NetComm 3G38WV-TS User Manual page 46

System Monitor
The Periodic Ping Reset Monitor configures the NetComm Smart Hub 4G to transmit controlled ping packets to user specified IP
addresses. If the router does not receive a response to the pings the router will reset the connection. The purpose of this feature is
to ensure recovery of the device if the internet connection disconnects and does not reconnect for some reason.
This feature works as follows:-
1. At a time interval specified by the "Periodic Ping Timer" value in seconds, the NetComm Smart Hub 4G sends 3
consecutive pings to the "Destination Address".
2. If all 3 pings fail the NetComm Smart Hub 4G sends 3 consecutive pings to the "Second Address".
3. The NetComm Smart Hub 4G then sends 3 consecutive pings to the "Destination Address" and 3 consecutive pings
to the "Second Address" at the time interval specified by the "Periodic Ping Accelerated Timer" value in seconds.
4. If all accelerated pings in step 3 fail, the NetComm Smart Hub 4G resets the connection after waiting the amount of
time specified by the "Fail Count" value in seconds.
5. If any of the pings succeed, the NetComm Smart Hub 4G returns to step 1 and does not reset the connection.
Please note: The "Periodic Ping Timer" should never be set to a value less than 60 seconds; this is to allow the
NetComm Smart Hub 4G time to reconnect to the cellular network following a reboot.
To disable the Periodic Ping Reset Monitor function simply set to "Fail Count" 0.
The NetComm Smart Hub 4G can be configured to automatically reboot on a periodic interval specified in minutes. While this is not
necessary, it does ensure that in the case of remote installations it will reboot the NetComm Smart Hub 4G if some anomaly occurs.
The default value is 0 which disables the Periodic Reset Timer.
The maximum value is 65535 minutes.
YML38
www.netcommlimited.com
Figure 53 - Advanced View - System Monitor Settings
3G38WV-TS
Telus 3G38WV-TS User Guide
46