NetComm NTC-790 User Manual
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NetComm NTC-790 User Manual

Hspa cellular router
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Summary of Contents for NetComm NTC-790

  • Page 1: User Manual

    NTC-790/NTC-990 User Manual...
  • Page 2 NTC-790 NTC-990 HSPA Cellular Router User Manual This manual covers the following products: NTC-790 NTC-990 Revision 1.55 NetComm Limited March 2009...

  • Page 3: Table Of Contents

    To connect using a user configured profile...24 6.1.3 To confirm successful connection ...26 6.1.4 How to establish a Connection using the Cellular Router in PPPoE mode ...27 Ethernet Related Commands ...28 How to configure the Ethernet IP address ...28 How to configure DNS Masquerading ...28 How to configure the DHCP Server ...29...
  • Page 4 The SIM status indicates that the SIM is “not installed or reboot required” on the Home page ...61 11.2.8 How can I reset the cellular router’s IP address to default ...62 11.2.9 I am having problems getting a PPTP connection...63 12 RS-232 Serial Port Integration Parameters ...64...

  • Page 5: Introduction

    Introduction Thank you for purchasing the Cellular Router from NetComm. This manual illustrates how to set-up and configure your Cellular Router appropriate for your application. The Cellular Router is configured via a web browser. This manual will take you through the steps required to configure and use your unit correctly.

  • Page 6: Status Indicators

    Status Indicators There are a total of five LED's on the Cellular Router: three green, one amber and one red. The green LED next to the DC power jack is the DC Power Indicator. The other four LED’s are grouped on the opposite end of the router, next to the RF antenna connector.
  • Page 7 Flashing once per second Revision 1.55 March 2009 : Indicates the RSSI level is -90dbm, or greater (strong) : Indicates the RSSI level is -110dbm and -90dbm, (medium) : Indicates the RSSI level is less than -110dbm (poor) NetComm Limited...

  • Page 8: What You Will Need To Configure The Cellular Router

    Active Telecommunications carrier SIM card (USIM) NOTE – The Ethernet port on the Cellular Router is a DTE non-auto switch so you will need a crossover cable if connected directly to your PC. However, if there is a Hub/Switch connected between the Cellular Router and PC you will need to use a straight through cable.
  • Page 9 Properties to open the configuration dialogue box of Local Area Connection as below: Find and click Internet Protocol (TCP/IP) The TCP/IP configuration window will pop up as illustrated below. Revision 1.55 March 2009 from the protocol list box and then click the Properties button NetComm Limited...
  • Page 10 Then press OK button to close TCP/IP configuration window. Press the Close button to complete the computer preparation for the Cellular Router. Enter the address below in your web browser and connect below. Whenever you make changes please refresh your web pages to prevent errors due to caching of web pages.
  • Page 11 Below illustrates the steps required to access the Cellular Router’s web browser: NOTE – If the Ethernet IP address of the Cellular Router needs to be changed then refer to the section: Configuring the Ethernet IP address. Revision 1.55 March 2009...

  • Page 12: Installing And Unlocking The Sim Card

    Installing and unlocking the SIM card Inserting the SIM card First make sure the SIM card is inserted correctly. You insert the SIM with gold side up and in the direction as shown below: Revision 1.55 March 2009 NetComm Limited...

  • Page 13: Unlocking The Sim

    If the SIM card is locked you will need to unlock it with a PIN provided with your SIM card. You can find out if the SIM is locked by viewing the SIM Status on the Home page: Revision 1.55 March 2009 NetComm Limited...
  • Page 14 If the SIM Status is ENTER PIN as above then do the following: Click on the “Security” Link on the left Revision 1.55 March 2009 NetComm Limited...
  • Page 15 When you click on the ‘Security’ link you should see the following message:- Click OK Next, enter the PIN code and confirm the PIN code. Then click Save. Once the SIM has been unlocked you will see a pop up confirming this. Revision 1.55 March 2009 NetComm Limited...
  • Page 16 Now Click on the link and the Home Status page should look as below with SIM Status OK: Revision 1.55 NetComm Limited March 2009...

  • Page 17: Enter Puk

    Your carrier will issue you a PUK code to enable you to unlock the USIM and enter a new PIN code. Enter the new PIN and PUK codes, If you have entered the PUK correctly you should see the following message: Revision 1.55 March 2009 press save NetComm Limited...
  • Page 18 Now Click on the link and the Home Status page should look as below with SIM Status OK: Revision 1.55 NetComm Limited March 2009...

  • Page 19: The 'Remember Pin' Feature

    The ‘Remember PIN’ feature This feature is intended to allow the router to automatically send the PIN to the USIM each time the USIM asks for it (usually at power up). The intent of this feature is to ensure that a USIM removed from a router installed in an unattended location by an unauthorized user cannot be used to make calls or otherwise be of any value outside the router on which it is installed.

  • Page 20: Locking To A Specific Band

    Locking to a specific band You may want to lock the Cellular Router on to a specific band, to do this click on the “Band” link. You may want to do this if you’re using the router in a country with multi frequency networks that may not all support HSPA, you can select the router to only connect on the network frequencies that suit your requirements.
  • Page 21 For NTC-790, the following band settings options are applicable. UMTS 850MHz Only WCDMA ALL UMTS 850MHz, 2G All Bands (autoband) = UMTS 850/2100/1900MHz GSM/EDGE/GPRS 900/1800/1900MHz For NTC-990, the following 900Mhz band setting options are applicable. UMTS 900MHz Only WCDMA ALL...

  • Page 22: How To Establish A Connection To The Cellular Network

    Initiating the PPP Connection from a different PPP client (i.e. laptop or router) with the Cellular Router running in PPPoE mode. This mode is used for example, when you also have an ADSL connection present such that if the Wireless connection on the Cellular Router fails then the ADSL router can be used as backup.

  • Page 23: Initiating A Ppp Connection From The Cellular Router

    Initiating a PPP Connection from the Cellular Router The status page of Cellular Router Setup will now be displayed as below. The PPP status on the page should be DISABLED network (as indicated by the large arrow) as your new device is not yet configured to connect to the cellular network.

  • Page 24: To Connect Using A Pre-Configured Profile

    To connect using a pre-configured profile 6.1.1 The cellular router supports 4 connection profiles; these profiles allow you to configure the settings that the router will use to connect to the cellular network. First examine the list of configured profiles Select the profile that you wish to connect to important.

  • Page 25: To Connect Using A User Configured Profile

    Once you have entered the appropriate detail in this section of the form click “Modify Entry” this connection profile. Revision 1.55 March 2009 field is correct. This is very important. The example above shows the will need to be set appropriately for your specific user defined profile as follows: to save NetComm Limited...
  • Page 26 Select the profile that you wish to connect to Click Auto Connect Enable Click Save From now on, Auto Connect will keep remain enabled and the router will automatically connect unless you come back to this page and disable it. Revision 1.55 March 2009 (4 in this case).

  • Page 27: To Confirm Successful Connection

    Please pay close attention to PPP field on the page (shown by the arrow). PPP Status should be UP. PPP IP Address shows the current IP address that the network has allocated for the Cellular Router. Your new Cellular Router is now ready to use! Revision 1.55...

  • Page 28: How To Establish A Connection Using The Cellular Router In Pppoe Mode

    In addition you may specify an optional “Service Name” connected device must use the same service name when connecting. This facility is particularly useful if you have more than one PPPoE router or modem on a single Ethernet network. Finally click save to save your settings and enable PPPoE Note- Most people do not need to use PPPoE.

  • Page 29: Ethernet Related Commands

    DNS masquerading allows the cellular router to forward DNS requests to dynamically assigned DNS servers, clients on the cellular routers LAN can then use the cellular router as a DNS server without needing to know of the dynamically assigned DNS servers assigned by the cellular network.

  • Page 30: How To Configure The Dhcp Server

    Ethernet connector is configured to automatically obtain an IP and DNS server address. When you plug in the Ethernet cable to your PC the Cellular Router should automatically assign it an IP address within 10-15 seconds. Please be aware that you will be sharing the bandwidth of the Cellular Router between all connected devices.

  • Page 31: How To Configure The Dhcp Relay Agent

    This facility is available on the DHCP page. To enable DHCP relay simply enable the DHCP relay agent and specify the DHCP server address as below: Enabling DHCP Relay will automatically disable the local DHCP server. Revision 1.55 March 2009 NetComm Limited...

  • Page 32: How To Configure Static Dhcp Assignments

    You may assign a particular IP address to a specific device every that device makes a DHCP request as follows: Click Add Enter a name for the computer or device Enter the computer or device MAC Enter the IP address to assign Click Save Revision 1.55 March 2009 NetComm Limited...

  • Page 33: How To Configure Your Device's Ip Address Manually (No Dhcp)

    How to configure your Device’s IP address manually (no DHCP) If your device has a statically set IP address you can have your device to work with the Cellular Router by manually configuring your device to the following settings: Set your devices IP address to any valid IP between 192.168.1.2 and 192.168.1.119 or disable the DHCP server and use any address.

  • Page 34: Advanced Features

    E. If any ping succeeds the router returns to step A and does not reboot. “Periodic Ping Timer” should never be set to a value less than 60 seconds; this is to allow the router time to reconnect to the cellular network following a reboot.
  • Page 35 Periodic Ping Enabled NB: The traffic generated by the periodic ping feature is counted as chargeable usage, please keep this in mind when selecting how often to ping. Revision 1.55 March 2009 NetComm Limited...

  • Page 36: How To Configure A Periodic Reset Timer

    This facility is available on the “System Monitor” page. The router can be configured to automatically reboot on a periodic interval specified in minutes. While this is not necessary, it does ensure that in the case of remote installations it will reboot the router if some anomaly occurs.

  • Page 37: Remote Administration

    The port number can be changed via the configuration pages and you can change the password for enhanced security. The password will only be changed if you enter two matching passwords and it is not necessary to change if you are only changing the incoming port number. Revision 1.55 March 2009 NetComm Limited...

  • Page 38: Nat Configuration

    NAT Configuration You can enable or disable NAT simply by clicking on the radio button Configuration page and then clicking the “Save” button Revision 1.55 March 2009 appropriately in the NAT NetComm Limited...

  • Page 39: How To Configure Port Forwarding

    IP address of 0.0.0.0 that allows all IP address to access the modem. External port(s) to listen to. Local Area Network Address of device to forward inbound requests to. Local Area Network Port(s) to forward connections to. NetComm Limited...
  • Page 40 If the “Incoming Port Range” specifies a single port (as above) then the destination port can be set to any port. If the “Incoming Port Range” specifies a range of port numbers then the “Destination Port Range” MUST be the same as the “Incoming Port Range”. Revision 1.55 March 2009 NetComm Limited...
  • Page 41 Configured mappings are displayed as follows: To delete an entry click on the Delete Entry link Revision 1.55 March 2009 from the list of IP Mappings. NetComm Limited...

  • Page 42: How To Configure Dynamic Dns Client

    How to configure dynamic DNS client This facility is available on the “DDNS” configuration page Dynamic DNS provides a method for the cellular router to update and external name server with the routers cellular WAN IP address. To configure dynamic DNS:-...

  • Page 43: How To Configure The Serial Pad (Packet Assembler And Disassembler)

    How to configure the Serial PAD (Packet Assembler and Disassembler) The NetComm NTC Cellular Routers include a PAD feature to allow the transport of arbitrary Async serial data over the packet switched (IP) cellular network. Specifically data received on the routers V.24 interface (serial port) can be encapsulated into TCP or UDP packets and sent to a remote host, likewise data contained in TCP or UDP packets received from a remote host may be forwarded to the routers V.24 interface (serial port).
  • Page 44 “Inter Character Timeout” milliseconds, it will then send any bytes in the buffer to the remote host. When the ID field is not blank (empty) the defined ID will be sent to the remote host as follows: Revision 1.55 March 2009 NetComm Limited...
  • Page 45 ID; for TCP the ID is transmitted once immediately after the connection is established. Ignore String When the “Ignore String” field is not blank (empty) the router will strip any character sequence that matches the “Ignore String” from the data stream received from the serial port.
  • Page 46 • Always Off DCD is always off • PPP On DCD is on when the router has established a PPP session with the cellular network Flow Control • Serial port flow control off • Hardware Serial port uses RTS/CTS flow control...

  • Page 47: Routing Features

    “Enable “ To check that the PPTP interface is up click on the Status link and in the PPTP section it should indicate that the status is UP. Revision 1.55 March 2009 and “Save” NetComm Limited...
  • Page 48 However, if you want to leave the PPTP enabled for future use then just disable the PPP connection only using the ‘Data Connection’ page, then next time a PPP connection is enabled the PPTP interface will also come up. Revision 1.55 March 2009 NetComm Limited...

  • Page 49: Configuring Static Routes

    This facility is available on the Routing HTML page. Some routes are added by default by the Cellular Router on initialisation such as the Ethernet subnet route for routing to a device on the Ethernet subnet. A PPP route is also added upon obtaining a Wireless PPP connection.
  • Page 50 The Active Routing table at the bottom will show the new route added as shown below: Example: If you have a router on the Ethernet side of the Cellular Router with a gateway 192.168.1.5 that interfaces to network 10.123.0.0/16 and you want to get to a device on that network then you enter: 10.123.0.0 in the Destination IP address field...
  • Page 51 Deleting Static Routes Select the delete entry text (in blue) for the route as shown above Revision 1.55 March 2009 NetComm Limited...

  • Page 52: How To Configure Rip

    Cellular Router’s Ethernet subnet could be advertised to a Router on the PPP interface side so that a Router on this network will know how to route to a device on the Cellular Router’s Ethernet subnet. You will have to add the routes appropriately in the Static Routes section – see Adding Static Routes.

  • Page 53: How To Configure Vrrp

    If the current physical router that is routing the data on behalf of the virtual router fails, an arrangement is made for another physical router to automatically replace it.
  • Page 54 In the VRRP Configuration section on the Routing HTML page: Click enable Enter the relevant details • enter an id – this is the VRRP id which is different for each virtual router on the network. • enter a priority – a higher value is a higher priority. •...

  • Page 55: Router Application And Configuration Management

    To save a copy of the routers configuration 10.1 Click Save This will download a copy of the current settings from the cellular router to your PC. • It is NOT possible to edit the contents of the file downloaded, if you modify the contents of the configuration file in any way you will not be able to restore it later.

  • Page 56: To Restore A Copy Of The Routers Configuration

    Select the configuration file you wish to restore. Click Restore To restore the routers configuration to the factory defaults 10.3 Click Restore You will see the following message:- Click OK The factory default configuration is restored. Revision 1.55 March 2009 NetComm Limited...

  • Page 57: To Upgrade To A New Router Application Version

    To upgrade to a new router application version 10.4 Click on the browse button and browse to where the upgrade file is located on your PC/laptop Click Upload You will see the following message:- Click OK You will see the following message:- Click OK Revision 1.55...
  • Page 58 The upgrade process will begin. If the upgrade is successful you should see something similar to the following: Revision 1.55 March 2009 NetComm Limited...

  • Page 59: Troubleshooting

    Troubleshooting Viewing the system log 11.1 To view the routers log file click the “Logfile” link Revision 1.55 NetComm Limited March 2009...
  • Page 60 Revision 1.55 NetComm Limited March 2009...

  • Page 61: Common Problems And Solutions

    If it is set to 1 this means the unit will reboot every minute regardless of what happens. Reset it to 0 if you don’t want this feature or something quite large if you don’t want the router to reboot so often.

  • Page 62: I Cannot Seem To Get A Wireless Wan Connection

    11.2.6 Home page and I cannot get a connection If this happens you must reboot the Cellular Router. The Reset button on the home page will reboot the Cellular Router. The SIM status indicates that the SIM is “not installed or reboot required” on the 11.2.7...

  • Page 63: How Can I Reset The Cellular Router's Ip Address To Default

    192.168.1.50 to the Ethernet port. The lights will do a short 'chaser' sequence, each coming on in turn, to confirm this has taken place. • If you have done this and you can't connect to the router, the problem is likely to be in your computers' routing, default gateway, or mask. Revision 1.55...

  • Page 64: I Am Having Problems Getting A Pptp Connection

    The credentials on the PPTP HTML page are wrong, either the IP address or username, password. Check the logfile: • If you see the message: “The synchronous PPTP option is NOT activated” or “CHAP Authentication Failure” then the credentials are incorrect. Revision 1.55 March 2009 NetComm Limited...

  • Page 65: Rs-232 Serial Port Integration Parameters

    RS-232 Serial Port Integration Parameters You can use the guide below to design serial cables to integrate the Cellular Router into your system. Standard RS-232 DE-9 Pinout: Name Direction --------------------------------------------------------- —» —» «— «— —» «— —» —» Note: —»...

  • Page 66: Ethernet Port Integration Parameters

    Below you will find pin outs of the RJ-45 Ethernet Plug and Jack connectors: NOTE: The Ethernet port on the Cellular Router is a DTE non-auto switch so you will need a crossover cable if connected directly to your PC.

  • Page 67: Specifications

    8-28 VDC @ 3.36W (HSDPA Call, 280 ma @ 12 VDC) Temperature: Operating: -30°C to +70°C (-22° to 140°F) 100% Duty Cycle Storage: Operating Humidity: 0 – 85% (non-condensing) Flash Memory Size: RAM: 16MB Processor: Atmel ARM AT91RM9200 Revision 1.55 March 2009 -55°C to +85°C (-67° to 185°F) NetComm Limited...

  • Page 68: Download And Upload Speeds

    Download and Upload Speeds The speeds here are theoretical maxima; practically they may well be lower. For UMTS HSUPA the upload speed is 1.9Mbps (upgradeable to 5.76Mbps, applicable to model NTC-790 and NTC-990) and 7.2Mbps downstream. NOTE If connected to a LAN via the Ethernet port, the connection status window may display high speeds such as 100Mbps, but this cannot be achieved over-the-air.

  • Page 69: Additional Software Packs

    • SMS Tools CLI • TCPDUMP sniffer • USB Storage These additional software packs are subjected to change and update without notice. For further information, please contact NetComm 3G Mobile Broadband Solution support team. Revision 1.55 March 2009 NetComm Limited...

  • Page 70: Legal & Regulatory Information

    General Public License (“LGPL”). This code is subject to the copyrights of one or more authors and is distributed without any warranty. A copy of this software can be obtained by contacting NetComm Limited on +61 2 9424 2059. Revision 1.55...

  • Page 71: Product Warranty

    The warranty is automatically voided if: 1. You, or someone else, use the product, or attempts to use it, other than as specified by NetComm; 2. The fault or defect in your product is the result of a voltage surge subjected to the product either by the way of power supply or communication line, whether caused by thunderstorm activity or any other cause(s);...
  • Page 72 Note: NetComm Technical Support for this product only covers the basic installation and features outlined in the Quick Start Guide. For further information regarding the advanced features of this product, please refer to the configuring sections in the User Guide or contact a Network Specialist.

This manual is also suitable for:

Ntc-990

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