Call Center Agent features
To Walkaway while in Not Ready
mode (Not Ready LED or LCD
indicator is on, and Not Ready is
shown on the display):
/
Not Ready
/
Hold
To return from Walkaway:
/
In - Calls
or
/
Not Ready
28
1. Press the
Not Ready
2. Press the
Hold
3. Disconnect the headset.
1. Connect the headset.
2. Press the
key
indicator.
Note 1: If a caller disconnects before you
return from Walkaway, the Not Ready
indicator flashes. When you return from
Walkaway, you are in Not Ready mode.
Note 2: Even if you are using the optional
handset, you must disconnect the headset
to activate walkaway mode. There is not a
quick disconnect for the handset.
Key.
Key.
next to the flashing