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9650SE-12ML
User manual
3Ware 9650SE-12ML User Manual
Serial ata raid controller
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
About this User Guide
How this User Guide Is Organized
Conventions
Screenshots
Using the 3Ware HTML Bookshelf
Chapter 1. Introducing the 3Ware® SATA RAID Controller
What's New with 9650SE Models
System Requirements
Drive Requirements
Operating System
Understanding RAID Concepts and Levels
RAID Concepts
Available RAID Configurations
Determining What RAID Level to Use
3Ware Tools for Configuration and Management
Monitoring, Maintenance, and Troubleshooting Features
Chapter 2. Getting Started with Your 3Ware RAID Controller
Chapter 3. First-Time RAID Configuration Using 3BM
Basic Steps for Creating a Unit
Specifying a Hot Spare
Leaving Individual Drives as Jbods
Checking the Motherboard Boot Sequence
What Next
Chapter 4. Driver Installation
Driver Installation under Windows
Materials Required
Creating a 3Ware Driver Diskette
Installing the 3Ware Driver and Windows on a New Unit
Installing the Driver on a System that Boots from a Different Device
Making Units Managed by a 3Ware Controller Available to Windows
Driver Installation under Linux
Obtaining 3Ware Linux Drivers
Driver Installation under Red hat Linux or Fedora Core 5
Driver Installation under Suse Linux
Compiling a 3Ware Driver for Linux
Driver Installation under Freebsd
Obtaining 3Ware Freebsd Drivers
Installing the Driver under Freebsd
Chapter 5. 3Ware BIOS Manager 2 (3BM 2) Introduction
Starting 3BM 2
Exiting the 3BM Configuration Utility
Working in the 3BM Screens
Adjusting BIOS Loading Settings
Displaying Controller Information
Getting Help While Using 3BM
Chapter 6. 3DM 2 (3Ware Disk Manager) Introduction
Browser Requirements for 3DM
Installing 3DM
Starting 3DM and Logging in
Logging in to the 3DM Web Application
Starting the 3DM Daemon under Linux and Freebsd
Starting the 3DM Process under Microsoft Windows
Viewing 3DM Remotely Using a Web Browser
Working with the 3DM Screens
3DM Menus
Viewing Information about Different Controllers
Refreshing the Screen
3DM Screens and What They're Used for
Setting up 3DM Preferences
Setting and Changing 3DM Passwords
Managing E-Mail Event Notification
Enabling and Disabling Remote Access
Setting the Incoming Port
Setting the Frequency of Page Refreshes
Chapter 7 Configuring Your Controller
Viewing Information about a Controller
About Controller Policies
Viewing Controller Policies
Setting the Auto Rebuild Policy
Using Auto-Carving for Multi LUN Support
Setting the Size of Volumes Created with Auto-Carving
Enabling and Setting up Staggered Spin-Up
Exporting JBOD Disks
Configuring Units
Chapter 8. Configuring Units
Configuring a New Unit
Configuration Options When Creating a Unit
Creating a Unit through 3DM
Boot Volume Size
Creating a Unit through 3BM
Ordering Units in 3BM
Partitioning, Formatting, and Mounting Units
Creating a Hot Spare
Specifying a Hot Spare through 3DM
Specifying a Hot Spare through 3BM
Naming a Unit
Setting Unit Policies
Enabling and Disabling the Unit Write Cache
Setting Auto Verify for a Unit
Setting Continue on Source Error During Rebuild
Enabling and Disabling Queuing for a Unit
Setting the Storsave Profile for a Unit
Changing an Existing Configuration by Migrating
RAID Level Migration (RLM) Overview
Changing RAID Level
Expanding Unit Capacity
Informing the Operating System of Changed Configuration
Deleting a Unit
Deleting a Unit through 3DM
Deleting a Unit through 3BM
Removing a Unit
Removing a Unit through 3DM
Removing a Unit through 3BM
Moving a Unit from One Controller to Another
Moving Units from an 8000 Controller to a 9000 Controller
Moving Legacy JBOD Units to a 9000 Controller
Moving Units from a 9500S to a 9550SX, 9590SE, or 9650SE Controller
Adding a Drive
Removing a Drive
Rescanning the Controller
Maintaining Units
Chapter 9. Maintaining Units
Checking Unit and Drive Status through 3DM
Enclosure LED Status Indicators
Unit Statuses
Drive Statuses
About Degraded Units
About Inoperable Units
Alarms, Errors, and Other Events
Viewing Alarms, Errors, and Other Events
Using the Alert Utility under Windows
Downloading an Error Log
Viewing SMART Data about a Drive
Background Tasks
About Initialization
About Verification
Starting a Verify Manually
Rebuilding Units
Cancelling a Rebuild and Restarting It with a Different Drive
Setting Background Task Rate
Background Task Prioritization
Scheduling Background Tasks
Viewing Current Task Schedules
Turning on or off Use of a Task Schedule
Removing a Task Schedule
Adding a New Task Schedule Slot
Selecting Self-Tests to be Performed
Locating a Drive by Blinking Its LED
Chapter 10. Maintaining Your Controller
Determining the Current Version of Your 3Ware Driver
Updating the Firmware and Driver
Downloading the Driver and Firmware
Updating the Firmware through 3DM 2
Updating the 3Ware Driver and Firmware under Windows
Using the Update Utility with Multiple Controllers
Updating the 3Ware Driver under Windows XP
Updating the 3Ware Driver under Red hat or Fedora Core
Updating the 3Ware Driver under Suse
Updating the 3Ware Driver under Freebsd
Updating the Firmware under Linux and Freebsd
Viewing Battery Information
Testing Battery Capacity
Chapter 11. 3DM 2 Reference
Controller Summary Page
Controller Details Page
Unit Information Page
Unit Details Page
Drive Information Page
Drive Details Window
Controller Settings Page
Update Firmware
Scheduling Page
Maintenance Page
Unit Information
Drive Information
Alarms Page
Battery Backup Page
Enclosure Summary Page
Enclosure Details Page
3DM 2 Settings Page
Remote Access
Chapter 12. Troubleshooting
Web Resources
Before Contacting Customer Support
Basic Troubleshooting: Check this First
Command Logging
Problems and Solutions
Enclosure-Related Problems
Hardware Installation Problems
Software Installation Problems
Problems in 3DM and 3BM
Error and Notification Messages
Table of Contents
Error and Notification Message Details
C Initialize Started
E Initialize Failed
F Smart Threshold Exceeded
A Drive Inserted
Drive Removed
E Unit Inoperable
Downgrade Udma Mode
Upgrade Udma Mode
Sector Repair Completed
Buffer Integrity Test Failed
F Unit Operational
Cache Flush Failed; some Data Lost
Drive Ecc Error Reported
Dcb Checksum Error Detected
Dcb Version Unsupported
Verify Started
A Verify Failed
B Verify Completed
C Source Drive Ecc Error Overwritten
D Source Drive Error Occurred
E Replacement Drive Capacity too Small
F Verify Not Started; Unit Never Initialized
Drive Not Supported
Spare Capacity too Small
Migration Started
Migration Failed
Migration Completed
Verify Fixed Data/Parity Mismatch
So-DIMM Not Compatible
So-DIMM Not Detected
Buffer Ecc Error Corrected
A Drive Power on Reset Detected
B Rebuild Paused
C Initialize Paused
D Verify Paused
E Migration Paused
F Flash File System Error Detected
Flash File System Repaired
Unit Number Assignments Lost
Primary Dcb Read Error Occurred
Backup Dcb Read Error Detected
Battery Voltage Is Normal
Battery Voltage Is Low
Battery Voltage Is High
Battery Voltage Is too Low
Battery Voltage Is too High
Battery Temperature Is Normal
A Battery Temperature Is Low
B Battery Temperature Is High
C Battery Temperature Is too Low
D Battery Temperature Is too High
E Battery Capacity Test Started
F Cache Synchronization Skipped
Battery Capacity Test Completed
Battery Health Check Started
Battery Health Check Completed
Battery Capacity Test Is Overdue
Battery Charging Started
Battery Charging Completed
Battery Charging Fault
Battery Capacity Is below Error Level
Appendices
Installing Software from a Graphical User Interface (GUI)
Installing Software on Linux and Freebsd from the Command Line
Uninstalling Software
Uninstalling 3DM under Microsoft Windows
Uninstalling 3DM under Linux or Freebsd
FCC Radio Frequency Interference Statement
Microsoft Windows Hardware Quality Lab
European Community Conformity Statement
Limited Warranty
Warranty Service and RMA Process
AMCC Technical Support and Services
Sales and Ordering Information
Feedback on this Manual
Index
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3ware
®
Serial ATA RAID Controller
Supports the 9650SE, 9590SE, and 9550SX Models
PN 720-0159-00
March 2007
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Table of Contents
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Table of Contents
Troubleshooting
Monitoring, Maintenance, and Troubleshooting Features
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Chapter 12. Troubleshooting
228
Before Contacting Customer Support
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