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Avocent DSView Installer/User Manual

Avocent DSView Installer/User Manual

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Summary of Contents for Avocent DSView

  • Page 1 DSView ® Installer/User Guide...
  • Page 3 DSView Management Software Installer/User Guide Avocent, the Avocent logo, The Power of Being There, DSView, DSR, AutoView, OutLook, OSCAR, AVWorks and Dambrackas Video Compression are registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners.

  • Page 5: Table Of Contents

    Chapter 1: Product Overview..................1 Features and Benefits ........................1 System Components ........................... 2 Supported Units ..........................4 DSView 3 Explorer Windows......................8 Accessing target devices ......................9 Using the side navigation bar..................... 9 Sorting information in a window ....................10 Filtering information in a window....................
  • Page 6 Chapter 2: Installation ....................35 About Installation ..........................35 Minimum requirements for the DSView 3 software..............35 Before installing and configuring the DSView 3 software ............36 Installing the DSView 3 Software ....................36 Configuring the DSView 3 Software ....................39 Upgrading the DSView 3 software ...................
  • Page 7 Table of Contents Backing up and Restoring Hub Servers Manually................58 Authentication Services........................60 DSView 3 software internal authentication service..............62 Active Directory external authentication service ..............63 Windows NT external authentication service ................67 LDAP external authentication service..................69 RADIUS external authentication service..................
  • Page 8 DSView 3 Software Installer/User Guide Automatic topology synchronization ..................109 Topology synchronization options in the Add Unit Wizard............ 110 Topology synchronization options in the Resync Wizard ............110 Merging target devices ......................111 Merging or splitting cascade switches ................... 112 Embedded Units ..........................
  • Page 9 Table of Contents Renaming a managed appliance connection ................158 Adding and deleting target device connections ..............159 Grouping Units ..........................159 Site, Department and Location Groups ..................160 Custom Fields ..........................162 Unit Groups ........................... 165 Unit group hierarchy ......................166 Adding or deleting a unit group .....................
  • Page 10 DSView 3 Software Installer/User Guide Cursor profile settings ......................198 Toolbar profile settings ......................199 Video profile settings ......................199 Managing KVM session profiles..................... 200 Using Menu Commands to Manage Session Settings ..............203 General commands ......................... 204 Cursor commands........................204 Toolbar commands .........................
  • Page 11 Chapter 9: Using Tools....................259 Using Unit Tools ..........................259 Exporting units ........................259 Exporting access rights......................261 Merging target devices ......................261 Importing DSView 2.x software databases................262 Using the Managed Appliance Tools..................... 265 Rebooting..........................266 Upgrading firmware ....................... 267...
  • Page 12 Task: Power control a target device..................276 Task: Exporting an event log .csv file..................277 Task: Migrating DSView 2.x software units to DSView 3 software compatible units.... 278 Task: Migrating AVWorks software CCM appliances to DSView 3 software compatible units....................... 279 Task: Sending an IPMI chassis control command to target devices ........
  • Page 13 VT102 terminal emulation ..................... 321 VT100 terminal emulation ..................... 322 VT220 terminal emulation ..................... 328 VT52 terminal emulation ....................... 331 VT320 terminal emulation ..................... 332 Appendix E: Regaining Access to the DSView 3 Software ............336 Appendix F: Glossary ........................337 Index..........................347...
  • Page 14 DSView 3 Software Installer/User Guide...

  • Page 15: List Of Figures

    LIST OF FIGU RES List of Figures Figure 1.1: Example System Configuration Using the DSView 3 Management Software ....7 Figure 1.2: Example Avocent DSView 3 Explorer Window Areas............ 8 Figure 1.3: Example Side Navigation Bar..................9 Figure 1.4: Typical DSView 3 Software System Firewall Configuration........29 Figure 1.5: DSView 3 Software System on a VPN ................
  • Page 16 DSView 3 Software Installer/User Guide Figure C.4: DSR Remote Operations Window (Power View) ............315 Figure C.5: DSR Remote Operations Window (Versions View) ........... 316...

  • Page 17: List Of Tables

    Table 1.10: System Certificate Policy....................27 Table 1.11: License Summary Fields....................32 Table 3.1: Server Properties......................49 Table 3.2: DSView 3 Software Spoke Server Status ................ 80 Table 4.1: Unit Status Values ......................90 Table 4.2: Action Links ........................91 Table 4.3: Automatic Name Push Operation Effects ..............
  • Page 18 DSView 3 Software Installer/User Guide Table 6.4: Virtual Media Session Settings..................221 Table 7.1: Telnet Viewer Window Descriptions ................226 Table 7.2: Telnet Viewer Window Toolbar Icons ................227 Table 7.3: Arrow Key Sequences ....................230 Table 7.4: Terminal Emulation and Type ..................231 Table 8.1: IPMI Viewer Window Descriptions................
  • Page 19 List of Tables xvii Table D.6: VT100 PF1-PF4 Key Definitions ................324 Table D.7: VT100 ANSI Mode Control Sequences................ 324 Table D.8: VT220 Encoding ......................328 Table D.9: VT220 Decoding ......................329 Table D.10: VT52 Encoding ......................331 Table D.11: VT52 Decoding ......................331 Table D.12: VT52 ANSI Mode Auxiliary Keypad Definitions ............
  • Page 20 DSView 3 Software Installer/User Guide...

  • Page 21: Chapter 1: Product Overview

    Network Operations Center (NOC), from your desk or from any location in the world. With the DSView 3 software, you can access all of your data center devices from a single screen - making complex network access and control remarkably easy.

  • Page 22: System Components

    The DSView 3 software also contains a proxy server feature that allows keyboard, video and mouse (KVM) and serial sessions to be proxied through the DSView 3 software server. When a session is initiated with a target device, the Video Viewer communicates using the Avocent Proxy Protocol (APP) and the DSView 3 software server makes a direct connection to the appliance.
  • Page 23 DSView 3 software server and units using the DSView 3 software client. Third party products Third party products are not a part of the DSView 3 software, but are supported for use with it. External authentication servers - An external authentication server enables the DSView 3 software server to broker authentication requests from users requesting access to the DSView 3 software system.

  • Page 24: Supported Units

    For management functions, the DSView 3 software client uses HTTPS (Hypertext Transfer Protocol with SSL encryption) to send a request to the DSView 3 software server, which then sends a command to the managed appliance. The appliance then performs the requested management function.
  • Page 25 Generic appliances Generic appliances manage data center devices such as routers. These devices may be managed within a DSView 3 software system by launching a standard web browser to the device URL or by opening a Telnet session. Embedded units...
  • Page 26 SPC ports. Example system Figure 1.1 illustrates an example system configuration using the DSView 3 management software. For information about the TCP ports that the DSView 3 software uses, see TCP and UDP Ports on page 302.

  • Page 27: Figure 1.1: Example System Configuration Using The Dsview 3 Management Software

    SNMP Manager * Replication OSCAR Interface CCM/CPS DSR Switch Appliance Power Power Device Device Generic Appliance DSRIQ Module EVR1500 Environmental Cascade Target Monitor Switch Devices Target Devices DSI5100 IPMI Proxy Appliance Figure 1.1: Example System Configuration Using the DSView 3 Management Software...

  • Page 28: Dsview 3 Explorer Windows

    Letter Description Top option bar - Use the top option bar to bookmark a DSView 3 software window, refresh a window display, print a page, log out of a software session or access online help. The name of the logged in user appears on the left side of the top option bar.

  • Page 29: Accessing Target Devices

    Chapter 1: Product Overview Table 1.1: DSView 3 Explorer Window Area Descriptions (Continued) Letter Description Side navigation bar - Use the side navigation bar to select system information to display or edit in the content area. The side navigation bar contains arrows that affect its display; see Using the side navigation bar on page 9.

  • Page 30: Sorting Information In A Window

    Filtering information in a window Some DSView 3 software windows allow you to filter list information by providing a text string that will be used to retrieve matching items. Filtering is useful if you have many target devices or other items that extend over many pages.

  • Page 31: Table 1.3: Filter Text Strings

    For example, “<String>” typing “email server” will display items that contain email server. The DSView 3 software will provide a closing quotation mark if it is omitted. Using the AND logical operator displays the items that contain both strings. For <String1>...

  • Page 32: Saving Information In A Window

    Customize link. DSView 3 software administrators may also configure the default display for customizable windows, that is, which columns will be displayed and how many items will be displayed per page by default.

  • Page 33: Displaying Pages

    To set the Fields to Show and List Items as the default, click Set as Default. This button will appear only if you are a DSView 3 software administrator. You will be prompted to confirm setting these values as the default. Confirm or cancel.

  • Page 34: Printing A Window

    If you click BOOKMARK or the bookmark icon after the DSView 3 software server session has timed out, the User Login window will open and you must log in again. After you log in, you will be redirected to the bookmarked page.

  • Page 35: Global System Properties

    Decrements the spinner number by one Global System Properties Global system properties affect all DSView 3 software servers in the system. That is, when global system properties are changed on a DSView 3 software server, the next replication operation will apply those changes to all other DSView 3 software servers in the system;...

  • Page 36: Legal Notice

    You may enable or disable the display of a legal caption and disclaimer prior to users logging in to the DSView 3 software. When enabled, the legal disclaimer is displayed every time a user logs in. The legal notice feature affects all DSView 3 software servers in the system after replication; see Replication on page 82.

  • Page 37: Changing The Color Scheme

    Click Preferences in the top navigation bar. Click Color Scheme in the side navigation bar. The Color Scheme window will open. Click a color scheme to use. If the System Colors scheme is selected, the DSView 3 Explorer window will match the user’s desktop color scheme.

  • Page 38: Choosing The Serial Session Application

    If the third party application does not automatically launch a command window, check the Launch in Command Window checkbox. Click Save. Specifying a user certificate This property may be changed only for internal authentication users. See DSView 3 software internal authentication service on page 62.

  • Page 39: Specifying An Ssh Key

    Click Save. To specify a user certificate: NOTE: A user may access this procedure only if a DSView 3 software administrator has allowed it. Click the Profile tab. Preferences will automatically be selected in the top navigation bar. Click Credentials in the side navigation bar, then click Certificate.

  • Page 40: Built-In User Groups

    Click Save. An updated SSH Key window will open. The SSH key file will be uploaded to the DSView 3 software server for use in authenticating the user. Built-in User Groups When a user account is added to the DSView 3 software system, the user may be assigned to any of the following built-in user groups: •...

  • Page 41: Preemption Levels

    Built-In User Group Operation Change your own password In addition to the built-in user groups, the DSView 3 software supports user-defined user groups; see User Groups on page 184. Preemption Levels The preemption level of users determines whether they may interrupt or disconnect another user’s serial or video (KVM) session with a target device.

  • Page 42: Internet Explorer Considerations

    DSView 3 Software Installer/User Guide • User preemption level - This is the preemption level assigned to a user by a DSView 3 software administrator or user administrator. If this value is larger than the highest preemption level of the user group to which the user belongs, the value will be used as the effective user preemption level.

  • Page 43: Security Zones

    You can also access a Unit Overview window for a target device and click the icon or link for the session type. If this is the first time the ActiveX control has been requested by the DSView 3 software, an Avocent Session Viewer message box will appear, followed by a Security Warning dialog box.
  • Page 44 By default, the DSView 3 software operates correctly in the Internet, Local Intranet and Trust Sites security zones when accessing a hub server. NOTE: A DSView 3 software hub server installed on a PC running the Windows 2003 Server will not operate correctly in the Internet security zone.

  • Page 45: Advanced Internet Options

    Click OK to close the Internet Options dialog box. Advanced Internet options Internet Explorer contains advanced settings that may be specified to enhance use of the DSView 3 software. Changing these settings is not required, but is recommended for optimum results.

  • Page 46: Certificates

    DSView 3 software server will prompt the client web browser to send its user certificates. The DSView 3 software client certificate must first be loaded into the client web browser and be associated with a user account. There are two ways to do this: •...

  • Page 47: Table 1.10: System Certificate Policy

    Distribution points CRLs may be located using the distribution point certificate extension. The DSView 3 software will reject a certificate chain if a CRL is Reject on error specified (either in the certificate or the DSView 3 trust store) and it cannot be read or is invalid.

  • Page 48: Integrated Windows Authentication

    In the side navigation bar, click X.509 Certificates, and then click Trust Store. The System Trust Store window will open, listing all trusted certificate authorities known to the DSView 3 software. By default, the list contains the standard CAs from Java.

  • Page 49: Firewalls

    See Client session information on page 56. Firewalls In a typical network configuration, as shown in Figure 1.4, the DSView 3 software client is located outside of the firewall and the DSView 3 software server and managed appliances reside inside the firewall.

  • Page 50: Vpns

    Several factors related to the network setup, including the DSView 3 software database replication schedule and methods of device access, can affect the speed of a multi-site VPN network. The trade-off must be made based on the network setup.

  • Page 51: Licenses

    Chapter 1: Product Overview NAT devices are typically used with a DSL broadband router. A DSView 3 software client is connected to the NAT device, as shown in Figure 1.6, which then connects to the corporate network using a VPN.

  • Page 52: Table 1.11: License Summary Fields

    One of the following descriptions will display beside each key: • Adds <number> Backup Server(s) - A key that adds <N> backup (spoke) DSView 3 software servers. • Adds <number> Backup Server(s) and Unlimited Client Sessions - Combines the keys for...

  • Page 53: Isv Partners

    Installation Key - Enables first use of the DSView 3 software and sets the initial number of backup DSView 3 software servers and concurrent DSView 3 software clients. • Demo License Key - Enables first use of the DSView 3 software for a certain period of time. •...
  • Page 54 DSView 3 Software Installer/User Guide The Partner Properties window will open. Enter the URLs for launching a browser to the part- ner product. Separate multiple URLs with a line break. The maximum length in each field is 512 characters. Click Save. A button icon and link will appear for each configured URL on the Partner Tools page.

  • Page 55: Chapter 2: Installation

    See Spoke Servers on page 79 and Running the DSView 3 Software on page 43. NOTE: A license key permits the operation of the DSView 3 software on the dedicated server. The license key also specifies the number of clients that may use the software and the number of spoke servers allowed on a system.

  • Page 56: Before Installing And Configuring The Dsview 3 Software

    Replication on page 82. You should also perform a backup of the hub server prior to upgrading the DSView 3 software; see Backing up and Restoring Hub Servers Manually on page 58. Failure to perform synchronization and backup may have detrimental effects.
  • Page 57 DSView 3 management software. If the current or an earlier version of the DSView 3 software is already installed, the Installed Product Found: Same Version message box will appear. Click OK to reinstall the DSView 3 software or Cancel to exit setup.
  • Page 58 The Installing... window will open and display the progress of the installation. The software will be installed in the specified folder, a Start - Programs - DSView 3 shortcut menu will be generated and the DSView 3 software service startup will be verified.

  • Page 59: Configuring The Dsview 3 Software

    Certificate Authority (CA) trusted by the web browser. • To configure the DSView 3 software at a later time, click X (Cancel) in the top right cor- ner of the window. To install the DSView 3 software on a supported Linux or Solaris system: Log in to the server as root.
  • Page 60 NOTE: The DSView 3 software versions of the spoke server and the hub server must match in order to register the spoke server. For example, you may not register a spoke server running DSView 3 software version 3.0 with a hub server running DSView 3 software version 3.2.

  • Page 61: Upgrading The Dsview 3 Software

    Click Finish. Upgrading the DSView 3 software When upgrading to a newer version of the DSView 3 software, it is recommended that all DSView 3 software servers are upgraded at the same time. The DSView 3 software hub server should be upgraded first, followed by each spoke server.
  • Page 62 Click Next. The Installing... window will open and displays the progress of the installation. The software will be installed in the specified folder and a Start - Programs - Avocent DSView 3 - DSR Remote Operations shortcut menu will be created.

  • Page 63: Running The Dsview 3 Software

    The DSView 3 software uses Secure Sockets Layers (SSL) encryption to send data between the DSView 3 software host and the web browser on the client to ensure data integrity and privacy. When a user attempts to log in to a DSView 3 software client session, the authentication service configured in the DSView 3 software by the DSView 3 software administrator verifies the credentials of the user.

  • Page 64: Opening A Client Session

    Authentication is being used, the user will not be required to log in. See Certificates on page 26. From the DSView 3 software client web browser, enter the URL of the server host in the address bar in the format: https://<servername>/dsview...

  • Page 65: Regaining Access

    If the RSA server generates the PIN, the user will be given a brief interval to memorize it. Regaining access If access to a DSView 3 software system is lost, see Regaining Access to the DSView 3 Software on page 336. Uninstalling the DSView 3 Software To uninstall the DSView 3 software on a supported Windows system: Select Start - Settings - Control Panel.

  • Page 66: Closing A Dsview 3 Software Session

    DSView 3 Software Installer/User Guide Closing a DSView 3 Software Session Files are copied to DSView 3 software clients when you log in to the DSView 3 software. When using Internet Explorer, temporary files may be removed by selecting the Delete Temporary Internet Files command and active web components may be uninstalled by selecting the Remove Objects command.
  • Page 67 To install the JRE on a Linux or Solaris client: NOTE: Only one version of the JRE can be installed in the browser for DSView 3 software support. Depending on your system’s configuration, you may have to log in as the root user to install the JRE. Contact your system administrator if you need help with installing software as the root user.
  • Page 68 DSView 3 Software Installer/User Guide...

  • Page 69: Chapter 3: Dsview 3 Software Servers

    Property Description Identity Name of the DSView 3 software server and the server’s role (hub or spoke). IP address (*) and port used by clients to access the server using the HTTPS (SSL) Network protocol. You may change the port number used for the HTTPS connection.
  • Page 70 Enables you to manage the DSView 3 software spoke servers in your system. * When the DSView 3 software server is running on a Linux system, the IP address field may contain the loopback address. If this is not desired, edit the /etc/hosts file on the Linux system. Add a new line above the line that defines the loopback address.

  • Page 71: Server Certificates

    If the default value (443) is modified, the port number in the URL must be specified when accessing the DSView 3 software. For example, if the IP address of the hub server is 10.0.0.1 and the port number is changed to 444, must be typed in the https://10.0.0.1:444/dsview...
  • Page 72 Invalid to...from dates typically occur when the DSView 3 software is installed on a server that is set to an invalid time. When a DSView 3 software client that is set to a valid time connects to the DSView 3 software server that is set to an invalid time, the following warning will appear in the Security Alert dialog box: “The security certificate date is invalid.”...
  • Page 73 The Type in Certificate Information window will open. Type the name of the computer that will serve as the DSView 3 software server on your intranet in the Common Name field. If the DSView 3 software server is outside the...
  • Page 74 NOTE: Certificates may only be viewed by DSView 3 software administrators and user administrators. On the hub server, click the System tab. DSView Server will automatically be selected in the top navigation bar and the name of the DSView 3 software hub server will appear at the top of the side navigation bar.

  • Page 75: Proxy Servers

    If the DSView 3 management software cannot obtain the certificate information from the spoke server, a message will appear at the bottom of the DSView Server Certificate - Spoke Server window. The message states: Remote server is not responding. Information displayed may not match remote side.

  • Page 76: Server Trap Destinations

    3 software proxy server. • Click Use the proxy server only for clients not on the same network as this DSView Server to enable all external and internal clients on a different network than the cur- rent DSView 3 software server to communicate with the managed appliances using the DSView 3 proxy server.

  • Page 77: Email

    Web browser settings may need to be modified to allow users to automatically log in using Integrated Windows Authentication; see your web browser documentation. To enable only DSView 3 software clients with IP addresses entered in the Address List to communicate with managed appliances, check the Restrict by address range checkbox. To disable address restrictions for logging into the DSView 3 software, uncheck this checkbox.

  • Page 78: Backing Up And Restoring Hub Servers Manually

    Backing up and Restoring Hub Servers Manually NOTE: You may only restore a DSView 3 software hub server with a backup archive made using an identical DSView 3 software version. For example, you may not restore a hub server running DSView 3 software version 3.2 using a backup archive made with DSView 3 software version 3.1.
  • Page 79 To manually backup or restore a hub server using a command line on a supported Linux or Solaris system: Access the command prompt on your system. Change directories to the directory where the DSView 3 software is installed, which is typically /usr/local/dsviewserver/bin. To backup the DSView 3 software hub server, enter DSViewBackupRestore.sh -backup...

  • Page 80: Authentication Services

    DSView 3 Software Installer/User Guide In the Start menu on your desktop, select Start - Programs - Avocent DSView 3 - Backup and Restore Utility. The DSView 3 Backup/Restore Utility dialog box will appear. Click Backup Database to a file.
  • Page 81 The DSView 3 software obtains external group membership and external user information when a user logs in. If a user’s group membership changes or the user is deleted externally, the DSView 3 software will not see these changes until the next time the user logs in.

  • Page 82: Dsview 3 Software Internal Authentication Service

    Click Authentication Services in the top navigation bar. The User Authentication Services window will open. Click DSView Internal. The side navigation bar will change to include DSView Internal at the top and, below the name, the information you may define.

  • Page 83: Active Directory External Authentication Service

    Click Authentication Services in the top navigation bar. The User Authentication Services window will open. Click DSView Internal. The side navigation bar will change to include DSView Internal at the top and, below the name, information you may define. Click Custom Field Labels in the side navigation bar. The Authentication Service User Account Custom Field Labels - DSView Internal window will open.
  • Page 84 DNS. When this is not checked, the LDAP protocol will be used. Click Enable Chasing of Referrals to allow the Active Directory server to refer DSView 3 software clients to additional directory servers.
  • Page 85 Chapter 3: DSView 3 Software Servers The DSView 3 software server will try to find a server that has a trusted certificate chain (see System certificate policy and trust store on page 26). If no trusted certificate chain is found, then the Accept Certificate window will open and list all servers that belong to the domain.
  • Page 86 • Click Use SSL in Trust All Mode to use SSL encryption for data transmission. All server certificates will be trusted and automatically accepted by the DSView 3 software for transmitting data. This SSL method provides medium security. This encryption mode is not recommended for wide area networks (WANs).

  • Page 87: Windows Nt External Authentication Service

    Click Register above the IP Address list to register the certificates. The Accept SSL Certificate window will open. Click Save to store the certificate values to the DSView 3 software database on the host or click Close if you do not wish to save the certificate values.
  • Page 88 DSView 3 Software Installer/User Guide Click Authentication Services in the top navigation bar. The User Authentication Services window will open. Click Add. The Add Authentication Service Wizard will appear. Click Next. The Provide Authentication Service Name and Type window will open.

  • Page 89: Ldap External Authentication Service

    Chapter 3: DSView 3 Software Servers Click Save and then click Close. The User Authentication Services window will open. To change user browsing settings for Windows NT external authentication services: Click the Users tab. Click Authentication Services in the top navigation bar. The User Authentication Services window will open.
  • Page 90 If you selected Do Not Use SSL or Use SSL in Trust All Mode, go to step 10. The DSView 3 software server will try to find a server that has a trusted certificate chain (see System certificate policy and trust store on page 26). If no trusted certificate chain is found, then the Accept Certificate window will open and list all servers that belong to the domain.
  • Page 91 SSL encryption. This method is the least secure and automatically sets the Port Number field to a default port number of 389. • Click Use SSL in Trust All Mode to use SSL encryption for data transmission. All server certificates will be trusted and automatically accepted by the DSView 3 software for...
  • Page 92 12. Click Register to register the certificates. The Accept SSL Certificate window will appear. 13. Click Save to store the certificate values to the DSView 3 software database on the host. The Certificate Management window will open if only one certificate was selected. If more than one certificate was selected, each will appear in order in subsequent Accept SSL Certificate windows.
  • Page 93 Chapter 3: DSView 3 Software Servers Type the Base distinguished name (DN) from which to begin searches. This is a required field unless the Directory Service has been configured to allow anonymous search. Each Search DN value must be separated by a comma.

  • Page 94: Radius External Authentication Service

    To add a RADIUS external authentication service: On the RADIUS server that will be used as an external authentication service, add the DSView 3 software server as a RADIUS client. Make a note of the configured shared secret and the available authentication type(s) on the RADIUS server.

  • Page 95: Tacacs+ External Authentication Service

    On the TACACS+ server that will be used as an external authentication service, add the DSView 3 software server as a TACACS+ client. Make a note of the configured shared secret and the available authentication type(s) on the TACACS+ server.
  • Page 96 DSView 3 Software Installer/User Guide Click Authentication Services in the top navigation bar. The User Authentication Services window will open. Click Add. The Add Authentication Service Wizard will appear. Click Next. The Provide Authentication Service Name and Type window will open.

  • Page 97: Rsa Securid External Authentication Service

    Solutions Directory on the RSA web site (rsasecurity.com). To add an RSA SecurID external authentication service: On the RSA server that will be used as an external authentication service, add the DSView 3 software server as an RSA Agent Host.
  • Page 98 After the service is added, one or more RSA user accounts must be added to the DSView 3 software. NOTE: The node secret file for the server will not be created until the first RSA user logs into DSView 3. To change settings for the RSA SecurID external authentication service: Click the Users tab.

  • Page 99: Spoke Servers

    To install licenses, see Licenses on page 31. NOTE: The DSView 3 management software versions of the spoke server and hub server must match in order to register a spoke server. For example, you may not register a spoke server running DSView 3 software version 3.1 with a hub server running DSView 3 software version 3.2.

  • Page 100: Table 3.2: Dsview 3 Software Spoke Server Status

    Only DSView 3 software administrators may access this procedure. NOTE: When registering a hub server as a spoke server on another DSView 3 software system, the information on the hub server being registered will be lost. Its database will be updated to match the new hub server to which it is being registered.
  • Page 101 Server Certificate window. Click Next. The Type in Hub DSView Server Administrator Credentials window will open. Click Next. Type the name of a user with DSView 3 software administrator privileges on the hub server. Type a password for the user. Click Next.

  • Page 102: Replication

    12 hours on each spoke server. A spoke server’s first replication occurs automatically when the spoke server is added to the DSView 3 software system. You may change the interval that the replication task runs on each spoke server, or you may initiate an immediate replication.
  • Page 103 Chapter 3: DSView 3 Software Servers During replication, the spoke server sends all of its database changes since the last replication to the hub server. The hub server then incorporates those changes and sends all of its database changes since the last replication to the spoke server (excluding the changes that spoke server just sent to the hub server).
  • Page 104 DSView 3 Software Installer/User Guide By default, the replication task runs every 12 hours. You may change the schedule type, start time, date and interval. To force the spoke server to retrieve a snapshot of the hub database rather than synchronizing changes, click Properties in the side navigation bar and then click the Perform a hub database snapshot the next time this task executes checkbox.

  • Page 105: Chapter 4: Managing Units

    Units View Windows Units View windows display list of units that have been added to the DSView 3 software database. A user must have unit view access rights to open Units View windows; see About Access Rights on page 119. Also, units will not display if they are hidden; see Showing and hiding units on page 88.

  • Page 106: Topology View

    An appliance type will only be listed in the side navigation bar if an appliance of that type has been added to the DSView 3 software database and the user has access to it. For example, if a DSR1021 switch has not been added, that type will not appear in the side navigation bar.
  • Page 107 Next. • To attach a target device that has already been added to the DSView 3 software system, enable the Attach to an Existing Target Device radio button, enter the name in the Device Name field and then click Next.

  • Page 108: Accessing Units View Windows

    Click Locations to open the Units in Locations window. • Click Custom Field Labels to display the Units in Custom Field window. Showing and hiding units Hiding turns off the display of units in the window, but does not remove the units from the DSView 3 software system.

  • Page 109: Units View Windows Fields

    Name in Appliance - Name of the unit as defined in the appliance. Click on the name to display or change unit information. • Name in DSView - Name of the unit as defined in the DSView 3 software database.

  • Page 110: Table 4.1: Unit Status Values

    Target devices The port does not have a target device attached. (topology view only) The DSView 3 software cannot determine the power state of the target device, or the software received a mixed power state from the target device. For...

  • Page 111: Figure 4.1: Alternate Actions Arrow In A Units View Window

    Chapter 4: Managing Units Action Click on the Alternate Actions KVM Session arrow to display a list of all available connection methods. KVM Session Action KVM Session Exclusive KVM Session Action Browser Session Click on an action to launch the Telnet Session Action corresponding window.

  • Page 112: Multiple Unit Operations From A Units View Window

    Location - Location assigned to the units. See Site, Department and Location Groups on page 160. • Migration Status - Whether units from an imported DSView 2.x database or CCM appliances ® using AVWorks software require migration to be operational in the DSView 3 software. See Importing DSView 2.x software databases on page 262.

  • Page 113: Unit Overview Windows

    Chapter 4: Managing Units When one of these multiple unit operations is initiated and confirmed (if needed), a system task is created that will perform the operation on each unit. The Multiple Unit Operation window will open, indicating the operation has been submitted. This window contains a link that directs the user to the Operations Results window for the task.
  • Page 114 DSView 3 Software Installer/User Guide • Target Devices - Name, type and icon associated with the target device. You may also use this window to connect to the target device. The available connection methods are determined by the type of target device.

  • Page 115: Adding Units

    • A single target device that is not attached to a managed appliance When a managed appliance is added, DSView 3 software administrator, user administrator and appliance administrator privileges are automatically assigned to the managed appliance. A user with any of these privileges may: •...

  • Page 116: Wizards That Add Units

    When a unit is added to the DSView 3 software database, it is also added to the current Units View. For example, if you are viewing units in the department named Accounting and click Add, the...

  • Page 117: Adding A Single Managed Appliance

    3 software compatible units on page 279. Enable the Enable secure mode checkbox if you want the managed appliance to only be accessible by this DSView 3 software system. In non-secure mode, the managed appliance may be added to multiple DSView 3 software systems.

  • Page 118: Adding A Single Embedded Appliance

    Any target devices that contain default names in the managed appliance and support the enabled connection type in the managed appliance will be added to the DSView 3 software database. This checkbox has no effect when adding a DSI5100 appliance, since default target device names are not supported.
  • Page 119 Chapter 4: Managing Units • For an IBM ASM RSA II embedded appliance, go to step 4. • For a DRAC 4 embedded appliance, go to step 5. • For a Compaq iLO embedded appliance, go to step 6. • For an NEC IPF embedded appliance, go to step 7.

  • Page 120: Adding Managed Appliances From A Range Of Ip Addresses

    DSView 3 Software Installer/User Guide Enable or disable the Allow target devices with the same name to be merged into a single target device checkbox. Click Next. Go to step 8. For Compaq iLO embedded appliances: The Configure COMPAQ iLO Settings window will open.
  • Page 121 Type the IP address in standard dot notation (xxx.xxx.xxx.xxx), at which to end the search. Click Next. The DSView 3 software will search for managed appliances within the IP address range. When the search is completed, the Select Appliances to Add window will open, listing the results. Add or remove appliances.

  • Page 122: Adding A Generic Appliance Or An Evr1500 Environmental Monitor

    DSView 3 Software Installer/User Guide The Adding Appliances window will open while the selected managed appliances are added to the DSView 3 software system. The Completed Successful window will open. When you add a CCM appliance that is using firmware compatible with AVWorks software, you will be alerted that it must be migrated, along with a link named Add Migration Task, which will take you to the Add Task Wizard.

  • Page 123: Deleting Units

    Name push When the name of a target device or cascade device is changed in the DSView 3 software database, a push operation will update the target device, cascade device, serial port and power device socket names in the appliance.

  • Page 124: Automatic Name Push

    Pull is initiated for Effect If the target device for the serial port in the DSView 3 software database has a single appliance connection, the target device name will be pushed to the appliance. If the target device for the serial port in the DSView 3 software database has multiple...

  • Page 125: Automatic Name Pull

    Enable the checkboxes for one or more appliance connection types. The name in the DSView 3 software will be pushed to the appliance if the target device has a connection that matches the selected type.
  • Page 126 Unit Effect If the target device for the power device socket in the DSView 3 software database has a single appliance connection, the target device name will be pulled from the appliance to update the target device name in the DSView 3 software database.

  • Page 127: Manual Name Push

    For target devices that have multiple connections, you may set the connection type priority by using the arrows to re-order the available types. This order determines which target device name will be pulled from one or more appliances to update the DSView 3 software database. The name will be pulled from only one appliance.

  • Page 128: Topology Synchronization

    DSView 3 software can appear as two different devices when the appliances are added to the DSView 3 software database. For example, a server may have a serial console port connected to a CCM appliance, which is used during the boot process. The same server may also have a KVM connection to a DSR switch that is accessible after the server is up and running.

  • Page 129: Automatic Topology Synchronization

    Default target device names allowed for connection types - If a target device has a default name, you may indicate that it can be added to the DSView 3 software database only if it supports specific connection type(s) in the appliance - for example, KVM, serial or power.

  • Page 130: Topology Synchronization Options In The Add Unit Wizard

    Any target devices that contain default names in the appliance will be added to the DSView 3 software database only if the connection type in the appliance matches an enabled connection type in this window.

  • Page 131: Merging Target Devices

    If you enable the Remove offline connections checkbox, by default, any appliance connections that are reported as offline in the appliance will be deleted from the DSView 3 software database. The Resync Wizard does not add offline connections to the DSView 3 software database.

  • Page 132: Merging Or Splitting Cascade Switches

    You may use the Merge Cascade Switch wizard to modify the name/type of one or more cascade switches that belong to the same appliance in the DSView 3 software database. You may also merge or split two or more multi-user cascade switches from the same appliance.

  • Page 133: Embedded Units

    All KVM connections are initiated through the target port/device. After an embedded appliance type is added to the DSView 3 software, an appliance type is added under the Appliances link in the side navigation bar.

  • Page 134: Changing Embedded Unit Credentials

    DSView 3 Software Installer/User Guide Changing embedded unit credentials You may change the login credentials for the IBM ASM RSA II, DRAC 4 and NEC IPF embedded units. To change login credentials for an IBM ASM RSA II embedded appliance: Click the Units tab.

  • Page 135: Unit Properties

    See Using the Customize link in windows on page 12. You may change the overview, location, contacts, custom fields, notes and the DSView 3 software server for one or more units in one operation. This may be helpful when you want to assign the same properties to several units.
  • Page 136 DSView 3 Software Installer/User Guide information for all target devices in the page, click the checkbox to the left of Name at the top of the list. Click Operations, then select Properties from the drop-down menu. The Multiple Unit Properties window will open. Click Unit Overview.
  • Page 137 Chapter 4: Managing Units To change the contact properties for a unit: In a Units View window (see Accessing Units View windows on page 88), click on the appliance or target device name. Click Properties in the side navigation bar and then click Contacts in the side navigation bar. The Unit Contacts window will open.
  • Page 138 Type the URL for a web browser connection to the target device. • Select the DSView 3 software server that is in charge of the target device. Click Save and then click Close. The Units View window will open. To change the network properties for a managed appliance: NOTE: This procedure is valid for the following managed appliances: DS1800 switches, DSI5100 appliances, CPS appliances, CCM appliances and DSR switches.

  • Page 139: About Access Rights

    In a Units View window (see Accessing Units View windows on page 88), click the checkbox next to the unit(s). To change the DSView 3 software server property for all units in the page, click the checkbox to the left of Name at the top of the list. (If the page contains units that do not support note properties, they will not be affected.)
  • Page 140 Access rights may also be specified for all units in the DSView 3 software system or for a specific unit. By default, supported embedded units have the same access rights as generic units.

  • Page 141: How Access Rights Can Be Assigned

    See User group access rights on page 188. Unit Access Rights DSView 3 software administrators may assign unit access rights. To add or remove access rights from a Units View window: In a Units Views window (see Accessing Units View windows on page 88): •...

  • Page 142: Managed Appliance Network, Authentication Server And Version Settings

    Enable or disable ICMP ping reply. Click Save and then click Close. The Units View window will open. To change the IP addresses of DSView 3 software servers used for managed appliance authentication: In a Units View window containing appliances (see Accessing Units View windows on...
  • Page 143 Click Appliance Settings in the side navigation bar and then click Authentication Servers. The Appliance Authentication Servers Settings window will open. To change information, type an IP address, in standard dot notation (xxx.xxx.xxx.xxx), for up to four DSView 3 software servers the managed appliance will use for authentication.

  • Page 144: Managed Appliance Snmp Settings

    The traps must be also configured on each managed appliance using the Command Line Interface (CLI). The address of the server running the DSView 3 software must be configured as a trap recipient, the proper community must be set and each desired trap must be enabled.

  • Page 145: Target Device Settings

    Name in Appliance - Name of the target device in the appliance. • Name in DSView - Name of the target device in the DSView 3 software database. • Connection - Connection path to the target device in the appliance.

  • Page 146: Target Device Services

    Click Add. The Add Service Wizard will appear. If the target device does not have an address in the DSView 3 software database, you will be prompted to enter it. After you enter the name, click Next.

  • Page 147: Dsriq Module Settings

    Chapter 4: Managing Units In the side navigation bar, click Properties, then click Services. The Unit Services window will open. Click on a service name. Enable the radio buttons to enable options, then click Save. To remove support for a service on a target device: In a Units View window containing target devices (see Accessing Units View windows on page 88), click on a target device name.

  • Page 148: Dsr Switch And Cascade Switch Settings

    DSView 3 Software Installer/User Guide In a Units View window containing appliances, click on the DSR switch name. Click Appliance Settings in the side navigation bar and then click Ports. The Appliance IQ Modules window will open. Click the checkbox to the left of the DSRIQ modules you wish to upgrade. To select all DSRIQ modules on the page, click the checkbox to the left of EID at the top of the list.
  • Page 149 14, only types that support 14 or more ports will be displayed. Click Save and then click Close. You may also change the name of a cascade switch in the DSView 3 software database by using the Merge Cascade Switch wizard; see Merging or splitting cascade switches on page 112.

  • Page 150: Ccm Appliance Nfs And Ntp Settings

    DSView 3 Software Installer/User Guide Specify a preemption level for the DSR switch (1-4). The Long Name Display Mode is used when cascade switch or target device names contain more than 15 characters. Select the radio button to specify whether the OSCAR interface will display the first 15 characters or the last 15 characters.

  • Page 151: Table 4.6: Ccm Appliance Nfs Status Values

    Chapter 4: Managing Units The NFS Status section of the Appliance NFS Settings window may contain one of the values described in Table 4.6. Table 4.6: CCM Appliance NFS Status Values Status Description Not mounted NFS is not currently enabled. Mounted NFS is currently enabled and is currently successfully mounted.

  • Page 152: Ccm/Cps Appliance Port Settings

    Name in Appliance - Name of the serial port in the appliance • Name in DSView - Name of the serial port in the DSView 3 software database. The following fields may be displayed in the Appliance Serial Ports window. Use the Customize link to add or remove fields in the display.
  • Page 153 Chapter 4: Managing Units • Baud - Displays the baud rate of the serial port • Data Bit - Describes the data bit rate of the serial port To change the general settings for a CCM or CPS appliance physical serial port: In a Units View window containing appliances (see Accessing Units View windows on page 88), click on the CCM or CPS appliance name.
  • Page 154 DSView 3 Software Installer/User Guide Click Communication in the side navigation bar. The Appliance Serial Port Communications Settings window will open. Change settings as needed: baud rate, number of data bits per character, parity rate, number of stop bits and/or flow control.

  • Page 155: Ccm And Cps Appliance Cli Port

    If this option is not selected, the local user must log in to the local port and will have a preemption level assigned to them from the DSView 3 software or from the logged in local account.

  • Page 156: Ccm Appliance Sol Ports

    For a push operation, click Push Name. Customizing the Appliance SoL Ports window The Port, Interface Name and Name in DSView fields are always displayed in the Appliance SoL Ports window. You may also display the BMC IP, User Name, Password, Telnet port, CLI access character and Timeout Value fields.
  • Page 157 Chapter 4: Managing Units To add a CCM appliance SoL port: In a Units View window containing appliances (see Accessing Units View windows on page 88), click on the CCM appliance name. Click Appliance Settings in the side navigation bar, click Ports and then SoL in the side navigation bar.

  • Page 158: Ccm Appliance Port Groups

    DSView 3 Software Installer/User Guide • Telnet Port - TCP port that is entered on the Telnet client to connect to this port; valid range is 3000-5999 (6000-6063 should not be used) If you made any changes, click Save and then click Close.

  • Page 159: Local Account Settings

    Chapter 4: Managing Units Click Appliance Settings in the side navigation bar and then click Ports and then Groups in the side navigation bar. The Port Group Names window will open, listing the group names and types. To change an external CCM appliance group: In a Units View window containing appliances (see Accessing Units View windows on page 88), click on the CCM appliance name.
  • Page 160 DSView 3 Software Installer/User Guide You must have Configure Local Accounts rights to add, modify or delete local user accounts. See About Access Rights on page 119. To display the Appliance Local User Accounts window: In a Units View window containing appliances (see Accessing Units View windows on page 88), click on the appliance name.
  • Page 161 Chapter 4: Managing Units Click Next. If you selected User, go to step 6. If you selected Appliance Administrator or User Administrator, go to step 7. The Assign target devices window will open. Add or remove user access rights to a target device: To add user access rights to one or more target devices, select the target device(s) in the Available Target Devices list, then click Add.

  • Page 162: Power Devices And Power Device Sockets

    DSView 3 Software Installer/User Guide To change target device access rights to a local account: In a Units View window containing appliances (see Accessing Units View windows on page 88), click on the appliance name. Click Appliance Settings in the side navigation bar and then click Local Accounts. The Appliance Local User Accounts window will open.
  • Page 163 NOTE: To successfully add or remove a power device, the power device must be in the online state. Additionally, to add a power device other than an Avocent SPC device, you must have a valid third party license; see Licenses on page 31.
  • Page 164 For a CCM/CPS appliance, select the physical port number in the Port field. If you are adding a power device, indicate the type (for example, SPC for an Avocent SPC power device or SERVERTECH for a supported Server Technologies power device) in the Power Device Type field.
  • Page 165 Click Input Feeds in the side navigation bar. The Power Device Input Feeds window will open. Click on an input feed name. The Power Device Input Feed Settings window will open.This window will contain only those fields that are valid for the supported power device (Avocent or Server Technologies).

  • Page 166: Power Device Sockets

    Power (Control Status) - Unknown, on, off, cycling, pending off, pending on, pending cycle or no status. • Module - Current status of the power device outlet in relation to the status in the DSView 3 software: • Normal - The power device outlet state matches the state detected in the software.

  • Page 167: Power Control Of Devices Attached To Power Devices

    Chapter 4: Managing Units • (Avocent SPC power devices only) Minimum On (seconds) - Minimum amount of time that the outlet will be powered up. • (Avocent SPC power devices only) Minimum Off (seconds) - Minimum amount of time that the outlet will be powered down.

  • Page 168: Managed Appliance Session Settings

    Use the Customize link to add or remove fields in the display. See Using the Customize link in windows on page 12. • Duration - Length of the DSView 3 software session. • User - Name of user who initiated the DSView 3 software session.
  • Page 169 Sharing Passive - A session that is being shared by two or more users. Passive users may only display the DSView 3 software session. Interactive users may also share the session, but have full control of the video, mouse and keyboard and have a state of Sharing Interactive.
  • Page 170 (CPS or CCM appliances) Client - IP address of the DSView 3 software client computer connected to the appliance in a non-proxied connection. The IP address of the DSView 3 proxy will display in this column if the client is connected to the appliance using a proxy connection.
  • Page 171 Chapter 4: Managing Units To change the KVM session settings for a DSR switch or DS1800 digital switch: In a Units View window containing appliances (see Accessing Units View windows on page 88), click on the DSR switch or DS1800 digital switch name. Click Appliance Settings in the side navigation bar and then click Sessions.
  • Page 172 Exit macros allow software administrators to create a macro that returns a target device to a known state. They reside on the managed appliances and are executed whenever a DSView 3 software session is terminated. For example, if a user is connected to a target device and the user closes the Video Viewer session, an exit macro may be executed that resets the target device to a known state by logging the user out of the target device session.

  • Page 173: Active Sessions

    Chapter 4: Managing Units In the Select Keyboard field, select the country configuration of your keyboard. The keyboard graphic in the window will update to reflect your selection. Click on the buttons in the keyboard graphic to create the macro. As a button is clicked, it will appear in the list box to the left of the keyboard graphic.
  • Page 174 • Client - IP address of the client computer connected to the session for a non-proxy connection. For a proxy connection, the IP address of the DSView 3 proxy will appear in this field. • Connection - Connection path from the target device to the managed appliance. See Connections to Units on page 156.

  • Page 175: Active Sessions On A Target Device

    Chapter 4: Managing Units In a Units View window containing appliances (see Accessing Units View windows on page 88), click on the appliance name. Click Appliance Settings in the side navigation bar. Then click Sessions in the side navigation bar, then Active. The Appliance Sessions window will open. To disconnect one or more sessions, click the checkbox to the left of the sessions.

  • Page 176: Connections To Units

    DSView 3 Software Installer/User Guide • Preemption Level - Effective user preemption level for the session user. See Preemption Levels on page 21. • Channel - Channel number when connection includes a cascade switch (valid only for KVM or virtual media sessions).

  • Page 177: Connection Display Format

    <DSI5100 Appliance Name>(<Port>) <target device> The following examples illustrate typical connections that may appear in your DSView 3 software. Example: Target device connections In the following example, there are three target devices connected to ports 3, 4 and 8 of a DSR1021 switch named dsr-1021-huntsville.

  • Page 178: Renaming A Managed Appliance Connection

    DSView 3 Software Installer/User Guide Example: Power device connection In the following example, an Avocent SPC power device is connected to the SPC port of a DSR1021 switch named dsr-1021-huntsville. SPC device outlet A1 is connected to target device 02-17-F2 SPC A1.

  • Page 179: Adding And Deleting Target Device Connections

    Confirm or cancel the deletion. Grouping Units The DSView 3 Explorer automatically groups managed appliances by the type of appliance (CCM1650 appliance, DS1021 switch and so on). Target devices are automatically grouped based on the type to which they are assigned.

  • Page 180: Site, Department And Location Groups

    DSView 3 Software Installer/User Guide • Departments • Locations • Custom fields - Custom fields allow a user to create groupings of units which are accessed by all DSView 3 software users • Personal and global unit groups - Global unit groups may be seen by all users; personal unit...

  • Page 181: Table 4.7: Links For Adding, Changing Or Removing Site, Department Or

    Chapter 4: Managing Units Click the checkbox to the left of one or more sites/departments/locations. To delete all sites/ departments/locations in the page, click the checkbox to the left of Name at the top of the list. Click Delete. A confirmation dialog box will appear. Confirm or cancel the deletion.

  • Page 182: Custom Fields

    DSView 3 Software Installer/User Guide Click Save and then click Close. To display the units associated with a site, department or location: Click the Units tab. To display units associated with a site, click Sites in the side navigation bar. The Units in Site window will open, with a list of units associated with the first alphabetically-listed site.
  • Page 183 Example: Custom fields In the following example, a DSView 3 software administrator wants to examine a unit test configuration. The units will be placed in one of two groups: an initial configuration group or a final configuration grouping.
  • Page 184 Final Configuration In the Appliances and target devices field, type Generic Appliances In the DSView software users field, type Tim Brown Click Save and then click Close. The Appliance - All window will open. Figure 4.2 indicates how the side navigation bar will appear after the example procedure. Clicking...

  • Page 185: Unit Groups

    There are two types of unit groups: global and personal. A global unit group can be viewed by any user logged into the DSView 3 software. A personal unit group may only be viewed by the person who created it. Up to 32 personal unit groups may be created by a user.

  • Page 186: Unit Group Hierarchy

    DSView 3 Software Installer/User Guide Personal Root Global Root System Defined System Defined • No rights associated with • Can change rights personal groups • Can create subgroups • Can create subgroups • Can add groups as children, • Can add groups as children,...

  • Page 187: Figure 4.4: Unit Group Hierarchy Example

    Chapter 4: Managing Units Global groups that contain units the user cannot access will not be displayed, unless there are descendent groups containing units the user is allowed to access. All personal unit groups are displayed in the Unit Groups window, even if they do not contain any units.
  • Page 188 DSView 3 Software Installer/User Guide To display a list of unit groups in a Units View window: NOTE: When you create a unit group, you may indicate whether it (and any of its child unit groups) will be displayed in the side navigation bar.

  • Page 189: Adding Or Deleting A Unit Group

    Click Save. To delete a unit group: NOTE: Deleting a unit group deletes the group only; the units still exist in the DSView 3 software system. You cannot delete any system-defined unit groups (global root, personal root and unassigned.) Click the Units tab.
  • Page 190 To add or remove members in a unit group: NOTE: Removing a unit group or unit member from a unit group does not delete the group/unit from the DSView 3 software system or any other group to which it belongs.
  • Page 191 Chapter 4: Managing Units Click the checkbox to the left of one or more unit groups, then click Rights. The Unit Group Access Rights window will open. If you are setting access rights for one unit group, you may click on the unit group name, then click Access Rights in the side navigation bar to access the Unit Group Access Rights window.
  • Page 192 DSView 3 Software Installer/User Guide...

  • Page 193: Chapter 5: Managing User Accounts

    Customizing the User Accounts window The User Name field is usually displayed in the User Accounts window. One of the icons in Table 5.1 will appear to the left of the usernames and represent the status of each DSView 3 software user.
  • Page 194 Icon Status Method Face with a Disabled - The user cannot log in to the DSView 3 software. See User Internal red X account restrictions and expiration settings on page 180. Locked - The user account has been locked; the user cannot log in to the...

  • Page 195: Adding User Accounts

    The preemption level for interrupting or disconnecting serial or KVM sessions. See Preemption Levels on page 21. You must have DSView 3 software administrator or user administrator rights to add a user. To add a user account: Click the Users tab.
  • Page 196 For example, if an account named JDoe is created, it will be saved as JDoe in the DSView 3 software server, but a user may log in as JDoe, jdoe, JDOe and so on. Passwords may contain 3-64 characters. Passwords will never expire unless User must...

  • Page 197: Deleting User Accounts

    The DSView 3 software obtains external group membership and external user information when a user logs in. If a user’s group membership changes or the user is deleted externally, the DSView 3 software will not see those changes until the next time that user logs in.

  • Page 198: Changing User Account Properties

    The username information that you may specify for a user includes: • User Name - The name that the DSView 3 software uses to log in and identify the user. • Full Name - The actual name of the user.
  • Page 199 Type the 1-256 character name of the file containing the public SSH key that was generated by a third party key generator or browse to the file location. Click Save and then click Close. The SSH key file will be uploaded to the DSView 3 software server for use in authenticating the user.

  • Page 200: User Password

    To specify an expiration date, enable the End of radio button. Then click the button to the right of the adjacent field, and a calendar will be displayed. Select the date when the user account will expire. When a user account expires, it remains in the DSView 3 software system until the account is deleted.
  • Page 201 The DSView 3 software obtains external group membership and external user information when a user logs in. If a user’s group membership changes or the user is deleted externally, the DSView 3 software will not see those changes until the next time that user logs in.
  • Page 202 DSView 3 Software Installer/User Guide Phone contact The phone contact may be changed only for internal authentication users. To specify phone contact information for a user: Click the Users tab. Click on a username. The User Name window will open.

  • Page 203: User Access Rights

    Click Save and then click Close. User Access Rights Access rights indicate whether a user is allowed to perform certain actions on a unit in the DSView 3 software system. See About Access Rights on page 119 for detailed information and a list of actions that can be enabled/disabled for target devices and managed appliances.

  • Page 204: User Groups

    Repeat the preceding step for other units/unit groups. Click Save and then click Close. User Groups Users that have been added to the DSView 3 software system may be added to the following two types of user groups: • Built-In - The DSView 3 management software is delivered with six predefined user groups:...
  • Page 205 Administrators and Users. All users are automatically included in the Everyone user group when they are added to the DSView 3 software system. Users may be added to any of the other user groups. The privileges that a user has to perform tasks on the DSView 3 software system is dependent on the built-in user group to which the user is a member.

  • Page 206: Adding User-Defined User Groups

    DSView 3 software equivalent is “Sunrise/Admin Users”. Adding user-defined user groups If you are using DSView 3 software internal authentication, you may add your own custom user- defined user groups and then add other users that use DSView 3 internal authentication as members.

  • Page 207: Deleting User-Defined User Groups

    The Completed Successful window will open. Click Finish. Deleting user-defined user groups You may delete any user-defined user groups that have been created in the DSView 3 software system. You must have DSView 3 software administrator or user administrator rights to delete user-defined user groups.

  • Page 208: Changing User Group Members

    You may add or remove users to or from the built-in and user-defined user groups. To add or remove user group members: NOTE: Members may only be assigned to or removed from user groups defined on the internal DSView 3 authentication service.
  • Page 209 Chapter 5: Managing User Accounts You may assign access control rights from a user group perspective. You select a user group, specify the units for which rights will be assigned, then indicate the permission to perform the action (none, allow, deny or inherit) for each unit. That procedure is described in this section. There are other ways to assign access rights: •...
  • Page 210 DSView 3 Software Installer/User Guide To add or remove a unit or unit group from the Unit and Unit Groups list, click Edit List. The User Group Access Rights Unit Selection window will open. • To add one or more units/unit groups, select the units/groups in the Available list, then click Add.

  • Page 211: Chapter 6: Using The Video Viewer

    Video Viewer. About the Video Viewer The DSView 3 management software uses either a Java-based program or an ActiveX applet to display the Video Viewer window. The Java-based Video Viewer is launched from the Mozilla, Firefox and Netscape based clients when a KVM session is requested. The ActiveX Video Viewer is launched from Internet Explorer on Windows.

  • Page 212: Window Features

    The Video Viewer client requires Java when launched from Mozilla, Netscape or Firefox browsers. The supported Java version is 1.5.0_02. The Video Viewer requires this version. The DSView 3 software client automatically downloads and installs the JRE (Java Runtime Environment) the first time the Video Viewer or Telnet Viewer is launched.

  • Page 213: Opening A Kvm Session

    See Connecting to an existing session on page 194 for information about what occurs if the device you are attempting to access is currently being viewed by another user. To open a KVM session from the DSView 3 Explorer: Display a Target Devices, Units in Site, Units in Custom Field, Topology or Recently Accessed Units window.

  • Page 214: Opening An Exclusive Kvm Session

    When a port is selected with the Exclusive KVM connection setting enabled, no other user in the system may switch to that port. To open an exclusive (non-shared) KVM session from the DSView 3 Explorer: Display a Target Devices, Units in Site, Units in Custom Field, Topology or Recently Accessed Units window.

  • Page 215: Video Viewer Session Properties

    • Make a stealth connection (DSView 3 software administrators and user administrators only) - When you are prompted to connect using Stealth mode and you click Stealth mode, a Video Viewer window session will be started but you will only be able to view what occurs on the target device, without controlling the keyboard or mouse.

  • Page 216: Session Time-Out

    The default profile is used when the profile assigned to a target device is deleted. It is also used when a target device is added to the DSView 3 software system and no other profile is assigned.

  • Page 217: General Profile Settings

    Chapter 6: Using the Video Viewer Some settings have a profile override option, which indicates whether users may override the profile information by using Video Viewer menu commands (see Using Menu Commands to Manage Session Settings on page 203). If the override option is disabled for a setting in the profile, the Video Viewer menu selection for that setting will be disabled for the target device using that profile.

  • Page 218: Cursor Profile Settings

    To prevent potential mouse conflicts, you may configure certain settings on each server connected to a managed appliance. For details, see the Mouse and Pointer Settings Technical Brief, which is available on the DSView 3 software CD and on the Avocent web site. Local cursor The local cursor setting specifies the appearance of the local mouse cursor.

  • Page 219: Toolbar Profile Settings

    Chapter 6: Using the Video Viewer Single cursor mode - release keystroke The single cursor mode - release keystroke setting indicates the keystroke that can be used to release the Video Viewer single cursor mode. When using a device that captures keystrokes before they reach the client, you should avoid using those keys to restore the mouse pointer.

  • Page 220: Managing Kvm Session Profiles

    The video scaling setting indicates the Video Viewer window resolution. You may choose absolute values, auto scale or full scale. When autoscaling is enabled, the DSView 3 software will automatically adjust the display if the window size changes during a session. When a user accesses a channel using sharing, the display will be adjusted to match the input resolution selected by the primary user of that channel.
  • Page 221 Chapter 6: Using the Video Viewer To view a profile’s settings, click the profile name, then click General, Cursor, Toolbar or Video in the side navigation bar to view the settings. Click Close. To add a KVM session profile: Click the Units tab. Click Profiles in the top navigation bar.
  • Page 222 DSView 3 Software Installer/User Guide If you changed any settings, click Save. To change cursor settings (see Cursor profile settings on page 198): Click Cursor in the side navigation bar. The Cursor Settings window will open. In the Local Cursor field, if you do not check the Inherit Default Settings checkbox, enable the radio button for the desired cursor type.

  • Page 223: Using Menu Commands To Manage Session Settings

    Chapter 6: Using the Video Viewer If users are allowed to override this setting, you may also enable or disable the Prohibit users from selecting a higher value checkbox. When enabled, users may select a higher video scaling value than the current setting. When disabled, users may not select a higher value, but they may select a lower value.

  • Page 224: General Commands

    DSView 3 Software Installer/User Guide to a target device, Video Viewer users connected to that target device may use the Video Viewer menu commands/buttons described in this section. General commands All of the following commands except enabling/disabling full screen mode may also be specified in a KVM session profile;...
  • Page 225 To align the mouse cursors: NOTE: The DSView 3 software cannot get constant feedback from the mouse, so occasionally the mouse on the switch may lose sync with the mouse on the host system. If your mouse or keyboard no longer responds properly, align the mouse to re-establish proper tracking.

  • Page 226: Toolbar Commands

    DSView 3 Software Installer/User Guide Toolbar commands These commands may also be specified in a KVM session profile; see Toolbar profile settings on page 199. To specify a toolbar hide time: Select Tools - Session Options from the Video Viewer menu or click the Session Options button.

  • Page 227: Mouse Scaling Command

    Generally, the Video Viewer window automatic adjustment features will optimize the video for the best possible view. However, users may fine tune the video with the help of Avocent Technical Support by using the Tools - Manual Video Adjust command in the Video Viewer menu or clicking the Manual Video Adjust button.

  • Page 228: Figure 6.2: Manual Video Adjust Dialog Box

    To manually adjust the video quality of the window: NOTE: The following video adjustments should be made only on the advice and with the help of Avocent Technical Support.
  • Page 229 Chapter 6: Using the Video Viewer Table 6.2: Manual Video Adjust Dialog Box Descriptions (Continued) Image Capture Vertical Position Adjustment bar Contrast Video Test Pattern Brightness Performance Monitor Block Noise Threshold Close button Image capture width, pixel sampling/fine adjust, image capture horizontal position and image capture vertical position The Image Capture Width, Pixel Sampling/Fine Adjust, Image Capture Horizontal Position and Image Capture Vertical Position adjustments affect how the target video is captured and digitized...

  • Page 230: Saving The View

    In most cases, you will not need to alter the Video Settings from the default. The system will automatically adjust and use the optimal video parameters. The DSView 3 management software performs best when the video parameters are set such that no (0) video packets are transmitted for a static screen.

  • Page 231: Displaying Video Viewer Users

    Chapter 6: Using the Video Viewer Displaying Video Viewer Users NOTE: This procedure is not available if the DSR Remote Operations software is being used. To display current Video Viewer users: Select View - Connected Users from the Video Viewer menu or click the Connected Users button.

  • Page 232: Thumbnail Viewer Features

    When running scan mode, it is recommended that logging of the following events (enabled by default) be disabled in the DSView 3 software system. Each thumbnail scan will result in the logging of these events. The event log could grow to a huge size if these events are enabled and scan mode is run continuously for a lengthy amount of time.

  • Page 233: Performing Thumbnail Viewer Tasks

    Chapter 6: Using the Video Viewer Table 6.3: Thumbnail Viewer Descriptions (Continued) Letter Description Minimize button: Minimizes the display of the Thumbnail Viewer window into the toolbar at the bottom of the local computer. Close button: Closes the Thumbnail Viewer and all thumbnails being viewed. The Close button may not be present on all operating systems.

  • Page 234: Macros

    Global Macro group. When a session is started in the DSView 3 software, global and personal macros are retrieved from the DSView 3 software server. Then, when a Video Viewer window session is started, the macros are loaded.
  • Page 235 Since the DSView 3 software may be used to access different computer platforms, you may find it helpful to assign distinct macro groups to Global Macros or Personal Macros on individual systems.
  • Page 236 DSView 3 Software Installer/User Guide To edit a macro, click Edit. The Edit Macro dialog box appears. If you are creating a macro, type a 1-32 character name in the Macro Name field. Select whether you wish to edit or create a personal or global macro from the Macro Type area.

  • Page 237: Macro Groups

    Chapter 6: Using the Video Viewer Select the desired macro from the Defined Macros list and then click Copy. The Copy Macro dialog box will appear. Type a 1-32 character name in the Name of copied macro field. Select whether you wish to make the copied macro a personal or global macro from the Macro Type area.
  • Page 238 DSView 3 Software Installer/User Guide Repeat steps 6 and 7 until the Macros in Group list contains all the desired macros. Click OK to accept the macro group and return to the Macro Groups dialog box. 10. Click Close. To rename a macro group: Select Macros - Configure - Macro Groups from the Video Viewer menu or click the Macro Groups button.

  • Page 239: Power Control Of Devices Attached To Power Devices

    Chapter 6: Using the Video Viewer Click Close. To change the macro group to be displayed in the Macros menu: Select Macros - Configure - Macro Groups from the Video Viewer menu or click the Macro Groups button. The Macro Groups dialog box appears. Select one of the following: All - displays both personal and global macro groups, Personal - displays only personal macro groups or Global - displays only global macro groups.

  • Page 240: Virtual Media Dialog Box

    Sharing and preemption considerations The KVM and virtual media sessions are separate; therefore, there are many options for sharing, reserving or preempting sessions. The DSView 3 software has the flexibility to accommodate the system needs. For example, the KVM and virtual media sessions may be locked together. In this mode, when a KVM session is disconnected, so is the associated virtual media session.

  • Page 241: Virtual Media Session Settings

    Chapter 6: Using the Video Viewer mapped as virtual drives. You may also add ISO and floppy image files and then map them using the Virtual Media dialog box. After a device is mapped, the Virtual Media dialog box Details View displays information about the amount of data transferred and the time elapsed since the device was mapped.
  • Page 242 DSView 3 Software Installer/User Guide To launch a virtual media session: Select Tools - Virtual Media from the Video Viewer menu. The Virtual Media dialog box will appear. To make this a reserved session, click Details, then enable the Reserved checkbox.

  • Page 243: Closing A Virtual Media Session

    Chapter 6: Using the Video Viewer To unmap a virtual media drive: In the Virtual Media dialog box, uncheck the Mapped checkbox next to the drive you wish to unmap. You will be prompted to confirm. Confirm or cancel the unmapping. Repeat for any additional virtual media drives you wish to unmap.

  • Page 244: Video Viewer Troubleshooting

    Select the General tab. Click the Settings button. Click the View Applications button. Select any DSView Video Viewer Application items. Click the Remove Selected Entries button (this button may also be named Remove Selected Application). If this does not solve the problem, repeat step 1, then click the Delete Files button.

  • Page 245: Chapter 7: Using The Telnet Viewer

    Telnet client’s terminal emulations. See Security Property on page 227. The Telnet Viewer uses the credentials provided by the DSView 3 software to establish a session and will automatically accept the appliance server key. The username and password provided by the users when they log in are authenticated by the authentication service configured in the DSView 3 software.

  • Page 246: Figure 7.1: Telnet Viewer Window

    DSView 3 Software Installer/User Guide Figure 7.1: Telnet Viewer Window Table 7.1: Telnet Viewer Window Descriptions Letter Description Title Bar: Displays the name of the target device being viewed. Toolbar: Allows you to access many of the features in the Telnet Viewer. See Table 7.2 for a description of the toolbar icons.

  • Page 247: Telnet Viewer Window Toolbar

    Description Session Settings - Displays the Session Properties dialog box Help - Displays the DSView 3 software help Copy Screen - Copies a screen of Telnet Viewer session data to the system clipboard Copy Buffer - Copies the contents of the Telnet Viewer session buffer to the system clipboard...

  • Page 248: Opening A Session

    Terminal emulation options are supported using both types of connections. The SSH2 client is started when you initiate a session with an appliance port from the DSView 3 Explorer. The DSView 3 software server is contacted, which in turn contacts the target device connected to the appliance port and exchanges X.509 certificates with the target device.

  • Page 249: Customizing Session Properties

    The default value is enabled. Customizing Session Properties When you are connected to an appliance or port using the DSView 3 software Telnet Viewer, you may specify session properties that will be stored and reused every time you connect to the selected appliance or port.

  • Page 250: Table 7.3: Arrow Key Sequences

    DSView 3 Software Installer/User Guide To change the terminal emulation mode: Select Options - Session Properties from the menu or click the Session Settings icon in the toolbar. The Session Properties dialog box will appear. Click the Terminal tab. From the Terminal Emulation list, choose one option. The default value is VT100. Terminal Emulation on page 320 contains encoding and decoding information for each of the terminal emulation types.

  • Page 251: Table 7.4: Terminal Emulation And Type

    Chapter 7: Using the Telnet Viewer dash, left parenthesis and right parenthesis. The terminal type must be entered in the Terminal Type field exactly as shown in Table 7.4. Table 7.4: Terminal Emulation and Type Terminal Emulation Terminal Type VT52 DEC-VT52 VT100 DEC-VT100...

  • Page 252: Login Scripts

    DSView 3 Software Installer/User Guide Click the Terminal tab. When you are connected to a device that does not repeat or echo the data that you type, you may enable Local Echo mode. Otherwise, the Telnet Viewer will not display the text you type.

  • Page 253: Reviewing Session Data

    NOTE: Three additional types of macros are available in the DSView 3 management software. Exit macros, created within the DSView 3 Explorer, reside on DS1800 digital switches and DSR switches and are used by by these switches. Global macros and personal macros are created using the Video Viewer window and are used with KVM sessions with target devices attached to DS1800 digital switches and DSR switches.
  • Page 254 Personal macro groups may be created by any user and are only available for use on the target device on which they are created. Global macros may only be created by a DSView 3 software administrator and are available for use by any user on the DSView 3 software system.
  • Page 255 (available to all users) or a personal macro (available only to the current user). You must have DSView 3 software administrator privileges to use the Access Rights area. Click OK. The Configure Macros dialog box returns to its abbreviated display and the macro appears in the Macros area.

  • Page 256: Macro Groups

    Click OK to close the Configure Macro Groups dialog box. To enable a macro group for use during Telnet Viewer sessions: NOTE: You must have DSView 3 software administrator privileges to enable a macro group. Select Macros - Configure - Groups from the menu. The Configure Macro Groups dialog box appears.

  • Page 257: Logging

    NOTE: When you enable or disable automatic logging, the logging will begin or end at the start of the next DSView 3 software Telnet Viewer session to that device. If you change the default log file directory used for automatic logging, the change does not take effect until the next session to that device.
  • Page 258 DSView 3 Software Installer/User Guide To change the default log file directory: Select Options - Session Properties from the menu or click the Session Settings icon in the toolbar. The Session Properties dialog box will appear. Click the Logging tab. The Default Directory field displays the current default location for logfiles.

  • Page 259: Copying, Pasting And Printing Session Data

    Chapter 7: Using the Telnet Viewer To start dynamic logging: Select Options - Logging - Start from the menu. The Log dialog box appears. The Look in list contains the default log file directory and the Filename field contains the default log filename.
  • Page 260 • Print a screen of the Telnet Viewer session data Information that is copied from a DSView 3 software Telnet Viewer session may be pasted into other applications. Similarly, information copied from other applications may be pasted into a Telnet Viewer session.

  • Page 261: Power Control Of Devices Attached To Power Devices

    Power Control of Devices Attached to Power Devices NOTE: A user must have DSView 3 software administrator privileges to control the power of a target device. If a target device attached to an appliance port is connected to a power device outlet and the target device has been accessed in a serial session, you may power up, power down or cycle (power down and then power up) the target device using the Power Control dialog box.
  • Page 262 DSView 3 Software Installer/User Guide...

  • Page 263: Chapter 8: Working With Ipmi Target Devices

    Controllers) that are used to monitor internal sensor information such as temperature, fan speed and battery voltage. The BMCs in IPMI target devices are added to your DSView 3 software system using a DSI5100 IPMI proxy appliance, which provides a secure interface to all IPMI target devices in your enterprise.
  • Page 264 DSView 3 Software Installer/User Guide Click Add. The Add IPMI BMC Wizard will appear. Click Next. The Select an Add Process window will open. • To add one BMC to a new target device, enable the Add a single BMC to a new target device radio button, then click Next.
  • Page 265 BMC. By default, this feature is disabled - the operation is non-destructive. However, if the BMC does not have sufficient internal entries to handle the enable/disable configuration when you try to save it, the DSView 3 software will highlight this checkbox. Clicking Force Configuration Changes will cause the enable/disable action to occur, even if existing entries in the BMC are disrupted.

  • Page 266: Controlling Ipmi Target Device Power

    Displaying Sensor Information Using the IPMI Viewer The IPMI Viewer window is used to graphically display reported sensor information in the DSView 3 management software. When you click IPMI Session in a Units View window, the IPMI Viewer window appears in a separate web browser window.

  • Page 267: Launching An Ipmi Viewer Session

    Viewer window. You may specify how often information is refreshed in the IPMI Viewer window. Launching an IPMI Viewer session An IPMI session is launched from the DSView 3 Explorer or using the Unit Overviews window. To launch an IPMI session from the DSView 3 Explorer: In a Units View window (see Accessing Units View windows on page 88), click the IPMI Session link in the Action column of the target device you wish to view.

  • Page 268: Figure 8.1: Ipmi Viewer Window

    DSView 3 Software Installer/User Guide Figure 8.1: IPMI Viewer Window Table 8.1 describes the IPMI Viewer window areas. Table 8.1: IPMI Viewer Window Descriptions Letter Description Title Bar: Displays the name of the IPMI target device being viewed. Auto-Refresh Rate: Allows you to specify how often the IPMI Viewer window gauges are updated.

  • Page 269: Table 8.2: Ipmi Viewer Window Status Icons

    Chapter 8: Working with IPMI Target Devices Table 8.1: IPMI Viewer Window Descriptions (Continued) Letter Description IPMI Viewer display area: Contains gauges that display numeric readings from the BMC sensors in the IPMI target device. Depending on the sensors on the BMC, any of the following gauges may appear in the IPMI Viewer window: Voltage - Voltages in the IPMI target device.

  • Page 270: Refreshing The Ipmi Viewer Window

    DSView 3 Software Installer/User Guide Upper and lower threshold areas appear in color. Figure 8.2: Upper and Lower Threshold Values Refreshing the IPMI Viewer window To specify an automatic refresh rate for the IPMI Viewer window: From the IPMI Viewer window, select one of the following refresh rates: 30 seconds, 60 seconds or 90 seconds.

  • Page 271: Displaying Ipmi Target Device Bmc Information

    Chapter 8: Working with IPMI Target Devices Displaying IPMI target device BMC information The IPMI Device Information window displays information for all BMCs in the IPMI target device. The following information will appear for each BMC: • IPMI Version - IPMI version with which the BMC is compatible. •...

  • Page 272: Displaying Field Replaceable Unit (Fru) Information

    DSView 3 Software Installer/User Guide Displaying field replaceable unit (FRU) information The Field Replaceable Unit Information window displays information related to the FRU boards in the IPMI target device. Any of the following information may appear for each configured FRU board.

  • Page 273: Displaying Ipmi Target Device Numeric Sensor Information

    Chapter 8: Working with IPMI Target Devices To display IPMI target device sensor information: In a Units View window (see Accessing Units View windows on page 88), click on the name of a supported IPMI target device. The Unit Overview window will open. Click IPMI in the side navigation bar, and then click Discrete Sensors.

  • Page 274: Table 8.4: Numeric Sensor Threshold Icons

    DSView 3 Software Installer/User Guide Customizing the IPMI Numeric Sensors window The following fields may be displayed in the IPMI Numeric Sensors window. Use the Customize link to add or remove fields in the display. See Using the Customize link in windows on page 12.

  • Page 275: Bmc Events

    DSView 3 software session. The generated events will vary by BMC, motherboard and chassis implementation. You may forward events to a DSView 3 software server by first configuring an alert destination and then enabling/disabling forwarding for one or more sensor types on each BMC.

  • Page 276: Alert Forwarding

    Destination window will open. To enable alert forwarding: In the IP address field, enter the address of the DSView 3 software server where the appliance will forward events. In the Port field, enter the port (1-65535) where the DSView 3 software server will listen.
  • Page 277 BMC. By default, this feature is disabled - the operation is non-destructive. However, if the BMC does not have sufficient internal entries to handle the enable/disable configuration when you try to save it, the DSView 3 software will highlight this checkbox. Clicking Force Configuration Changes will cause the enable/disable action to occur, even if existing entries in the BMC are disrupted.
  • Page 278 DSView 3 Software Installer/User Guide...

  • Page 279: Chapter 9: Using Tools

    CHAPTER Using Tools The DSView 3 management software contains tools that may be used to perform various actions on managed appliances and target devices. This chapter describes the available tools and how to use them. It also explains how to set up and use tasks in the DSView 3 software.
  • Page 280 DSView 3 Software Installer/User Guide You may also export a topology report, regardless of any properties selected for export. A topology report contains the following columns: • Port - (target devices or cascade switches only) Port number on the appliance to which the target device or cascade switch is connected.

  • Page 281: Exporting Access Rights

    Chapter 9: Using Tools Exporting access rights The Export Access Rights tool will export permission information about units from the DSView 3 management software host. The unit name and the user/user group to which the unit has access rights will be exported. Additionally, the unit access right settings will be exported; see About Access Rights on page 119.

  • Page 282: Importing Dsview 2.X Software Databases

    Click Finish. The Units Tools window will open. Importing DSView 2.x software databases NOTE: This procedure is available only when the DSView 3 software is installed on a supported Windows system. The Import DSView 2.x software database tool allows you to import an existing DSView 2.x software database into the DSView 3 software system.
  • Page 283 DSView 3 software. If a user had Admin rights in the DSView 2.x software for all nodes in the tree except for the Topology node, the user will be added as a member and inherit the access rights of an appliance administrator user group member in the DSView 3 software.
  • Page 284 Before using the Import DSView 2.x Software Database tool To use the Import DSView 2.x Software Database tool, you must create a backup of the database using the DSAuth Migration Utility. The database is saved as a .zip file which may then be imported into the DSView 3 software system using the Import DSView 2.x Database tool.

  • Page 285: Using The Managed Appliance Tools

    Active Directory is detected to add an Active Directory service when an Active Directory domain is detected in the DSView 2.x software database migration file. If this option is not selected, the service will be added to the DSView 3 software system as a Windows NT Domain service.

  • Page 286: Rebooting

    NOTE: To reboot a DSR switch, CPS appliance or CCM appliance, you must have Reboot Appliance access rights. By default, users who are members of the DSView 3 software administrators, user administrators and appliance administrators built-in groups have this access right. See About Access Rights on page 119.

  • Page 287: Upgrading Firmware

    To upgrade the firmware on a managed appliance: NOTE: A valid Flash file must exist in the DSView 3 software server’s firmware repository for the DS1800 digital switch, DSI5100, CPS or CCM appliance or DSR switch to use this command. Optionally, one or more managed appliances may be Flash upgraded as a task.

  • Page 288: Saving A Managed Appliance Configuration

    Enable the Allow target devices with the same name to be merged into a single target device checkbox to allow the DSView 3 software to treat multiple target devices with the same name as one unit with multiple access methods.

  • Page 289: Restoring A Managed Appliance Configuration

    See Saving a managed appliance configuration on page 268. Appliance configuration files are stored in the DSView 3 software server appliance files repository. You may display the available configuration files by clicking the System tab, clicking Appliance Files in the top navigation bar and clicking Configuration in the side navigation bar.

  • Page 290: Restoring A Managed Appliance User Database

    See Saving a managed appliance user database on page 269. User database files are stored in the DSView 3 software server appliance files repository. You may display the available database files by clicking the System tab, clicking Appliance Files in the top navigation bar and clicking User Database in the side navigation bar.

  • Page 291: Adding Tasks

    Export event log to comma separated values (.csv) file • Migrate units (configures and upgrades DSView 2.x or AVWorks software units) DSView 2.x software units may only be migrated when the DSView 3 software is installed on a supported Windows system •...

  • Page 292: Specifying When To Run Tasks

    DSView 3 Software Installer/User Guide Specifying when to run tasks You may choose to run tasks at the following times: • Run task now - Runs the task immediately after you click Finish when adding the task in the Add Task Wizard. The Status column will indicate Running and the running icon will appear to the left of the task name.
  • Page 293 Chapter 9: Using Tools Click Weekdays to run the task once each weekday (Monday-Friday). -or- Click Every (days) and select the number of consecutive days (1-365). Click on the calendar button or the field to the left of the calendar button and select a date to begin running the task.

  • Page 294: Adding Tasks Using The Add Task Wizard

    Task: Backup DSView 3 software database and system files This task creates a compressed .zip file containing a backup of your DSView 3 software system. The backup file contains everything necessary to fully restore the DSView 3 software hub server.

  • Page 295: Task: Configure Snmp Trap Settings On A Managed Appliance

    Chapter 9: Using Tools If the specified directory location is a network path that requires a login, enable the Login required to access shared drive location checkbox. Then type the username and password and confirm the password of a user account that has read/write access to the network share location.

  • Page 296: Task: Power Control A Target Device

    DSView 3 Software Installer/User Guide • No Change - uses the trap on/off state already configured. • Enable - turns the trap on. • Disable - turns the trap off. -or- Click one of the following buttons: • No Change All - uses the on/off states already configured.

  • Page 297: Task: Exporting An Event Log .Csv File

    Task: Exporting an event log .csv file This task exports selected fields from the DSView 3 software system event log to a .csv file. The exported event log may be stored on a local or network drive. The event log is named eventlog.csv by default, but you may also append the date and time to the end of the event log.

  • Page 298: Task: Migrating Dsview 2.X Software Units To Dsview 3 Software Compatible Units

    Task: Migrating DSView 2.x software units to DSView 3 software compatible units NOTE: This task is valid only when the DSView 3 software is installed on a supported Windows system. This task updates DS1800 digital switches, CPS appliances or DSR switches within the unit group, or any of those managed appliances using firmware compatible with DSView 2.x software to...

  • Page 299: Task: Migrating Avworks Software Ccm Appliances To Dsview 3 Software Compatible Units

    CCM Appliance Migration document, which is available on the Avocent web site. The AVWorks software CCM appliance must be added to the DSView 3 software system before it is migrated (see Adding Units on page 95). When you add the appliance, you will be alerted that it must be migrated, along with a link named Add Migration Task, which will take you to the Add Task Wizard.
  • Page 300 CCM appliances you are migrating to be accessible by any DSView 3 software system, disable this checkbox. If you want to add target devices that have default names to the DSView 3 software system, enable the Enable target devices that contain default names to be added checkbox.

  • Page 301: Task: Sending An Ipmi Chassis Control Command To Target Devices

    Available Firmware Files list, then click Add. The selected file will be moved to the Firmware File To Update list. Click Next. If needed, the firmware file may be added to the DSView 3 software system from the Appliance Firmware Files window (accessed by selecting the System tab, Appliance Files in the top navigation bar, and Firmware Files in the side navigation bar).

  • Page 302: Task: Updating The Firmware Of An Appliance Type

    DSView 3 Software Installer/User Guide The Select Unit Group window will open. Select All Target Devices or select a particular unit group to configure from the menu. See Unit Groups on page 165. Then click Next. The Select Target Devices window will open. Select one or more IPMI target devices to chassis control from the Available Target Devices list, then click Add.

  • Page 303: Task: Validating User Accounts On An External Authentication Server

    Remote tasks that are scheduled on another DSView 3 software server may not be run from the DSView 3 software server to which you are logged in. To run a remote task, you must log in to the DSView 3 software server on which the task was created.

  • Page 304: Displaying Task Results

    NOTE: Remote tasks, which are scheduled on another DSView 3 software server, may not be deleted from the DSView 3 software server to which you are logged in. To delete a remote task, you must log in to the DSView 3 software server on which the task was created.

  • Page 305: Firmware Management

    Chapter 9: Using Tools You may change the schedule and properties for existing tasks. (The Validate external authentication server user accounts task does not contain properties.) To change a task schedule: Click the System tab. Click Tasks in the top navigation bar. The Tasks window will open. Click on the name of the task.
  • Page 306 Click Next. The firmware is added and the Completed Successful window appears. Click Finish. The Appliance Firmware Files window will open. NOTE: Once the file is uploaded, it is no longer needed on the DSView 3 software client from which it was uploaded.

  • Page 307: Chapter 10: Event Logs

    289. To display event log entries, click the Reports tab. The Event Log-All window will open. The Event Log - All window contains a listing of all event log events that have occurred on the DSView 3 software system.

  • Page 308: Table 10.1: Event Log Severity Icons

    Sessions). Clicking on a link beneath Severity Level or Event Category in the side navigation bar will display a window containing a listing of all event log events in the DSView 3 software system that belong to that particular type.

  • Page 309: Dsview 3 Software Events

    Detailed Description - Detailed event information, which may include the name of a target device, session type (KVM, serial or virtual media), DSView 3 software server, user and so on. For example, an MIB-II interface link up trap would contain Appliance change of state in the Description column, while the Detailed Description column would contain Generic link up interface 1.

  • Page 310: Table 10.3: System Events

    DSView 3 Software Installer/User Guide Table 10.3 lists the system events that may occur within a DSView 3 software system. Table 10.3: System Events Event ID Description Event ID Description DSView software server <server 2:66 DSView software server added name> started successfully DSView software server <server...

  • Page 311: Table 10.4: Authentication Events

    LDAP search returned bad 3:16 authentication failed continuation reference Server authentication failure Table 10.5 lists the user and user group events that may occur within a DSView 3 software system. Table 10.5: User and User Group Events Event ID Description Event ID...

  • Page 312: Table 10.7: Task Events

    Task started manually Task deleted Scheduled task failed Task failed Scheduled task failed Table 10.8 lists the unit status events that may occur within a DSView 3 software system. Table 10.8: Unit Status Events Event ID Description Event ID Description...

  • Page 313: Enabling And Disabling Event Logging

    Chapter 10: Event Logs Table 10.9 lists the access control events that may occur within a DSView 3 software system. Table 10.9: Access Control Events Event ID Description Event ID Description Access rights modified Table 10.10 lists the session events that may occur within a DSView 3 software system.

  • Page 314: Displaying Event Logs

    • System - Displays the Event Log - System Events window, which displays events related to the DSView 3 management software host server, global settings, licenses, tasks or firmware. • Authentication - Displays the Event Log - Authentication Events window, which displays events related to user login and authentication.

  • Page 315: Using The Date Filter

    The event log retains all events occurring in the DSView 3 software system for the specified retention time. The 5000 most recent events may be displayed using the side navigation bar links beneath the Event Log Views heading in an unfiltered Event Log window.

  • Page 316: Displaying Event Log Entry Details

    By default, an event log is retained for one week. However, you may specify a retention time of up to one year. Event log information is stored in the DSView 3 software database and is replicated. Increasing the event log retention time may impact the performance of the DSView 3 software system.

  • Page 317: Email Notifications

    The DSView 3 management software may be configured to send one or more users email notifications when events occur. Multiple events may be configured so that an email is sent to the defined users any time one of the specified events occurs. See DSView 3 software events on page 289 more information.
  • Page 318 Add or remove events that will cause an email to be sent to the specified individual(s). See DSView 3 software events on page 289. To add one or more events, select the event(s) from the Available Events list, then click Add.

  • Page 319: Creating An Event Log .Csv File

    11. From the File Download dialog box, click Open. The file will be downloaded and will open on the DSView 3 software client. By default, .csv files are configured to open in Microsoft Excel. If Microsoft Excel is not installed on your computer, you will be prompted to select a text editor to open the .csv file.
  • Page 320 DSView 3 Software Installer/User Guide...

  • Page 321: Appendices

    Appendix A: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: To resolve an issue: Check the pertinent section of the manual to see if the issue can be resolved by following the procedures outlined.

  • Page 322: Appendix B: Tcp And Udp Ports

    DSView Server Network Properties window. NOTE: The port used for the HTTPS connection may be changed using the DSView Server Network Properties window. The HTTPS port must be specified in the web browser URL if changed from the default (port 443). See Server Properties on page 49.

  • Page 323: Figure B.1: Ports Used With A Ds1800 Digital Switch Or Dsr Switch Connection (Kvm) Without Proxy

    Appendices DSView 3 Software Server DSView 3 Software Client TCP/IP HTTPS Port 443 TCP/IP TCP/IP TCP/IP Port 2068 Port 8192 HTTPS Keyboard/ Port 3211 Video Port 443 Mouse TCP/IP Port 3211 Firewall with TCP/IP Tunnel Port 3871 Router TCP/IP Port 8192...

  • Page 324: Cps And Ccm Appliance Ports

    DSView 3 Software Installer/User Guide DSView 3 Software Server TCP/IP DSView 3 Software Client HTTPS TCP/IP Port 1078 Port 3211 TCP/IP TCP/IP TCP/IP Port 3211 Port 1078 HTTPS TCP/IP Port 3871 Firewall with Tunnel TCP/IP Port 8192 Router TCP/IP Port 2068 DSR Switch Figure B.2: Ports Used with a DS1800 Digital Switch or DSR Switch Proxy Server Connection (KVM)

  • Page 325: Figure B.3: Ports Used With A Cps Or Ccm Appliance Connection (Serial) Without Proxy

    In a proxied connection, communication between the DSView 3 software server and CPS or CCM appliance occurs over port 22. The SSH connection between the client and the DSView 3 software server is tunneled over port 1078. Figure B.4 illustrates the ports used with a proxied CPS or CCM...

  • Page 326: Dsview 3 Software Server Ports

    DSView 3 software server host, which refreshes its browse list view over the TCP/IP port 443 connection. Changes to the DSView 3 software are also copied to and from the DSView 3 software hub server over the specified HTTPS port.

  • Page 327: Figure B.5: Generic Appliance Session Ports

    If Active Directory or LDAP external authentication is being used within your DSView 3 software system, TCP/IP ports 389 and 636 are used for connections between the DSView 3 software server and the external authentication server. Port 389 is typically used for non-SSL connections and port 636 is used for SSL connections.

  • Page 328: External Authentication Ports

    SNMP ports A DS1800 digital switch, DSR switch, CPS appliance or CCM appliance may be configured to send SNMP traps to the DSView 3 software server in addition to an external SNMP manager. DSView 3 Software Server DSR Switch, CPS Appliance...

  • Page 329: Dsi5100 Ipmi Proxy Appliance Ports

    Figure B.8: Ports Used by SNMP (with External SNMP Manager) DSI5100 IPMI proxy appliance ports If a DSI5100 appliance is being used within your DSView 3 software system, TCP/IP ports 3871 and 3502 are used for connections between the DSView 3 software server and the DSI5100 proxy appliance.

  • Page 330: Figure B.9: Ports Used By Dsi5100 Appliances

    DSView 3 Software Installer/User Guide DSView 3 Software Server DSView 3 Software Client TCP/IP HTTPS Port 3211 TCP/IP HTTPS Port 443 TCP/IP TCP/IP Port 3502 Port 3871 Firewall with Tunnel Port 623 Router DSI5100 Proxy Appliance Target Device Figure B.9: Ports Used by DSI5100 Appliances...

  • Page 331: Appendix C: Dsr Remote Operations Software

    • Retrieving and displaying the switch version All other DSView 3 software options (including using virtual media) are not available when using the DSR Remote Operations software. The following Video Viewer window commands are not available when using the DSR Remote Operations software: •...

  • Page 332: Dsr Remote Operations Window Features

    DSView 3 Software Installer/User Guide If the DSView 3 software server is unreachable, the switch will use its internal database to perform remote authentication. If the internal database of the DSR switch fails to authenticate the user when a login is attempted, or the user does not log in before the specified time-out of the DSR switch, the modem connection will be disconnected.

  • Page 333: Figure C.2: Dsr Remote Operations Window

    Status Bar: Displays the tips for selected menu items and the progress of operations. Content Area: Use this area to display information from the DSR switch and control and start DSView 3 software sessions to the DSR switch. Side Navigation Bar: Displays the DSR switching system information you wish to access, which displays in the Content Area.

  • Page 334: Figure C.3: Dsr Remote Operations Window (Servers View)

    DSView 3 Software Installer/User Guide • EID - The Electronic ID (EID) number of the DSRIQ module attached to the server Figure C.3: DSR Remote Operations Window (Servers View) Specific icons also appear in the Server view. These icons are outlined in Table C.2.

  • Page 335: Table C.3: Dsr Remote Operations Content Area Icons (Power View)

    Appendices Figure C.4: DSR Remote Operations Window (Power View) Specific icons also appear in the Power view. These icons are outlined in Table C.3. Table C.3: DSR Remote Operations Content Area Icons (Power View) Icon Description The power device socket is powered up The power device socket is powered down Version view Selecting Version in the side navigation bar of the DSR Remote Operations window will display...
  • Page 336 • Ensure that users have been added to the internal database of the DSR switch. If the DSView 3 software server is not available, the appliance database is used for appliance authentication. If neither are available, authentication cannot be performed for the switch and an error will be displayed by the DSR Remote Operations software.

  • Page 337: Rebooting A Switch

    OK to close the dialog box. Once the connection has been established, select Start - Programs - Avocent DSView 3 - DSR Remote Operations to start the DSR Remote Operations software on the PC. The Login dialog box will appear.

  • Page 338: Power Control Of Devices Attached To Power Device Sockets

    DSView 3 Software Installer/User Guide From the Servers view, select a server and select Tools - Connect from the menu. -or- Select a server and click the Connect toolbar button. -or- Right-click on a server and select Connect from the shortcut menu.

  • Page 339: Displaying Switch Version Information

    Appendices • Select a socket that has not been powered down and click the Power Off toolbar button. • Right-click on a socket that has not been powered down and select Power Off from the shortcut menu. The socket will power down and the icon for the socket in the content area will change. To cycle the power of a device attached to a power device socket, choose one of the following actions: •...

  • Page 340: Appendix D: Terminal Emulation

    See Customizing Session Properties on page 229. VT terminal emulation Table D.1 lists the VT key and keypad numeric codes. Avocent encodes all applicable keys as numeric; decoding is not supported. Table D.1: VT Key and Keypad Numeric Codes...

  • Page 341: Vt100+ Terminal Emulation

    The VT100+ emulation provides compatibility with the Microsoft headless server EMS serial port interface. The DSView 3 software Telnet Viewer VT100+ terminal emulation works identically to VT100, with the exception of support for the function keys listed in Table D.2.

  • Page 342: Vt100 Terminal Emulation

    DSView 3 Software Installer/User Guide VT100 terminal emulation Table D.4 lists the VT100 special key and control ( ) key combinations and indicates Avocent Ctrl encoding/decoding support, where Yes = supported and No = not supported. Table D.4: VT100 Special Keys and Control Keys...

  • Page 343: Table D.5: Vt100 Ansi Set And Reset Mode Cursor Keys

    Appendices Table D.4: VT100 Special Keys and Control Keys (Continued) Keys Hex Code Function Mnemonic Encode/Decode Ctrl+R Yes/No Ctrl+S DC3 or XOFF Yes/No Ctrl+T Yes/No Ctrl+U Yes/No Ctrl+V Yes/No Ctrl+W Yes/No Ctrl+X Yes/No Ctrl+Y Yes/No Ctrl+Z Yes/No Ctrl+[ Yes/No Ctrl+\ Yes/No Ctrl+] Yes/No...

  • Page 344: Table D.6: Vt100 Pf1-Pf4 Key Definitions

    Esc [ O R Esc [ O S Table D.7 lists the ANSI mode control sequences for VT100 terminal emulation and indicates Avocent encoding/decoding support, where Yes = supported and No = not supported. Table D.7: VT100 ANSI Mode Control Sequences Control Sequence...
  • Page 345 Appendices Table D.7: VT100 ANSI Mode Control Sequences (Continued) Control Sequence Definition Encode/Decode Report Terminal Parameters <nbits>; <xspeed>; Esc [ <sol>; <par>; No/No <rspeed>; <clkmul>; <flags>x Esc [ <sol> x Request Terminal Parameters No/No Esc 7 Save Cursor No/Yes Esc [ Pn; Pn r Set Top and Bottom Margins Yes/Yes Esc # 5...
  • Page 346 DSView 3 Software Installer/User Guide Table D.7: VT100 ANSI Mode Control Sequences (Continued) Control Sequence Definition Encode/Decode Select Character Set G1 Alt. Character ROM Esc ) 2 No/No Special Graphics Esc [ Ps;..; Ps m Select Graphic Rendition No/No Esc Ps;..;Ps h...
  • Page 347 Appendices Table D.7: VT100 ANSI Mode Control Sequences (Continued) Control Sequence Definition Encode/Decode Esc [ ? 5 l Modes to Reset - Normal Screen Mode No/No Esc [ ? 6 h Modes to Set - Relative Origin Mode No/No Esc [ ? 6 l Modes to Reset - Absolute Origin Mode No/No Esc [ ? 7 h...

  • Page 348: Vt220 Terminal Emulation

    DSView 3 Software Installer/User Guide VT220 terminal emulation Table D.8 lists the keystroke mapping (encoding) for VT220 emulation. Table D.8: VT220 Encoding VT220 Keyboard PC Keyboard VT220 Keyboard Byte Sequence Delete Delete 0x7F Left Arrow Left Arrow Esc [ D...

  • Page 349: Table D.9: Vt220 Decoding

    Appendices Table D.8: VT220 Encoding (Continued) VT220 Keyboard PC Keyboard VT220 Keyboard Byte Sequence Ctrl - F7 Esc [ 2 8 ~ Ctrl - F8 Esc [ 2 9 ~ Ctrl - F9 Esc [ 3 1 ~ Ctrl - F10 Esc [ 3 2 ~ Ctrl - F11 Esc [ 3 3 ~...
  • Page 350 DSView 3 Software Installer/User Guide Table D.9: VT220 Decoding (Continued) VT220 Keyboard Function VT220 Keyboard Byte Sequence Set Mode Esc [ ? Delete 1 Character Esc [ P Insert 1 Line Esc [ L Delete 1 Line Esc [ M...

  • Page 351: Vt52 Terminal Emulation

    Appendices Table D.9: VT220 Decoding (Continued) VT220 Keyboard Function VT220 Keyboard Byte Sequence Erase Pn Characters Esc [ Pn X VT52 terminal emulation Table D.10 lists the keystroke mapping (encoding) for VT52 terminal emulation. Table D.10: VT52 Encoding VT52 Keyboard PC Character Sequence VT52 Keyboard Byte Sequence Delete...

  • Page 352: Vt320 Terminal Emulation

    DSView 3 Software Installer/User Guide Table D.11: VT52 Decoding (Continued) VT52 Keyboard Function VT52 Keyboard Byte Sequence Erase to end of line Esc K Table D.12 lists the VT52 and ANSI auxiliary keypad definitions. Encoding of each listed keypad key is supported; decoding is not applicable.
  • Page 353 Appendices Table D.13: VT320 Encoding (Continued) VT320 Keyboard PC Character Sequence VT320 Keyboard Byte Sequence Esc O R Esc O S Esc [ 1 7 ~ Esc [ 1 8 ~ Esc [ 1 9 ~ Esc [ 2 0 ~ Esc [ 2 1 ~ Esc [ 2 3 ~ Esc [ 2 4 ~...

  • Page 354: Table D.14: Vt320 Decoding

    DSView 3 Software Installer/User Guide Table D.14 lists the decoding for VT320 terminal emulation. Table D.14: VT320 Decoding VT320 Keyboard Function VT320 Keyboard Byte Sequence Index Esc D New Line Esc E Reverse Index Esc M Escape O Esc O...
  • Page 355 Appendices Table D.14: VT320 Decoding (Continued) VT320 Keyboard Function VT320 Keyboard Byte Sequence Up Arrow amount specified by Pn Esc [ Pn A Down Arrow amount specified by Pn Esc [ Pn B Right Arrow amount specified by Pn Esc [ Pn C Left Down Arrow amount specified by Pn Esc [ Pn D Erase parts of current line...

  • Page 356: Appendix E: Regaining Access To The Dsview 3 Software

    DSView 3 Software Installer/User Guide Appendix E: Regaining Access to the DSView 3 Software Access to a DSView 3 software system may be lost due to reasons such as: • Being locked out by the DSView 3 software • Deleting the last DSView 3 software administrator •...

  • Page 357: Appendix F: Glossary

    ADSAP is a protocol used for authentication and authorization of DS1800 digital switches, DSR switches, CPS serial over IP appliance and CCM console management appliance target device sessions in the DSView 3 management software. This is an SSL based protocol that uses X.509 certificates.
  • Page 358 Browser session A type of target device session in which the target device contains a web server. The DSView 3 software client connects directly to the target device using a web browser. No DS1800 digital switches, DSI5100, CPS or CCM appliances or DSR switches are used for browser sessions.
  • Page 359 The DSView 3 software client session is a single HTML session between the client web browser and the server. For each DSView 3 software client session, the user must log into the DSView 3 software server. Multiple DSView 3 software client sessions can exist between a...
  • Page 360 Spoke servers in a DSView 3 software system perform database replication with the hub server. The DSView 3 software hub server acts as the traffic cop for database replication between itself and all of the other servers in a DSView 3 software system.
  • Page 361 A graceful shutdown is identical to a shutdown performed by selecting Start - Shutdown and then selecting Shut down in the Shut Down Window dialog box. In the DSView 3 management software, a graceful shutdown may be performed on IPMI target devices managed by a DSI5100 appliance.
  • Page 362 (typically a server). KVM sessions are connected through a DS1800 digital switch or DSR switch. Tiered analog switches may also be part of the connection. A KVM Video Viewer connection exists between the DSView 3 software client and the target device. KVM session profiles KVM session profiles control KVM session behavior on a target device.
  • Page 363 0 indicates that any thresholds less than zero do not contain hysteresis. OSCAR interface The OSCAR interface is a tool that is built in to Avocent appliances and allows a user connected to the local KVM port to display and change settings in a DS1800 digital switch or...
  • Page 364 DSView 3 Software Installer/User Guide Power device An Avocent or supported third party cascade device that allows the remote controlling of target device power. PPP (Point to Point Protocol) PPP is a set of industry-standard framing and authentication protocols included with Windows NT Remote Access Service to ensure interoperability with third party remote access software.
  • Page 365 Appendices Site A site is a location that contains a managed appliance, DSView 3 software server or both. SNMP (Simple Network Management Protocol) SNMP is a set of protocols for managing complex networks. SNMP works by sending messages to different parts of a network. SNMP-compliant devices, called agents, store data about themselves in MIBs and return this data to the SNMP requesters.
  • Page 366 ™ (JSPs), static documents (such as HTML documents), and applets that can be deployed in a DSView 3 software client web browser. Web applications must run in the context of a web application server such as the DSView 3 software server.

  • Page 367: Index

    INDE X Index BMC. See IPMI target devices Bookmarks 13 Access Browsers 1, 22 methods 90 regaining 336 Access rights Cascade switches about 119 changing name in appliance 128 exporting 261 changing name or type 112 methods for assigning 121 merging 112 specifying from unit group perspective 170 port settings 128...
  • Page 368 DSView 3 Software Installer/User Guide changing for a unit 117 creating a task to export a .csv file 277 defining 162 deleting entries 296 example 163 displaying 294 Customize link 12 displaying entry details 296 email notifications 297 enabling and disabling event logging 293...
  • Page 369 Location unit properties 116 requirements for DSView 3 software 35 Login scripts (Telnet Viewer) 232 uninstalling the DSView 3 software 45 what to do before installing DSView 3 software Macros Integrated Windows Authentication 28 exit (DSR switches) 152 Internal authentication service 62...
  • Page 370 DSView 3 Software Installer/User Guide migrating AVWorks software CCM appliances generic appliance 119 managed appliance 118 names 103 spoke servers 81 network properties 118 target device 118 network settings 122 Network settings for managed appliances 122 NFS settings (CCM appliances) 130...
  • Page 371 Index switches) 129 DSView 3 software sessions 16 PPP settings (CCM/CPS appliances) 136 KVM sessions 196 SoL 136 Properties SoL (CCM appliances) 136 contact 117 TCP and UDP 302 DSView 3 software server 49 Power device sockets generic appliance network 119...
  • Page 372 (DSR switch) 151 specifying a user SSH key in profile 19 client information 56 specifying user SSH key in user account 179 closing a DSView 3 software client session 46 Telnet Viewer 227 disconnecting an active session from a target SSL 51...
  • Page 373 Index topology options in Resync Wizard 110 Telnet choosing serial session application 18 third party applications 18 TACACS+ external authentication service 75 Viewer 225 Target devices See also Telnet Viewer access rights 120 Telnet Viewer access rights to a local account 142 about 225 accessing 9, 90 closing a session 241...
  • Page 374 DSView 3 Software Installer/User Guide displaying group information 168 Units View windows 85 displaying group names 167 See also Access rights, Managed appliances, Embedded units, Firmware, Power devices, Units Target devices and Unit groups access rights 119 User accounts accessing 90...
  • Page 375 Attach Device 87 closing a session 223 DSView Server Configuration 40 launching a session 221 Power Management 143 locking to KVM session 151 Register Spoke Server 80 mapping drives 222 topology synchronization options 110 requirements 220 Update DSView Server Certificate 53...
  • Page 376 DSView 3 Software Installer/User Guide...
  • Page 378 For Technical Support: www.avocent.com/support Avocent International Ltd. Avocent Corporation Avocent House, Shannon Free Zone 4991 Corporate Drive Shannon, County Clare, Ireland Huntsville, Alabama 35805-6201 USA Tel: +353 61 715 292 Tel: +1 256 430 4000 Fax: +353 61 471 871...

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