Dlc/Llc Troubleshooting - Brother NC-series User Manual

Multi-protocol print server

Table of Contents

6. Verify that you have selected the correct AppleTalk zone. Because the

print server gets its zone information from router broadcasts, it may

not be in the zone you expect, and will therefore not show up in the

Chooser. If this is the case, you may need to force the zone name with

the SET APPLETALK ZONE command described in Appendix A.

7. Verify that you have a PostScript printer, because AppleTalk and

PATHWORKS for Macintosh require PostScript. If you have a printer

with automatic language switching, the printer may need to be

manually forced into PostScript mode via the printer front panel (if

your printer has a LCD panel).

8. If you are using PATHWORKS for Macintosh, make sure that you

specified the LAT port (not the normal name@zone) as the

destination.

9. Make sure that PATHWORKS for Macintosh software has been

upgraded for support of the Macintosh System 7 finder (a patch is

required; the easiest way to determine this is to find out if you have

Macintosh computers with System 7 that are successfully printing to

other printers via PATHWORKS for Macintosh.

10. Verify that the Laser Prep versions on all Macintosh computers that

need to print to the print server are the same.

11. Make sure that bi-directional communications are working, because

this is essential for PATHWORKS for Macintosh. To verify this on a

VMS system:

- Stop the queue (STOP/QUEUE/RESET queuename ).

- Connect to the device (SET HOST/DTE LTAxxx:).

- When you get the message that you are connected, type a <CTRL-T>

to query the printer.

- You should get a response back similar to %%[ status: idle ]%%. If

you do not get this response back, make sure that the printer is forced

into PostScript mode; if necessary, do a SET SERVICE

servicename RECEIVE DISABLED to put the Brother print

server back into bi-directional mode. use the SET PORT P1

BINARY LJ4 command to enable binary mode.