Answering Calls Automatically; Muting Automatically Answered Calls - Polycom V500 Getting Started Manual

Getting Started Guide for the V Series

Answering Calls Automatically

Muting Automatically Answered Calls

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Depending on your system configuration, you can specify whether to answer
calls automatically or to have the system announce incoming calls and wait for
you to answer manually.
Automatically answering calls is convenient, but it can create security issues. An
unexpected caller could interrupt a meeting in progress or look at equipment and
notes left in an empty room.
To prevent incoming callers from overhearing a conversation not intended for them,
you can choose to mute all automatically answered calls.
To automatically answer calls:
1. Select System from the Place a Call screen.
2. Select User Settings from the System screen.
3. Scroll to Auto Answer Point-to-Point Video, press
control, and select Yes.
4. Press Home to save your change and return to the home screen.
If you have a V700 system that you are using as your computer monitor, Polycom
recommends that you set up the system so that you have to answer calls manually.
If you receive a call while using the system as a computer monitor, you hear a
ringing sound and you can switch to video to answer the call manually. Alternatively,
you can ignore the call and it will not connect, thereby preventing the caller from
seeing or hearing you at your desk.
Depending on your system configuration, you can choose whether to mute the
audio when calls connect if your system is configured to answer calls
automatically. This prevents callers from overhearing conversations or
meetings. After the call connects, you can press
ready to unmute the call.
Note that, if you enable this option during a call, the audio for the current
meeting is not affected.
To mute automatically answered calls:
1. Select System from the Place a Call screen.
2. Select User Settings from the System screen.
3. Scroll to Mute Auto Answer Calls and press
to enable the option.
4. Press Home to save your change and return to the home screen.
on the remote
Mute when you're
on the remote control
© Polycom, Inc.