Internet Access - ZyXEL Communications P-2024 User Manual

• Try to access the P-2024 using another service, such as Telnet. If you can access the P-
2024, check the remote management settings, firewall rules, and SMT filters to find out
why the P-2024 does not respond to HTTP.
• If your computer is connected to the WAN port, use a computer that is connected to a
LAN/ETHERNET port.
I can see the Login screen, but I cannot log in to the P-2024.
1 Make sure you have entered the user name and password correctly. The default password
is 1234. This field is case-sensitive, so make sure [Caps Lock] is not on.
2 You cannot log in to the web configurator while someone is using the SMT, Telnet, or
the console port to access the P-2024. Log out of the P-2024 in the other session, or ask
the person who is logged in to log out.
3 Disconnect and re-connect the power adaptor or cord to the P-2024.
4 If this does not work, you have to reset the device to its factory defaults. See
on page
I cannot Telnet to the P-2024.
See the troubleshooting suggestions for
configurator.
I cannot use FTP to upload / download the configuration file. / I cannot use
FTP to upload new firmware.
See the troubleshooting suggestions for
configurator.

13.3 Internet Access

I cannot access the Internet.
1 Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and
2 Disconnect all the cables from your device, and follow the directions in the Quick Start
Guide again.
P-2024 User's Guide
31.
Ignore the suggestions about your browser.
Ignore the suggestions about your browser.
Section 1.4.2 on page
I cannot see or access the Login screen in the web
I cannot see or access the Login screen in the web
29.
Chapter 13 Troubleshooting
Section 1.5
123