Appendix C: Dsr Remote Operations Software - Avocent DSView Installer/User Manual

Appendix C: DSR Remote Operations Software

NOTE: The DSR Remote Operations software is supported only on the following DSR switches: DSR1020,
1021, 1022, 1024, 1030, 1031, 2020, 2030, 2035, 4020, 4030, 8020, 8030 and 8035 switches.
The DSR Remote Operations software provides a subset of DSView 3 management software
functionality that allows access to a supported DSR switch when an Ethernet connection is not
available. For example, if you are in a branch office and your Ethernet network is down, you may
still access your remote server network by attaching a v.34, v.90 or v.92-compatible modem to the
modem port on a supported DSR switch for
management control from anywhere in the world.
The following DSView 3 software operations are supported:
• Establishing a KVM session to a target device connected to the switch
• Controlling the power sockets of a power device attached to the DSR switch SPC port
• Rebooting the switch
• Retrieving and displaying the switch version
All other DSView 3 software options (including using virtual media) are not available when using
the DSR Remote Operations software.
The following Video Viewer window commands are not available when using the DSR Remote
Operations software:
• Displaying connected user information
• Creating, editing, copying and deleting macros
Only the default Windows and Sun macro groups are available when using the Remote
Operations software.
• Background refresh
An external modem must be attached to the PPP modem interface of the DSR switch to use the
DSR Remote Operations software. A modem/PPP dial-up connection must be established before
the DSR Remote Operations software may be started, run or executed. The dial-up connection
options should be set to 115200 baud, 8 bits, 1 stop bit, no parity and enabled hardware flow
control. The remote operations application must be started within the authentication time-out
specified in the Terminal Applications menu of the DSR switch or the PPP (modem) link will be
disconnected. See the DSR Switch Installer/User Guide for more information.
Once a modem dial-up connection is established with the switch, select Start - Programs - Avocent
DSView 3 - DSR Remote Operations on a client computer containing the software.
Log in using a valid username and password to establish a DSR Remote Operations software
session with the DSR switch over the modem link.
The DSR Remote Operations software uses an SSL-based connection to the DSR switch to
authenticate the user.
KVM access, administration and flexible
Appendices 311
server