The Surface Of The Paper Is Dirty; The Back Side Of The Paper Is Dirty - Canon imagePrograf iPF9400 User Manual

The surface of the paper is dirty

The paper is wrinkled or warped.
A cut line is printed because CutDustRe-
duct. is On in the Control Panel menu to re-
duce cutting dust.
The Printhead is set too low in the Control
Panel menu.
You are printing on heavyweight paper or pa-
per that curls or wrinkles easily after absorb-
ing ink.
The Ejection Guide is soiled.
The surface of the paper is dirty
The surface of the paper is dirty
Cause
The Paper Retainer is soiled.
You are using a paper that does not
dry easily.

The back side of the paper is dirty

The back side of the paper is dirty
The Platen has become dirty after borderless printing or
printing on small paper.
The Platen has become soiled because you have set
Width Detection to Off in the Control Panel menu.
The Platen suction is too strong.
890
"BordlessOversize" is set to Standard in the Control
Panel menu.
Cause
(See "Loading Sheets in the Printer.")
If this function is not needed, set CutDustReduct. to Off in the Control Panel menu.
(See "Menu Settings.")
In the Control Panel menu, set Head Height to Automatic.
(See "Troubleshooting Paper Abrasion and Blurry Images.")
When printing on Canon Heavyweight Coated Paper or other paper-based media, choose a
VacuumStrngth setting of Strong or Strongest in the Control Panel menu. If rubbing still oc-
curs, in the Control Panel menu, use a higher Head Height setting.
(See "Adjusting the Vacuum Strength.")
(See "Troubleshooting Paper Abrasion and Blurry Images.")
When printing on CAD Tracing Paper or other film-based media, choose a VacuumStrngth
setting of Standard, Strong, or Strongest in the Control Panel menu. If rubbing still occurs, in
the Control Panel menu, use a higher Head Height setting.
(See "Adjusting the Vacuum Strength.")
(See "Troubleshooting Paper Abrasion and Blurry Images.")
Clean the Ejection Guide.
(See "Cleaning the Printer Exterior.")
Clean the Paper Retainer.
(See "Cleaning Inside the Top Cover.")
In the Control Panel menu, set Roll DryingTime to at least 1 min.
(See "Menu Settings.")
When paper that does not dry easily is used for printing, it may curl during printing and touch the Output
Tray.
In this case, in the Control Panel menu, complete the settings for Dry time and Area in Scan Wait
Time.
However, note that printing will now take longer.
(See "Menu Settings.")
Cause
Corrective Action
→P.555
→P.667
→P.811
→P.811
→P.861
Corrective Action
→P.861
→P.667
→P.667
Open the Top Cover and clean the Platen.
(See "Cleaning Inside the Top Cover.")
In the Control Panel menu, set CarriageScanWdth to Fixed.
(See "Menu Settings.")
→P.667
Set Width Detection to On in the Control Panel menu, and then open the Top Cover
and clean the Platen.
(See "Cleaning Inside the Top Cover.")
Open the Top Cover and clean the Platen. After this, manually advance the roll onto
the Platen before printing.
(See "Cleaning Inside the Top Cover.")
(See "Feeding Roll Paper Manually.")
In the Control Panel menu, reduce the level of VacuumStrngth.
(See "Adjusting the Vacuum Strength.")
Set "BordlessOversize" to "Little" in the Control Panel menu.
(See "Menu Settings.")
→P.667
→P.803
→P.803
→P.803
Corrective Action
→P.861
→P.861
→P.861
→P.543
→P.811
iPF9400
User's Guide