M3905 Call Center Telephone Keys - Nortel M3905 User Manual
Meridian digital telephones call center
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Also See for M3905:
- User manual (92 pages) ,
- Quick reference manual (33 pages) ,
- Quick reference card (2 pages)
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Introduction to the M3905 Call Center telephone
M3905 Call Center telephone keys
The M3905 Call Center telephone features:
•
Eight Programmable Line (DN)/Feature Keys (self-labeled), giving you
access to eight different lines (DNs) or features.
•
Four Context Sensitive Soft Keys (self-labeled)
•
Six Fixed Feature keys which may be configured to fit your business
needs (see note):
— Headset (with LED indicator)*
— In-Calls*
— Call Supervisor*
— Emergency*
— Not Ready*
— Make Set Busy*
Note: The Headset and In-Calls Keys are required. Your network administrator can
reconfigure the remaining four keys to any of the features listed above. Default keys are
indicated by an asterisk. Order the optional Key Cap Kit to obtain key caps for the
non-default features. See "Additional Key Caps" on page 94.
2
— Call Agent
— Observe Agent
— Answer Emergency
— Answer Agent
— Activity Code
— Display Queue
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