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A fully featured mobile broadband router that allows you to connect to the Internet and make voice calls over TELUS 4G network.
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For the Business • Office in a box solution • Complete fixed line replacement • Move all your data and voice needs onto the 4G network • Ideal for the mobile workforce • Share the connection with up to 15 WiFi users •...
Business Applications • Connecting remote offices unable to obtain an ADSL connection or not wanting to use an ADSL connection • Internet connectivity during trade shows and events • Allows for seamless Internet connectivity during relocations while waiting for a fixed line solution •...
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For the Consumer • Complete fixed line replacement • Move all your data and voice onto a 4G network • Share a single 4G connection with family and friends • Data service can move with you as it’s not locked to a location...
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Consumer Applications • On the fringe users that have no access to ADSL can still connect to high speed broadband • Frequent movers and renters can take their connection with them • Ideal for homes that want to move from dial-up Internet to broadband •...
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Data Speeds • Delivers downlink speeds of up to 21Mbps and • Uplink speeds of up to 5.76Mbps...
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Wireless Speeds • Provides a secure local wireless 802.11n network of 300Mbps • Connects up to 15 wireless devices to the router...
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Wireless Speeds • Provides a secure local wireless 802.11n network of 300Mbps • Connects up to 15 wireless devices to the router...
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Wireless Speeds • Provides a secure local wireless 802.11n network of 300Mbps • Connects up to 15 wireless devices to the router...
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Wireless Speeds • Provides a secure local wireless 802.11n network of 300Mbps • Connects up to 15 wireless devices to the router...
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Create a wired network Connect an Ethernet cable to the LAN port to share the Internet connection with a wired device...
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Voice calls over TELUS 4G Network Connect up to 2 standard PSTN telephones to the Smart Hub voice ports, to make calls over the TELUS 4G network while connected to the Internet. NOTE: Even though 2 telephones can be connected to the Smart Hub, only one phone line can be used at any given time...
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Antennas • 2 x 4G antennas (1 x Internal, 1 x External) • 2 x WiFi antennas (2 x Internal)
Connecting via WiFi Refer to the wireless security card that is included in the box for connecting WiFi devices. The unique wireless network name and security key is listed and simple instructions let users know how to connect. WiFi settings can be changed in the user interface (detailed later)
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Wired Connection with Ethernet Cable Devices can be connected to the Smart Hub 4G with an Ethernet cable • Connect the supplied Ethernet cable to the port marked LAN • Connect the other end of the Ethernet cable to the device you want to network (desktop, laptop, gaming console etc) •...
LEDs explained WiFi LED: Indicates whether WiFi network is active WAN LED: Indicates whether router is connected to the Internet via fixed line WAN connection LAN LED: Indicates whether LAN connection is established 4G LED: Lights up when connected via 4G Line 1 LED: Indicates activity of phone connected to Line 1 Line 2 LED:...
User Interface Through the user interface you can change the Smart Hub 4G’s settings if you desire (defaults are fine to use). Open a web browser and type 192.168.20.1 into the address bar and press Enter. Enter the default login/password of admin/admin Users can access the Set-up Wizard which steps them through the initial set-up of the Smart Hub and the configuration of basic settings...
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User Interface The user interface allows users to view and configure the settings of the Smart Hub 4G. Users can toggle between basic and advanced screens. All sections of the user interface are clearly explained in the user manual...
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FREQUENTLY ASKED QUESTIONS What do the Line ports do?
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FREQUENTLY ASKED QUESTIONS What do the Line ports do? The Line ports allows you to connect a standard telephone and make calls over the TELUS 4G network...
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FREQUENTLY ASKED QUESTIONS How many LAN ports does the router have?
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FREQUENTLY ASKED QUESTIONS How many LAN ports does the router have? The router has 1 x LAN (Ethernet) port that will enable you to connect one PC/computer by Ethernet cable...
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FREQUENTLY ASKED QUESTIONS How many people can share my connection?
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FREQUENTLY ASKED QUESTIONS How many people can share my connection? The 1 x LAN port allows you to connect 1 x PC/computer. Up to 15 users can connect to the router via WiFi. Therefore, a maximum of 16 users/devices can access the Smart Hub’s Internet connection simultaneously...
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FREQUENTLY ASKED QUESTIONS What is the difference between a USB modem and the NetComm Smart Hub 4G?
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FREQUENTLY ASKED QUESTIONS What is the difference between a USB modem and the NetComm Smart Hub 4G? A USB modem (or dongle) is used to connect a single device to the 4G network. The router also connects to the 4G network, however it creates a local WiFi...
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FREQUENTLY ASKED QUESTIONS Does the router connect via ADSL or Cable?
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FREQUENTLY ASKED QUESTIONS Does the router connect via ADSL or Cable? The NetComm Smart Hub 4G uses the coverage and speed of the TELUS 4G network and therefore does not connect via a wire line (ADSL/Cable) connection. With speeds of up to 21 Mbps, the...
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FREQUENTLY ASKED QUESTIONS Do I need an external antenna?
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FREQUENTLY ASKED QUESTIONS Do I need an external antenna? The router comes with 2 x internal WiFi antennas, 1 x internal 4G antenna and 1 x external 4G antenna (provided). If you live in a remote location and the router shows a low signal strength, you can purchase a high gain external 4G antenna and connect it to the SMA connector to boost your connection to the 4G network.
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FREQUENTLY ASKED QUESTIONS What are the download and upload speeds?
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FREQUENTLY ASKED QUESTIONS What are the download and upload speeds? The router is a 21Mbps device. The theoretical maximum download speed is 21Mbps and the upload is 5.76Mbps, however this depends on your geographical location and surroundings.
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TELUS Smart Hub NetComm Smart Hub 4G Model Number 3G8WV-TS 3G38WV-TS Maximum Download Speeds 7.2 Mbps 21 Mbps Maximum Uplink Speeds 5.76 Mbps 5.76 Mbps Ethernet ports WiFi Wireless N – 300 Mbps Wireless N – 300 Mbps Voice 2 x RJ-11 (circuit switched voice)