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Printer Problems
Symptom
The printer does not
print.
The paper does not feed
into the printer.
Cause and Solution
3
The USB or parallel cable is not
connected properly.
3
The USB or parallel cable is defective.
Swap the cable with one known to work.
If necessary, replace the cable.
3
If using a parallel cable, ensure that it is
compliant with the IEEE 1284 standard.
3
The printer port is configured incorrectly.
Check Printer Setting in Windows to
make certain that the print job is being
sent to the correct port (for example,
LPT1).
3
A paper jam has occurred. See Section
6 Troubleshooting/Clearing Jams .
3
The printer may be configured incorrectly
within the PC application. Check the
application to verify that all print settings
are correct.
3 3
The printer driver may be
incorrectly installed. Remove the
existing printer driver, and re-install the
printer driver. See Section 1 Getting
Started/Uninstalling Software . Try
printing a test page.
3
Paper has not been loaded properly.
Remove and re-insert the paper
correctly. See Section 1 Getting
Started/Loading Paper .
3
There is too much paper in the Automatic
Paper Feeder. Remove some paper.
Troubleshooting
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