6Km-Blnk; Troubleshooting; Before Calling For Assistance - GarrettCom Magnum 6K8 Hardware Installation And User's Manual

Magnum 6K8-Series Industrial Field Switch
5.2.14

6KM-BLNK

The 6K8-BLNK is a blank
face plate or cover plate that must be
installed in any empty 6K16-Series
PM slot to maintain proper cooling air
flow, safety, etc. Two screws
underneath the front panel hold the 6K8-BLNK in place.
6.0

TROUBLESHOOTING

All Magnum Ethernet products are designed to provide reliability and
consistently high performance in all network environments. The installation of a
Magnum 6K8-Series Switch is a straightforward procedure (see INSTALLATION,
Section 2.6); the operation is also straightforward and is discussed in Section 4.
Should problems develop during installation or operation, this section is
intended to help locate, identify and correct these types of problems. Please follow the
suggestions listed below prior to contacting your supplier. However, if you are unsure of
the procedures described in this section or if the Magnum 6K8-Series Switch is not
performing as expected, do not attempt to repair the unit; instead contact your supplier
for assistance or contact GarrettCom Customer Support.
6.1

Before Calling for Assistance

1. If difficulty is encountered when installing or operating the unit, refer back to
the Installation Section of the applicable chapter of this manual. Also check
to make sure that the various components of the network are interoperable.
2. Check the cables and connectors to ensure that they have been properly
connected and the cables/wires have not been crimped or in some way
impaired during installation. (About 90% of network downtime can be
attributed to wiring and connector problems.)
3. Make sure that an AC power cord is properly attached to each Magnum 6K8-
Series Switch unit. Be certain that each AC power cord is plugged into a
functioning electrical outlet. Use the PWR LEDs to verify each unit is
receiving power.
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Installation and User Guide (04/07)
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