Dell C3765dnf Color Laser Printer User Manual page 555

No dial tone sounds.
The numbers stored in the memory do not
dial correctly.
The document does not feed into the
printer.
Faxes are not received automatically.
The printer does not send faxes.
The incoming fax has blank spaces or is
received in poor quality.
Some of the words on an incoming fax are
stretched.
There are lines on the documents you send. Check the surface of the document glass and DADF glass for marks and clean it.
The printer dials a number, but the
connection with another fax machine fails.
Documents are not stored in the memory.
Blank areas appear at the bottom of each
page or on other pages, with a small strip of
text at the top.
Check that the phone line is connected properly. See "Connecting the Telephone
Line."
Check that the phone socket in the wall is working by plugging in another phone.
Diagnose the fax connection. See "Diagnosing the Fax Connection."
Ensure that the numbers are stored in the memory correctly.
Print a Phone Book list.
Ensure that the document is not wrinkled and you are putting it in correctly.
Check that the document is of the right size, not too thick or thin.
Ensure that the DADF cover is firmly closed.
The FAX mode should be selected.
Ensure that there is paper in the paper tray.
Check to see if the display shows
If the time interval specified for the following features is too long, change the time
interval shorter such as 30 seconds.
• Auto Rec Fax
• Auto Rec TEL/FAX
• Auto Rec Ans/FAX
Diagnose the fax connection. See "Diagnosing the Fax Connection."
Sending Fax should show up on the display.
Check the other fax machine you are sending to, to see if it can receive your fax.
Check the dialing type for Tone or Pulse.
Ensure that the document is loaded in the DADF or on the document glass.
Diagnose the fax connection. See "Diagnosing the Fax Connection."
Check your printer by making a copy.
The toner cartridge may be empty. Replace the toner cartridge. See "Replacing the
Toner Cartridges."
A noisy phone line can cause line errors. Set the fax modem speed to a slower
speed.
The fax machine sending you the fax may be faulty.
The fax machine sending you the fax had a temporary document jam.
See "Cleaning the Scanner."
The other fax machine may be turned off, out of paper, or cannot answer incoming
calls. Speak with the other machine operator and ask her/him to sort out the
problem.
There may not be enough memory to store the document. If the display shows a
message, delete any documents you no longer need from
MFP Memory Full
the memory and then restore the document, or wait for the job in progress (e.g., a
fax transmission or reception) to complete.
You may have chosen the wrong paper settings in the user option setting. See
"Print Media Guidelines."
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MFP Memory Full
Troubleshooting Guide
553