NetComm 3G38WV-TS User Manual page 52

Call Forwarding Busy
Call forwarding busy will divert all incoming calls to a phone number that you desire only if your telephone is busy on another call.
To enable Call Forwarding Busy, dial *67*<Directory Number>#
(Where directory number is the number you wish to forward calls to)
Hang up after you hear 2 low pitch beeps.

To disable Call Forwarding Busy, dial #67#

Hang up after you hear 2 high pitch beeps.

To check the status of Call Forwarding Busy, dial *#67# or view the advanced status page of the management

console.
o Call Forwarding Busy is disabled if you hear 2 high pitch beeps.
o Call Forwarding Busy is enabled if you hear 2 low pitch beeps.
Call Forwarding Not Reachable
Call forwarding busy will divert all incoming calls to a phone number that you desire only if your telephone is unreachable by the
network.
 To enable Call Forwarding Not Reachable dial *62*<Directory Number>#
(Where directory number is the number you wish to forward calls to)
 Hang up after you hear 2 low pitch beeps.
 To disable Call Forwarding Not Reachable, dial #62#, Hang up after you hear 2 high pitch beeps.
To check the status of Call Forwarding Not Reachable, dial *#62# or view the advanced status page of the

management console.
Call Forwarding No Answer is disabled if you hear 2 high pitch beeps.
o
Call Forwarding No Answer is enabled if you hear 2 low pitch beeps.
o
Conference Call
This can be achieved by performing a hook-flash and then by dialling the third party.
Wait for the third party to answer your call and then perform another hook-flash to conference all the parties together.
Please note: In order to activate a conference call, you will need to have originated both calls.
Troubleshooting
What do I do if I have no dial tone?
Please follow the procedure listed below:
1. Check to make sure the phone is plugged into your NetComm Smart Hub 4G on either Line 1 port or Line 2 port.
2. Check to make sure you are using the correct cable (Cat-3 UTP Telephone Cable with RJ-11 plugs).
3. Check to make sure the line light on the front panel of the NetComm Smart Hub 4G turns solid blue if you lift the handset.
4. Check to make sure the blue signal indication light on the front of the NetComm Smart Hub 4G is blinking.
5. Check to make sure your SIM card is activated and insert into your NetComm Smart Hub 4G properly.
6. Check and see if you get the dial tone after rebooting your NetComm Smart Hub 4G.
I have noise interference during telephone calls. How can I fix this?
To resolve this issue, try the following:
Verify that the RJ-11 cable is securely connected and not damaged.

Try to remove any telephone splitters from the connection between your phone and the NetComm Smart Hub 4G.

Try rebooting your NetComm Smart Hub 4G.
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YML38
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3G38WV-TS
Telus 3G38WV-TS User Guide
52