Xerox 4590 User Manual page 106

6. P r o b le m S o l v in g
Category
Error Code
Print/Other
024-981 O
024-982 O
024-983 O
024-984 O
024-985 O
024-987 O
024-988 O
024-989 O
027-770 O
027-771 O
065-210 O
071-210 O
072-210 O
073-210 O
074-210 O
6- 2 0
Cause and Remedy
The finisher top tray is full.
Cause
Remove all paper from the finisher top tray.
Remedy
The finisher stacker tray lower safety warning is on.
Cause
Remove all paper from the stacker tray and remove any
Remedy
other obstructions.
The finisher booklet tray is full.
Cause
Remove all paper from the booklet tray.
Remedy
The booklet stapler low staple F signal is on.
Cause
Remove all paper from the booklet tray.
Remedy
The booklet stapler low staple R signal is on.
Cause
Remove all paper from the booklet tray.
Remedy
The envelope folder tray is full.
Cause
Remove all paper from the tray. Set the output tray for
Remedy
three fold.
The envelope folder tray is not detected.
Cause
Check that the folder tray is correctly attached and set.
Remedy
The booklet stapler low staple R signal is on.
Cause
Check the staple cartridge and reset correctly.
Remedy
PDL (Printer Description Language) error detected by
Cause
the DocuSP Controller while processing a network print
job.
Cancel and resend the print job. If problem continues,
Remedy
reboot both the DocuSP Controller and the printer and
resend job. If the problem persists, call the Customer
Support Centre for further help/instructions.
Disk full error message on the DocuSP Controller.
Cause
Cancel job. Delete unwanted files from the DocuSP
Remedy
Controller. Resend the network print job.
An error occurred with the machine.
Cause
Contact the Customer Support Center.
Remedy
Paper Tray 1 malfunctioned.
Cause
Contact the Customer Support Center. Trays other than
Remedy
Paper Tray 1 can be used.
Paper Tray 2 malfunctioned.
Cause
Contact the Customer Support Center. Trays other than
Remedy
Paper Tray 2 can be used.
Paper Tray 3 malfunctioned.
Cause
Contact the Customer Support Center. Trays other than
Remedy
Paper Tray 3 can be used.
Paper Tray 4 malfunctioned.
Cause
Contact the Customer Support Center. Trays other than
Remedy
Paper Tray 4 can be used.
X e r o x 4 5 90 E P S /4 11 0 E P S Us e r G ui d e