Using The Integrated Troubleshooting Tools - Xerox WorkCentre 7220 User Manual

Troubleshooting
3. Touch the Down arrow and select Faults, Alerts, or Faults & Alerts.
4. To view details, touch a fault or alert.
Viewing the Fault History on the Control Panel
When faults occur, they are logged in to a fault history file by date, time, and fault code. Use this list to
identify trends and resolve problems.
To view the fault history:
1. At the printer control panel, press the Machine Status button.
2. Touch the Active Messages tab.
3. Touch Fault History.
The screen displays the number, date, time, and image count for each fault code.

Using the Integrated Troubleshooting Tools

You can use several integrated tools, such as Information pages and CentreWare Internet Services, to
troubleshoot print-quality problems and jams.
Printing Information Pages
1. At the printer control panel, press the Machine Status button.
On the Machine Information tab, touch Information Pages, then touch the desired information
2.
page.
Touch Print.
3.
Note: Information pages can also be printed from CentreWare Internet Services.
Specifying the Source Tray for Printing Information Pages
At the printer control panel, press the Machine Status button, then touch the Tools tab.
1.
Touch Device Settings > Paper Management > Tray Settings.
2.
3. Determine the tray with the lowest priority value. If it is the tray you want to use, no further action
is required.
Touch the specific tray you want the printer to use, then touch Change Settings.
4.
5. Touch the number under Priority, then use the alphanumeric keypad on the control panel to enter a
lower value than any other tray.
Note: Tray priority values are from 1 through 99, with 1 being the highest priority and 99 the lowest.
To confirm the setting, touch Save.
6.
To return to the Tools tab, touch Close, or, to return to the main screen touch Services Home.
7.
232 WorkCentre 7220/7225 Multifunction Printer
User Guide