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Xerox WorkCentre XE90 User Manual

Xerox workcentre xe90: user guide
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XE90QRG.BK Page iii Wednesday, January 5, 2000 9:55 AM
T a b l e o f C o n t e n t s
U SER GU ID E
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U s e r G u i d e

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  Summary of Contents for Xerox WorkCentre XE90

  • Page 1: Table Of Contents

    XE90QRG.BK Page iii Wednesday, January 5, 2000 9:55 AM T a b l e o f C o n t e n t s 1. GETTING STARTED 2. COPIER FEATURES U SER GU ID E Where do I find it? Introduction WorkCentre Features Paper Specifications...
  • Page 2 XE90QRG.BK Page iv Wednesday, January 5, 2000 9:55 AM Programmable Feature Settings Settings 0 - 7, 14 and 15 Setting 10 Power Reductions Power Save Power Shut-Off Auto Clear Copying from the Single Pass Feeder Two-Sided Copying Copying While Printing 3.
  • Page 3 XE90QRG.BK Page v Wednesday, January 5, 2000 9:55 AM 6. TROUBLESHOOTING 7. CLEANING AND MAINTENANCE 8. CONSUMABLES E1 Jams at the Paper Tray E2 Jams Inside the WorkCentre E3 Jams at the Paper Exit Area A1, A2 Errors at the Single Pass Feeder WorkCentre Fault Codes Problems and Solutions...
  • Page 4 XE90QRG.BK Page vi Wednesday, January 5, 2000 9:55 AM U s e r G u i d e...
  • Page 5: Where Do I Find It

    - Receiving a Fax To access the Online User Guide from your computer, begin at the Start menu: Start → → → → Programs → → → → Xerox WorkCentre XE90fx → → → → XE90fx User Guide Warranty Card •...
  • Page 6 XE90QRG.BK Page viii Wednesday, January 5, 2000 9:55 AM viii U s e r G u i d e...
  • Page 7: Getting Started

    XE90QRG.BK Page 1 Wednesday, January 5, 2000 9:55 AM C h a p t e r O n e G E T T I N G S T A R T E D Introduction The Document WorkCentre XE90fx Flatbed All•In•One is compact and easy to use. It is specially designed to provide you with high quality and high performance copying, printing, faxing, and black and white...
  • Page 8: Workcentre Features

    XE90QRG.BK Page 2 Wednesday, January 5, 2000 9:55 AM W O R K C E N T R E F E A T U R E S U s e r G u i d e WorkCentre Features The maximum copy speed for the Document WorkCentre XE Series Digital WorkCentre is 8 copies per minute.
  • Page 9: Copier Features

    XE90QRG.BK Page 1 Wednesday, January 5, 2000 9:55 AM C h a p t e r T w o Paper Specifications For reliable WorkCentre operation and good copy/print quality, Xerox recommends that paper be stored appropriately: • on a flat surface.
  • Page 10 XE90QRG.BK Page 2 Wednesday, January 5, 2000 9:55 AM P A P E R S P E C I F I C A T I O N S The Specifications Chart below gives you information about the types of paper that can be used at the paper input area.
  • Page 11: Loading Media

    XE90QRG.BK Page 3 Wednesday, January 5, 2000 9:55 AM L O A D I N G M E D I A Loading Media Pull the paper release lever at the right of the paper tray toward you until it locks into place. If you are using extra-long paper such as legal size, raise the paper support to hold the paper once it has been inserted.
  • Page 12 XE90QRG.BK Page 4 Wednesday, January 5, 2000 9:55 AM Note: It is recommended that you load and print one envelope or transparency at a time. Note: Paper jams (E1) may occur if: • the paper lever is not used. • the paper tray is overstacked.
  • Page 13: Control Panel

    XE90QRG.BK Page 5 Wednesday, January 5, 2000 9:55 AM C O N T R O L P A N E L Control Panel Copy Quality Select Auto Exposure, Text, Photo or Toner Saver. Use Auto when copying from originals with a colored background.
  • Page 14: Reduction/Enlargement Presets

    XE90QRG.BK Page 6 Wednesday, January 5, 2000 9:55 AM R E D U C T I O N / E N L A R G E M E N T P R E S E T S Single Pass Feeder Document Present Drum Toner U s e r G u i d e...
  • Page 15: On-Line/Off-Line Button

    XE90QRG.BK Page 7 Wednesday, January 5, 2000 9:55 AM R E D U C T I O N / E N L A R G E M E N T P R E S E T S On-line/Off-line Button Alternates between the On-line and Off-line status.
  • Page 16: Message Display

    XE90QRG.BK Page 8 Wednesday, January 5, 2000 9:55 AM P R O G R A M M A B L E F E A T U R E S E T T I N G S Toner Saver Photo Text Auto Copy Quality On-Line/...
  • Page 17: Setting 10

    XE90QRG.BK Page 9 Wednesday, January 5, 2000 9:55 AM P R O G R A M M A B L E F E A T U R E S E T T I N G S Press the 1 button until the option number you want is displayed.
  • Page 18 XE90QRG.BK Page 10 Wednesday, January 5, 2000 9:55 AM P R O G R A M M A B L E F E A T U R E S E T T I N G S 2.10 U s e r G u i d e Press the Variable Percentage buttons until the desired percentage is displayed.
  • Page 19 XE90QRG.BK Page 11 Wednesday, January 5, 2000 9:55 AM P R O G R A M M A B L E F E A T U R E S E T T I N G S P r o g r a m N u m b e r Auto Clear time-out Time-out to Power Save...
  • Page 20 XE90QRG.BK Page 12 Wednesday, January 5, 2000 9:55 AM P R O G R A M M A B L E F E A T U R E S E T T I N G S P r o g r a m N u m b e r For assistance in changing the preset values refer to Programmable Feature Settings.
  • Page 21: Power Reductions

    XE90QRG.BK Page 13 Wednesday, January 5, 2000 9:55 AM P O W E R R E D U C T I O N S Power Reductions There are two modes of power reduction: Power Save, and Power Shut-off. Power Save In this mode, the fuser is maintained at a lower heat level, thereby saving power.
  • Page 22: Copying From The Single Pass Feeder

    XE90QRG.BK Page 14 Wednesday, January 5, 2000 9:55 AM C O P Y I N G F R O M T H E S I N G L E P A S S F E E D E R Note: Use the Release Button on the Single Pass Feeder (located in top rear of the SPF) to remove jams.
  • Page 23: Copying While Printing

    XE90QRG.BK Page 15 Wednesday, January 5, 2000 9:55 AM C O P Y I N G W H I L E P R I N T I N G Remove the first original and place the second original face down on the Document Glass with the TOP toward the RIGHT, and lower the document cover.
  • Page 24 XE90QRG.BK Page 16 Wednesday, January 5, 2000 9:55 AM 2.16 U s e r G u i d e...
  • Page 25: Sending A Fax

    XE90QRG.BK Page 1 Wednesday, January 5, 2000 9:55 AM C h a p t e r T h r e e S E N D I N G A F A X This chapter describes the procedure for sending a fax document. This includes choosing suitable media, setting the document, including a cover sheet, setting the resolution and contrast, and dialing and...
  • Page 26: Size And Weight When Using The Single Pass Feeder

    XE90QRG.BK Page 2 Wednesday, January 5, 2000 9:55 AM C H O O S I N G S U I T A B L E M E D I A Size and Weight when using the Single Pass Feeder P a r a m e t e r R e c o m m e n d e d Paper Size 8.5 x 11 inches...
  • Page 27: Size When Using The Document Glass

    XE90QRG.BK Page 3 Wednesday, January 5, 2000 9:55 AM C H O O S I N G S U I T A B L E M E D I A Size when using the document glass P a r a m e t e r Paper Size not applicable Faxing width: 8.2 inches...
  • Page 28: Sending A Fax

    XE90QRG.BK Page 4 Wednesday, January 5, 2000 9:55 AM Note: There are two ways to fax: • scanning the document into memory • using the Direct Send key to dial and transmit the document directly Note: Alternate methods for entering the fax number are: •...
  • Page 29: Faxing From The Glass

    XE90QRG.BK Page 5 Wednesday, January 5, 2000 9:55 AM F A X I N G F R O M T H E G L A S S Faxing from the Glass Confirm that there are no documents in the Single Pass Feeder. Place the document face down and align it with the registration guide.
  • Page 30: Storing Numbers For Rapid Key Dialing

    XE90QRG.BK Page 6 Wednesday, January 5, 2000 9:55 AM S T O R I N G N U M B E R S F O R R A P I D K E Y D I A L I N G Speed Dial Note: You may need to add a pause...
  • Page 31: Storing Numbers For Speed Dialing

    XE90QRG.BK Page 7 Wednesday, January 5, 2000 9:55 AM S T O R I N G N U M B E R S F O R S P E E D D I A L I N G Storing Numbers for Speed Dialing Follow the same procedure as above, except at Step 3.
  • Page 32: Generating A Cover Sheet

    XE90QRG.BK Page 8 Wednesday, January 5, 2000 9:55 AM G E N E R A T I N G A C O V E R S H E E T Menu Key Number U s e r G u i d e Press the Rapid, Speed Dial, or Group keys of the receiving fax machines.
  • Page 33 XE90QRG.BK Page 9 Wednesday, January 5, 2000 9:55 AM G E N E R A T I N G A C O V E R S H E E T To include a cover sheet with a fax, follow these steps: Press Menu then the 7 button.
  • Page 34: Generating A Cover Sheet As A Default

    XE90QRG.BK Page 10 Wednesday, January 5, 2000 9:55 AM G E N E R A T I N G A C O V E R S H E E T A S A D E F A U L T Note: Use this procedure to select cover sheet as a default.
  • Page 35: Receiving A Fax

    XE90QRG.BK Page 1 Wednesday, January 5, 2000 9:55 AM C h a p t e r F o u r R E C E I V I N G A F A X This section describes the procedure for receiving a fax on your WorkCentre. This includes three modes of reception and two optional settings for reducing the size of faxes that are larger than the paper you have...
  • Page 36: Auto Mode

    XE90QRG.BK Page 2 Wednesday, January 5, 2000 9:55 AM S E L E C T I N G T H E R E C E P T I O N M O D E OPTION SETTING SELECT SETTING #OF RINGS (AUTO) # (0-9) = x # OF RINGS = x STORED...
  • Page 37: Manual Mode

    XE90QRG.BK Page 3 Wednesday, January 5, 2000 9:55 AM S E L E C T I N G T H E R E C E P T I O N M O D E Manual mode This is the most convenient mode for receiving phone calls if you have an external phone.
  • Page 38: Answering Machine Mode

    XE90QRG.BK Page 4 Wednesday, January 5, 2000 9:55 AM S E L E C T I N G T H E R E C E P T I O N M O D E Answering Machine mode Use this mode when an answering machine is connected to the unit and you want the answering machine to answer all calls.
  • Page 39: Scanning And Printing

    XE90QRG.BK Page 1 Wednesday, January 5, 2000 9:55 AM C h a p t e r F i v e The WorkCentre XE90fx TWAIN Scanner Program is an image-scanning program that operates under various image-editing and OCR (Optical Character Reader) applications.
  • Page 40: Scanning

    Online User Guide. To access the Online User Guide from your computer, begin at the Start menu: Start → → → → Programs → → → → Xerox WorkCentre XE90fx → → → → XE90fx User Guide Scanning Launch Textbridge Pro 8.0. On your computer, begin at the Start menu: Start →Programs →Textbridge Pro 8.0...
  • Page 41: Troubleshooting

    XE90QRG.BK Page 1 Wednesday, January 5, 2000 9:55 AM C h a p t e r S i x This section describes Troubleshooting procedures for: • Clearing jams • Error Messages Refer to the specific subsection for a description of problems and associated solutions.
  • Page 42: E1 Jams At The Paper Tray

    XE90QRG.BK Page 2 Wednesday, January 5, 2000 9:55 AM E 1 J A M S A T T H E P A P E R T R A Y U s e r G u i d e E1 Jams at the Paper Tray Pull the paper release lever at the right of the paper tray toward the front of the WorkCentre.
  • Page 43: E2 Jams Inside The Workcentre

    XE90QRG.BK Page 3 Wednesday, January 5, 2000 9:55 AM E 2 J A M S I N S I D E T H E W O R K C E N T R E E2 Jams Inside the WorkCentre Open the front door by pushing in on the front door latches on each side of the front door and pulling towards you.
  • Page 44: E3 Jams At The Paper Exit Area

    XE90QRG.BK Page 4 Wednesday, January 5, 2000 9:55 AM E 3 J A M S A T T H E P A P E R E X I T A R E A U s e r G u i d e E3 Jams at the Paper Exit Area To reduce the pressure on the paper, open the front door by pushing in the latches on...
  • Page 45: Workcentre Fault Codes

    XE90QRG.BK Page 5 Wednesday, January 5, 2000 9:55 AM W O R K C E N T R E F A U L T C O D E S WorkCentre Fault Codes Fault codes are listed below. If the error persists, call 1-800-832-6979. F a u l t C o d e E7, H2 - H4 Switch the main power off, wait 5 seconds and switch the power on.
  • Page 46: Problems And Solutions

    XE90QRG.BK Page 6 Wednesday, January 5, 2000 9:55 AM P R O B L E M S A N D S O L U T I O N S Problems and Solutions P r o b l e m WorkCentre does Check that the copier is plugged into an electrical receptacle.
  • Page 47 XE90QRG.BK Page 7 Wednesday, January 5, 2000 9:55 AM P R O B L E M S A N D S O L U T I O N S P r o b l e m The three trouble The machine is in the program mode. Press the Copy Quality mode button to exit. indicators are flashing in the copier diagram.
  • Page 48 Error COPY SERVICE Switch OFF the Main Power. Wait approximately 5 seconds. Switch ON the Main ERROR Power. If the message persists, contact Xerox. FAX RX IN A fax has been received in memory because the imaging cartridge needs MEMORY replacement, the fax machine has run out of printing paper, or the paper is jammed.
  • Page 49: Cleaning And Maintenance

    XE90QRG.BK Page 1 Wednesday, January 5, 2000 9:55 AM C h a p t e r S e v e n Cleaning the Outside Clean the outside surfaces of the WorkCentre by wiping them with a soft, clean, lint-free cloth. •...
  • Page 50: Cleaning The Glass And Cover

    U s e r G u i d e Cleaning the Glass and Cover Keeping the document glass clean helps ensure the best possible copies. Xerox suggests that you clean the document glass at the start of each day and during the day as needed.
  • Page 51: Cleaning The Drum Cartridge

    XE90QRG.BK Page 3 Wednesday, January 5, 2000 9:55 AM C L E A N I N G T H E D R U M C A R T R I D G E Cleaning the Drum Cartridge If some of the print is missing, or black spots appear, you may need to clean the surface of the drum.
  • Page 52: Service

    The WorkCentre cannot be shipped for service without the authorization of a service representative. For frequently asked questions, visit the Xerox Web site at: http://www.xerox.com or call our experts at: 1 - 800 - TEAM - XRX (1 - 800 - 832 - 6979)
  • Page 53: Consumables

    XE90QRG.BK Page 1 Wednesday, January 5, 2000 9:55 AM C h a p t e r E i g h t The toner cartridge and the drum cartridge in your WorkCentre are "consumable" parts. This means that after a certain period of use, these parts will need to be replaced.
  • Page 54: Copy/Print Count

    XE90QRG.BK Page 2 Wednesday, January 5, 2000 9:55 AM C O P Y / P R I N T C O U N T Note: The main factor affecting toner cartridge yield is the printed area of a document. U s e r G u i d e Copy/Print Count For Copy/Print Count, press and hold the Clear button.
  • Page 55: Storage

    XE90QRG.BK Page 3 Wednesday, January 5, 2000 9:55 AM Storage The toner cartridge and drum cartridge should always be stored in sealed opaque bags to protect them from direct sunlight. The toner cartridge and the drum cartridge should be stored at temperatures between 0°C (32°F) and 40°C (104°F).
  • Page 56: Replacing The Toner Cartridge

    XE90QRG.BK Page 4 Wednesday, January 5, 2000 9:55 AM R E P L A C I N G T H E T O N E R C A R T R I D G E U s e r G u i d e Replacing the Toner Cartridge If you notice that the print quality is becoming more and more faint, remove...
  • Page 57: Drum Cartridge Life

    Note: Use the recycle label packed with the toner cartridge for instructions on returning the used toner cartridge to Xerox. Help the environment by recycling your used toner cartridge. Note: Let the WorkCentre cool before performing the procedure.
  • Page 58 XE90QRG.BK Page 6 Wednesday, January 5, 2000 9:55 AM R E P L A C I N G T H E D R U M C A R T R I D G E Warning: The fusing unit beneath the drum cartridge becomes very hot when the WorkCentre is in use.
  • Page 59 XE90QRG.BK Page 7 Wednesday, January 5, 2000 9:55 AM R E P L A C I N G T H E D R U M C A R T R I D G E Hold the tabs on the drum cartridge handle between your thumbs and index fingers, and gently pull the drum cartridge up and out in a circular motion to lift it clear of the...
  • Page 60 Use the recycle sticker packed with the drum cartridge for instructions on returning the used drum cartridge to Xerox. U s e r G u i d e Carefully remove the sheet of black protective paper from the drum cartridge, making sure not to leave any torn pieces of paper in the WorkCentre.