C
H A P T E R
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
•
Power, Hardware Connections, and LEDs
•
P-2024 Access and Login
•
Internet Access
•
Phone Calls and VoIP
13.1 Power, Hardware Connections, and LEDs
The P-2024 does not turn on. None of the LEDs turn on.
1 Make sure you are using the power adaptor or cord included with the P-2024.
2 Make sure the power adaptor or cord is connected to the P-2024 and plugged in to an
appropriate power source. Make sure the power source is turned on.
3 Disconnect and re-connect the power adaptor or cord to the P-2024.
4 If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See
29.
2 Check the hardware connections. See the Quick Start Guide and
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Disconnect and re-connect the power adaptor to the P-2024.
5 If the problem continues, contact the vendor.
P-2024 User's Guide
Troubleshooting
13
Section 1.4.2 on page
Section 1.4 on page
28.
121