NetComm NTC-6908 User Manual
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NetComm NTC-6908 User Manual

Industrial hspa cellular network router calldirect ntc-6000 series
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ETCOMM C
CALLDIREC
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Prefac
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CT SERIES
NETCOMM CALLDIRECT™ SERIES – NTC
C-6000 Serie
s 
NTC-
6000 Series
 
US
SER G
GUID
E

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Summary of Contents for NetComm NTC-6908

  • Page 1   NETCOMM CALLDIRECT™ SERIES – NTC C-6000 Serie s  ETCOMM C CALLDIREC CT SERIES Rout NTC- 6000 Series       SER G GUID Prefac...
  • Page 2 NetCom mm Wireless Limited. All ri ghts reserved. information containe d herein is proprietar ry to NetComm Wirel ess Limited. No part of this document ma ay be translated, tran scribed, reproduced d, in any form, or by a...

  • Page 3: Table Of Contents

        Table of Contents Introduction ............................5     Overview ................................................................... 5   Features ..................................................................6 Hardware Overview ..........................7     LED Overview................................................................7   Overview of the Router Interfaces ..........................................................8 Configuring your Router.......................... 10     Inserting the SIM Card ............................................................
  • Page 4   NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series  Contact ............................. 78       NTC-6000 Series – Industrial M2M Wireless Routers YML6908 www.netcommwireless.com...

  • Page 5: Introduction

    Introduction Thank you for purchasing an Industrial HSPA Cellular Network Router from NetComm. This manual illustrates how to set-up and configure your router appropriately for your chosen task. The router is primarily managed and configured via a web browser. This manual will take you through the steps required to configure and use your unit correctly.

  • Page 6: Features

    Intelligent industrial cellular router platform supporting various networks and service types UMTS/HSDPA/HSUPA & GSM/GPRS/EDGE High-speed Atmel 400MHz ARM9-based Microcontroller. Embedded Sierra HSPA modem module MC8790V (NTC-6908) or MC8792V (NTC-6909) with Qualcomm MSM6290 chipset. Antenna diversity to improve fringe performance on global HSPA networks.

  • Page 7: Hardware Overview

      Hardware Overview LED Overview There are a total of five LED’s on the router. Listed below are the specifications of the LED’s and their corresponding colours.                                                       Figure 1: NTC‐6000 Series LEDs DISPLAY DESCRIPTION POWER (red)

  • Page 8: Overview Of The Router Interfaces

      NETCOMM CALLDIRECT™ SERIES – NTC C-6000 Serie s  verview of the Router r Interfaces s                                               Figure ...
  • Page 9       YML6908 NTC-6000 Series User Guide www.netcommwireless.com...

  • Page 10: Configuring Your Router

      NETCOMM CALLDIRECT™ SERIES – NTC C-6000 Serie s  Config guring g your r Rout will need the followin ng hardware compon nents to set up the ro uter: Powe r supply (8-28VDC) Ethern net cable Lapto op or PC...
  • Page 11   YML6908 NTC-6000 Series User Guide www.netcommwireless.com...

  • Page 12: Preparing Your Computer

      NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series  Preparing Your Computer Connect one end of the supplied Ethernet cable to the Ethernet port of your router. Connect the other end of the cable to the LAN port of your computer. Configure your PC’s Ethernet interface to use a dynamically assigned IP address by completing one the following steps that correspond to the operating system your computer has installed.
  • Page 13   ernet Interface Configuration in n Windows Vista Click on the Start button. T Then select “Control P Panel” followed by “N Network and Sharing Centre”.                              ...
  • Page 14   NETCOMM CALLDIRECT™ SERIES – NTC C-6000 Serie s  screen will display th he information “User Account Control” an nd click “Continue” to o continue and then d double click on “Intern rnet Protocol Version 4 (TCP/IPv4)”.         Figure 9: Do ouble Click Internet ...
  • Page 15   ernet Interface Configuration in n Windows 7 Click on the Start button, s select the “Control Pa anel (in Category View w)” option and then c click on the “View Ne twork Status and Tas sks”.            ...
  • Page 16   NETCOMM CALLDIRECT™ SERIES – NTC C-6000 Serie s  Doub le click on “Internet P Protocol Version 4 (TC CP/IPv4)”. Figure 14: Do ouble Click Internet t Protocol Version 4  (TCP/IPv4)  Click on “Obtain an IP add dress automatically” a and “Obtain DNS ser rver address automa tically”...

  • Page 17: Accessing The Router Web User Interface

      ccessing th he Router W Web User Interface Ther re are two system ma anagement accounts for maintaining the s system, root and adm min, which both have slightly different rout ter management cap pabilities. root manager accou nt is has full permiss ion privileges and ca an use every comman nd option that the rou...

  • Page 18: Unlocking The Sim Card

      NETCOMM CALLDIRECT™ SERIES – NTC C-6000 Serie s  nlocking th he SIM Car If the e SIM card is locked it can only be unlock ked using a PIN that w was assigned to you r SIM card by your m mobile broadband pro ovider.
  • Page 19   YML6908 NTC-6000 Series User Guide www.netcommwireless.com...
  • Page 20   NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series  Enter PUK Code If after three incorrect attempts at entering the PIN code, you will be requested to enter a PUK code.   Figure 24: Enter Correct PIN and PUK Message  The PUK code is sometimes referred to as a PIN Unlocked Key (PUK) code. You will need to contact your mobile broadband provider to obtain this number.
  • Page 21   The ‘Remember PIN’ Feature This feature allows the router to automatically send the PIN to the SIM each time the SIM asks for it (usually at power up). This enables the SIM to be PIN Locked (to prevent unauthorized use of the SIM card elsewhere), while still allowing the router to connect to the cellular service. When this feature is enabled the PIN entered by the user when they set the “Remember PIN”...

  • Page 22: Band / Provider Selection

                              Figure 30: Band Se ettings  The fo ollowing band setting gs options are applica able. BAND SELE ECTION OPTIONS – NTC-6908 UMTS 850 0Mhz, 2G UMTS 850 0 MHz GSM/EDGE/GPRS 9 900/1800/1900MHz UMTS 850 0MHZ ONLY UMTS 850 M...

  • Page 23: Choosing Your Mobile Broadband Provider Manually

      BAND SELE ECTION OPTIONS – NTC-6909 UMTS 900 0Mhz Only UMTS 900 0 MHz Only WCDMA A UMTS 900/2 2100/1900MHz UMTS 900 0MHz, 2G UMTS 900 M MHz GSM/EDGE/GPRS 85 50/900/1800/1900MHz GSM/EDGE E/GPRS 850/900/1800/1900 0MHz   ALL BAND DS (AUTOBAND) UMTS 850 0/900/2100/1900MHz GSM M/EDGE/GPRS...

  • Page 24: Establishing A Connection To A Cellular Network

      NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series  Establishing a Connection to a Cellular Network This section describes how to configure the router to initiate a Mobile Broadband connection. There are 2 possible methods that can be used to set up a Mobile Broadband connection via PPP: Initiating the PPP Connection directly from the router (most common).
  • Page 25   nnecting to the Internet using a a Connection Pro ofile router supports multi iple APN profiles; tha at allow you the route r settings to be confi gured to connect to different cellular netw works Figure 34: Mobil le Broadband ‐ Conn nection Page  First e examine the list of co nfigured profiles Selec...
  • Page 26   NETCOMM CALLDIRECT™ SERIES – NTC C-6000 Serie s  Initi iating a Connec ction using the R Router in Transp parent PPPoE mo To e nable PPPoE mode, ensure the “Auto Co nnect” option is disa bled in each of the p profiles on the “Conne...

  • Page 27: Ethernet Related Commands

      Ethernet Related Commands How to configure the Ethernet IP address The IP settings can be configured by clicking on the “Internet Settings” menu followed by “LAN” and then “IP Setup” The default IP of the Ethernet port is 192.168.20.1 with the subnet mask 255.255.255.0. If you wish to change this then simply enter the new IP address and click on the Save button at the bottom of the page.
  • Page 28   NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series  If you do not enter the DNS1 and DNS2 addresses manually, then to browse the Internet from your Ethernet connected device you must enable DNS Masquerade (see above). Upon enabling DNS Masquerade, you will notice that the DNS1 address is automatically set to the IP address of the Ethernet port. DNS addresses are then automatically assigned by the connection to the network.

  • Page 29: Virtual Private Networks

      rtual Privat te Network A Vir rtual Private Network (VPN) is a tunnel pro oviding a private link between two networ rks or devices over a public network. Data a to be sent via a VPN N needs to be encap psulated and as such h is gene...
  • Page 30   NETCOMM CALLDIRECT™ SERIES – NTC C-6000 Serie s  Ther re are a few configura ation steps you will n eed to complete bef ore obtaining a PPTP P/GRE connection: p 1: Connect to o the Cellular Bro oadband Netwo...

  • Page 31: Openvpn

      penVPN nVPN is an open sou urce virtual private ne etwork (VPN) program m for creating point-to o-point or server-to-m multi-client encrypted d tunnels between ho ost computers. The N TC-6000 supports th hree diffe rent OpenVPN mode penVPN Server penVPN Client penVPN Peer-to-Pee r VPN connection.
  • Page 32   NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series  DEFINITION ITEM Profile Type Set this option to OpenVPN to create an OPenVPN VPN tunnel.  Enable VPN Enable or Disable the VPN connection. Profile Name A name that can be used to identify the VPN connection.

  • Page 33: Ipsec

      IPSe ec operates on Layer r 3 of the OSI model a and as such can prot tect higher layer prot tocols. IPSec is used for both Site to Site V VPN and Remote Acc cess VPN. The NTC- 6000 Series Cellular route ers support IPsec en...
  • Page 34   NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series  DEFINITION ITEM   Profile Type Set this option to IPSec. Enable VPN Enable or Disable the VPN connection. Profile Name A name that can be used to identify the VPN connection. Remote IPSec Gateway The IP address that the IPSec server is running on.

  • Page 35: Routing Configuration

      outing Con figuration nfiguring Static Routes This facility is available b by clicking on the “Int ternet Settings” befor re selecting “Routing ” followed by the “Sta atic” menu item on th he right. me routes are added b by the router automa tically on a connectio on initialization such a...

  • Page 36: How To Configure Rip

      NETCOMM CALLDIRECT™ SERIES – NTC C-6000 Serie s  eting Static Rou utes                                                          ...
  • Page 37   ow to Conf figure VRR Virtual Router Redun ndancy Protocol (VRR RP) is a non-proprieta ary redundancy proto ocol designed to incr rease the availability and reliability of the d default gateway serv vicing hosts on the sa subn net.

  • Page 38: How To Configure Vrrp

      NETCOMM CALLDIRECT™ SERIES – NTC C-6000 Serie s  AT configu ration This facility is available b by clicking on the “Int ternet Settings” menu u followed by “Routin ng” and then the “NAT T” menu item on the right. The router is se et to use NAT mode b by default.

  • Page 39: Services Features

      w to Configure D Demilitarized Zone ( DMZ) enables a dev ice to utilize a direct connection to the WA AN. This means any incoming connection ns are forwarded dire ectly to this device wi th all ports open. This facility is available b by clicking on the “Int...

  • Page 40: Services Features

      NETCOMM CALLDIRECT™ SERIES – NTC C-6000 Serie s  ervices Fea atures w to Configure t the Dynamic DN NS Client This facility is available b by clicking on the “Se ervices” menu followe ed by the “DDNS” me enu item on the right.
  • Page 41   MP Traps SNMP Trap functions s to provide system e event notifications to a SNMP server witho out solicitation so tha t the SNMP server do oes have to request i information from eac h and every device conn nected on the networ rk.
  • Page 42   NETCOMM CALLDIRECT™ SERIES – NTC C-6000 Serie s  w to Configure t the Periodic Pin g Reset Monitor This facility is available b by clicking on the “Se ervices” menu followe ed by the “System Mo onitor” menu item on the right.
  • Page 43   riodic Ping Disa bled To d disable the Periodic P Ping Reset Monitor sim mply set to “Fail Cou nt” 0                                 Figure 58: Servi ces ‐ System Monito or ...
  • Page 44   NETCOMM CALLDIRECT™ SERIES – NTC C-6000 Serie s  w to Configure a a Periodic Rese t Timer This facility is available b by clicking on the “Se ervices” menu followe ed by the “System Mo onitor” menu item on the right.

  • Page 45: Gps

    GPS satellite an nd location informatio Please note: : The GPS functionali ty is available in the NTC-6908 and NTC- -6908S only, from firm mware version 1.6.0 o onwards.     L6908...

  • Page 46: Sms Tools

      NETCOMM CALLDIRECT™ SERIES – NTC C-6000 Serie s  MS Tools SMS tools applicatio on has been develope ed to include basic S SMS functionality suc ch as sending a mess sage, receiving a me ssage and redirectin ng an incoming mess age to another destin nation.

  • Page 47: Udp Port

      S Configuration n for Redirection Inco ming text messages can be redirected to o another mobile dev ice and/or a TCP/UD DP message server. direct to Mobile can forward incomin ng text messages to a a different destination n number. This destin nation number can b e another mobile pho one or 3G router pho...
  • Page 48   NETCOMM CALLDIRECT™ SERIES – NTC C-6000 Serie s  S - New Messag New Message page can be used to send d an SMS text messa ges to one or multipl e recipients. Figure 65: Servic ces ‐ SMS ‐ New Mes ssage  A ne ew SMS message can...
  • Page 49   Inbox/Outbox You can check all sent SMS messages in the SMS Outbox or you can read, delete, reply or forward an SMS message to another mobile device from the SMS Inbox. You are also able to add the SMS message sender to the “White List” which is used to secure the Remote Diagnostics feature. Simply select the sender or recipient number and click the “Add White List”...
  • Page 50   NETCOMM CALLDIRECT™ SERIES – NTC C-6000 Serie s  S Diagnostics a and Command E Execution Setup Figure 68: Servic ces ‐ SMS – Diagnos tics and command E Execution Setup  able Authentica ation Enab ble or disable checki ng the sender’s phon ne number against th he allowed sender “W White List”...
  • Page 51   xed Ack. SMS N Number Ackn nowledgement mess ages sent after the e xecution of a “Set” c ommand will be sent t to this number. nd Error SMS f for Get/Set/Exec c Command Enab ble or disable the sen nding of an error mes ssage resulting from the execution of a G...
  • Page 52   NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series  White List A maximum number of 20 entries can be stored in the router. If Authentication is enabled, any incoming Diagnostics/Command Execution SMS messages are processed only if the sender’s number exists in White List and the message password matches with the password specified in the White List.

  • Page 53: Sms Command Format

      SMS Command format Generic Format for reading variables: get VARIABLENAME PASSWORD get VARIABLENAME Generic Format for writing to variables: set VARIABLENAME=VALUE PASSWORD set VARIABLENAME=VALUE   Generic Format for executing a command: execute COMMAND PASSWORD execute COMMAND Replies Upon receipt of successfully formatted, authenticated (if required) command, the router will reply to the SMS in the following format: SMS CONTENTS NOTES TYPE...
  • Page 54   NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series  If the command sent includes the “reboot” command and has already passed the White List password check, the device keeps this password and executes the remaining command line after the reboot with this same password.

  • Page 55: List Of Valid Variables

      List of Valid Variables: Where “x” is a profile number (1-6). If no profile is specified, variables are read for or written to for the current active profile. If a profile is specified, the variable is read for or written to for the specified profile number (‘x’).

  • Page 56: Sms Diagnostics Examples

      NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series  SMS Diagnostics Examples The examples below demonstrate various combinations of supported commands. This is not a complete list. To obtain a complete list, please contact NetComm. INPUT EXAMPLE DESCRIPTION AUTHENTICATION set apn1=Telstra.internet Not Required set apn2=”3netaccecss”...

  • Page 57: Nsupdate

      SUpdate NS U Update is used to up date an internal DNS S resource. This can b be used to enable a f fully qualified domain n name (FQDN) to be e used to access the e router.                              ...

  • Page 58: Padd 錯誤! 尚未定義書籤。 System Features

      NETCOMM CALLDIRECT™ SERIES – NTC C-6000 Serie s    System m Fea atures     ewing the s system log This facility is available b by clicking on the “Sy ystem” menu followed d by “Log“.                            ...

  • Page 59: Remote Administration

      emote Adm ministration This facility is available b by clicking on the “Sy ystem” menu followed d by “Administration” e Remote administra ation is enabled, you are able to access th he router’s web-base ed configuration page es from a remote loca ation to make configu uration changes and to enable or disable...
  • Page 60   NETCOMM CALLDIRECT™ SERIES – NTC C-6000 Serie s  Note: You u can find the router’s s WAN IP address by y clicking on the “Stat tus” menu. The Loca al field in the WWAN s section shows the rou uter’s WAN IP addres...

  • Page 61: Restoring A Copy Of The Router's Configuration

      estoring a C Copy of the e Router’s Configurat tion This facility is available b by clicking on the “Sy ystem” menu followed d by “Load / Save” an nd then the “Settings ” menu item on the ri ght.
  • Page 62   NETCOMM CALLDIRECT™ SERIES – NTC C-6000 Serie s  ocal Firmwa are Upgrad firmware update pro cess has two steps. The first step is to up pload and install the s system recovery ima ge onto the router. can do this by clickin...
  • Page 63   The second step is to upload and install the main system software image. To do this, open your web browser (e.g. Internet Explorer/Firefox/Safari) and navigate to http://192.168.20.1/ Click “Login” and type “root” in the Username and “admin” in the Password fields (without quotes). Then click on “Submit”. The banner at the top of the page should now be different to show that the router is currently in recovery console mode.

  • Page 64: Remote Firmware Upgrade

      NETCOMM CALLDIRECT™ SERIES – NTC C-6000 Serie s  emote Firm mware Upg rade remote firmware upd date process has two o steps: Upload and install l the system recovery y image to the router Upload and install l the main system ima age to the router.

  • Page 65: Package Manager

        Figure 90: System m ‐ Load/Save ‐ Upl load Firmware e you have selected the main system ima age file to use, click U Upload to upload the e file. You will then se e a progress bar as s shown in the screens shot below. The uplo ad has finished when n the statu...

  • Page 66: System Configuration

      NETCOMM CALLDIRECT™ SERIES – NTC C-6000 Serie s  ystem Conf figuration System configuration n page is used to spe ecify an external sysl og server and the TC CP Keepalive settings Keepalive can be us sed to ensure the WW...

  • Page 67: Tr-069

      R-069 TR-069 (Technical R Report 069) protocol i s a technical specific cation also known as CPE WAN Managem ment Protocol (CWMP P). It is a framework fo for remote managem ent and auto- conf figuration of end-user r devices such as cu stomer-premises equ uipment (CPE) and A Auto Configuration Se...
  • Page 68   NETCOMM CALLDIRECT™ SERIES – NTC C-6000 Serie s  goff logoff item will log yo ou out of your web co onfiguration session.                         Fi igure 95: System ‐ L Logoff  boot reboot item will rebo ot the router.

  • Page 69: Troubleshooting

      Trouble eshoo oting Common pr roblems an nd solution I cannot seem to o access the web pag ge interface. default IP address of f the router is 192.16 8.20.1, so first try to o open a web browser r to this address.
  • Page 70   NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series  If a SIM was installed correctly this may indicate that the SIM has been removed or inserted whilst the unit is powered up. In this case you must reboot the unit. To reboot the router, click on the “System”...
  • Page 71   I am having problems getting a PPTP connection. Check the routes on the “Routing” configuration page (This facility is available by clicking on the “Internet Settings” menu followed by “Routing” and then the “Static” menu item on the right.) There should be 5 routes shown.

  • Page 72: Specifications

      NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series  Specifications Hardware Specifications NTC-6908 NTC-6909 NTC-6900   Atmel AT91SAM9G20 Microcontroller / ARM9 based MCU / Processor 32MB DRAM 256MB NAND Flash Memory Sierra Wireless MC8790V Sierra Wireless MC8792V Sierra Wireless MC8795V Wireless WAN Interface...
  • Page 73   -45 Ethernet Por rt Integration Pa arameters can use the guide be elow to design Ether net cables to integra te the router into you ur systems. Below you u will find pin outs of the RJ-45 Ethernet P Plug and Jack connec ctors: FUNCTION...
  • Page 74 Custom Application and Scripting The NTC series router covered in this manual offers the ability for the user to install custom application and firmware images via the application programming interface. For further information, please contact the NetComm M2M support team. CONTACT...

  • Page 75: Legal & Regulatory Information

    (NetComm Wireless Limited) (or its licensors). This Manual does not transfer any right, title or interest in NetComm Wireless Limited’s (or its licensors’) intellectual property rights to you. You are permitted to use this Manual for the sole purpose of using the NetComm Wireless product to which it relates. Otherwise no part of this Manual may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it electronic, mechanical, recording or otherwise, without the prior written permission of NetComm Wireless Limited.

  • Page 76: Product Warranty

    Consumer Protection Laws which cannot be excluded, NetComm Wireless’s liability for any breach of that guarantee, condition or warranty is limited to: (i) in the case of a supply of goods, NetComm Wireless Limited doing any one or more of the following: replacing the goods or supplying equivalent goods;...

  • Page 77: Yml6908 Ntc-6000 Series User Guide

      instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -Reorient or relocate the receiving antenna.
  • Page 78   NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series  Contact Address: NETCOMM WIRELESS LIMITED Head Office PO Box 1200, Lane Cove NSW 2066 Australia Phone: +61(0)2 9424 2070 Fax: +61(0)2 9424 2010 Email: sales@netcommwireless.com techsupport@netcommwireless.com NTC-6000 Series – Industrial M2M Wireless Routers YML6908 www.netcommwireless.com...

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