Main PCB Caution: Before replacing the main PCB, make sure that the machine information has been backed up in an external memory. Failure to back up the machine information requires the ink absorber box and flushing box to be replaced after replacement of the main PCB. For detailed backup and restoration procedures, refer to Chapter 9, Section 9.4.10 "Backup of Machine Information (Function code 46)."...
  • Page 185 (2) Remove the three screws (two "a" and one "b" screws) from the main PCB shield and lift it "b" "a" Main PCB shield "a" Cap lift cam switch harness Main-MJ (EXT) harness SDAA enclosure ASF encoder harness Main-MJ (LINE) harness ASF motor harness Ink cartridge detection sensor harness...
  • Page 186 (3) Disconnect the main-MJ (EXT) harness from the main PCB and release it from the cable guides provided on the SDAA enclosure. (4) Press the right and left ends of the SDAA enclosure inwards and remove it from the main PCB.
  • Page 187: Mj/Ps Shield Unit (Mj Pcb And Power Supply Pcb)

    6.1.10 MJ/PS Shield Unit (MJ PCB and Power Supply PCB) (1) If the main PCB shield frame has not been removed, disconnect the power supply harness, main-MJ (LINE) harness and main-MJ (EXT) harness from the main PCB, then remove screw "d" (shown on the previous page) from the main PCB shield frame. (2) Remove the two screws ("h"...
  • Page 188 Assembling Notes: • When mounting the MJ/PS shield unit onto the lower cover, route the power supply harness through the U-shaped cutout (shown on the previous page) provided in the lower MJ/PS shield. • After mounting the MJ/PS shield unit, route the power supply harness through the channel and route the main-MJ (EXT) harness and main-MJ (LINE) harness on the left side of the lower cover as shown below.
  • Page 189 The subsequent procedure for the 100 V series is given on pages 6-39 to 6-41, and that for the 200 V, on pages 6-42 to6-44. For 100 V series (4) Unlatch the power cord bushing and pull it up from the AC cord holder. Then release the power cord from the cable guides provided on the AC cord holder (shown on page 6-41).
  • Page 190 Assembling Notes: • Before mounting the MJ shield, route the main-MJ (LINE) and (EXT) harnesses through the cable guide provided on the MJ PCB insulator. (See the previous page.) • Route the power cord through the PS PCB insulator (see below) and the cable guides provided on the AC cord holder (see the next page).
  • Page 191 Lock of the lower MJ/PS shield Power supply shield Main-MJ (EXT) harness (black) Main-MJ (LINE) harness (yellow) Power supply harness Hole provided in the lower MJ/PS shield Hole provided in the Shield supports on the lower MJ/PS shield power supply shield (6_50_3_100V_BHL9_A4) Top view Ferrite core...
  • Page 192 For 200 V series (4) Remove screw "j" and remove the inlet holder cover and the power inlet together with its bracket. Release the power cord from the cable guides. (See page 6-44.) (5) Remove the power supply shield from the lower MJ/PS shield. (6) Remove three screws "k"...
  • Page 193 Note for models with a power inlet having a built-in fuse If the fuse built in the power inlet has blown, the power supply PCB could also be damaged. Be sure to replace the whole power supply PCB ASSY, not just the fuse. Never use any substitute or short-circuit the fuse terminals with conductors.
  • Page 194 Lock of the lower MJ/PS shield Power supply shield Main-MJ (EXT) harness (black) Main-MJ (LINE) harness (yellow) Power supply harness Hole provided in the lower MJ/PS shield Hole provided in the Shield supports on the lower MJ/PS shield power supply shield (6_50_3_200V_BHL9_A4) Top view Ferrite core...
  • Page 195: Head/Carriage Unit And Ink Refill Assy

    6.1.11 Head/Carriage Unit and Ink Refill ASSY During disassembly jobs, except when removing the ink refill ASSY or engine unit (including the maintenance unit), leave the head/carriage unit in the machine. Before removing the head/carriage unit, ink refill ASSY or engine unit, you need to remove all four ink cartridges and set the protective part instead (see page 6-3).
  • Page 196 Tube support plate and tube support wire (3) Release the four ink supply tubes from the tube support wire. (4) Pull up the latch and slide the tube support plate to the left, and then take the plate out of the lower cover together with the tube support wire.
  • Page 197 Assembling Note: After making sure that the ink supply tubes are routed between the tube/cable guide and the lower cover, pass the ink supply tubes through the bent section of the tube support wire as shown below. Tube guide Tube guide Tube guide Bent section of tube support wire...
  • Page 198 Head cover (6) Move the head/carriage unit to position "P" (shown below) by hand. Assembling Note: When accessing the head/carriage unit placed on the engine unit, put the head/carriage unit in position "P" (on the right edge of the engine chassis). Note: If the head/carriage unit does not move, rotate the ASF/maintenance drive gear counterclockwise (viewed from the left) by hand to unlock the head/carriage unit and move it to position "P."...
  • Page 199 Carriage PCB ASSY (carriage PCB with head flat cables) (8) Unlock the connector on the carriage PCB and disconnect the carriage-head flat cable. Note: After disconnecting the flat cable, check that it is not damaged at its end or short- circuited.
  • Page 200 Routing the Head Flat Cables When Mounting the Carriage PCB ASSY 1) Mount the carriage PCB ASSY on the head/carriage unit (see the previous page). 2) On the head/carriage unit, route the head flat cables through the cable guide and fit the hole in the film over the boss as shown below.
  • Page 201 Head joint and ink refill ASSY (12) Pull out the joint leaf spring to the right to release the head joint. (13) Pull the head joint up and off the head/carriage unit. Remove the head joint rubber (that is a part of the head/carriage unit but may come off with the head joint) and put it on a clean vinyl sheet while taking care not to contaminate it.
  • Page 202 (14) Take out the ink supply tubes routed on the lower cover. (15) If the main PCB has not been removed, disconnect the ink cartridge detection sensor harness and the ink empty sensor harness from the main PCB. (16) Lift the ink refill ASSY up and out of the lower cover. Note: On the back of the ink refill ASSY is an ink foam that may be stained with ink.
  • Page 203 Head/carriage unit and CR timing belt Note: During the removal or installation of the head/carriage unit, take care not to contaminate the PF encoder disk with ink or grease. (17) While pressing the idle pulley holder to the right, remove the CR timing belt from the carriage motor pulley and idle pulley.
  • Page 204 • When mounting a new head/carriage unit, apply the specified lubricant to the specified points, referring to Section 6.2. Also, after mounting a new head/carriage unit, apply the specified lubricant to the specified points on the sliding surfaces of the CR guide rail and CR support chassis, referring to Section 6.2.
  • Page 205 (21) A head/carriage unit is assigned a property code that represents the properties unique to that head/carriage unit. The property code is printed on head property labels--bar code label and QR code label, each of which is attached to the lower cover and carriage-head flat cable, respectively.
  • Page 206 Note: When storing the head/carriage unit for a long period, be sure to put a head joint rubber and an air buffer cap on the head/carriage unit and store the unit in the head casing, as shown below. Leaving the head/carriage unit out of the casing will cause the head nozzles and ink supply ports to dry up, resulting in a damaged head.
  • Page 207: Ink Absorber Box, Ink Absorber Felt, And Pf Encoder Disk

    6.1.12 Ink Absorber Box, Ink Absorber Felt, and PF Encoder Disk Note: Do not remove the ink absorber box unless it needs to be replaced. Note: If the main PCB is replaced without backing up the machine information, the ink absorber box (and flushing box) should also be replaced.
  • Page 208 (5) Peel off the PF encoder disk from the PF roller gear L only when it should be replaced. Note: Once removed, the PF encoder disk will become unusable and a new disk will have to be put back in. Note: Remove any adhesive remaining left on the PF roller gear L.
  • Page 209: Engine Unit And Flushing Box

    6.1.13 Engine Unit and Flushing Box During disassembly jobs, except when removing the ink refill ASSY or engine unit (including the maintenance unit), leave the head/carriage unit in the machine. Before removing the head/carriage unit, ink refill ASSY or engine unit, you need to replace all four ink cartridges with the protective part (see page 6-3).
  • Page 210 (5) Take the paper feed motor harness and PF encoder/registration sensor harness out of the harness guides provided on the lower cover. Assembling Note: Route the harnesses as shown on the next page. (6) Lift the engine unit up and out of the lower cover in the direction of the arrow shown below, holding the inner chute located beneath the CR guide rail.
  • Page 211 CR guide rail Registration sensor PCB PF encoder disk PF encoder sensor wires (4-wire) PF encoder/ Lower cover registration (Rear) sensor harness (7-wire) Paper feed motor harness Registration sensor wires (3-wire) Carriage motor harness ASF motor harness Paper feed motor harness (Front) ASF encoder harness PF encoder/registration...
  • Page 212 6.1.14 Components on the Engine Unit (Earth spring, Maintenance unit, ASF motor*, Carriage motor, Star wheel holder, Paper ejection roller, Platen, Inner chute ASSY, Registration sensor actuator, Registration sensor PCB, PF encoder PCB, Paper pull-in rollers, and ASF gear shaft outer) ASF motor: Auto Sheet Feeder motor Earth spring (1) Release the upper and lower ends of the earth spring from the CR guide rail and the ASF...
  • Page 213 Maintenance unit (2) Release the right end of the switching lever guide from the maintenance unit and remove it. Assembling Notes: • When mounting the switching lever guide on the maintenance unit, apply the specified lubricant to the specified point, referring to Section 6.2.
  • Page 214 ASF motor (5) Unlatch the shaft holder and remove it from the maintenance unit. (6) Remove the idle gear 16 and the ASF/maintenance drive gear. (7) Remove the ASF motor from the maintenance unit by removing the two screws. Assembling Note: When mounting the ASF motor on the maintenance unit, first fit the small hole of the ASF motor on the small boss inside the ASF motor holder, then secure the motor with the two screws.
  • Page 215 Carriage motor (9) Remove the carriage motor from the engine unit by removing the two screws. Screw, bind M3x6 CR guide rail CR support chassis (Front) Carriage motor (6_78) 6-65 Confidential...
  • Page 216 Star wheel holder (10) Remove two CR frame springs from the CR support chassis. (11) Lift up the CR support chassis. (12) While lightly pressing down the two bosses that fit in the oval holes provided in the CR support chassis, slide the star wheel holder to the front to release the small tabs from the square holes of the CR support chassis and remove it.
  • Page 217 Paper ejection roller and platen (13) Release the PF timing belt from the paper ejection roller gear. (14) Pull the lock arm of the bushing at each end of the paper ejection roller outwards and turn it upright. (15) Lift the paper ejection roller and remove the platen from the engine unit. Assembling Note: When mounting the paper ejection roller, first insert the tab of the gear holder on its left side into the slit in the platen, set the roller’s bushings into the engine chassis, and then fit the bosses on the lock arms of the bushings into the holes provided in...
  • Page 218 Inner chute ASSY, registration sensor actuator, registration sensor PCB, and PF encoder (16) Release the three latches of the inner chute ASSY from the engine unit. First pull and release the rightmost latch (viewed from the rear) and then the remaining two ones. Note: Do not pull the inner chute ASSY away from the engine unit since it is connected to the engine unit with the PF encoder/registration sensor harness.
  • Page 219 (18) Turn the registration sensor actuator in the direction of the arrow shown below and take it off the inner chute ASSY. The sensor actuator spring comes off. (19) Take the registration sensor PCB out of the support arms. Note: The registration sensor PCB and the PF encoder PCB are assembled with their harnesses.
  • Page 220 (20) At the left end of the engine unit, remove the screw that secures the PF encoder PCB and its support to the engine unit, taking care not to touch the PF encoder disk (if it has not been removed in Section 6.1.12).
  • Page 221 Paper pull-in rollers R and L, and ASF gear shaft outer (22) Pull the pawl outwards and remove the paper pull-in roller R. Then pull out the paper pull- in roller L while turning it. The paper pull-in gear also comes off. Assembling Note: Before mounting the paper pull-in roller L, apply the specified lubricant to the specified points, referring to...
  • Page 222: Paper Tray Assy

    6.1.15 Paper Tray ASSY (1) Fully open the output paper tray cover and remove it from the paper tray by releasing the right hinge first and then the left one. Output paper tray cover Hinge Hinge (Front) Paper tray (Tray_mini9_2) 6-72 Confidential...
  • Page 223 (2) While pressing the universal guide release button (shown below), slide the paper tray extension to the front until it clicks. (The stoppers of the paper tray extension come into contact with those of the paper tray.) (3) Pull both sides of the paper tray outwards and press down the paper tray extension so that the extension’s stoppers disengage with those of the paper tray, then slide the extension out of the paper tray while pressing the universal guide release button.
  • Page 224 (4) Pull the four lock arms on the rear of the paper tray outwards and release the four latches of the bank ASSY. Then pull the bank ASSY up and out of the paper tray. Assembling Note: When mounting the bank ASSY, first insert the four pawls into the openings in the paper tray and then press the inside of the bank ASSY so that the latches snap into place.
  • Page 225: Routing Of The Harnesses, Flat Cables, And Ink Supply Tubes

    6.1.16 Routing of the Harnesses, Flat Cables, and Ink Supply Tubes Routing A: Document sensor PCB harness, CIS motor harness, ADF motor harness, and grounding wires on the upper cover Route the document sensor PCB harness Cable guides on this right side. Cable guides Route the bundle of ADF motor harness and its grounding wire,...
  • Page 226 Routing B: Document sensor PCB harness, ADF motor harness, and grounding wire On the lower ADF chute Document front Lower ADF chute Ferrite core sensor actuator Document sensor ADF motor harness Cable Document rear guides sensor actuator Ferrite core Document sensor Grounding PCB harness wire...
  • Page 227 Routing C: Speaker harness on the upper cover Speaker spring Upper cover Speaker Main PCB Cable guides Speaker harness Cable guide (6_23_BHL9_A4) (Front) Routing D: Carriage motor harness, ASF motor harness, paper feed motor harness, PF encoder/registration sensor harness, power supply harness, main-MJ (EXT) harness, and main-MJ (LINE) harness on the lower cover On the SDAA enclosure Main-MJ (LINE)
  • Page 228 On the lower cover SDAA enclosure Main-MJ (EXT) harness (black) Main-MJ (LINE) harness (yellow) Carriage motor harness ASF motor harness Paper feed motor harness PF encoder/registration sensor harness Main PCB Power supply harness Channel (6_28_BHL9_A4) 6-78 Confidential...
  • Page 229 Routing E: Power supply harness, power cord, main-MJ (LINE) harness, and main-MJ (EXT) harness in the MJ/PS shield unit PS PCB insulator 100 V series Power supply PCB Main-MJ (EXT) harness (black) Main-MJ (LINE) harness (yellow) Lower MJ/PS shield Power supply harness Power supply PCB Lower MJ/PS shield PS PCB insulator...
  • Page 230 Lock of the lower MJ/PS shield Power supply shield Main-MJ (EXT) harness (black) Main-MJ (LINE) harness (yellow) Power supply harness Hole provided in the lower MJ/PS shield Hole provided in the Shield supports on the lower MJ/PS shield power supply shield (6_50_3_100V_200V_BHL9_A4) 6-80 Confidential...
  • Page 231 For 100 V series Top view Ferrite core Main-MJ (EXT) harness (black) Cable guides Power supply shield Main-MJ (LINE) harness (yellow) Power cord PS PCB insulator Power supply PCB Route the power cord Power supply under this tab. harness Power supply harness For 200 V series Top view Ferrite core...
  • Page 232 Routing F: Ink supply tubes Tube guide Tube guide Tube guide Bent section of tube support wire Black (Front) Sponge Lower cover Yellow Cyan Magenta (6_69) Tube/cable guide Routing G: Head flat cables Head flat Cable guide cables Tube/cable guide V-shaped cable guide Tube support wire Tube support plate...
  • Page 233 Routing H: Purge cam switch harness, cap lift cam switch harness, carriage motor harness, and ASF motor/encoder harness on the lower cover Purge cam switch harness Carriage motor harness Cap lift cam switch harness Ferrite core Ferrite core ASF encoder ASF motor harness harness (6_72_2)
  • Page 234 Routing I: PF encoder/registration sensor harness On the inner chute ASSY Support arms Cable guide Inner chute ASSY PF encoder/registration sensor harness Cable guide (6_61_3) On the lower cover Registration sensor PCB CR guide rail PF encoder disk Registration sensor wires PF encoder sensor wires (4-wire)
  • Page 235 Routing J: Harnesses, flat cables and ink tubes on the lower cover Top view Ink supply tubes Head flat cables (Lower cover) PF encoder/ registration sensor harness Paper feed motor harness Carriage motor harness Power supply harness ASF encoder Head flat ASF motor harness harness cable 1...
  • Page 236 LUBRICATION Apply the specified lubricants to the lubrication points as shown below . Lubricant type Lubricant amount Lubrication points (Manufacturer) per point Permalub BAN-5 Head/carriage unit 1.5 mm diameter ball (Nippon Koyu) Motor plate and CR guide rail 1 mm diameter ball (bottom edges) Switching lever guide 3 mm diameter ball...
  • Page 237 Motor plate and CR guide rail (bottom edges) Apply a 1 mm diameter ball of grease (Permalub BAN-5) to the lubrication points below. Viewed from the bottom CR support chassis Motor plate 34+1 19+1 (Right) Apply grease here. 42+1 (mm) CR guide rail (6_86) Switching lever guide...
  • Page 238 CR guide rail and CR support chassis (upper face) Apply a 2 mm diameter ball of grease (FLOIL BG1319) to each of the 16 lubrication points below. Lubrication procedure (1) Move the head/carriage unit to the left end of its travel and hit it against the stoppers provided at the left end of the CR guide rail and support chassis.
  • Page 239 CR support chassis (front and rear sides of upright rear edge) Apply a 2 mm diameter ball of grease (FLOIL BG1319) to each of the 22 lubrication points (front and back surfaces of the rear vertical edge of CR support chassis) as shown below. Head/carriage unit CR support chassis (Front)
  • Page 240 CHAPTER 7 ADJUSTMENTS AND UPDATING OF SETTINGS, REQUIRED AFTER PARTS REPLACEMENT Confidential...
  • Page 241: Required After Parts Replacement

    CHAPTER 7 ADJUSTMENTS AND UPDATING OF SETTINGS, REQUIRED AFTER PARTS REPLACEMENT This chapter details adjustments and updating of settings, which are required if the head/carriage unit, main PCB and some other parts have been replaced. CONTENTS PREPARATION ...................... 7-1 7.1.1 Requirements ....................
  • Page 242 [ 13 ] Print out an ADF copy chart and make a copy of that chart in ADF scanning................7-31 [ 14 ] Check LCD operation (Function code 12) ......... 7-31 [ 15 ] Switch back to standby ..............7-31 IF YOU REPLACE THE ADF UNIT OR ADF-RELATED PARTS ......
  • Page 243 Before proceeding to perform any adjustments or update any settings, you need the executables, data files, spare parts and supplies (provided by Brother Industries) and must set up your PC. Note: Before starting any operation involving printing of check patterns, be sure to set A4-size recording paper.
  • Page 244 You will have to replace the main PCB and load programs to a new PCB. Preparation You need the Brother Maintenance USB Printer driver and filedg32.exe (provided by Brother Industries). Save them in an arbitrary folder in your PC.
  • Page 245 (5) Connect the machine to your PC using the USB cable. The following window appears. (6) The following screen appears, indicating the detection of new hardware device by the system. Select "No, not this time." And click Next. (7) Select "Install the software automatically (Recommended)" and click Next. Confidential...
  • Page 246 (8) Alert warning message of WHQL appears. Click Continue Anyway to proceed. Confidential...
  • Page 247 Click Finish to return. NOTE: In order to check whether the printer driver is successfully installed, click Start | Settings | Printers to call up the Printers window. Then, check that the Brother Maintenance USB Printer icon is shown.
  • Page 248 IF YOU REPLACE THE HEAD/CARRIAGE UNIT OR ENGINE UNIT [ 1 ] Update the head property information stored in the EEPROM on the main PCB (1) Make sure that the machine's power cord is unplugged from an electrical outlet. If the machine is connected to a PC, unplug the USB cable. (2) Switch on the PC.
  • Page 249 (8) In Port on the BrUsbSn screen, select the port number assigned to the Brother Maintenance USB Printer. If the port number is unknown, follow steps 1) through 4) below. 1) Click Start | Settings | Printers. The Printers window appears as shown below.
  • Page 250 The Brother Maintenance USB Printer Properties window appears as shown below. 4) Click the Ports tab. In this example, the port number assigned to the Brother Maintenance USB Printer is USB001. (9) In the Head Info. box on the BrUsbSn screen...
  • Page 251 [ 2 ] Clean the new head/carriage unit (Function code 76) (1) Open the ink cartridge cover, set new ink cartridges into the ink refill ASSY, and close the ink cartridge cover. (2) Carry out a purge operation (with function code 76) using the steps below. (See Chapter 9, Section 9.4.24.)
  • Page 252 [ 3 ] Print out a test pattern (Function code 09) To check that the head/carriage unit normally sprays ink droplets from all head nozzles, print out a test pattern with function code 09 (see Chapter 9, Section 9.4.4) with the following steps. Before starting the operation below, be sure to set A4-size paper in the paper tray for printing check patterns.
  • Page 253 (1) Run "filedg32.exe" in the folder created. The Filedrgs window appears as shown below. (2) Drag and drop the "incline.prn" icon onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above. The machine displays the "RECEIVING DATA" on the LCD and prints out the "Incline Adjust"...
  • Page 254 Head Positioning Test Pattern Confidential 7-12...
  • Page 255 (4) Move the head/carriage unit to the center of its travel with function code 63 (see Chapter 9, Section 9.4.17) using the following key operation. Press the 6, 3, and Black Start (Mono Start) keys in this order to display "START 63?" on the LCD.
  • Page 256 The Filedrgs window appears as shown below. For the paper feed roller adjustment (2) Drag and drop the "pfadj.prn" onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above. The machine displays the "RECEIVING DATA" on the LCD and prints out "PF adjust check"...
  • Page 257 For the paper ejection roller adjustment (7) On your PC, drag and drop the "exitadj.prn" onto the Brother Maintenance USB Printer driver icon in the Filedrgs window. The machine displays the "RECEIVING DATA" on the LCD and prints out the "EXIT adjust check"...
  • Page 258 Paper Feeding Check Pattern for the Paper Feed Roller Confidential 7-16...
  • Page 259 Paper Feeding Check Pattern for the Paper Ejection Roller Confidential 7-17...
  • Page 260 [ 6 ] Align vertical print lines (Function code 65) Before starting the operation below, be sure to set A4-size paper in the paper tray for printing check patterns. (1) Press the 6, 5 and 1 keys in this order. The machine displays the "PRINTING"...
  • Page 261 Vertical Alignment Check Patterns (2/2) Confidential 7-19...
  • Page 262 The Filedrgs window appears as shown below. Left and right margin adjustment (2) Drag and drop the "media.prn" onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above. The machine displays the "RECEIVING DATA" on the LCD and prints out the "MEDIA CHECK"...
  • Page 263 Bottom margin adjustment (11) Drag and drop the "bottomadj.prn" onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown on the previous page. The machine displays the "RECEIVING DATA" on the LCD and prints out the "BOTTOM Adjust"...
  • Page 264 (14) To adjust the bottom margin, enter the measured value (in units of 0.1 mm) multiplied by In this example, the bottom margin measured in step (12) is 3.1 mm, so press the 3, 1, and OK keys. Upon completion of the entry, the machine automatically returns to the initial stage of the maintenance mode.
  • Page 265 Left and Right Margin Check Pattern Confidential 7-23...
  • Page 266 Bottom Margin Check Pattern Confidential 7-24...
  • Page 267 7.1.1. The Filedrgs window appears as shown below. (2) Drag and drop the "qualbh9.prn" onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above. The machine displays the "RECEIVING DATA" on the LCD and prints out the "Total Quality Check Pattern"...
  • Page 268 Total Check Pattern A: Leading-edge print start position B: Checking for horizontal streaks C, E, H, K, M: Margin adjustments for borderless printing D: Paper feed roller adjustment F: Adjustment of vertical print lines G: Head positioning adjustment I: Adjustment of discharging conditions of all nozzles J: Checking for vertical streaks L: Paper ejection roller adjustment Confidential...
  • Page 269 [ 9 ] Switch back to standby After completion of the adjustment, disconnect the USB cable. Then press the 9 key twice to return to the standby state. Note: Be sure to disconnect the USB cable first. Returning to standby without disconnecting the USB cable runs "Found New Hardware Wizard"...
  • Page 270: If You Replace The Main Pcb

    [ 8 ] Set an ID code and update the head property information Note: Make sure that the Brother Maintenance USB Printer driver has been installed to your PC. To do it, click Start | Settings | Printers to call up the Printers window and confirm that the...
  • Page 271 7.1.1. The following window appears. (4) On the model menu, click BH9. (5) In Port on the BrUsbSn screen, select the port number assigned to the Brother Maintenance USB Printer. If the port number is unknown, follow the instructions given in Section 7.2 [ 1 ], step...
  • Page 272 (7) In the Head Info. box, type the 16-digit property code (e.g., ALR7765501200000) which is printed on the bar code label attached to the lower cover. Click the OK button. Head property label (Bar code) (head_property_BHL9_A4) (8) Check whether the entered character strings (ID code and head property information) are correct with the following procedure.
  • Page 273 (5) Press the Stop/Exit key to return to the initial stage of the maintenance mode. (6) Press the 9 key twice to exit from the maintenance mode. [ 10 ] Update the paper feeding correction value (Function code 58) Refer to Section 7.2, [ 5 [ 11 ] Align vertical print lines (Function code 65) Refer to...
  • Page 274 7.1.1. The Filedrgs window appears as shown below. (2) Drag and drop the "chart.prn" onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above. The machine displays the "RECEIVING DATA" on the LCD and prints out the "ADF COPY CHART"...
  • Page 275 Check Items on the ADF COPY CHART Check that the copied chart has none of the following defects. A: Contrast chart 1 • Black or white vertical streaks • Patchy color • Missing dots B: Color blocks • Patchy color •...
  • Page 276 Confidential 7-34...
  • Page 277: If You Replace The Ink Absorber Box Or Flushing Box

    IF YOU REPLACE THE INK ABSORBER BOX OR FLUSHING BOX When either the ink absorber box or flushing box is replaced, you should replace both of them. [ 1 ] Reset each of the purge and flushing counters (1) On the machine, press the Menu and Black Start (Mono Start) keys in this order. Next press the key four times to make the machine enter the maintenance mode.
  • Page 278 IF YOU REPLACE THE CONTROL PANEL ASSY OR CONTROL PANEL PCB [ 1 ] Check LCD operation (Function code 12) Refer to Chapter 9, Section 9.4.6. [ 2 ] Check the operation of the control panel PCB (Function code 13) Refer to Chapter 9, Section 9.4.7.
  • Page 279 CHAPTER 8 CLEANING Confidential...
  • Page 280 CHAPTER 8 CLEANING This chapter provides cleaning procedures not covered by the User's Guide. Before starting any repair work, clean the machine as it may solve the problem concerned. For the cleaning procedures of the head/carriage unit, scanner unit, and platen, refer to the User's Guide. CONTENTS CLEANING THE EXTERNAL AND INTERNAL SURFACE OF THE MACHINE ..
  • Page 281 CLEANING THE EXTERNAL AND INTERNAL SURFACE OF THE MACHINE (1) If the external surface of the machine is stained, clean it with a soft, clean and lint-free cloth. Note: Do not use isopropyl alcohol (IPA) to remove dirt or stains from the molding parts. Doing so may cause cracks in those parts.
  • Page 282 CLEANING THE MAINTENANCE UNIT (1) Plug the power cord of the machine into an electrical outlet. (2) On the machine, press the Menu and Black Start (Mono Start) keys in this order. Next press the key four times to make the machine enter the maintenance mode. (Refer to Chapter TIP: Models equipped with a numerical keypad on the control panel can enter the maintenance mode in the same way as conventional models;...
  • Page 283 CHAPTER 9 MAINTENANCE MODE Confidential...
  • Page 284: Table Of Contents

    CHAPTER 9 MAINTENANCE MODE This chapter describes the maintenance mode which is exclusively designed for the purpose of checks, settings and adjustments of the machine using the keys on the control panel. In the maintenance mode, you can update memory (EEPROM: electrically erasable programmable read-only memory) contents for optimizing the drive conditions of the head/carriage unit or the paper feed roller and paper ejection roller in the engine unit, if those units have been replaced, or for setting the CIS scanner area, for example.
  • Page 285 9.4.19 Margin Adjustment in Borderless Printing (Function code 66) (User-accessible) ..................9-37 9.4.20 Updating of Property Data (Function code 68).......... 9-42 9.4.21 Head/Carriage Unit Traveling Speed Check (Function code 69) ....9-43 9.4.22 EEPROM Customizing (Function code 74) ..........9-44 9.4.23 Travel of Head/Carriage Unit (for removing paper particles and dust accumulated on the maintenance unit) (Function code 75) (User-accessible) ..................
  • Page 286: Entry Into The Maintenance Mode

    ENTRY INTO THE MAINTENANCE MODE (1) Press the Menu and Black Start (Mono Start) keys in this order. Next press the four times to switch the machine to the maintenance mode. The machine beeps for approx. one second and displays " "...
  • Page 287: List Of Maintenance-Mode Functions

    LIST OF MAINTENANCE-MODE FUNCTIONS Maintenance-mode Functions Function Reference Section Function Code (Page) EEPROM Parameter Initialization 9.4.1 (9-4) Printout of Scanning Compensation Data 9.4.2 (9-5) ADF Performance Test 9.4.3 (9-7) Test Pattern 9.4.4 (9-8) Firmware Switch Setting 9.4.5 (9-10) Printout of Firmware Switch Data 9.4.5 (9-13) Operational Check of LCD 9.4.6 (9-15)
  • Page 288: User-Access To The Maintenance Mode

    USER-ACCESS TO THE MAINTENANCE MODE Basically, the maintenance-mode functions listed on the previous page should be accessed by service personnel only. However, you can allow end users to access some of these under the guidance of service personnel (e.g., by telephone). The user-accessible functions (codes 10 to 12, 52, 53, 66, 75, 76, 80, 82, 87, 88, and 91) are shaded in the table given on the previous page.
  • Page 289: Detailed Description Of Maintenance-Mode Functions

    DETAILED DESCRIPTION OF MAINTENANCE-MODE FUNCTIONS 9.4.1 EEPROM Parameter Initialization (Function code 01, 91) Function The machine initializes the parameters, user switches, firmware switches and assurance mode switch settings registered in the EEPROM, to the initial values. Entering function code 01 initializes almost all of the EEPROM areas, but entering 91 does not initialize some areas, as listed below.
  • Page 290: Printout Of Scanning Compensation Data (Function Code)

    9.4.2 Printout of Scanning Compensation Data (Function code 05) Function The machine prints out the white and black level data for scanning compensation. Operating Procedure Do not start this function merely after powering on the machine but start it after carrying out a sequence of scanning operation.
  • Page 291 Scanning Compensation Data List Confidential...
  • Page 292: Adf Performance Test (Function Code)

    9.4.3 ADF Performance Test (Function code 08) Function The machine counts the documents fed by the automatic document feeder (ADF) and displays the count on the LCD for checking the ADF performance. Operating Procedure (1) Set documents. (Allowable up to the ADF capacity.) The "DOC.
  • Page 293: Test Pattern (Function Code)

    9.4.4 Test Pattern (Function code 09) Function This function prints out a test pattern (Print Quality Check sheet) to allow the service personnel to check the print quality. Before starting the operation below, be sure to set A4-size paper in the paper tray for printing check patterns.
  • Page 294 Test Pattern Confidential...
  • Page 295: Firmware Switch Setting And Printout (Function Codes 10 And)

    9.4.5 Firmware Switch Setting and Printout (Function codes 10 and 11) (User-accessible) [ A ] Firmware switch setting Function The machine incorporates the following firmware switch functions which can be activated with the procedures using the control panel keys. The firmware switches have been set at the factory in conformity to the communications standards and codes of each country.
  • Page 296 Firmware Switches (WSW01 through WSW60) Continued WSW No. Function WSW34 Function setting 12 WSW35 Function setting 13 (Not used.) WSW36 Function setting 14 WSW37 Function setting 15 WSW38 V.34 transmission settings WSW39 V.34 transmission speed WSW40 V.34 modem settings WSW41 ON-duration of the scanning light source WSW42 Internet mail settings...
  • Page 297 Operating Procedure (1) Press the 1 and 0 keys in this order in the initial stage of the maintenance mode. The machine displays the "WSW00" on the LCD and becomes ready to accept a firmware switch number. (2) Enter the desired number from the firmware switch numbers (01 through 60). The following appears on the LCD: Selector 1 Selector 8...
  • Page 298 [ B ] Printout of firmware switch data Function The machine prints out the setting items of the firmware switches and their contents specified. Operating Procedure (1) Press the 1 key twice in the initial stage of the maintenance mode. The "PRINTING"...
  • Page 299 Configuration List Confidential 9-14...
  • Page 300: Operational Check Of Lcd (Function Code 12) (User-Accessible)

    9.4.6 Operational Check of LCD (Function code 12) (User-accessible) Function This function allows you to check whether the LCD works normally. Operating Procedure (1) Press the 1 and 2 keys in this order in the initial stage of the maintenance mode. (2) Press the Black Start (Mono Start) key.
  • Page 301: Operational Check Of Control Panel Pcb (Function Code)

    9.4.7 Operational Check of Control Panel PCB (Function code 13) Function This function allows you to check the control panel PCB for normal operation. Operating Procedure (1) Press the 1 and 3 keys in this order in the initial stage of the maintenance mode. The "00 "...
  • Page 302: Updating Of Firmware Using An External Memory (Function Code)

    Operating Procedure (1) Switch your PC ON and insert an external memory. (2) Create a folder named "BROTHER" in the top layer of the external memory's directory and copy the firmware file having the extension .pjl into that folder. NOTE: Before copying, check that the file name of the firmware matches with your machine.
  • Page 303: Sensor Operational Check (Function Code)

    9.4.9 Sensor Operational Check (Function code 32) Function This function allows you to check the following: • Document front sensor • Document rear sensor • Scanner cover sensor • Registration sensor • Ink cartridge cover sensor • Purge cam switch •...
  • Page 304 Given below is the relationship between the LCD indication, sensor name and sensor status. Sensors Sensing status Document front sensor No document detected. Document rear sensor No document detected. Scanner cover sensor Scanner cover closed. Registration sensor No recording paper detected. Ink cartridge cover sensor Ink cartridge cover closed.
  • Page 305: Backup Of Machine Information (Function Code)

    - Other data (Received fax data, ICM/OGM data, etc.) Backup Procedure (1) On the PC, create a "Brother" folder in an external memory to be used for saving backup data. (2) Insert the external memory into the slot of the machine in the initial stage of the maintenance mode.
  • Page 306 Restoration Procedure (1) Insert the external memory containing the backup data into the slot of the machine in the initial stage of the maintenance mode. The "**** Active" appears on the LCD. NOTE: Do not insert more than one external memory at a time. NOTE: If the serial number in the backup data stored in the external memory does not match that of the machine, data restoration cannot be performed.
  • Page 307: Setting Of Country/Language (Function Code 52) (User-Accessible)

    9.4.11 Setting of Country/Language (Function code 52) (User-accessible) Function Machines have been customized for their destination countries with the corresponding EEPROM customizing codes (see Section 9.4.22, Function code 74). However, some customizing codes are shared by two or more destination countries, so the machines customized by these codes require further specifying individual destination countries or languages.
  • Page 308: Transfer Of Received Fax Data/Equipment's Log

    9.4.12 Transfer of Received FAX Data and/or Equipment's Log (Function code 53) (User-accessible) Function This function transfers received FAX data to another machine. It is useful when the machine cannot print received data due to the printing mechanism defective. NOTE: The number of files that can be transferred at a time is 99. To transfer 100 files or more, carry out the following procedure more than one time.
  • Page 309 Cover page sample Title Job number Total number of pages to be transferred Station ID registered in the sender equipment FAX number of the sender equipment Telephone number of the sender equipment Transfer start date Model code Boot ROM info Program manager ROM info Main ROM info Serial number...
  • Page 310: Fine Adjustment Of Scanning Start/End Position (Function Code)

    9.4.13 Fine Adjustment of Scanning Start/End Position (Function code 54) Function This function allows you to adjust the scanning start/end position. Operating Procedure (1) Press the 5 and 4 keys in this order in the initial stage of the maintenance mode. The "SCAN START ADJ."...
  • Page 311: Acquisition Of White Level Data And Cis Scanner Area Setting

    9.4.14 Acquisition of White Level Data and CIS Scanner Area Setting (Function code 55) Function This function allows the machine to obtain white level data for the CIS scanner and save it together with the CIS scanner area into the EEPROM on the main PCB. Operating Procedure (1) Press the 5 key twice in the initial stage of the maintenance mode.
  • Page 312: Updating Of Paper Feeding Correction Value (Function Code)

    The Filedrgs window appears as shown below. For the paper feed roller adjustment (5) Drag and drop the "pfadj.prn" onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above. The machine displays the "RECEIVING DATA" on the LCD and prints out "PF adjust check"...
  • Page 313 For the paper ejection roller adjustment (10) On your PC, drag and drop the "exitadj.prn" onto the Brother Maintenance USB Printer driver icon in the Filedrgs window. The machine displays the "RECEIVING DATA" on the LCD and prints out the "EXIT adjust check"...
  • Page 314 Paper Feeding Check Pattern for the Paper Feed Roller Confidential 9-29...
  • Page 315 Paper Feeding Check Pattern for the Paper Ejection Roller Confidential 9-30...
  • Page 316: Checking Of Cis Travel And Specifying Of Cis Type (Function Code)

    9.4.16 Checking of CIS Travel and Specifying of CIS Type (Function code 59) Function This procedure allows you to check the movement of the CIS unit integrated in the scanner cover (scanner unit). The CIS unit travels to the three positions--the white reference film position, scanning start and end positions.
  • Page 317 -- Specify the CIS type -- E: A type F: B type L: C type Bar code label (CIS_Label_BHL9_A4) (1) Press the 5 and 9 keys in this order in the initial stage of the maintenance mode. The "1:MO 2:CO 3: 3:CHG?" appears on the LCD. (2) To call up the CIS type menu, press the 3 key.
  • Page 318: Function Code

    9.4.17 Travel Check of the Head/Carriage Unit and Initial Setup Mode (Function code 63) Function This procedure moves the head/carriage unit to the center of its travel (Function code 63 + *). It can also enable or disable the initial setup mode when the power is applied at the next time (Function code 63 + 1 or Function code 63 +3).
  • Page 319: Alignment Of Vertical Print Lines In Monochrome (Function Code)

    9.4.18 Alignment of Vertical Print Lines in Monochrome (Function code 65) Function This function allows you to align vertical lines printed in the forward and backward direction of the head/carriage unit. If the head/carriage unit or main PCB is replaced with a new one, you need to make the adjustment given in this section.
  • Page 320 Vertical Alignment Check Patterns (1/2) Confidential 9-35...
  • Page 321 Vertical Alignment Check Patterns (2/2) Confidential 9-36...
  • Page 322 The Filedrgs window appears as shown below. Left and right margin adjustment (5) Drag and drop the "media.prn" onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above. The machine displays the "RECEIVING DATA" on the LCD and prints out the "MEDIA CHECK"...
  • Page 323 Bottom margin adjustment (14) Drag and drop the "bottomadj.prn" onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown on the previous page. The machine displays the "RECEIVING DATA" on the LCD and prints out the "BOTTOM adjust"...
  • Page 324 (16) If the bottom margin is out of the specified range, press the 6 key twice and the # key on the machine. The "BOTTOM: 30" appears on the LCD. (17) To adjust the bottom margin, enter the measured value (in units of 0.1 mm) multiplied by In this example, the bottom margin measured in step (15) is 3.1 mm, so press the 3, 1, and OK keys.
  • Page 325 Left and Right Margin Check Pattern Confidential 9-40...
  • Page 326 Bottom Margin Check Pattern Confidential 9-41...
  • Page 327 9.4.20 Updating of Property Data (Function code 68) Function To keep the print quality, the controller optimizes the drive conditions of individual head/ carriage units according to the property data. For instance, the controller optimizes the head drive strength, ink jet-out timing and other drive conditions according to the electromechanical properties unique to individual head/carriage units and ambient temperature.
  • Page 328 9.4.21 Head/Carriage Unit Traveling Speed Check (Function code 69) Function This function checks whether or not the traveling speed of the head/carriage unit is within the specified range. This procedure should be performed when you replace the head/carriage unit or carriage motor, or when you loosen the CR timing belt.
  • Page 329 9.4.22 EEPROM Customizing (Function code 74) The "EEPROM Customizing Codes List" is given on the following pages. Function This function allows you to customize the EEPROM according to language, function settings, and firmware switch settings. NOTE: If you replace the main PCB, be sure to carry out this procedure. Operating Procedure (1) Press the 7 and 4 keys in this order in the initial stage of the maintenance mode.
  • Page 330 Australia, New Zealand, Saudi Turkey Hong Kong Fiji, Papua New Guinea, Arabia Samoa, Tonga 0056 0054 0054 0040 (0006)(0027) The above information is as of July 2008. The up-to-date information is available from your local Brother Customer Service. Confidential 9-45...
  • Page 331 9.4.23 Travel of Head/Carriage Unit (for removing paper particles and dust accumulated on the maintenance unit) (Function code 75) (User-accessible) Function This function is used to remove paper particles and dust accumulated between the maintenance unit and head/carriage unit. Using this function moves the head/carriage unit to the center of its travel, allowing you to easily remove the paper particles and dust accumulated.
  • Page 332: Purge Operation

    9.4.24 Purge Operation (Function code 76) (User-accessible) Function The machine can carry out several types of purge operations--head replacement purge, normal purge, periodical reset purge, power purge, initial purge, user reset purge, and engine setup purge. This function allows you to select the desired purge type and carry it out. TIP: The purge types and their details are described on the next page.
  • Page 333 Purge types, ink usage, purge counts, and purge codes Purge Codes (In the Purge Types Description Ink Usage Purge Counts maintenance mode, Function code 76) Head replacement This is a specially prepared Black: 2.697 ml Black: purge purge for eradicating mixed Per color: 2.620 ml 3 colors: 366 (See Note below.)
  • Page 334 Resetting purge or flushing counter 1) On the machine, press the Menu and Black Start (Mono Start) keys in this order. Next press the key four times to make the machine enter the maintenance mode. TIP: Models equipped with a numerical keypad on the control panel can enter the maintenance mode in the same way as conventional models;...
  • Page 335 9.4.25 Display of the Equipment's Log (Function code 80) (User-accessible) Function The machine can display its log information on the LCD. This procedure allows you to reset the purge count. It is necessary to reset the purge count when the ink absorber box is replaced with a new one without replacing the main PCB. Operating Procedure (1) Press the 8 and 0 keys in this order in the initial stage of the maintenance mode.
  • Page 336 • Flushing count, indicating how many times the flushing operation has been carried out (With the flushing count displayed, pressing the 2, 7, 8 and 3 keys in this order resets the flushing count.) • Printing history for paper sizes and types* •...
  • Page 337 9.4.26 Equipment Error Code Indication (Function code 82) (User-accessible) Function This function displays an error code of the last error on the LCD. Operating Procedure (1) Press the 8 and 2 keys in this order in the initial stage of the maintenance mode. The LCD shows the "MACHINE ERROR X X."...
  • Page 338 9.4.28 Assurance Mode Switch Setting (Function code 88) (User-accessible) Function The machine incorporates five assurance mode switches (AMS01 through AMS05) that are firmware switches just as the ones described in Section 9.4.5. When the machine does not function normally because the usage environments or operating conditions are not usual, the assurance mode switches provide workarounds to make the machine usable by changing the machine settings to untypical ones.
  • Page 339 AMS01 (Printing assurance 1) Selector Function Setting and Specifications Prevention of stains on back side of leading edge of paper in borderless 0: Disable (default) 1: Enable printing Not used. No. 3 4 0 0 : Enable (Determine the sensor function depending upon the print Protection of platen from no-paper resolution selected) (default)
  • Page 340 • Selectors 5 and 6: Assurance print 1 and 2 Enabling assurance print 1 or 2 causes the machine to mix black ink (pigment-based) and a little of cyan ink (dye-based) to use in monochrome copy or in monochrome FAX reception and list output, respectively.
  • Page 341 ON for recording paper except glossy Recording paper selected ON for glossy paper paper (ink jet paper, plain paper, or (Selector 1 = "1") transparency) (Selector 2 = "1") "Highest" Brother premium glossy photo "Photo" paper "Fine" 2.3 mm "Highest" Other glossy paper "Photo"...
  • Page 342 • Selector 7: Unidirectional print for higher print quality The machine prints bidirectionally by default. To get higher print quality, set this selector to "1" to switch to the unidirectional print mode in which printing is performed only when the head/carriage unit travels from left to right. Note that the unidirectional print mode sacrifices the print speed.
  • Page 343 AMS03 (Maintenance assurance 1) Selector Function Setting and Specifications 0: Disable (default) 1: Enable Protection of head caps from drying No. 2 3 0 0 : 30 seconds (default) 0 1 : 5 seconds Auto capping start time 1 0 : 15 seconds 1 1 : 300 seconds Purge more powerful than normal 0: Disable (default)
  • Page 344 AMS04 (Maintenance assurance 2) Selector Function Setting and Specifications Line monitor volume 0: Normal (default) 1: Extra-high Not used. 0: Printable with black ink only for a certain amount after detection of ink empty state Black ink print mode 1: Printable with black ink only regardless of color ink remaining.
  • Page 345 AMS05 (Printing assurance 3) Selector Function Setting and Specifications Not used. No. 3 4 Enabling/disabling the 0 0 : Enable (when borderless printing is disabled) head-platen gap offset (default) settings (made by selectors 0 1 : Enable (when borderless printing is enabled) 1 and 2 on AMS02 and 1 0 : Disable (regardless of borderless printing) selector 6 on AMS05)
  • Page 346 Combination of AMS02 and AMS05 Enable head-platen gap offset Assurance Regardless of mode when borderless when borderless borderless printing switch printing is disabled printing is enabled setting AMS02 10****** 10****** 10****** Enable only for glossy paper (in any size) AMS05 **00**** **01**** **11****...
  • Page 347 Combination Enable head-platen gap offset pattern of Users’ problems and requests (for desired target paper and borderless AMS02 and printing) AMS05 settings Stains on any type of paper. Enable for any type of paper (in any size). Minor stains acceptable in printing with borderless printing disabled.
  • Page 348 9.4.29 Cancellation of the Pin TX Lock Mode (Not applicable to Japanese and U.S.A. models) Function This procedure can cancel the Pin TX lock mode. Use this procedure if the user forgets his/her password entered when setting the Pin TX lock mode so as not to exit from the mode. NOTE: Carrying out this procedure will lose passwords previously entered but retain FAX messages received in the Pin TX lock mode.
  • Page 349 Appendix 1. Reading Labels This appendix shows the location of labels put on some parts and describes the coding information for serial number, property data, and manufacturing information. Confidential...
  • Page 350 Reading Labels An individual machine has a "serial number label" for the machine itself and "property labels" for the head/carriage unit. An individual ink cartridge also has a "manufacturing information label." This section lists the coding information for those serial number, property data, and manufacturing information.
  • Page 351 (2) Head property labels The property code of the head/carriage unit is printed on head property labels--bar code label and QR code label, each of which is attached to the lower cover and the head/carriage unit, respectively. On the lower cover Head property code Production lot number 7765501200000...
  • Page 352 (3) Manufacturing information label for an ink cartridge Barcode C 12 08 1A Product code Factory code Production year (Example) 08 : 2008 09 : 2009 Production date (Example) 12 : 12th 23 : 23rd Production month July January August February September March...
  • Page 353 Appendix 2. Firmware Installation This appendix provides instructions on how to change firmware stored in the flash ROM on the main PCB or load firmware to a new main PCB from the host PC. A2.1 Loading the Programs to the Flash ROM ............... App. 2-1 Confidential...
  • Page 354 PCB to be unusable. You will have to replace the main PCB and load programs to a new PCB. Preparation You need the Brother Maintenance USB Printer driver and filedg32.exe (provided by Brother Industries). Save them in an arbitrary folder in your PC. Installing the Brother Maintenance USB Printer driver To identify machines connected via USB direct interface, the PC requires the corresponding driver for the virtual USB device.
  • Page 355 (5) Connect the machine to your PC using a USB cable. The following window appears. (6) The following screen appears, indicating the detection of new hardware device by the system. Select "No, not this time." And click Next. (7) Select "Install the software automatically (Recommended)" and click Next. Confidential App.
  • Page 356 (8) Alert warning message of WHQL appears. Click Continue Anyway to proceed. Confidential App. 2-3...
  • Page 357 Click Finish to return. NOTE: In order to check whether the printer driver is successfully installed, click Start | Settings | Printers to select the Printers window. Then, check that the Brother Maintenance USB Printer icon is shown.
  • Page 358 Loading the programs onto the flash ROM of the machine After replacing the main PCB with a new one Unplug the power cord of the machine from the electrical outlet and disconnect the USB cable that connects the machine with your PC. (1) On the machine, follow the steps below to enter the firmware loading mode.
  • Page 359 (3) On your PC, run "filedg32.exe." The Filedrgs window will appear as shown below. (4) Drag and drop the firmware (e.g., lz0023_a.pmu) onto the Brother Maintenance USB Printer driver icon in the Filedrgs window. Note: To use a firmware file, extract it beforehand by double-clicking. It is a self- extracting file having the extension .exe.
  • Page 360 (1) On your PC, run "filedg32.exe." The Filedrgs window will appear as shown below. (2) Drag and drop the firmware (e.g., lz0023_a.pmu) onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above. Note: To use a firmware file, extract it beforehand by double-clicking. It is a self- extracting file having the extension .exe.
  • Page 361 < To load programs using an external memory > (1) Insert an external memory to your PC. (2) Create a folder named "BROTHER" in the top layer of the external memory's directory and copy the firmware file having the extension .pjl into that folder.
  • Page 362 Note: Customizing codes customize firmware for individual models, enabling the common firmware to be used for various models. A list of EEPROM customizing codes comes with the firmware data provided by Brother Industries. Confidential...
  • Page 363 EEPROM Customizing Codes This function allows you to customize the EEPROM according to language, function settings, and firmware switch settings. Refer to the "EEPROM Customizing Codes List" on the next page. Operating Procedure (1) On the machine, press the Menu and Black Start (Mono Start) keys in this order. Next press the key four times to make the machine enter the maintenance mode.
  • Page 364 Australia, New Zealand, Saudi Turkey Hong Kong Fiji, Papua New Guinea, Arabia Samoa, Tonga 0056 0054 0054 0040 (0006)(0027) The above information is as of July 2008. The up-to-date information is available from your local Brother Customer Service. Confidential App. 3-2...
  • Page 365 Appendix 4. Firmware Switches (WSW) This appendix describes the functions of the firmware switches, which can be divided into two groups: one is for customizing preferences designed for the shipping destination (as described in Appendix and the other is for modifying preferences that match the machine to the environmental conditions. Use the latter group if the machine malfunctions due to mismatching.
  • Page 366 WSW No. Function Refer to: WSW01 Dial pulse setting App. 4-3 WSW02 Tone signal setting App. 4-5 WSW03 PBX mode setting App. 4-6 WSW04 TRANSFER facility setting App. 4-7 WSW05 1st dial tone and busy tone detection App. 4-8 WSW06 Pause key setting and 2nd dial tone detection App.
  • Page 367 WSW47 Switching between high- and full-speed USB App. 4-51 WSW48 USB setup latency App. 4-52 WSW49 End-of-copying beep and black ink print mode App. 4-52 WSW50 SDAA settings App. 4-53 WSW51 Function setting 16 App. 4-54 WSW52 Function setting 17 App.
  • Page 368 WSW01 (Dial pulse setting) Selector Function Setting and Specifications No. 1 2 0 0 : Dial pulse generation mode 0 1 : 1 0 : 10-N 1 1 : No. 3 4 0 0 : 60 ms Break time length in pulse dialing 0 1 : 67 ms 1 0 :...
  • Page 369 • Selectors 5 and 6: Inter-digit pause These selectors set the inter-digit pause in pulse dialing. (Example: If "1," "2," and "3" are dialed when N is set by selectors 1 and 2.) • Selector 7: Switching between pulse (DP) and tone (PB) dialing, by the function switch This selector determines whether or not the dialing mode can be switched between the pulse (DP) and tone (PB) dialing by using the function switch.
  • Page 370 WSW02 (Tone signal setting) Selector Function Setting and Specifications No. 1 2 0 0 : 70 ms Tone signal transmission time 0 1 : 80 ms length 1 0 : 90 ms 1 1 : 100 ms No. 3 4 0 0 : 70 ms Min.
  • Page 371 WSW03 (PBX* mode setting) Selector Function Setting and Specifications CNG detection when sharing a modular wall socket with a 0: A 1: B telephone No. 2 3 4 0 0 0 : 50 ms 0 0 1 : 210 ms Detection time length of PBX* 0 1 0 : 500 ms...
  • Page 372 • Selectors 6 and 7: Dial tone detection in PBX (Not used.) These selectors activate or deactivate the dial tone detection function which detects a dial tone when a line is connected to the PBX. Setting both of these selectors to "1" activates the dial tone detection function so that the machine starts dialing upon detection of a dial tone when a line is connected.
  • Page 373 • Selectors 2 and 3: Dual tone detection frequency in ICM recording (Not used.) If the machine detects either of the frequencies set by these selectors in ICM recording, it disconnects the line. For example, if these selectors are set to "0, 0," the machine disconnects the line upon detection of 350 Hz or 440 Hz.
  • Page 374 • Selectors 1 through 3: 1st dial tone detection These selectors activate or deactivate the 1st dial tone detection function which detects the 1st dial tone issued from the PSTN when a line is connected to the PSTN. Setting all of these selectors to "1" activates the dial tone detection function so that the machine starts dialing upon detection of a dial tone when a line is connected.
  • Page 375 WSW06 (Pause key setting and 2nd dial tone detection) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : No pause 0 0 1 : 3.5 sec. WAIT 0 1 0 : 7 sec. WAIT 0 1 1 : 10.5 sec.
  • Page 376 • Selectors 1 through 3: Pause key setting and 2nd dial tone detection Selectors No WAIT is inserted even if the Pause key is pressed. If you press the Pause key during dialing, the machine will insert WAIT as defined in the above table. If the Pause key is pressed repeatedly, the machine inserts the specified WAIT multiplied by the number of depressions.
  • Page 377 WSW07 (Dial tone setting 1) Selector Function Setting and Specifications No. 1 2 0 0 : Narrows by 10 Hz Dial tone frequency band control 0 1 : Initial value 1 0 : Widens by 10 Hz 1 1 : Widens by 10 Hz Line current detection 0: No...
  • Page 378 WSW08 (Dial tone setting 2) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : 50 ms 0 0 1 : 210 ms 0 1 0 : 500 ms 1st dial tone detection time length 0 1 1 : 800 ms 1 0 0 : 900 ms...
  • Page 379 WSW09 (Protocol definition 1) Selector Function Setting and Specifications Frame length selection 0: 256 octets 1: 64 octets Use of non-standard commands 0: Allowed 1: Prohibited No. 3 4 0 0 : 4 times No. of retries 0 1 : 3 times 1 0 : 2 times...
  • Page 380 WSW10 (Protocol definition 2) Selector Function Setting and Specifications Not used. Time length from transmission of 0: 100 ms 1: 50 ms the last dial digit to CML ON Time length from CML ON to 0: 2 sec. 1: 4 sec. CNG transmission Time length from CML ON to CED transmission (except for...
  • Page 381 WSW11 (Busy tone setting) Selector Function Setting and Specifications No. 1 2 0 0 : Narrows by 10 Hz Busy tone frequency band control 0 1 : Initial value 1 0 : Widens by 10 Hz 1 1 : Widens by 10 Hz 1: 250-750/250-750 ms 1: 400-600/400-600 ms ON/OFF time length ranges...
  • Page 382 WSW12 (Signal detection condition setting) Selector Function Setting and Specifications No. 1 2 0 0 : 1500 ms Min. detection period required for interpreting incoming calling 0 1 : 500 ms signal (CI) as OFF 1 0 : 700 ms 1 1 : 900 ms No.
  • Page 383 WSW13 (Modem setting) Selector Function Setting and Specifications No. 1 2 0 0 : 0 km Cable equalizer 0 1 : 1.8 km 1 0 : 3.6 km 1 1 : 5.6 km No. 3 4 0 0 : -43 dBm Reception level 0 1 : -47 dBm...
  • Page 384 WSW14 (AUTO ANS facility setting) Selector Function Setting and Specifications No. 1 2 0 0 : 13 Hz Frequency band selection (lower limit) for incoming calling signal 0 1 : 15 Hz (CI) 1 0 : 23 Hz 1 1 : 20 Hz No.
  • Page 385 WSW15 (REDIAL facility setting) Selector Function Setting and Specifications No. 1 2 0 0 : 5 minutes Redial interval 0 1 : 1 minute 1 0 : 2 minutes 1 1 : 3 minutes No. 3 4 5 6 0 0 0 0 16 times 0 0 0 1 1 times...
  • Page 386 WSW16 (Function setting 1) Selector Function Setting and Specifications Not used. ITU-T (CCITT) superfine 0: OFF 1: ON recommendation Not used. Max. document length limitation 0: 400 cm 1: 90 cm Stop key pressed during reception 0: Not functional 1: Functional Note: Selector 7 is applicable to models with ADF unit.
  • Page 387 WSW17 (Function setting 2) Selector Function Setting and Specifications No. 1 2 0 0 : No alarm 0 1 : Always valid Off-hook alarm 1 0 : Valid except when 'call reservation' is selected. 1 1 : Valid except when 'call reservation' is selected.
  • Page 388 WSW18 (Function setting 3) Selector Function Setting and Specifications Registration of station IDs of PCs 0: Permitted 1: Prohibited sharing a FAX machine No. 2 3 0 0 : 40 sec. Detection enabled time for CNG or 0 1 : 0 sec.
  • Page 389 WSW19 (Transmission speed setting) Selector Function Setting and Specifications No. 1 2 3 No. 4 5 6 First transmission speed choice for 0 0 0 2,400 bps fallback 0 0 1 4,800 bps 0 1 0 7,200 bps 0 1 1 9,600 bps 1 0 0 : 12,000 bps...
  • Page 390 WSW20 (Overseas communications mode setting) Selector Function Setting and Specifications EP* tone prefix 0: OFF 1: ON Overseas communications mode 0: 2100 Hz 1: 1100 Hz (Reception) Overseas communications mode 0: OFF 1: Ignores DIS once. (Transmission) No. 4 5 0 0 : 100 ms Min.
  • Page 391 • Selector 8: Limitation on CNG detection If this selector is set to "1," the machine detects a CNG signal according to the condition preset by selectors 2 and 3 on WSW18 after a line is connected. If it is set to "0," the machine detects a CNG signal as long as the line is connected.
  • Page 392 WSW22 (ECM and call waiting caller ID) Selector Function Setting and Specifications ECM* in sending 0: ON 1: OFF ECM* in receiving 0: ON 1: OFF Call Waiting Caller ID 0: ON 1: OFF Not used. 0: 0% 1: 8% Acceptable TCF bit error rate (%) 0: 0% 1: 4%...
  • Page 393 WSW23 (Communications setting) Selector Function Setting and Specifications Starting point of training check 0: From the head of a series of zeros (TCF) 1: From any arbitrary point No. 2 3 0 0 : Allowable training error rate 0 1 : 0.5% 1 0 : 1 1 :...
  • Page 394 WSW24 (TAD setting 2) Selector Function Setting and Specifications No. 1 2 0 0 : 15 sec. Maximum OGM recording time 0 1 : 20 sec. (Not used.) 1 0 : 30 sec. 1 1 : 50 sec. No. 3 4 0 0 : 4 sec.
  • Page 395 WSW25 (TAD setting 3) Selector Function Setting and Specifications No. 1 2 Delay time for starting "no tone" 0 0: 0 sec. detection in the external TAD 0 1: 8 sec. mode 1 0: 16 sec. (Not used.) 1 1: 24 sec. No.
  • Page 396 WSW26 (Function setting 4) Selector Function Setting and Specifications Not used. Dialing during document reading into the temporary memory in in- 0: Disable 1: Enable memory message transmission No. 4 5 No. of CNG cycles to be detected 0 0 : (when the line is connected via the external telephone except in the 0 1 :...
  • Page 397 WSW27 (Function setting 5) Selector Function Setting and Specifications Not used. Ringer OFF setting 0: Yes 1: No Automatic playback of OGM when switched to the TAD mode 0: No 1: Yes (Not used.) Detection of distinctive ringing 0: Yes 1: No pattern Not used.
  • Page 398 WSW28 (Function setting 6) Selector Function Setting and Specifications No. 1 2 3 0 0 0 0 dB 0 0 1 : +1 dB 0 1 0 : +2 dB Transmission level of DTMF 0 1 1 : +3 dB high-band frequency signal 1 0 0 0 dB...
  • Page 399 WSW29 (Function setting 7) (Not used.) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : -47.0 dBm 0 0 1 : -48.5 dBm Compression threshold level for 0 1 0 : -50.0 dBm voice signals inputted via the 0 1 1 : -51.5 dBm telephone line in the built-in TAD...
  • Page 400 WSW30 (Function setting 8) (Not used.) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : -38.0 dBm 0 0 1 : -39.5 dBm 0 1 0 : -41.0 dBm Dial tone/busy tone detection level 0 1 1 : -42.5 dBm during recording of ICM 1 0 0 :...
  • Page 401 WSW31 (Function setting 9 Selector Function Setting and Specifications Not used. Limitation of reduction ratio in 0: Yes 1: No copying Not used. (Do not disturb this selector.) Minimum ON and OFF duration of ringer signals effective in 0: 130 ms 1: 90 ms distinctive ringing Not used.
  • Page 402 WSW32 (Function setting 10) Selector Function Setting and Specifications Not used. No. 5 6 0 0 : Standard Default resolution 0 1 : Fine 1 0 : Super fine 1 1 : Photo No. 7 8 0 0 : Automatic Default contrast 0 1 : Automatic...
  • Page 403 WSW33 (Function setting 11) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : -48 dBm 0 0 1 : -50 dBm 0 1 0 : -52 dBm Threshold level of "no tone" detection during recording of ICM 0 1 1 : -54 dBm (Not used.)
  • Page 404 WSW34 (Function setting 12) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : 0 sec. Erasing time length of ICM tone 0 0 1 : 1 sec. recorded preceding the tone 0 1 0 : 2 sec. detection starting point in the case 0 1 1 : 3 sec.
  • Page 405 WSW35 (Function setting 13) (Not used.) Selector Function Setting and Specifications No. 1 2 3 4 0 0 0 0 No detection 0 0 0 1 1 sec. Max. detection period of dial tone/ 0 0 1 0 2 sec. busy tone during recording of ICM 0 1 0 0 4 sec.
  • Page 406 WSW36 (Function setting 14) Selector Function Setting and Specifications ECP mode* 0: ON 1: OFF Recovery from Inactive PC 0: Disable 1: Enable Interface PC Power-off Recognition Time 0: Normal 1: Long Not used. Escape from phase C 0: Yes 1: No No.
  • Page 407 • Selectors 6 through 8: Extension of incoming calling signal (CI) frequency band specified by selectors 1 through 4 on WSW14 At the start of reception, if the machine detects the frequency of a CI signal specified by selectors 1 through 4 on WSW14, it starts the ringer sounding. However, the machine may fail to detect the CI signal normally due to noise superimposed at the time of reception.
  • Page 408 WSW38 (V.34 transmission settings) Selector Function Setting and Specifications No. 1 2 0 0 : Automatic Setting of the equalizer 0 1 : Automatic 1 0 : Fixed to 4 points 1 1 : Fixed to 16 points Sending level of guard tone at 0: Normal - 7 db 1: Normal phase 2...
  • Page 409 WSW39 (V.34 transmission speed) Selector Function Setting and Specifications No. 1 2 3 4 No. 5 6 7 8 0 0 0 0 2,400 bps 0 0 0 1 4,800 bps 0 0 1 0 7,200 bps First transmission speed choice for 0 0 1 1 9,600 bps fallback...
  • Page 410 WSW40 (V.34 modem settings) Selector Function Setting and Specifications Not used. Not masking Masking No. 3 3429 symbols/sec No. 4 3200 symbols/sec Masking of symbol rate(s) No. 5 3000 symbols/sec No. 6 2800 symbols/sec No. 7 Not used. No. 8 2400 symbols/sec sec.: second(s) Note: WSW40 takes effect only when the V.34 mode is permitted (WSW19, selector 7) in...
  • Page 411 WSW41 (ON-duration of the scanning light source) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : 16 hours 0 0 1 : 24 hours 0 1 0 : 12 hours ON-duration of the scanning light source at room temperature 0 1 1 : 8 hours (Not used.)
  • Page 412 WSW42 (Internet mail settings) (Not used.) Selector Function Setting and Specifications Access to the incoming mail (POP3) server 0: Disable 1: Enable (Periodical or on-demand) Access to the outgoing mail 0: Disable 1: Enable (SMTP) server I-FAX relay 0: Disable 1: Enable Not used.
  • Page 413 WSW44 (Speeding up scanning-1) Selector Function Setting and Specifications Not used. No. 6 7 8 0 0 0 : Obtained compensation data ineffective 0 0 1 : 1 min. Effective time length of the white 0 1 0 : 3 min. level compensation data obtained 0 1 1 : 5 min.
  • Page 414 WSW45 (Speeding up scanning-2) (Not used.) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : No automatic drawing-in 0 0 1 : 1 sec. Delay time from when documents 0 1 0 : 2 sec. are set until the ADF starts 0 1 1 : 3 sec.
  • Page 415 WSW46 (Monitor of power ON/OFF state and parallel port kept at high) Selector Function Setting and Specifications No. 1 2 0 0 : Disable 0 1 : Monitor SELECT IN Monitoring the PC ON/OFF state 1 0 : Monitor STROBE 1 1 : Monitor both SELECT IN and STROBE...
  • Page 416 WSW47 (Switching between high- and full-speed USB) Selector Function Setting and Specifications Handling paper at the occurrence of a paper feed 0: Eject paper w/o print 1: Print on the current paper timing error (Not used.) Reduction of document size in 0: No 1: Yes real-time transmission...
  • Page 417 WSW48 (USB setup latency) Selector Function Setting and Specifications Not used. No. 3 4 5 0 0 0 : 25 0 0 1 : 50 0 1 0 : 75 Number of PCs registrable to each of TWAIN-enabled applications 0 1 1 : 100 over a network 1 0 0...
  • Page 418 • Selectors 4 and 5: Command flag detection time After receiving a command flag, the machine will wait for the command that should follow for the time length specified by these selectors. • Selector 8: Black ink print mode If any color ink runs out, printing is no longer possible by default. Setting this selector to "1"...
  • Page 419 WSW51 (Function setting 16) Selector Function Setting and Specifications Output of communications error report when transmission 0: Enable 1: Disable verification report is disabled CR motor control for reducing torque fluctuation 0: Activate 1: Deactivate (Not used.) No. 3 4 0 0 : Middle (default) Cordless handset transmitter...
  • Page 420 WSW52 (Function setting 17) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : Transmitter level 0 & echo suppression OFF Transmitter level and echo 0 0 1 : Transmitter level 1 & suppression for cordless handsets echo suppression ON (Not used.) 0 1 0...
  • Page 421 WSW53 (Function setting 18) Selector Function Setting and Specifications Not used. No. 3 4 0 0 : 0 ms FSK receive timing delay for caller ID 0 1 : 100 ms (Not used.) 1 0 : 150 ms 1 1 : 200 ms No.
  • Page 422 WSW54 (Function setting 19) Selector Function Setting and Specifications No. 1 2 0 0 : 100 ms (default) PictBridge command delay time 0 1 : 0 ms 1 0 : 50 ms 1 1 : 200 ms Extension of the "No. of CNG cycles to be detected"...
  • Page 423 • Selector 7: Transmission of caller ID wetting pulse If the machine fails to display a caller ID due to a wetting pulse transmitted after the detection of a tone alert, disable the transmission of caller ID wetting pulse. • Selector 8: Switching between DTMF and FSK for caller ID If the machine fails to receive a caller ID, switch from DTMF to FSK.
  • Page 424 WSW57 (Function setting 22) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : 0 V 0 0 1 : 5 V (default) 0 1 0 : 10 V Caller ID judgment voltage level to discriminate caller ID event 0 1 1 : 15 V from ring event...
  • Page 425 WSW58 (Function setting 23) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : Disable Prevention against line 0 0 1 : 10% disconnection during ICM 0 1 0 : 20% recording 0 1 1 : 30% (default) (Percentage of guard tone response 1 0 0 : 40%...
  • Page 426 • Selector 4: Trimming of R key signal issued from cordless handset--For connection to base unit with PBX OFF (Not used.) For European models, a cordless handset can be registered to up to four base units. On the cordless handset registered to more than one base unit, if you have programmed an R key press as part of a number stored in a Speed-Dial location, you can dial using a Speed-Dial location stored in the handset when connected to the base unit in which PBX is set to ON.
  • Page 427 WSW59 (Function setting 24) Selector Function Setting and Specifications Transmission of USB serial 0: Enable 1: Disable (default) number to PC Extension of the waiting time 0: Enable 1: Disable (default) between ANSam and DIS No. 3 4 5 6 7 0 0 0 0 0: ASCII (default for U.S.A/ European models)
  • Page 428 • Selectors 3 through 7: Checking of the specified character code set when displaying or printing the folder/file names stored in memory cards or USB flash memory drives Setting these selectors to "0, 0, 0, 0, 0" does not check any character code set. When folder/ file names stored in memory cards or USB flash memory drives contain Chinese characters, for example, those characters may get garbled in displaying on the color LCD or printing indexes.
  • Page 429 (Not used.) • Selectors 4 and 5: Adjustment of temporary connection timing of Caller ID If the machine cannot receive Caller ID, try to adjust the temporary connection timing of Caller ID with these selectors. • Selector 6: Output of CNG detection result to the activity report Setting this selector to "1"...
  • Page 430 Appendix 5. Wiring Diagrams This appendix provides the wiring diagrams that help you understand the connections between PCBs. Confidential...
  • Page 431 MFC5490CN Ink cartridge Document Ink empty sensor lift detection sensor sensor PCB motor motor switch CN11 Media 1 xD/SD CN19 Media 2 Main-MJ CN1-2 (LINE) CN26 MJ PCB PictBridge/ CN18-2 Main-MJ RELAY USB flash Main PCB (EXT) memory drive CN24-2...
  • Page 432 Appendix 6. Circuit Diagrams This appendix provides the circuit diagrams of the MJ PCB and power supply PCB. A. MJ PCB (U.S.A., Canadian, Asian, and Oceanian models) A. MJ PCB (European models) A. MJ PCB (S. African models) B. Power supply PCB (100 V series) B.
  • Page 433 A. MJ PCB (U.S.A., Canadian, Asian, and Oceanian models) MJ PCB @JW2 Line MAIN RCH-855 332K SDAA RCH-855 332K MJ-66J-RD315(LF) DL-6503C 1 La 2 Lb C682 C153 C473 DL-6503C C153 RA-302M-C6 RA-302M-C6 DL-6503C DL-6503C A5X-G-24E-908 RELAY 1SS120 MJ-62J-RD315(LF) @CN2a @CN2b 2 S0V 3 S0V 1 RELAY...
  • Page 434 A. MJ PCB (European models) MJ PCB @JW2 Line MAIN RCH-855 332K SDAA RCH-855 332K MJ-66J-RD315(LF) DL-6503C 1 La 2 Lb C682 C153 C473 DL-6503C C153 RA-302M-C6 RA-302M-C6 DL-6503C DL-6503C A5X-G-24E-908 RELAY 1SS120 MJ-62J-RD315(LF) @CN2a @CN2b 2 S0V 3 S0V 1 RELAY 2 RELAY RELAY...
  • Page 435 A. MJ PCB (S. African models) MJ PCB @JW2 Line MAIN RCH-855 332K SDAA MJ-66J-RD315(LF) DL-6503C 1 La 2 Lb C153 DL-6503C C473 C153 RA-302M-C6 RA-302M-C6 DL-6503C DL-6503C A5X-G-24E-908 RELAY 1SS120 MJ-62J-RD315(LF) @CN2a @CN2b 2 S0V 3 S0V 1 RELAY 2 RELAY RELAY B2B-PH-K-K(LF)(SN)
  • Page 436 B. Power supply PCB (100 V series) App. 6-4 Confidential...
  • Page 437 B. Power supply PCB (200 V series) App. 6-5 Confidential...
  • Page 438 Appendix 7. Deletion of Personal Information This appendix provides instructions on how to delete personal information (user data) recorded in the machine. A7.1 Deleting Personal Info from the Machine ............... App. 7-1 Confidential...
  • Page 439 A7.1 Deleting Personal Info from the Machine The personal information (user data) in the machine is recorded in the EEPROM on the main PCB. It cannot be deleted all by a single operation. Use Function code 01 in the maintenance mode and then unplug the power cord from the electrical outlet.

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