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Brother NC-8100h User Manual

Multi-protocol print/fax server.
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version B
Multi-Protocol Print / Fax Server
NC-8100h
USER'S GUIDE
Please read this manual thoroughly before using the printer. You can print or view this manual
from the CD-ROM (supplied with your FAX/MFC) at any time, please keep the CD-ROM in a
convenient place for quick and easy reference at all times.
i

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Troubleshooting

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   Summary of Contents for Brother NC-8100h

  • Page 1

    version B Multi-Protocol Print / Fax Server NC-8100h USER’S GUIDE Please read this manual thoroughly before using the printer. You can print or view this manual from the CD-ROM (supplied with your FAX/MFC) at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all times.

  • Page 2

    Trademarks Brother is a registered trademark of Brother Industries, Ltd. HP, HP/UX, JetDirect and JetAdmin are trademarks of Hewllet-Packard Company. UNIX is a trademarks of UNIX Systems Laboratories. Ethernet is trademark of Xerox Corporation. Postscript is trademark of Adobe Systems Incorporated. NetWare is a trademark of Novell, Inc.

  • Page 3

    Printer Customer Support Brother International Corporation 100 Somerset Corporate Blvd. Bridgewater, NJ 08807 In CANADA Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 Brother fax-back system (USA Only) Brother Customer Service has installed an easy to use fax-back system so you can get instant answers to common technical questions and product information for all Brother products.

  • Page 4: Overview

    Introduction Overview The Brother NC-8100h Print / Fax Server allows your Brother FAX/MFC to be attached and shared on a 10/100Mbit Ethernet Network. Web Based Management and Administration utilities provide easy configuration and management of your Brother FAX/MFC. Once installed and configured, the NC-8100h allows your FAX/MFC machine to FAX documents over the Internet;...

  • Page 5: Table Of Contents

    TABLE OF CONTENTS Overview ............................Features ............................. IMPORTANT INFORMATION: REGULATIONS................ xiii Federal Communications Commission (FCC) Declaration of Conformity (For U.S.A. only) ..xiii Declaration of Conformity (Europe) ....................CHAPTER ONE TCP/IP Configuration Assigning TCP/IP Information ..Overview............................. Using the FAX/MFC front panel to allocate an IP address ............Using BRAdmin and the TCP/IP Protocol to set the IP address ...........

  • Page 6

    4-DEL ERROR MAIL........................2-10 5-NOTIFICATION ........................2-10 4-Setup Mail TX..........................2-10 1-SENDER SUBJECT........................2-10 2-SIZE LIMIT ..........................2-11 3-NOTIFICATION ........................2-11 5-Setup Relay ........................... 2-12 1-RLY BROADCAST........................2-12 2-RELAY DOMAIN........................2-12 3-RELAY REPORT ........................2-12 6-Setup Misc............................. 2-13 1-NETWARE..........................2-13 2-NET FRAME ..........................

  • Page 7

    Setup Mail (TX) ..........................4-11 Setup Mail (RX) ..........................4-11 Error mail............................4-12 Important information on Internet Fax..................4-12 Using Scan to E-mail ........................4-13 Entering Text ..........................4-14 ® CHAPTER FIVE TCP/IP Printing Printing from Windows ® ® Windows 2000 or Windows XP LAN Server and Warp Server.......

  • Page 8

    Other Sources of Information......................CHAPTER SEVEN NetBIOS Peer to Peer Printing How to Printing using ® ® NetBIOS on Windows 95/98/Me/NT /2000/XP ........... Overview............................. Quick Tips: ............................Print / Fax Server Configuration...................... Changing the workgroup/domain name using TELNET or BRCONFIG or a web browser ..®...

  • Page 9

    General Information.......................... Creating a NDPS Printer Using NWADMIN for NetWare5............NDPS Manager ..........................NDPS Broker............................Creating a Printer Agent........................Configuring Netware 3 and NetWare 4 systems................Configuring the Brother Print / Fax server (Queue Server Mode in Bindery emulation mode) using BRAdmin ........................Configuring the Brother Print / Fax server (Queue Server Mode in NDS mode) using BRAdmin............................

  • Page 10

    ® ® Windows 3.5x Setup ....................... 11-5 Configuring DLC on Other Systems ....................11-5 CHAPTER TWELVE Unix Printing Printing from Unix/Linux using TCP/IP ........................12-1 Overview............................12-1 Quick Tips: ............................ 12-1 TCP/IP.............................. 12-2 General TCP/IP UNIX Host Configuration .................. 12-3 Linux Configuration........................

  • Page 11

    ® Windows 95/98/Me/2000/XP FTP/IPP Troubleshooting ............13-12 Novell NetWare Troubleshooting....................13-13 AppleTalk Troubleshooting ......................13-14 DLC/LLC Troubleshooting ......................13-15 Web Browser Troubleshooting (TCP/IP) ..................13-15 Internet Fax Troubleshooting ....................... 13-16 CHAPTER FOURTEEN Brother Network PC Fax Software Installing and using the Brother Network PC Fax Software ......14-1 Overview............................

  • Page 12

    Appendix A Appendix ................... General Information......................... Appendix B Using Services................... General .............................. Appendix C Reloading the Print / Fax Server Firmware........General .............................. Reloading firmware using BRAdmin....................Reloading using the FTP Protocol from a command prompt ............Reloading using the FTP Protocol from a Web Browser............... Appendix D Specifications and Function Table..........

  • Page 13: Important Information: Regulations

    IMPORTANT INFORMATION: REGULATIONS Federal Communications Commission (FCC) Declaration of Conformity (For U.S.A. only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulvard Bridgewater, NJ 09907-0911, USA TEL: (908) 704-1700 declares, that the products Product Name: Brother Network Card (BR-net) Model Number: NC-8100h complies with Part 15 of the FCC Rules.

  • Page 14: Declaration Of Conformity (europe)

    Industry Canada Compliance Statement (For Canada only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada. Declaration of Conformity (Europe) Brother Industries, Ltd., 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japan declare that this product is in conformity with the following normative documents.

  • Page 15: Overview

    CHAPTER 1 TCP/IP CONFIGURATION CHAPTER ONE TCP/IP Configuration Assigning TCP/IP Information Overview The TCP/IP protocol requires that each device on the network have it's own unique IP address. Use the following information to learn about IP address configuration. By default Brother Print / Fax servers have a sample IP address of 192.0.0.192, however, you can easily change this IP address number to match with the IP address details of your network.

  • Page 16: Using The Fax/mfc Front Panel To Allocate An Ip Address

    CHAPTER 1 TCP/IP CONFIGURATION Using the FAX/MFC front panel to allocate an IP address Refer to chapter 2 for details on how to configure IP address information using the FAX/MFC control panel. By using the front panel of the FAX/MFC, you can program the IP address details at the same time that other FAX/MFC parameters are configured.

  • Page 17: Using Bradmin And The Ipx/spx Protocol To Set The Ip Address

    CHAPTER 1 TCP/IP CONFIGURATION Using BRAdmin and the IPX/SPX Protocol to set the IP address If your PC has Novell Netware Client software and is using the IPX/SPX protocol, do the following: 1. Select IPX/SPX filter in the left frame of the main window. 2.

  • Page 18: Changing The Ip Address Using The Bradmin Application

    CHAPTER 1 TCP/IP CONFIGURATION Changing the IP Address using the BRAdmin application ® ® Start the BRAdmin application (from Windows 95/98/Me/NT 4.0/2000/XP). The BRAdmin application can use the IPX/SPX or TCP/IP protocols to communicate with the Brother Print / Fax server. As the default IP address of Brother Print / Fax servers is 192.0.0.192, the Print / Fax server will probably be incompatible with the IP address numbering scheme on your network.

  • Page 19: Using Dhcp To Configure The Ip Address

    CHAPTER 1 TCP/IP CONFIGURATION Using DHCP to Configure the IP address Dynamic Host Configuration Protocol (DHCP) is one of several automated mechanisms for IP address allocation. If you have a DHCP Server in your ® ® network (typically a Unix, Windows /2000 or Novell Netware network) the Print / Fax server will automatically obtains its IP address from DHCP server and register its name with any RFC 1001 and 1002-compliant dynamic name services.

  • Page 20: Using Arp To Configure The Print / Fax Server Ip Address

    CHAPTER 1 TCP/IP CONFIGURATION Using ARP to Configure the Print / Fax server IP Address If you are unable to use the BRAdmin application, FAX/MFC front panel and your network does not use a DHCP server, you can also use the ARP command. ARP is the simplest method of configuring the Print / Fax server IP address.

  • Page 21: Using Rarp To Configure The Ip Address

    CHAPTER 1 TCP/IP CONFIGURATION Using RARP to Configure the IP Address Brother Print / Fax server IP address can be configured using the Reverse ARP (rarp) facility on your host computer. This is done by editing the /etc/ethers file (if this file does not exist, you can create it) with an entry similar to the following: 00:80:77:31:01:07 BRN_310107...

  • Page 22: Using Bootp To Configure The Ip Address

    CHAPTER 1 TCP/IP CONFIGURATION Using BOOTP to Configure the IP Address BOOTP is an alternative to rarp that has the advantage of allowing configuration of the subnet mask and gateway. In order to use BOOTP to configure the IP address make sure that BOOTP is installed and running on your host computer (it should appear in the /etc/services file on your host as a real service;...

  • Page 23: Changing The Ip Address Settings With The Telnet Console

    CHAPTER 1 TCP/IP CONFIGURATION Changing the IP Address settings with the TELNET Console You can also use the TELNET command to change the IP address. Using TELNET is effective way, when you change the IP address. But a valid IP address must already be programmed into the Print / Fax server.

  • Page 24: Lan Main Setup Menu

    CHAPTER 2 FRONT PANEL SETUP MENU CHAPTER TWO Front Panel Setup Menu LAN Main Setup Menu The LAN menu selections allow you to setup the Brother FAX/MFC for your network and Internet Fax configuration. Press [Menu] then press the appropriate number for LAN, based on the selections displayed on your machine.

  • Page 25

    CHAPTER 2 FRONT PANEL SETUP MENU STATIC mode In this mode the FAX/MFC IP address must be manually assigned. Once entered the IP address is locked to the assigned address. AUTO mode In this mode, the FAX/MFC will scan the network for a DHCP server, if it can find one, and if the DHCP server is configured to allocate an IP address to the FAX/MFC, then the IP address supplied by the DHCP server will used.

  • Page 26: 2-ip Address

    CHAPTER 2 FRONT PANEL SETUP MENU In order to enable BOOTP, simply use an editor to delete the "#" (if there is no "#", then BOOTP is already enabled). Then edit the BOOTP configuration file (usually /etc/bootptab) and enter the name, network type (1 for Ethernet), Ethernet address and the IP address, subnet mask and gateway of the Print / Fax server.

  • Page 27: 3-subnet Mask

    CHAPTER 2 FRONT PANEL SETUP MENU IP ADDRESS This field displays the current IP address of the FAX/MFC. If you have selected a Boot Method of STATIC, enter the IP address that you wish to assign to the FAX/MFC (check with your network manager for the IP address to use). If you have selected a method other than STATIC, the FAX/MFC will attempt to determine its IP address using the DHCP or BOOTP protocols.

  • Page 28: 5-host Name

    CHAPTER 2 FRONT PANEL SETUP MENU 5-HOST NAME 1. Press the [Menu] button to display the configuration menu. 2. Select LAN 3. Press [1] [5]. 4. Select [1] to change the Host Name—OR—[2] to exit. 5. Enter the Host Name. 6.

  • Page 29: 8-dns Server

    CHAPTER 2 FRONT PANEL SETUP MENU PRIMARY WINS Server IP Address ® This field specifies the IP address of the primary WINS (Windows Internet Naming Service) server. If set to a non-zero value, the machine will contact this ® server to register its name with the Windows Internet Name Service.

  • Page 30

    CHAPTER 2 FRONT PANEL SETUP MENU Refer to the following table (only for MFC-9700): Once Twice Three times Four times If you want to enter a blank space, press " " " " twice. To change the mode between upper case and lower case for entering the e-mail / I-Fax address press [!Shift] and [3].

  • Page 31: 2-smtp Server

    CHAPTER 2 FRONT PANEL SETUP MENU 4. Press [Set] to accept the selection. 5. Press [Stop/Exit] to exit the configuration menu. 2-SMTP SERVER 1. Press the [Menu] button to display the configuration menu. 2. Select LAN. 3. Press [2] [2]. 4.

  • Page 32: 5-mailbox Pwd

    CHAPTER 2 FRONT PANEL SETUP MENU 5-MAILBOX PWD 1. Press the [Menu] button to display the configuration menu. 2. Select LAN. 3. Press [2] [5]. 4. Enter the user password assigned to the FAX/MFC to login to the POP3 Server. Please note that this password is case sensitive. 5.

  • Page 33: 4-del Error Mail

    CHAPTER 2 FRONT PANEL SETUP MENU HEADER This selection allows the contents of the mail header to be printed when the received message is printed (Subject+From+To or All or NONE). 4-DEL ERROR MAIL 1. Press the [Menu] button to display the configuration menu. 2.

  • Page 34: 2-size Limit

    CHAPTER 2 FRONT PANEL SETUP MENU 2-SIZE LIMIT 1. Press the [Menu] button to display the configuration menu. 2. Select LAN. 3. Press [4] [2]. 4. Press ! or " to select ON or OFF. 5. Press [Set] to accept the selection. 6.

  • Page 35: 5-setup Relay

    CHAPTER 2 FRONT PANEL SETUP MENU 5-Setup Relay This menu has three selections 1-RLY Broadcast, 2-Relay Domain and 3-Relay Report. For details on Relay Broadcast refer to Chapter3, How to use the Web- Based Management Utility or Chapter 4 Internet Fax. 1-RLY BROADCAST 1.

  • Page 36: 6-setup Misc

    CHAPTER 2 FRONT PANEL SETUP MENU 6-Setup Misc. 1-NETWARE You can select to switch the NetWare feature “ON”, this allows you specify the Frame Type is item 2. 1. Press the [Menu] button to display the configuration menu. 2. Select LAN. 3.

  • Page 37: 5-netbios/ip

    CHAPTER 2 FRONT PANEL SETUP MENU 5-NETBIOS/IP 1. Press the [Menu] button to display the configuration menu. 2. Select LAN. 3. Press [6] [5]. 4. Press ! or " to select ON or OFF. 5. Press [Set] accept the selection. 6.

  • Page 38: User Setting List

    CHAPTER 2 FRONT PANEL SETUP MENU User Setting List 1. Press the [Reports] button. 2. Select USER SETTINGS/SYSTEM SETUP. 3. Press [Set] to print the report. This feature prints a report listing all the current user settings. The NC-8100h Print / Fax Server Settings will be printed on the second page of the report. 2-15...

  • Page 39: Management Utility

    CHAPTER 3 WEB BASED MANAGEMENT CHAPTER THREE Web Based Management How to Use the Web-Based Management Utility Overview The Web Based Management utility provides easy management and status information for your Brother FAX/MFC. A standard World Wide Web Browser (we recommend Netscape Navigator version 4.xx /Microsoft Internet Explorer version 4.xx a or later) can be used to manage your Brother FAX/MFC using the HTTP (Hyper-Text Transfer Protocol).

  • Page 40: How To Connect Using A Browser

    CHAPTER 3 WEB BASED MANAGEMENT How to Connect Using a Browser Type the IP address of the Brother FAX/MFC into your Web browser ( Ex. http://192.189.207.3). You can also use the NetBIOS name (Host Name) of the ® Brother network board if you are in Microsoft Windows domain/Workgroup environment (WINS Config/WINS Server must already be set).

  • Page 41

    CHAPTER 4 INTERNET FAX CHAPTER FOUR Internet FAX Overview Internet Faxing (I-FAX) allows you to send and receive FAX documents using the Internet as the transport mechanism. Documents are transmitted in E-mail messages as attached TIFF-F files. This means that PC’s are also able to receive and send documents, providing that the PC has as an application that can ®...

  • Page 42: Chapter Four Internet Fax

    CHAPTER 4 INTERNET FAX Getting Connected Before sending or receiving an Internet Fax you must configure your Brother FAX/MFC to communicate with your network and mail server. You must ensure the following: a correctly configured IP address for your FAX/MFC, an E-mail address for your FAX/MFC, the mail server(s) IP address, mailbox name and password for your Brother FAX/MFC.

  • Page 43: Sending An Internet Fax

    CHAPTER 4 INTERNET FAX Sending an Internet Fax • Send the Internet Fax in the same way to send a fax. If you have already programmed the addresses of the Internet Fax addresses into the FAX/MFC as a One Touch or Speed Dial, you can send the Internet Fax in the same way as you would send a normal fax.

  • Page 44: Entering Text

    CHAPTER 4 INTERNET FAX Entering Text Press [1], while holding down [!Shift] to change into the "alphabet" dialling mode. MFC-9700: You can now use the Dial Pad to dial the E-mail address. Refer to the following table: Most number keys have three or four letters printed above them. The keys for 0, #, * don’t have printed letters because they are used for special characters.

  • Page 45

    CHAPTER 4 INTERNET FAX Repeating letters: If you need to enter a character assigned to the same key as the previous character, press " " to move the cursor to the right. " " Special characters and symbols: (space) ! “ # $ % & ’ () * + , - . / € (€ is not available for US and Press * for Canada users) Press # for...

  • Page 46: Receiving E-mail Or Internet Fax

    CHAPTER 4 INTERNET FAX Receiving E-mail or Internet Fax There are 2 ways you can receive E-mail messages: • POP3 receiving at regular intervals • POP3 receiving (manually initiated) • SMTP receiving Using POP3 receiving the FAX/MFC machine must poll the E-mail server to receive the print jobs.

  • Page 47: Receiving An Internet Fax To A Pc

    CHAPTER 4 INTERNET FAX Receiving an Internet Fax to a PC When a PC receives an Internet Fax document, the document is attached to a mail message that informs the PC that it is receiving a document from an Internet Fax. This is notified in the Subject field of the received mail message.

  • Page 48: Relay Broadcasting

    CHAPTER 4 INTERNET FAX Relay Broadcasting This function allows the Brother FAX/MFC to receive a document over the Internet, and then relay it to other fax machines through conventional telephone lines. If you wish to use your FAX/MFC as a relay broadcast device, you must specify the domain name that you trust at the FAX/MFC, in other words, the portion of the domain after the ‘@’...

  • Page 49: Relay Broadcast From A Fax/mfc

    CHAPTER 4 INTERNET FAX Relay Broadcast from a FAX/MFC FAX@brother.com UKFAX@brother.co.uk 123456789 Your FAX/MFC has an E-mail address of FAX@brother.com, you wish to send a document from this machine to another FAX/MFC in England with an E-mail address of UKFAX@brother.co.uk, this machine will then forward the document to a standard FAX machine using a conventional telephone line.

  • Page 50: Relay Broadcast From A Pc

    CHAPTER 4 INTERNET FAX You can also store the address information in One-Touch Dial. For example: Store UKFAX@brother.co.uk(Fax#123) in One-Touch Dial key 01 and store UKFAX@brother.co.uk(Fax#456) in One-Touch Dial key 02. You can then press the One-Touch Dial Key for each number instead on entering each individual number.

  • Page 51: Tx Verification Mail

    CHAPTER 4 INTERNET FAX TX Verification Mail Transmission Verification Mail supports two separate functions. Verification Mail for sending allows you request notification from the receiving station that the I-Fax or E-mail was received and processed. Verification Mail for receiving allows you to transmit a default report back to the sending station after successfully receiving and processing an I-Fax or E-mail.

  • Page 52: Error Mail

    CHAPTER 4 INTERNET FAX Receive Notification “MDN” When switched to “MDN” a report as described above is sent back to the sending station if the originating station sent the “MDN” field to request confirmation. Receive Notification “OFF” OFF – Switches all forms of receive notification OFF, no messages are send back to the sending station regardless of the request.

  • Page 53: Using Scan To E-mail

    CHAPTER 4 INTERNET FAX Using Scan to E-mail When a PC receives an Internet Fax document, the document is attached to a mail message that informs the PC that it is receiving a document from an Internet Fax. This is notified in the Subject field of the received mail message.

  • Page 54: Entering Text

    CHAPTER 4 INTERNET FAX Select the number for your preferred resolution and format and press the “Set” key. If you have already programmed this information into the FAX/MFC as a One Touch or Speed Dial, simply select the appropriate Dial location and press “Fax Start”. To manually enter the address, continue to the following step.

  • Page 55

    CHAPTER 4 INTERNET FAX Making corrections: If you entered a letter incorrectly and want to change it, press ! to move the cursor after the last correct letter. Then re-enter the correct text and/or digits. You can also back up and type over incorrect letters. Repeating letters: If you need to enter a character assigned to the same key as the previous character, press "...

  • Page 56: 2000 Or Windows ® Xp Lan Server And Warp Server

    CHAPTER 5 TCP/IP PRINTING CHAPTER FIVE TCP/IP Printing ® Printing from Windows ® ® Windows 2000 or Windows XP LAN Server and Warp Server Overview ® Users of Windows NT can print directly to a network ready Brother FAX/MFC ® using the TCP/IP protocol.

  • Page 57: Windows Nt 3.5x/nt 4.0/2000/xp (tcp/ip) Configuration

    CHAPTER 5 TCP/IP PRINTING ® Windows NT 3.5x/NT 4.0/2000/XP (TCP/IP) Configuration ® If you have not already done so, install the TCP/IP protocol onto your Windows NT system. This is done via the Network icon in the Control Panel window of the ®...

  • Page 58: Windows 2000 Windows Xp Printing (printer Driver Not Yet Installed)

    CHAPTER 5 TCP/IP PRINTING ® ® Windows 2000 Windows XP Printing (Printer Driver not yet installed) ® ® By default, Windows 2000 and Windows XP systems install with all the necessary software required for you to be able to print. This chapter describes the two most commonly used configurations, Standard TCP/IP Port printing and IPP (Internet Printing Protocol).

  • Page 59: Ipp Printing From Windows 2000 And Windows Xp Clients

    CHAPTER 5 TCP/IP PRINTING ® IPP Printing from Windows 2000 and ® Windows XP Clients If you wish to print using the IPP protocol, follow these steps: 1. From the Printers Folder select "Add Printer", the "Add Printer Wizard" will now stat. Click on "Next" 2.

  • Page 60: Windows Nt 4.0 Printing

    CHAPTER 5 TCP/IP PRINTING ® Windows NT 4.0 Printing If you did not install the TCP/IP protocol or the Microsoft TCP/IP Printing ® protocol during the installation of your Windows NT 4.0 system (either workstation or server) follow these steps. Please note that it is essential that you install the Microsoft TCP/IP Printing protocol if you wish to print over the network using the TCP/IP protocol.

  • Page 61: Windows Nt 4.0 Printing (printer Driver Not Yet Installed)

    CHAPTER 5 TCP/IP PRINTING ® Windows NT 4.0 Printing (Printer Driver not yet installed) 1. Go to the Start button, choose Settings, and then select Printers. Double click the Add Printer icon to get the Add Printer Wizard. Select My Computer (Not Network Printer) and click on Next.

  • Page 62: Windows Nt 4.0 Printing (printer Driver Already Installed)

    CHAPTER 5 TCP/IP PRINTING ® Windows NT 4.0 Printing (Printer Driver already installed) Follow these steps if the printer driver is already installed. 1. Click on Start then select Settings/Printers to display the currently installed printer drivers. 2. Double click the printer driver you wish to configure and select Printer menu and then choose Properties.

  • Page 63: Windows Nt 3.5x Printing

    CHAPTER 5 TCP/IP PRINTING ® Windows NT 3.5x Printing 1. Go into the Control Panel and run the Network applet. 2. Select Add Software and TCP/IP Protocol and related components. 3. Select the TCP/IP Network Printing Support check box. And then click on the Continue button.

  • Page 64: Other Sources Of Information

    CHAPTER 5 TCP/IP PRINTING Other Sources of Information http://solutions.brother.com/ 1. Visit for more information on network printing and for documents on the IPP protocol and how to configure a ® Windows 2000/95/98/Me System. 2. Refer to chapter 1 of this user guide to learn how to configure the IP address of the printer.

  • Page 65: Chapter Six Peer To Peer Printing

    CHAPTER 6 TCP/IP PEER TO PEER PRINTING CHAPTER SIX Peer to Peer Printing ® How to Print in a Windows 95/98/Me Peer to Peer network Overview ® Microsoft's Windows 95/98/Me operating systems features built-in networking ® capabilities. These capabilities allow a Windows PC to be configured as a client workstation in a file server based network environment.

  • Page 66: Tcp/ip Printing

    CHAPTER 6 TCP/IP PEER TO PEER PRINTING TCP/IP Printing Our Peer to Peer printing software requires the TCP/IP protocol to be installed on ® your Windows peer-to-peer computers and an IP Address has to be defined for ® the Print / Fax server. Refer to your Windows documentation for more ®...

  • Page 67: Installing The Brother Peer To Peer Software

    CHAPTER 6 TCP/IP PEER TO PEER PRINTING Installing the Brother Peer to Peer Software 1. Start the CD-ROM (supplied with your FAX/MFC) installation menu program according to the Quick Setup Guide and select Install Software. 2. From the Network Applications menu select Install Software. 3.

  • Page 68: Associating To The Printer

    CHAPTER 6 TCP/IP PEER TO PEER PRINTING Associating to the printer ® You must now create a printer on your Windows system using the standard ® Windows printer setup procedure. 1. To do this, go the Start button, select Setting and then Printers. 2.

  • Page 69: Other Sources Of Information

    CHAPTER 6 TCP/IP PEER TO PEER PRINTING Other Sources of Information 1. Visit http://solutions.brother.com/ for more information on network printing. 2. Refer to chapter 1 of this user guide to learn how to configure the IP address of the FAX/MFC.

  • Page 70: 95/98/me/nt /2000/xp

    CHAPTER 7 NETBIOS PEER-TO-PEER PRINTING CHAPTER SEVEN NetBIOS Peer to Peer Printing How to Printing using NetBIOS ® on Windows ® 95/98/Me/NT /2000/XP Overview Brother's Print / Fax server range supports SMB (Server Message Block) over the TCP/IP protocol via the NetBIOS interface. This means that just like regular ®...

  • Page 71: Print / Fax Server Configuration

    CHAPTER 7 NETBIOS PEER-TO-PEER PRINTING Print / Fax Server Configuration In order for this function to work, you must correctly change the DOMAIN name or WORKGROUP name to match that of your network. Once this is done, the Print / Fax server will appear automatically in your network neighborhood and you will be able to send print documents to it without having to install additional ®...

  • Page 72: Changing The Workgroup/domain Name Using Telnet Or Brconfig Or A Web Browser

    CHAPTER 7 NETBIOS PEER-TO-PEER PRINTING Changing the workgroup/domain name using TELNET or BRCONFIG or a web browser If you are unable to use the BRAdmin application or a web browser, you can use TELNET or the BRCONFIG Remote console program (BRCONFIG requires the IPX/SPX protocol to be installed on your PC).

  • Page 73: Netbios Port Monitor For Windows

    CHAPTER 7 NETBIOS PEER-TO-PEER PRINTING ® NetBIOS Port Monitor for Windows ® 95/98/Me, NT 4.0/2000/XP This software requires the TCP/IP transport protocols to be installed on your ® ® Windows 95/98/Me, NT 4.0/2000/XP computer. To install those protocols refer ® to your Windows documentation.

  • Page 74: Associating The Printer

    CHAPTER 7 NETBIOS PEER-TO-PEER PRINTING Associating the printer ® 1. You must now create a printer on your Windows 95/98/Me and ® ® 4.0/2000/XP system using the standard Windows printer setup procedure. To do this, go the Start button, select Setting and then Printers.

  • Page 75: Adding A Second Netbios Print Port

    CHAPTER 7 NETBIOS PEER-TO-PEER PRINTING Adding a Second NetBIOS Print Port 1. You do not need to re-run the installation program to add a new NetBIOS port. Instead, press the Start button, select Settings, and open ® the Printers Windows .

  • Page 76: 95/98/me/nt

    CHAPTER 8 BIP INTERNET PRINTING INSTALLATION CHAPTER EIGHT How to Configure Internet Printing for ® Windows ® 95/98/Me/NT 4.0/ 2000/XP Internet Printing Installation Overview ® ® Brother's Brother Internet Print (BIP ) software, for Windows 95/98/Me/NT 4.0, allows a PC user at one location, to send a print job to a Brother Printer at a remote location via the Internet.

  • Page 77: Brother Internet Print General Information

    CHAPTER 8 BIP INTERNET PRINTING INSTALLATION Brother Internet Print General Information ® ® The BIP software is installed using a standard Windows 95/98/Me/NT ® 4.0/2000/XP Installation Wizard. It creates a virtual port on the Windows ® 95/98/Me/NT 4.0/2000/XP PC that operates in a similar way to the standard LPT1 printer port from the Application program point of view.

  • Page 78: Brother Internet Print Configuring The Brother Print / Fax Server

    CHAPTER 8 BIP INTERNET PRINTING INSTALLATION Brother Internet Print Configuring the Brother Print / Fax server The Print / Fax server can be configured using BRAdmin, by using a web browser, or by using the TELNET command. Print / Fax server Configuration Checklist Before configuring the Print / Fax server to receive BIP jobs, be sure that the E- mail server at the remote site (the receiving end) is configured to handle the TCP/IP POP3, and SMTP protocols (SMTP is only required if the notification...

  • Page 79: Brother Internet Print Using Bradmin To Configure The Print / Fax Server

    CHAPTER 8 BIP INTERNET PRINTING INSTALLATION Brother Internet Print Using BRAdmin to Configure the Print / Fax server Skip this section if you wish to use the Print / Fax server remote console or Web Browser to configure the Print / Fax server. Using the BRAdmin application, you can configure the Brother Print / Fax server using the TCP/IP protocol, or the IPX protocol.

  • Page 80: Brother Internet Print Using A Web Browser To Configure The Print / Fax Server

    CHAPTER 8 BIP INTERNET PRINTING INSTALLATION Brother Internet Print Using a Web Browser to configure the Print / Fax server 1. Connect to the printer server IP address using your web browser. 2. When you reach the network configuration screen, you will be prompted for a password.

  • Page 81: Brother Internet Print Using Telnet To Configure The Print / Fax Server

    CHAPTER 8 BIP INTERNET PRINTING INSTALLATION Brother Internet Print Using TELNET to Configure the Print / Fax server Skip this section if you used BRAdmin or a Web Browser to configure the remote Print / Fax server. As an alternative to BRAdmin, you can use the Print / Fax server remote console to configure the Print / Fax server.

  • Page 82: Brother Internet Print Installing The Bip Software On Windows

    CHAPTER 8 BIP INTERNET PRINTING INSTALLATION Brother Internet Print ® Installing the BIP software on Windows ® 95/98/Me/NT 4.0/2000/XP ® ® To install the BIP software on a Windows 95/98/NT 4.0 PC, execute the following steps: • Be sure that the PC is running an E-mail program (for example, Microsoft Outlook) that is capable of sending E-mail message using Winsock.

  • Page 83

    CHAPTER 8 BIP INTERNET PRINTING INSTALLATION 10. You will then be asked to enter the port settings for the remote Print / Fax server: Enter any unique legal Internet E-mail address for the remote Print / Fax server (for example emailprinter@xyz.com). Note that Internet E-mail addresses cannot have spaces in them.

  • Page 84

    CHAPTER 8 BIP INTERNET PRINTING INSTALLATION ® <For Windows 95/98/Me users> 15. Select the desired model of the remote printer (for example, Brother HL- series). If necessary, click Have Disk to load the driver from the installation CD ROM diskette. Click Next when you are done. 16.

  • Page 85: Adding A Second Brother Internet Port

    CHAPTER 8 BIP INTERNET PRINTING INSTALLATION Adding a Second Brother Internet Port You should not re-run the install program to add a new Brother Internet Port. ® Instead, press the Start button, select Settings, and open the Printers Windows Click on the icon of a printer that is using BIP, select File from the menu bar, and ®...

  • Page 86: Windows 2000/xp Ipp Printing

    CHAPTER 8 BIP INTERNET PRINTING INSTALLATION ® Windows 2000/XP IPP Printing Use the following instructions if you wish to use the IPP printing capabilities of ® Windows 2000. 1. Run the Add Printer Wizard and click the Next button when you see the “Welcome to the Add Printer Wizard”...

  • Page 87: Specifying A Different Url

    CHAPTER 8 BIP INTERNET PRINTING INSTALLATION Specifying a different URL Please note that there are several possible entries that you can enter for the URL field. http://printer_ip_address:631/ipp This is the default URL and we recommend that you use this URL. Please note the “Get More Info”...

  • Page 88: Novell Netware Printing

    CHAPTER 9 NOVELL NETWARE PRINTING CHAPTER NINE Novell NetWare Printing How to configure Novell NetWare Printing Overview Brother Print / Fax servers allow NetWare client PCs to print jobs on the same printer as TCP/IP or other network protocol users. All NetWare jobs are spooled through the Novell server and delivered to the printer when it is available.

  • Page 89: General Information

    CHAPTER 9 NOVELL NETWARE PRINTING General Information In order to use a Brother Print / Fax server on a NetWare network, one or more file servers must be configured with a print queue that the Print / Fax server can service.

  • Page 90: Creating A Ndps Printer Using Nwadmin For Netware5

    CHAPTER 9 NOVELL NETWARE PRINTING Creating a NDPS Printer Using NWADMIN for NetWare5 With NetWare 5, Novell has released a new preferred printing system called Novell Distributed Print Services (NDPS). Before the Print / Fax server can be configured, NDPS must be installed on the NetWare 5 server and an NDPS Manager configured on the server.

  • Page 91: Creating A Printer Agent

    CHAPTER 9 NOVELL NETWARE PRINTING 9. A complete list of currently loaded resources of that type appears in the Current Resources window. Click the Add button. 10. The Add <resource type> dialog appears. The listed resources that appear on this screen are currently installed. 11.

  • Page 92: Configuring Netware 3 And Netware 4 Systems

    CHAPTER 9 NOVELL NETWARE PRINTING Configuring Netware 3 and NetWare 4 systems Brother's BRAdmin application provides similar functionality to the NetWare PCONSOLE utility (or the NWADMIN utility in NetWare 4.1x or later). To use the BRAdmin application to configure a Brother Print / Fax server under NetWare, make sure that you are logged in as SUPERVISOR (NetWare 2.xx or 3.xx) or ADMIN (NetWare 4.1x or later) and perform the appropriate steps as detailed in the following pages.

  • Page 93: Configuring The Brother Print / Fax Server (queue Server Mode In Bindery Emulation Mode) Using Bradmin

    CHAPTER 9 NOVELL NETWARE PRINTING Configuring the Brother Print / Fax server (Queue Server Mode in Bindery emulation mode) using BRAdmin 1. Make sure that you logged in as SUPERVISOR (NetWare 2.xx or 3.xx) or ADMIN (NetWare 4.xx or later). 2.

  • Page 94: Configuring The Brother Print / Fax Server (queue Server Mode In Nds Mode) Using Bradmin

    CHAPTER 9 NOVELL NETWARE PRINTING Configuring the Brother Print / Fax server (Queue Server Mode in NDS mode) using BRAdmin 1. Make sure that you logged in as ADMIN in NDS mode. 2. Start BRAdmin. 3. One or more Print / Fax server services will appear in the list of printers (the default node names are BRN_xxxxxx, where "xxxxxx"...

  • Page 95: Configuring The Brother Print / Fax Server (queue Server Mode In Nds Mode) Using Novell Nwadmin And Bradmin

    CHAPTER 9 NOVELL NETWARE PRINTING Configuring the Brother Print / Fax server (Queue Server Mode in NDS mode) using Novell NWADMIN and BRAdmin If you do not wish to use the Brother BRAdmin application solely to configure your NetWare file server, use the following instructions for configuration using the NWADMIN application in conjunction with the BRAdmin application.

  • Page 96

    CHAPTER 9 NOVELL NETWARE PRINTING Change the context if necessary and select the print queue you created in step 5. 9. Click Configuration and set the Printer type to Other/Unknown. Click OK and then OK again. 10. Change the context if required, select Object from the menu bar and then Create.

  • Page 97: Configuring The Brother Print / Fax Server (remote Server Mode In Nds Mode) Using Novell Nwadmin And Bradmin

    CHAPTER 9 NOVELL NETWARE PRINTING Configuring the Brother Print / Fax server (Remote Server Mode in NDS mode) using Novell NWAdmin and BRAdmin To configure a Brother Print / Fax server for remote printer mode with NWADMIN (NetWare Administrator utility) and BRAdmin, you will need to perform the following steps: 1.

  • Page 98

    CHAPTER 9 NOVELL NETWARE PRINTING 9. Click on the button to select the print queue volume. Change the directory context if necessary, then select the desired volume (Objects) and click OK. Click Create to create the print queue. 10. Change context if required and then double click the name of the printer you created previously.

  • Page 99: Configuring The Brother Print / Fax Server (queue Server Mode In Bindery Emulation Mode) Using Pconsole And Brconfig

    CHAPTER 9 NOVELL NETWARE PRINTING Configuring the Brother Print / Fax server (Queue Server Mode in Bindery emulation mode) using PCONSOLE and BRCONFIG 1. Login as Supervisor (NetWare 3.xx) or ADMIN (NetWare 4.1x or later; be sure to specify the /b option for bindery mode). ®...

  • Page 100

    CHAPTER 9 NOVELL NETWARE PRINTING 8. Type EXIT to exit the BRCONFIG remote console program and save the changes and start the Novell PCONSOLE utility. 9. Select Print / Fax server Information (NetWare 3.xx) or Print / Fax servers (NetWare 4.1x; ignore the warning message) from the Available Options menu.

  • Page 101: Configuring The Brother Print / Fax Server (queue Server Mode In Nds Mode) Using Pconsole And Brconfig

    CHAPTER 9 NOVELL NETWARE PRINTING Configuring the Brother Print / Fax server (Queue Server Mode in NDS mode) using PCONSOLE and BRCONFIG 1. Make sure that you are logged in as ADMIN in NDS mode on the NetWare 4.1x file server. 2.

  • Page 102

    CHAPTER 9 NOVELL NETWARE PRINTING ® 18. Execute the BRCONFIG from the Windows menu or insert the CD- ROM that came with your FAX/MFC into the CD-ROM Drive of your PC and type: X:BRCONFIG (X: is the drive letter of your CD-ROM Drive).

  • Page 103: And Brconfig

    CHAPTER 9 NOVELL NETWARE PRINTING Configuring the Brother Print / Fax server (Remote Printer Mode using PCONSOLE and BRCONFIG 1. Make sure that the PSERVER NLM (NetWare Loadable Module) is loaded on your file server. 2. Log into the file server from your PC workstation as ADMIN if you are using NetWare 4.1x (if you want NDS support, do not login under bindery mode).

  • Page 104

    CHAPTER 9 NOVELL NETWARE PRINTING The following steps apply to configuring a remote printer on NetWare 3.xx systems: Select Print / Fax server Information from the PCONSOLE main menu and choose the name of the PSERVER NLM. Select Print / Fax server Configuration and then Printer Configuration.

  • Page 105

    CHAPTER 9 NOVELL NETWARE PRINTING Assigning the Remote printer name and number using BRCONFIG ® Execute the BRCONFIG from the Windows menu or insert the Brother Print / Fax server Software diskette in Drive A: of your PC and type: A:BRCONFIG Select the Brother Print / Fax server from the list of Print / Fax servers.

  • Page 106

    CHAPTER 10 PRINTING FROM MACINTOSH CHAPTER TEN Printing From a Macintosh ® For Mac OS 8.6 – 9.2 System Requirements For AppleTalk connection Computer Ethernet ready Power Macintosh 32MB or more (64MB or more recommended) Mac OS 8.6 - 9.2 Open Transport 1.3 or later Printer Driver Installation 1.

  • Page 107: Chapter Ten Printing From A Macintosh

    CHAPTER 10 PRINTING FROM MACINTOSH Printer Driver Selection After installing the printer driver, use the following steps to select the printer driver. If no printer driver is selection, application software will not be able to print. 1. Turn the power of the printer ON. 2.

  • Page 108: For Mac Os 8.6 - 9.2

    CHAPTER 10 PRINTING FROM MACINTOSH For Mac OS 10.1 System Requirements For AppleTalk connection Computer Ethernet ready Power Macintosh 128MB or more (160MB or more recommended) Mac OS X 10.1 Printer Driver Installation After starting up the Macintosh, insert the CD-ROM supplied with your FAX/MFC.

  • Page 109

    CHAPTER 10 PRINTING FROM MACINTOSH For AppleTalk connections, the printer's AppleTalk service name (factory shipment number BRN_XXXXXX_P1, XXXXXX for Ethernet (MAC address) end 6 digits) will be shown as the Name. Printing the configuration page will allow you to confirm the MAC address. Please refer to the Quick Network Setup Guide on how to print the configuration page.

  • Page 110: Windows

    CHAPTER 11 DLC PRINTING CHAPTER ELEVEN DLC Printing ® ® Printing from Windows ® Windows 2000 Overview ® ® ® DLC is a simple protocol that is included in Windows and Windows 2000 ® as standard. It can be used on other operating systems (such as Windows 3.x) with the addition of vendor-supplied software that supports the Hewlett-Packard JetDirect card.

  • Page 111: Configuring Dlc On Windows

    CHAPTER 11 DLC PRINTING ® ® Configuring DLC on Windows /2000 ® ® To use DLC on Windows , you must first install the DLC protocol. ® ® 1. Log into Windows with administrative privileges. Go to the NT ® Control Panel and double click on the Network icon.

  • Page 112: Windows 2000 Printer Setup

    CHAPTER 11 DLC PRINTING ® Windows 2000 Printer Setup ® 1. Log into Windows 2000 with administrative privileges. From the Start menu, select Settings and then Printers. 2. Select Add Printer (If you have already installed a Brother printer driver, double click the printer driver that you wish to configure and then select Printers/Properties, select the Ports tab, Click on “Add Port”...

  • Page 113: 4.0 Printer Setup

    CHAPTER 11 DLC PRINTING ® ® Windows 4.0 Printer Setup ® ® Log into Windows with administrative privileges. From the Start menu, select Settings and then Printers. 1. Select Add Printer (If you have already installed a Brother printer driver, double click the printer driver that you wish to configure and then select Printers/Properties, select the Ports tab and continue from Step 4 (ignoring steps 9-11) about installing the correct driver).

  • Page 114: Windows Nt 3.5x Setup

    CHAPTER 11 DLC PRINTING ® ® Windows 3.5x Setup ® ® 1. From the Windows Main group, double click on the Print Manager icon. 2. Select Printer from the menu bar and click on Create Printer. 3. Enter any desired name for the printer in the Printer Name box. 4.

  • Page 115: Tcp/ip

    CHAPTER 12 UNIX PRINTING CHAPTER TWELVE Unix Printing Printing from Unix/Linux using TCP/IP Overview Brother Print / Fax servers are supplied with the Transmission Control Protocol/Internet Protocol (TCP/IP) protocol suite. Since virtually all UNIX host computers support TCP/IP, this capability allows a printer to be shared on a UNIX Ethernet network.

  • Page 116: Tcp/ip

    CHAPTER 12 UNIX PRINTING TCP/IP Brother Print / Fax servers appear to the network as a UNIX host computer with a unique IP address running the lpd, line printer daemon, protocol. As a result, any host computer that supports the Berkeley remote LPR command can spool jobs to Brother Print / Fax servers without the need for any special software on the host computer.

  • Page 117: General Tcp/ip Unix Host Configuration

    CHAPTER 12 UNIX PRINTING General TCP/IP UNIX Host Configuration The configuration process for most UNIX systems is described in the following steps. As this process varies, we recommend that you refer to your system documentation (or man pages) for additional information. 1.

  • Page 118

    CHAPTER 12 UNIX PRINTING 2. Choose which Print / Fax server service you want to use. There are several types of services available on Brother Print / Fax servers. Binary services pass data through unmodified and are therefore required for PCL or PostScript rasterized graphics printouts.

  • Page 119

    CHAPTER 12 UNIX PRINTING An example of a typical printcap file: laser1|Printer on Floor 1:\ :lp=:\ :rm=BRN_310107:\ :rp=TEXT_P1:\ :sd=/usr/spool/lpd/laser1: Make sure this information is added to the end of the printcap file. Also make sure that the last character in the printcap file is a colon ":" This will create a queue named laser1 on the host computer that communicates to a Brother Print / Fax server with a node name (rm) of BRN_310107 and a service name (rp) of TEXT_P1 printing text files to a Brother printer through spool...

  • Page 120: Linux Configuration

    CHAPTER 12 UNIX PRINTING Linux Configuration If you do not wish to use the command line interface to configure your Linux distribution, you may wish to use the Linux Printer System Manager application on your GUI. To do this, do the following: 1.

  • Page 121: Hp/ux Configuration

    CHAPTER 12 UNIX PRINTING HP/UX Configuration In the case of HP/UX10.xx, the sam program is used to set up the remote printer. The steps are as follows: Execute the sam program. From the list of options, select Printers and Plotters 2.

  • Page 122: Ibm Rs/6000 Aix Configuration

    CHAPTER 12 UNIX PRINTING IBM RS/6000 AIX Configuration The RS/6000 AIX operating system uses the smit program to set up the remote printer. The procedure is as follows for AIX 4.0 and later: 1. Enter smit and select "devices" 2. Select "Printer/Plotter" 3.

  • Page 123: Sun Solaris 2.x Configuration

    CHAPTER 12 UNIX PRINTING Sun Solaris 2.x Configuration Sun Solaris 2.x uses the lpsystem and lpadmin programs for remote printer configuration: lpsystem -t bsd prnservername lpadmin -p queue -s prnservername!prnserverservice accept queue (not required on newer Solaris systems) enable queue (not required on newer Solaris systems) Where queue is the name of the local print queue.

  • Page 124: Sco Unix Configuration

    CHAPTER 12 UNIX PRINTING SCO UNIX Configuration To configure a printer in version Version 5.x of SCO Unix, use the SCOADMIN program. 1. Select Printers and then Print Manager 2. On the menu select Printer and then Add Remote followed by Unix… 3.

  • Page 125: Dec Tcp/ip Servers For Vms(ucx)

    CHAPTER 12 UNIX PRINTING DEC TCP/IP Servers for VMS(UCX) You need to run the sys$system:ucx:$lprsetup command, specify a printer name, and then enter the Print / Fax server IP address as the remote system name. Specify one of the Print / Fax server services (see beginning of this section for options) as the remote system printer name (accept the defaults for other questions).

  • Page 126: Other Systems

    CHAPTER 12 UNIX PRINTING Other Systems Other systems use similar programs to set up Print / Fax servers. These programs will generally ask for the following information: Requested information: You should use: remote printer Binary or Text service name remote host computer name Any name (must match the name in the printcap file, if any) or in some cases, you may enter the Print / Fax server IP...

  • Page 127: Chapter Thirteen Troubleshooting

    CHAPTER 13 TROUBLESHOOTING CHAPTER THIRTEEN Troubleshooting Overview This chapter describes procedures for troubleshooting problems you may encounter with a Brother Print / Fax server, it is divided into the following sections: 1. Installation Problems 2. Intermittent Problems 3. Protocol-Specific Troubleshooting 4.

  • Page 128: Installation Problems

    CHAPTER 13 TROUBLESHOOTING Installation problems If you cannot print over the network, check the following: 1. Make sure that the printer is powered on, is on-line and ready to print. Verify that the printer and the configuration are good by printing the configuration page.

  • Page 129

    CHAPTER 13 TROUBLESHOOTING If you are using TCP/IP: Try pinging the Print / Fax server from the host operating system command prompt with the command: ping ipaddress Where ipaddress is the Print / Fax server IP address (note that in some instances it can take up to two minutes for the Print / Fax server load its IP address (after setting the IP address).

  • Page 130

    CHAPTER 13 TROUBLESHOOTING 3. If you cannot make any of the connections in step 2, check the following: Make sure the printer is powered on and on-line. Verify that the cabling, network connection, and print out a configuration page in the Network STATISTICS information to see if bytes are being transmitted and received.

  • Page 131: Intermittent Problems

    CHAPTER 13 TROUBLESHOOTING Intermittent Problems If the Print / Fax server and printer start up OK, but you intermittently have problems printing, check the following: 1. If you can print small jobs but large graphics jobs are distorted or incomplete, make sure that you have adequate memory in your printer and the latest printer driver installed on your computer.

  • Page 132: Tcp/ip Troubleshooting

    CHAPTER 13 TROUBLESHOOTING TCP/IP Troubleshooting If you are using TCP/IP and cannot print to the Print / Fax server and you have checked the hardware and network as described in the previous steps, then check the following: It is always a good idea to try following in order to eliminate the possibility of Setup errors.

  • Page 133: Unix Troubleshooting

    CHAPTER 13 TROUBLESHOOTING UNIX Troubleshooting 1. Make sure that the /etc/printcap file (if applicable) is typed in correctly. In particular, look for missing ":" and "\" characters, because a small error anywhere in the file can have major consequences. Also check the /usr/spool directory to make sure that you have created a valid spool directory.

  • Page 134

    CHAPTER 13 TROUBLESHOOTING 6. If you are having trouble printing more than one job at a time, try increasing the IP timeout using the SET IP TIMEOUT command or using BRAdmin. 7. If text or PCL jobs are run together, try setting the service (remote printer) with EOT set to string number 2 (<ESC>E).

  • Page 135: Windows Nt /lan Server (tcp/ip) Troubleshooting

    CHAPTER 13 TROUBLESHOOTING ® ® Windows /LAN Server (TCP/IP) Troubleshooting ® ® If you are having trouble printing with Windows or LAN Server, check the following: 1. Make sure that TCP/IP and TCP/IP print service are installed and ® ® running on the Windows system or the LAN Server file server.

  • Page 136: Windows 95/98/me/nt

    CHAPTER 13 TROUBLESHOOTING ® Windows 95/98/Me Peer-to-Peer (HP JetAdmin compatible method) Troubleshooting ® If you are having trouble printing on a Windows 95/98/Me Peer-to- Peer network, check the following (HP JetAdmin compatible method): 1. If the Print / Fax server does not show up under JetAdmin on a ®...

  • Page 137: Brother Internet Print (tcp/ip) Troubleshooting

    CHAPTER 13 TROUBLESHOOTING Brother Internet Print (TCP/IP) Troubleshooting 1. The first step in troubleshooting is to make sure that you have a valid E- mail connection on both the sending PC and the receiving Print / Fax server. Try sending an E-mail message from the PC to a user at the remote site who can receive mail via the POP3 server.

  • Page 138: Windows 95/98/me/2000/xp Ftp/ipp Troubleshooting

    CHAPTER 13 TROUBLESHOOTING ® Windows 95/98/Me/2000/XP FTP/IPP Troubleshooting Want to use a different Port number other than 631 If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data through. If this is the case, use a different port number (port 80), or configure your Firewall to allow Port 631 data through.

  • Page 139: Novell Netware Troubleshooting

    CHAPTER 13 TROUBLESHOOTING Novell NetWare Troubleshooting If you cannot print from NetWare and you have checked the hardware and network as described in the previous steps, first verify that the Brother Print / Fax server is attached to the server queue by going to PCONSOLE, selecting PRINT QUEUE INFORMATION, and then CURRENTLY ATTACHED SERVERS.

  • Page 140: Appletalk Troubleshooting

    CHAPTER 13 TROUBLESHOOTING AppleTalk Troubleshooting If you cannot print from an AppleTalk for Macintosh computer and you have checked the hardware and network as described in the previous steps, then check the following: 1. Make sure that you are running Phase 2 AppleTalk and that you have selected the correct network interface from the AppleTalk Control Panel on the Macintosh.

  • Page 141: Dlc/llc Troubleshooting

    CHAPTER 13 TROUBLESHOOTING DLC/LLC Troubleshooting If you are having trouble printing with DLC/LLC, check the following: 1. Make sure that the DLC/LLC protocol is enabled using either BRAdmin, a web browser or TELNET. ® 2. Make sure that the MAC address of the Windows setting is as same as the print configuration page result.

  • Page 142: Internet Fax Troubleshooting

    CHAPTER 13 TROUBLESHOOTING Internet Fax Troubleshooting 1. If there is a mail delivery error while sending an Internet Fax, the mail server will send an error message back to the FAX/MFC and the error message will be printed. If there is an error while receiving mail, an error message is printed (Ex.

  • Page 143: Chapter Fourteen Brother Network Pc Fax Software

    CHAPTER 14 BROTHER NETWORK PC FAX SOFTWARE CHAPTER FOURTEEN Brother Network PC Fax Software Installing and using the Brother Network PC Fax Software Overview Important Information: The Brother NETWORK PC FAX feature allows you to use your PC to send Please check Brother any application or document file as a standard fax.

  • Page 144: Installing Network Pc Fax

    CHAPTER 14 BROTHER NETWORK PC FAX SOFTWARE Installing Network PC Fax Important Information: Insert the CDROM supplied with your Brother FAX/MFC, the installer If the installer screen does screen will automatically start. From the installer screen select your model not appear automatically and language (if these options are present), then select Network Applications select Start | Run and type for (optional NC-8100h Print / Fax Server), then select Brother PC Fax and...

  • Page 145: Setting Up User Information

    CHAPTER 14 BROTHER NETWORK PC FAX SOFTWARE Setting Up User Information 1. Access the User Information from the FAX Sending dialog box by clicking OR—From the Start menu, select Program File, Brother, Brother MFL Pro, and then select PC-FAX Setting. The Brother PC Fax Setup dialog box will appear: 2.

  • Page 146: Setting Up Sending Information

    CHAPTER 14 BROTHER NETWORK PC FAX SOFTWARE Setting Up Sending Information Brother Network PC Fax can be configured through the Sending tab. Important Information This software can be used in a network environment and with a locally Please ensure that Network connected machine.

  • Page 147: Setting Up Speed Dial

    CHAPTER 14 BROTHER NETWORK PC FAX SOFTWARE Setting Up Speed Dial Access the Speed Dial tab from the Brother PC-FAX Setup dialog box by clicking the Speed Dial tab. (To use the feature you must select the Facsimile Style user interface.) You can register any address or group on one of the ten Speed Dial buttons.

  • Page 148

    CHAPTER 14 BROTHER NETWORK PC FAX SOFTWARE The Address Book From the Start menu, select Program File, Brother, Brother MFL Pro, and then click Address Book. The Brother Address Book dialog box will appear: Setting Up a Member in the Address Book In the Brother Address Book dialog box you can add, edit and delete stored information for members and groups.

  • Page 149: Setting Up A Group For Broadcasting

    CHAPTER 14 BROTHER NETWORK PC FAX SOFTWARE Setting Up a Group for Broadcasting If you repeatedly send the same PC-FAX to multiple recipients, you can combine members into a Group. 1. In the Brother Address Book dialog box, click the “New Group” button to create a group.

  • Page 150

    CHAPTER 14 BROTHER NETWORK PC FAX SOFTWARE Editing Member Information To edit a Member or Group: 1. Select the Member or Group you want to edit. 2. Click the Edit icon. 3. Edit the Member or Group information. 4. Click OK to save your changes. Deleting a Member or Group To delete a Member or Group: 1.

  • Page 151: Sending A File As A Pc Fax Using The Simple Style

    CHAPTER 14 BROTHER NETWORK PC FAX SOFTWARE Sending a File as a PC FAX Using the Simple Style 1. Create a file in Word, Excel, Paint, Draw, or any other application on your 2. From the File menu, select Print. 3.

  • Page 152: Sending A File As A Pc Fax Using The Facsimile Style

    CHAPTER 14 BROTHER NETWORK PC FAX SOFTWARE Sending a File as a PC FAX using the Facsimile Style 1. Create a file in Word, Excel, Paint, Draw, or any other application on your 2. From the File menu, select Print. The Print dialog box will appear: 3.

  • Page 153: Updating Other Fax/mfc's Through The Network

    CHAPTER 14 BROTHER NETWORK PC FAX SOFTWARE Updating other FAX/MFC’s through the Network It is possible to program Brother FAX/MFC’s on the network with either settings from an already programmed FAX/MFC or with data from the Brother Network PC Fax Address Book. When Brother Network PC Fax in used from a PC that has BRAdmin Professional installed, an extra option appears in BRAdmin.

  • Page 154

    CHAPTER 14 BROTHER NETWORK PC FAX SOFTWARE This data is then stored in the Windows Temp Folder and can be used to update singular or multiple FAX/MFC’s on the network. Highlight singular or multiple networked Brother FAX/MFC’s in the main BRAdmin window by highlighting and pressing the shift key on your keyboard.

  • Page 155: Sending A Fax From Your Macintosh Application

    CHAPTER 14 BROTHER NETWORK PC FAX SOFTWARE When the process is finished a dialogue box is displayed showing which FAX/MFC’s on the network have been updated. ® Sending a Fax from Your Macintosh Application You can send a fax directly from your Macintosh application using the ®...

  • Page 156

    CHAPTER 14 BROTHER NETWORK PC FAX SOFTWARE 7. If you want to, you can add your new recipients to the Stored Fax Number at this time by clicking New. —OR— You can add a new group by clicking Group. 8. If you are finished addressing your fax, click Send Fax. Click OK to return to the Send Fax dialog box.

  • Page 157: Brother Internet Fax Printing Software

    CHAPTER 15 Brother BFP Software CHAPTER FIFTEEN Brother BFP Software Brother Internet Fax Printing Software Overview Depending on your network configuration and application requirements for sending faxes via a network, you can choose between Brother Network PC FAX Software or Brother Internet Fax Printing Software. With either software, viewable document such as web pages, word documents, PDF documents can be sent from the users desktop to any standard Facsimile machines, Internet fax machines and E-mail addresses.

  • Page 158: Installing Brother Internet Fax Printing Driver

    CHAPTER 15 Brother BFP Software Installing Brother Internet Fax Printing Driver Insert the CDROM supplied with your Brother FAX/MFC into your CD-ROM Drive. The installer screen will automatically start. Important Information: If the installer screen 1. Select Install Software. does not appear automatically select Start 2.

  • Page 159

    CHAPTER 15 Brother BFP Software During the installation you are presented with the following screen, select the default unless you have previously installed this software. If this is the case use a port number that has not been previously configured. Example BFP2 When Installing BFP ®...

  • Page 160: Changing The Bfp Port Settings

    CHAPTER 15 Brother BFP Software Changing the BFP Port Settings If you have more than one networked FAX/MFC with an NC-8000 or NC-8100h Print/Fax Server you may want to change the settings of the BFP software to use an alternative machine as the network fax print server. To alter BFP settings, select Start | Settings | Printers to open the Printers dialogue ®...

  • Page 161

    CHAPTER 15 Brother BFP Software Use the port settings button to alter BFP configuration Figure 7 Brother Internet Fax Driver Settings From the Port Settings dialogue box you can change the settings. Figure 8 BFP Port settings 15-5...

  • Page 162: Relay Broadcast Function

    CHAPTER 15 Brother BFP Software Relay Broadcast Function Before you can successfully use the NC-8000 or NC-8100h as a network fax solution you need to switch the feature “Relay Broadcasting” ON at the FAX/MFC. In “Important Information” addition you also need to set a “Trusted Domain” at the FAX/MFC. The easiest way to achieve this is to logon to the machine using Web Based Management.

  • Page 163: Uninstalling From Windows 95/98/me/nt 4.0/2000

    CHAPTER 15 Brother BFP Software Uninstalling from Windows ® 95/98/Me/NT 4.0/2000 ® Select Start | Settings | Control Panel and then double click the Add/Remove programs icon. From the list of installed programs select the Brother Internet Fax Vx.xx as shown below then click the Add/Remove button. ®...

  • Page 164

    CHAPTER 15 Brother BFP Software In addition to this you also need to manually remove the Brother Internet Fax Driver from the printers list. To do this select Start | Settings | Printers you are then presented with the Window illustrated below.

  • Page 165: Using The Bfp Address Book

    CHAPTER 15 Brother BFP Software Using the BFP Address Book This utility can administer the Fax addresses, Internet Fax addresses and E-mail address of all the contacts that you wish to use with the BFP Software. Additionally you can create Groups of contacts that you may wish to broadcast documents to.

  • Page 166

    CHAPTER 15 Brother BFP Software Important Information: When creating the Address Book member please select the method of default delivery. Figure 12 Brother Address Book Member Setup 2. In the Brother Address Book Member Setup dialog box, type the member’s information. Name and Fax are required fields.

  • Page 167: Setting Up A Group For Broadcasting

    CHAPTER 15 Brother BFP Software Setting Up a Group for Broadcasting If you repeatedly send the same PC-FAX to multiple recipients, you can combine members into a Group. 1. In the Brother Address Book dialog box, click the “New Group” button to create a group.

  • Page 168: Editing Member Information

    CHAPTER 15 Brother BFP Software Editing Member Information To edit a Member or Group: 1. Select the Member or Group you want to edit. 2. Click the Edit icon. 3. Edit the Member or Group information. 4. Click OK to save your changes. Deleting a Member or Group To delete a Member or Group: 1.

  • Page 169: Sending A Network Fax With Bfp

    CHAPTER 15 Brother BFP Software Sending a Network Fax with BFP From the application you wish to send the document from select File | Print. Ensure that the Brother Internet Fax Driver is selected as shown below. Figure 16 Brother Internet Fax driver Clicking OK with start the BFP dialogue box as illustrated below.

  • Page 170: Appendix A Appendix

    APPENDIX Appendix A Appendix General Information You can change the configuration of your Print / Fax server using any of the following methods. • ® Brother BRAdmin application for Windows ® 95/98/Me/NT 4.0/2000/XP • HTTP (using a web browser) • WebJetAdmin Software •...

  • Page 171

    APPENDIX TELNET To connect to the Print / Fax server using TELNET on UNIX, ® ® Windows , or most other TCP/IP systems, type: TELNET IP address at the command prompt of the system prompt, where ipaddress is the IP address of the Print / Fax server. When you are connected, push RETURN or ENTER to get the "#"...

  • Page 172: Appendix B Using Services

    APPENDIX Appendix B Using Services General A service is a resource that can be accessed by computers that wish to print to the Brother Print / Fax server. The Brother Print / Fax server provides the following predefined services (do a SHOW SERVICE command in the Brother Print / Fax server remote console to see a list of available services): Service (Example) Definition...

  • Page 173: General

    APPENDIX Appendix C Reloading the Print / Fax Server Firmware General The firmware on the Print / Fax server is stored in flash memory. This means that you can upgrade the firmware by downloading the appropriate update file. To get the latest firmware update, access the Brother Solutions web site at http://solutions.brother.com/ The Print / Fax server supports multiple MFC models so when inserted into the...

  • Page 174: Reloading Firmware Using Bradmin

    APPENDIX Reloading firmware using BRAdmin The BRAdmin application can be used to easily re-program your Brother Print / Fax server. 1. Start BRAdmin. 2. Highlight the appropriate Print / Fax server. Then press select the Control menu and choose Load Firmware. You can select more than one Print / Fax server by pressing CTRL+<select>...

  • Page 175: Reloading Using The Ftp Protocol From A Command Prompt

    APPENDIX Reloading using the FTP Protocol from a command prompt By specifying the Print / Fax server PASSWORD AS THE USERNAME when logging on, it becomes possible to upgrade the firmware of the Print / Fax server or printer. The following example assumes that the Print / Fax server password is “cambridge”...

  • Page 176: Reloading Using The Ftp Protocol From A Web Browser

    APPENDIX Reloading using the FTP Protocol from a Web Browser Please visit the Brother Solutions Web site at http://solutions.brother.com more information on upgrading the Print / Fax server using a web browser.

  • Page 177: Appendix D Specifications And Function Table

    APPENDIX Appendix D Specifications and Function Table Specifications Operating System Support ® ® ® - Windows 95/98/98SE/Me/NT 4.0 and Windows 2000/XP - Unix systems supporting LPD - Mac OS8.6-9.1 / OS 10.1 Protocol Support - TCP/IP(including the following) RARP, BOOTP, DHCP, NetBIOS, WINS, LPR/LPD, Port9100, SMTP/POP3, SMB(NetBIOS/IP), IPP, FTP, TELNET, HTTP, SNMP, TFTP...

  • Page 178

    APPENDIX Internet Fax - T.37 Simple mode - Tiff-F Profile-S - Resolution: 200x100, 200x200, 204x98, 204x196dpi - Coding System: MH - Width: 1728 dot - Fax / E-mail / I-Fax Forwarding / Paging feature. (Please check the User Guide for your Brother MFC to verify is this feature is available).

  • Page 179: Function Table And Default Factory Settings

    APPENDIX Function Table and Default Factory Settings Level One Function Level Two Function Options Factory Setting 1.SETUP TCP/IP 1.BOOT METHOD AUTO/STATIC/RARP/BOOTP/DHCP AUTO 2.IP ADDRESS [000-255].[000-255].[000-255].[000-255] 192.000.000.192 3.SUBNET MASK [000-255].[000-255].[000-255].[000-255] 000.000.000.000 4.GATEWAY [000-255].[000-255].[000-255].[000-255] 000.000.000.000 5.HOST NAME (up to 15 characters) BRN_XXXXXX BRN_XXXXXX=(last 6 figures of Ethernet address) 6.WINS CONFIG...

  • Page 180

    INDEX INDEX Address Book ............14-6 IBM RS/6000 AIX ..........12-8 AIX ............... 12-3 IBM/AS4000............12-11 AIX 4.0 ..............12-8 IIS..............5-1, 6-1 Apple Talk ............13-3 Internet ..............8-1 AppleTalk ............13-14 Internet Explorer ..........3-1 ARP ............1-1, 1-6, 12-2 Internet Printing ...........8-1 IPP...........5-1, 5-4, 6-1, 8-1, 8-11 ................9-2...

  • Page 181

    INDEX Peer to Peer Printing..........Peer-to-Peer............13-10 ping ............... 13-3 POP3............8-2, 8-3, 8-6 printcap..............12-5 PRINTCAP............12-1 Printer Agent............PSERVER NLM ..........9-10 RARP ..............Reloading firmware..........RFC 1001 ............1-5, 2-3 rlpstat ..............12-5 router..............11-1 sam................ 12-7 SCO UNIX............12-10 SCOADMIN ............

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