The surface of the paper is dirty
Is the paper retainer clean?
Check 1
Clean the paper retainer.
Cleaning Inside the Printer
Does this paper take longer to dry?
Check 2
Increase the length of the Pause between pages and Pause between scans settings from the touch screen
menu.
Specifying the Ink Drying Time
Note
• When printing on paper that takes longer to dry, the paper may curl during printing and come in contact
•
with the output tray.
In such situations, set an Ink drying wait time and an Ink drying target area for Pause between scans
in the touch screen menu.
However, note that printing will now take longer.
Is the media type specified in the printer driver the same as the media type in
Check 3
the printer?
The platen may become dirty if the loaded paper does not match the settings. After cleaning the platen, adjust
the paper size.
Cleaning Inside the Printer
When printing with the media type loaded in the printer, specify the same media type in the printer driver.
Loading Rolls in the Printer
Loading Sheets in the Printer
When printing with the media type loaded in the printer, specify the same media type in the printer driver.
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