Troubleshooting
Jams During Automatic 2-Sided Printing
Probable Causes
Using paper of the wrong size, thickness, or
type.
Paper type is set incorrectly in the print driver. Ensure that the paper type is set correctly in the driver and that the
Paper is loaded in the wrong tray.
Tray is loaded with mixed paper.
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WorkCentre 7220/7225 Multifunction Printer
User Guide
Solutions
Use paper of the correct size, thickness, or type. For details, see
Supported Paper Sizes and Weights for Automatic 2-Sided Printing
on page 53.
paper is loaded in the correct tray. For details, see
on page 50.
The paper must be loaded in the correct tray. For details, see
Supported Paper
on page 50.
Load the tray with only one type and size of paper.
Supported Paper