Avocent HMX Manager Installer/User Manual
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Avocent HMX Manager Installer/User Manual

Avocent HMX Manager Installer/User Manual

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  • Page 1 HMX Manager Installer/User Guide...
  • Page 2 USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 3 HMX Manager Installer/User Guide Avocent, the Avocent logo and The Power of Being There are trademarks or registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners. © 2007 Avocent Corporation. All rights reserved. 590-820-501A...
  • Page 4 Instructions This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the HMX Manager.

  • Page 5: Table Of Contents

    Installing the HMX Manager ......................7 Using the serial port to configure the IP addresses of the Management Appliance ......7 Chapter 3: Managing Units....................9 Accessing the HMX Manager Web Interface..................9 Units View Windows .......................... 9 Types of Units View windows ..................... 9 Accessing Units View windows....................
  • Page 6 HMX Manager Installer/User Guide Adding units from a range of IP addresses ................12 Adding Units on an IP Subnet ....................12 Deleting Units........................... 13 Managing units ..........................14 Viewing Unit Overview Information..................14 Changing Unit Properties ......................15 Configuring Network Settings for an IQ or User Station ..............15 Authentication Server Settings....................
  • Page 7 Table of Contents Backup and Restore ......................... 31 HMX Manager Upgrade ........................32 Firmware Management........................33 Chapter 6: Events and Event Logs................35 Introduction ............................. 35 Event Severity and Categories....................35 Event severity..........................35 Event categories........................35 Displaying the Event Log......................... 36 Changing the Event Log Retention Period ..................
  • Page 8 HMX Manager Installer/User Guide...

  • Page 9: Chapter 1: Product Overview

    IQ that has been assigned to that user. An HMX Manager system comprises three units - a user station that is located at the user’s desk, an IQ that is attached to a remote computer (target device) and a management appliance.

  • Page 10: Supported Units

    Administrators may connect to the HMX Manager via a web browser and use the HMX Manager Explorer window to communicate with the system.

  • Page 11: Using The Side Navigation Bar

    Chapter 1: Product Overview Figure 1.1: Explorer Window Areas Table 1.1: Explorer Window Area Descriptions Letter Description Top option bar - Use the top option bar to log out of a software session, or to access online help. The name of the logged in user is displayed on the left side of the top options bar. Tab bar - Use the tab bar to display and manage units, user accounts, system settings and reports.

  • Page 12: Displaying Pages

    Internet Explorer settings have been altered, SSL and Javascript must be enabled to successfully access the HMX Manager. Firewalls To access the HMX Manager through a firewall, you must ensure that the firewall uses the default HTTPS port 443.

  • Page 13: Chapter 2: Hardware Installation And Setup

    This chapter describes how to install and set up the HMX Manager. NOTE: The first time you access the HMX Manager, enter admin as the user name and password as the password. The admin account is authorized to perform all configuration and access all managed devices and cannot be removed or renamed.

  • Page 14: Cabling Installation, Maintenance And Safety Tips

    (LAN). A terminal, or a workstation running a terminal emulation program, is connected to the serial port for configuring basic network settings. The HMX Manager, IQs and user stations, and user accounts are then configured from the browser interface to the HMX Manager.

  • Page 15: Installing The Hmx Manager

    AC power source, thereby turning on the HMX Manager. NOTE: The IQs and user stations must be connected to LAN port 1. However, you can access the HMX Manager using the browser on a computer connected to either LAN port 1 or LAN port 2.
  • Page 16 DNS on the HMX Manager, if it is required for administrator access through a web browser. NOTE: If DHCP is selected, the HMX Manager must be re-booted for the change to take effect. Set time and date on the serial menu Type to exit.

  • Page 17: Chapter 3: Managing Units

    To access the HMX Manager web interface: Open Microsoft® Internet Explorer. In the Address bar, type the url for the HMX Manager. The address will be in the format http:/ /<addr>> where << addr>> is the IP address assigned to the HMX Manager LAN port 1.

  • Page 18: Accessing Units View Windows

    Units View windows fields The following fields will appear in Units View window. • Name - Name of the unit as defined in the HMX Manager database. Click the name to display or change unit information. • Type - Type of managed unit. Managed unit types cannot be changed.

  • Page 19: Unit Overview Windows

    • Units - All IQs Adding a single appliance This procedure is valid for IQs and user stations. NOTE: A unit can only be added to the HMX Manager database if it is powered up and attached to the network.

  • Page 20: Adding Units From A Range Of Ip Addresses

    Type the IP address in standard dot notation (xxx.xxx.xxx.xxx), at which to end the search. Click Next. The HMX Manager will search for managed units within the IP address range. When the search is completed, the Select Units to Add window will open, listing the results. Add units •...

  • Page 21: Deleting Units

    The Add Discovered Unit window will open. Select the discovered unit from the list, then click Next. The Completed Successfully window will open. To exit the Add Unit Wizard, click Finish. Deleting Units When you delete a unit, it is removed from the HMX Manager database, and all associated connections will also be deleted.

  • Page 22: Managing Units

    HMX Manager to display its properties. If the HMX Manager cannot communicate with an IQ or user station, it will display the following communication error: "An error was encountered communicating with the Unit. Please check the unit's network settings and connectivity."...

  • Page 23: Changing Unit Properties

    The updated properties are displayed. Configuring Network Settings for an IQ or User Station The administrator can use the HMX Manager to change a unit's IP address, Subnet Mask, Default Gateway and DHCP status. Once you have implemented the changes the unit will reboot.

  • Page 24: Authentication Server Settings

    To view Unit Authentication Server settings: Click the Units tab. A list is displayed of all the units that are managed by the HMX Manager. Click the user station name about which you require information. The Unit Overview window will open.

  • Page 25: Rebooting A Unit

    Rebooting a unit To reboot a unit: Click the Units tab. A list is displayed of all the units that are managed by the HMX Manager. Click the unit name about which you require information. The Unit Overview window will open.

  • Page 26: Managing Firmware Upgrades

    To change the Operating Mode for a user station: Click the Units tab. A list is displayed of all the units that are managed by the HMX Manager. Click the appropriate user station name. The Unit Overview window will open.

  • Page 27: Active Media Sessions

    Active Media Sessions An active media session is created when a user connects to a target device by logging in through a user station. The HMX Manager enables you to monitor the following properties of an active media session: •...

  • Page 28: Department And Location Groups

    HMX Manager Installer/User Guide NOTE: If you do not have permission to disconnect an active session, you will not be able to select its checkbox or the checkbox at the top of the list. Click Disconnect. Department and Location Groups You may create one or more department and location names and then associate units with them.
  • Page 29 Chapter 3: Managing Units Click the name of a department/location. The Department/Location Name window will open. Type a new character name (1 - 64 characters). Click Save and then click Close. The Departments or Locations window will open. To associate or change the association of an existing unit to a department or location: Click the Units tab.
  • Page 30 HMX Manager Installer/User Guide...

  • Page 31: Chapter 4: Managing Users

    Table 4.1: User Status Icons Authentication Icon Method Status Face Enabled - The user can log in and use the HMX Manager. Face with a Internal Disabled - The user cannot log in to the HMX Manager or user station. red X...

  • Page 32: Adding User Accounts

    A user cannot log on to a user station and access an IQ unless a User Station User Account has been created for them in the HMX Manager. Only an HMX Manager administrator can create a User Station User Account. User station users cannot access the HMX Manager.

  • Page 33: Deleting User Accounts

    To restrict the access of a particular user to the system, you can disable that user’s account within the HMX Manager. At any point in the future, you can choose to re-enable the user’s account. To disable a user account: Click the Users tab.

  • Page 34: Managing User Accounts

    To view a summary of all User Accounts: Click the Users tab. A list is displayed of all the User Accounts that are managed by the HMX Manager. To view a list that contains only the administrator accounts, select the Administrators navigation option.

  • Page 35: User Passwords

    The user name information that you may specify for a user includes: • User Name - The name that the HMX Manager uses to log in and identify the user. • Full Name - The actual name of the user.

  • Page 36: Editing User Account Restrictions

    The administrator wants to edit a user's account restrictions. For example, the user may have had their account disabled and asked the administrator to enable it. The HMX Manager enables you to define the following restrictions for a User Account: •...

  • Page 37: User Authentication Services

    Chapter 4: Managing Users User Authentication Services You may set a number of user authentication settings for users logging into the HMX Manager. For internal authentication, these settings relate to the minimum requirements that passwords must meet. You can set minimum length, a requirement that passwords contain both alpha and numeric characters, and a requirement that passwords contain both upper and lower case characters.
  • Page 38 HMX Manager - Installer/User Guide...

  • Page 39: Chapter 5: Advanced Operations

    Backup and Restore The HMX Manager allows you to back up the database and to store it in a location of your choice. In addition, you can also restore the database from a file located on any machine accessible on the...

  • Page 40: Hmx Manager Upgrade

    Click OK. A message indicating that the database has been successfully restored appears. HMX Manager Upgrade When upgrades of the HMX Manager software are available, you can upgrade your HMX Manager from the Upgrade HMX Manager Software Wizard. CAUTION: All data must be backed up in advance of any software upgrade as all data files are overwritten during the upgrade process and all data will be lost.

  • Page 41: Firmware Management

    The Select Firmware File to Import window will open. Enter the directory and filename (or browse to the location) of the firmware file you want to add to the HMX Manager Unit Files repository. Type a description of the firmware file in the Description field.
  • Page 42 HMX Manager Installer/User Guide...

  • Page 43: Chapter 6: Events And Event Logs

    Events and Event Logs Introduction When an enabled, defined event occurs in the HMX Manager, it is saved in the event log. You can display the event log content or view details about an individual event log entry. If you wish, you can also export event logs to Microsoft Excel for further analysis.

  • Page 44: Displaying The Event Log

    Severity - Clicking this field will display the Event Information window, which contains details about the event. • Date/Time - Displays the date and time of an event in the HMX Manager's time zone. • Description - Short description of an event.

  • Page 45: Creating An Event Log .Csv File

    Chapter 6: Events and Event Logs Click Log Configuration in the side navigation bar. The Event Log Retention Time window will open. Type a number of days in the Days field, or select it using the menu. Click Save. Creating an Event Log .csv File All or selected columns of the event log can be exported as a comma separated values (.csv) file.
  • Page 46 HMX Manager Installer/User Guide...

  • Page 47: Appendices

    A P P EN D IC ES Appendices Appendix A: Technical Specifications Table A.1: HMX Manager Specifications Network Connection Number Type Ethernet, 10BaseT, 100BaseT, GigE Connector RJ-45 Serial Port Number Type RS-232 serial Connector DB9 male Mechanical H x W x D 4.3 x 42.7 x 35.6 cm (1.7 x 16.8 x 14 in), 1 U form factor...
  • Page 48 HMX Manager Installer/User Guide Table A.1: HMX Manager Specifications (Continued) EN 60950/IEC 60950-Compliant, UL Listed (USA), CUL Listed (Canada), TUV Safety Certified (Germany), CE Marking (Europe)

  • Page 49: Appendix B: Technical Support

    Appendix B: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined.
  • Page 50 HMX Manager Installer/User Guide...

  • Page 51: License Information

    (such licenses referred to as Public Licenses), in particular the software program “mtd”. A machine-readable copy of the source code protected by these Public Licenses is available from Avocent on a medium customarily used for software interchange for a period of three years from date of purchase of this product by contacting Avocent Corporation at www.Avocent.com/support.
  • Page 52 HMX Manager Installer/User Guide You may copy and distribute verbatim copies of the Program’s source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty;...
  • Page 53 License Information redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program. If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances.
  • Page 54 HMX Manager Installer/User Guide...
  • Page 56 For Technical Support: www.avocent.com/support 590-820-501A...

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