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PUTTING A CALL ON HOLD
You can put a call on hold by pressing the
you can hang up your phone without losing the call.
In order to get re-connected to a call that you previously put on hold, you must
first lift the handset or press the
will be reconnected to your previous call.
Note: A call that was put on hold at a specific extension can only be retrieved
from the same extension. In order to re-connect to a call from a different
extension, use the call park and unpark functions.
TRANSFERRING A CALL
When you're on a call, you can transfer it to another extension or voicemail box.
TRAN
1. Press the
2. Dial the number of the extension or
you are transferring the caller to a voicemail box.
3. Hang up the call. The person on hold will be connected to the number you
just dialed.
4. If the number you dialed is busy or unavailable, you can press the
softkey to get re-connected to your call on hold.
CONFERENCING CALLS
When you are on a call, you can add another person to create a three-way call.
1. Press the
2. Dial the number of the extension or phone number of the person you would
like to conference in.
3. Once the person has answered, press the
currently on hold to your conversation.
4. If the number you dialed is busy or unavailable, press the
to get re-connected to your call on hold.
W W W.T A L K S W I T C H . C O M
softkey to put the current call on hold.
button to put the current call on hold.
button. Once a call is on hold,
button, then press the
followed by the mailbox number if
*
CONF
button to add the call
T S - 2 0 0 U S E R G U I D E
button. You
CNCL
CNCL
softkey
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