Avocent AdminWorks Administrator's Manual
  1. Manuals
  2. Brands
  3. Avocent Manuals
  4. Software
  5. AdminWorks
  6. Administrator's manual
Avocent AdminWorks Administrator's Manual

Avocent AdminWorks Administrator's Manual

Console administrator’s guide
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
AdminWorks
TM
Console Administrator's Guide
Version 1.2

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the AdminWorks and is the answer not in the manual?

Questions and answers

Related Manuals for Avocent AdminWorks

Summary of Contents for Avocent AdminWorks

  • Page 1 AdminWorks Console Administrator’s Guide Version 1.2...

  • Page 2: Table Of Contents

    The Power of Being There™ ¯ www.avocent.com Table of Contents Contact Information...................... 6 What is Avocent AdminWorks management suite? ........... 7 Summary of Features....................7 Accessing the Help Messages and FAQ ..............8 Definitions ......................... 9 System Requirements ....................10 AdminWorks Console....................
  • Page 3 Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 Discovery..................... 35 Polling......................36 Agent ID Sync....................36 Hardware Change Alerts and the Hardware Change Log ......37 Event Filter..................... 38 Event Properties ..................39 Deleting all entries in any of the Logs ............39 Exporting any of the Logs ................
  • Page 4 The Power of Being There™ ¯ www.avocent.com Over 1 Month....................63 Over 3 Months ..................... 63 Large Icon ......................64 Small Icon ......................65 Detail List ......................65 Adding/Removing Columns ................. 66 Re-arranging Column Sequence ..............67 Sorting Information by Column ..............68 Moving Column Dividers ................

  • Page 5: Copyright Information

    Avocent Corp. Avocent Corp. assumes no responsibility or liability for any errors or omissions that may appear in this document or any software that may be provided in association with this document, and makes no warranties for damages resulting from corrupted or lost data due to misuse, wrong operation, or malfunction of the products.

  • Page 6: Contact Information

    The Power of Being There™ ¯ www.avocent.com Contact Information U.S. CORPORATE MAILING ADDRESS: Avocent Corporation 4991 Corporate Drive Huntsville Alabama 35805 Telephone: (256) 430-4000 Toll-free telephone: 1-866-286-2368 Fax: (256) 430-4030 Web site: http://www.avocent.com/adminworks Product support: adminworks@avocent.com Sales and marketing: sales@avocent.com Other inquiries: info@avocent.com...

  • Page 7: What Is Avocent Adminworks Management Suite

    In order for the Console to be able to remotely manage systems, the Avocent AdminWorks Agent program must first be installed on each of the desired systems. The Avocent AdminWorks Console program will then be able to “discover”...

  • Page 8: Accessing The Help Messages And Faq

    Preview and adjust reports before printing if desired.  Synchronize Agent IDs Agent ID synchronization allows Avocent AdminWorks to retain the history data of a system on which the Agent was re-installed, instead of recognizing it as a new, offline system.

  • Page 9: Definitions

    Console to be able to discover it.) Discovery During the installation of the AdminWorks Agent program on a system, a unique ID known as the “Agent ID” is generated and stored in the system. The term “Discovery”...

  • Page 10: System Requirements

     256 MB of RAM or higher Available Hard Drive Space:  20 MB of free space for AdminWorks Console installation  100 MB of free space for the database Minimum Recommended Display Configuration:  800 x 600 with 16-bit color ...

  • Page 11: Adminworks Agent

    Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 AdminWorks Agent The AdminWorks Agent program must be installed individually on each system that you want the Console to be able to detect and recognize. The installation process places an Agent ID on the system, enabling the Console program to “discover”...

  • Page 12: Invoking The Adminworks Console Program

    The Power of Being There™ ¯ www.avocent.com Invoking the AdminWorks Console program After you have installed the AdminWorks Console, a shortcut icon will be placed on your desktop: You can launch the Console program the first time by double-clicking on the desktop icon, or by selecting Start Menu >...

  • Page 13: Components Of The Main Console Window

    Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 Components of the Main Console Window The main components/areas of the AdminWorks Console window are identified below and are explained on the following pages. Title Bar Menu Bar Tool Bar (contains four buttons)

  • Page 14: Topology Frame

    As the Console administrator, you can create new groups, and sub-groups within the groups. The first time you invoke AdminWorks Console, it will search for (“discover”) all systems on the network on which the AdminWorks Agent program has been installed, and will list them under UnManaged Systems in the Organization topology.

  • Page 15: Task Groups

    Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 Task Groups For task-oriented purposes, Task Groups is more flexible for managing systems. Task Groups is a one-to-many topology, meaning that one system can simultaneously belong to multiple groups. You can drag-and-drop a system from Managed Systems to any or all of the groups you have created under Task Groups, or from within a group to another group, where it will then co-exist in both.

  • Page 16: Rename Group

    Menu. Workgroup Frame The Workgroup frame is the central frame of the AdminWorks Console window. It displays the discovered/un-managed or managed systems, and the results of searches for specific systems. For example, in the Topology frame, you can select Managed Systems, UnManaged Systems, and/or a particular group.
  • Page 17 When you use the above icons to change the view, the change is temporary; that is, it is not saved when you exit. Each time AdminWorks is invoked, it will revert back to the default view that you have specified in the Console Menu > Preferences... > View tab > Workgroup Frame field.
  • Page 18 The Power of Being There™ ¯ www.avocent.com In addition, the pop-up menu shown below appears when you right-click anywhere within an empty area of the Workgroup frame. The commands on these menus are all available from the Menu Bar also, and are explained in detail later in this User’s Manual in their respective sections.

  • Page 19: Illustrations Of System Status Icons

    Three types of computers can be discovered and managed by the AdminWorks Console: Desktop computers, NoteBook computers, and Servers. In AdminWorks, these are referred to as individual “systems.” (The AdminWorks Agent must be installed on a system in order for the Console to be able to discover it.) During your usage of AdminWorks, you will see the systems represented with various icons which provide a visual clue as to the type of system, and current status.

  • Page 20: Information Frame

    The Power of Being There™ ¯ www.avocent.com Information Frame The Information frame is the rightmost frame of the AdminWorks Console window. This frame is comprised of two sections, System Display and Information Display, as shown below. System Display section (explained on next page).

  • Page 21: System Display Section

    The Information frame can be hidden temporarily or re-displayed using the View Menu > Windows > Information command during the course of an AdminWorks session. Or, to hide the Information frame as the “permanent” default behavior, use the Console Menu >...

  • Page 22: Information Display Section

    The Power of Being There™ ¯ www.avocent.com Information Display section The lower portion of the Information frame displays various data concerning the managed system which is currently selected in the Workgroup frame. The exact data displayed depends on which “tab button” is selected: Summary, Hardware, Software, or Health.

  • Page 23: Software

    Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 Software Click the Software button in the Information frame if you wish to view an alphabetical listing of software applications that are installed on the managed system. Version information will also be listed, if available. A partial illustration is shown below.

  • Page 24: Cpu Temperature

    In the illustration below on the left, the CPU Temperature data is shown. From the drop-down list in the Interval field, you can specify how often you want AdminWorks to check the various sensor data and record it into the Console’s database. The choices are 30 seconds, 60 seconds, 20 minutes, and 60 minutes.

  • Page 25: Cpu Fan

    Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 Red line indicates the threshold temperature for the sensor. Yellow line indicates the most recent readings for the sensor. You can “hover” the mouse pointer over the indicator to display the threshold temperature, as illustrated here (in this example, the Threshold Value is 100 degrees Celsius).

  • Page 26: Board Temperature

    The Power of Being There™ ¯ www.avocent.com Board Temperature Although the sample illustration below shows only one board, up to two different board temperatures can be monitored, if applicable. If there are two, both temperatures will be shown simultaneously. In the graph, each board temperature will be shown in a different color. One will be shown as a yellow line, the other will be shown as an aqua-blue line.

  • Page 27: Board Fan

    Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 Board Fan As with “CPU Fan” data shown earlier, the Board Fan speed is measured in RPM (revolutions per minute). If the fan has stopped, data will continue to be recorded at the 0 (zero) level.
  • Page 28 The Power of Being There™ ¯ www.avocent.com Likewise, when you click the History button, the Power Supply History window will contain a button for each voltage type available. After selecting the desired voltage button, choose the date you want to view from the drop-down list. An example is illustrated below.

  • Page 29: Hard Disk(S)

    Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 Hard Disk(s) When you select Hard Disk(s) from the drop-down list, all hard disks that have been detected will be available for selection in the drop-down list under the graph. To view the memory available for a particular hard disk, select it from the drop-down list.

  • Page 30: Indicators For "Sensor Not Detected" Vs. "Off-Line

    The Power of Being There™ ¯ www.avocent.com Indicators for “Sensor Not Detected” vs. “Off-line” If the System is On-line but Sensor is not Detected If you select a specific type of sensor from the drop-down list, but that sensor is not detected, a message will inform you of such in an otherwise blank screen.

  • Page 31: Status Frame

    View Menu > Windows > Status command during the course of an AdminWorks session. Or, to hide the Status frame as the “permanent” default behavior, use the Console Menu > Preferences... > View tab > Status Frame field (select Open or Closed;...

  • Page 32: The Menu Bar

    The Power of Being There™ ¯ www.avocent.com The Menu Bar The Menu Bar is located just under the Title Bar of the AdminWorks Console window. The menus available on the Menu Bar are Console, Client, Group, View, Tools, and Help. The commands on each menu are explained in this section.

  • Page 33: Poll

    Status Frame section. However, the text displayed in the Status frame is temporarily viewable only during the current AdminWorks session. Therefore, AdminWorks also keeps a log of previous discovery data, so that the data is available for your future reference. The log can be exported to a separate file, if desired.

  • Page 34: System Logs

    System Logs... Most of the AdminWorks actions and results are shown in the Status frame of the Console window (as shown in the example figure above), but the Status frame is cleared of all data when you exit the Console program. Therefore, AdminWorks saves data related to certain events into logs for your future reference.

  • Page 35: Avocent Adminworks 1.2 User's Manual ¯ July

    Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 Each of the logs is explained below. Discovery Whenever the Console discovers (either by schedule or manually) systems on a network, an entry will be generated and added to the Discovery log. Each entry in the Discovery log shows: Start Time —...

  • Page 36: Polling

    The Power of Being There™ ¯ www.avocent.com Polling System information related to your on-line Managed Systems can be refreshed by polling (Console Menu > Poll; or click the Poll button on the Tool Bar). A log entry will be generated each time this function is executed.

  • Page 37: Hardware Change Alerts And The Hardware Change Log

    Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 Hardware Change Alerts and the Hardware Change Log The AdminWorks Agent program installed on each of your Managed Systems will detect if changes have been made to any of the following hardware items: ...

  • Page 38: Event Filter

    The Power of Being There™ ¯ www.avocent.com The second, third, and fourth columns contain this data: Date/Time — The date/time that the Agent detected the hardware change. (Sorted by  this column.) System — Shows the System Name of the Agent from which the Change Alert was ...

  • Page 39: Event Properties

    Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 Event Properties To view a description of the missing or replaced hardware, select the desired entry in the log, then click the Event Properties icon ( ). The Event Properties dialog box will appear.

  • Page 40: Exporting Any Of The Logs

    The Power of Being There™ ¯ www.avocent.com Exporting any of the Logs After opening a log, you can optionally export it to a text file by clicking the Export icon ( above the table. The Save As dialog box will open. In effect, the current contents of the log is copied to a separate CSV file and saved in the folder you specify.

  • Page 41: Preferences

    The General tab is illustrated and explained below. Launch AdminWorks Console at System Startup If the Launch AdminWorks Console at system startup checkbox is checked, the AdminWorks Console program will automatically be invoked every time the computer is powered-on or re-booted. By default, this option is un-checked. (The example above shows it as being checked.)

  • Page 42: Temperature Scale

    The Power of Being There™ ¯ www.avocent.com Temperature Scale AdminWorks displays various system temperatures in the Health tab of the Information frame (at the right side of the Console window). The Temperature Scale section of the General tab lets you choose whether to display the system temperatures in Celsius degrees or Fahrenheit degrees.

  • Page 43: View Tab

     NOTE: At any time during an AdminWorks Console session, you can also switch the view immediately by clicking on the Large Icon, Small Icon, or Detail List icon at the top of the Workgroup frame. However, this is a temporary view (not saved when you exit).

  • Page 44: Logs Tab

    Click on Logs in the left frame of the Preferences dialog box to open the tab shown below. The Logs tab allows you to set the maximum number of entries that you want AdminWorks to retain in the following logs:...

  • Page 45: Discovery Tab

    Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 By default, each of these fields is set to 300. This means that if a log file reaches the limit of 300 entries, then the next entry (301 entry) would overwrite the oldest (first entry) in the log, the 302 entry would overwrite the second entry in the log, and so on.

  • Page 46: Auto-Discovery At Console Startup

    By default, this checkbox is checked, so the discovery process will be performed immediately after the AdminWorks Console is started. If you do not want discovery to be automatically performed every time the Console program is launched, uncheck this checkbox.

  • Page 47: Exit

    Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 Deleting an IP Range To delete an IP range entirely, select it (check its checkbox) and then click the Remove button. Edit If you want to modify an existing IP range, select it (check its checkbox) and then click the Edit button to enable the editing mode.

  • Page 48: Client Menu

    The Add to Group... command is available only when a system under UnManaged Systems is selected. Systems listed in your UnManaged Systems are those on which the AdminWorks Agent has been installed, but that are currently not being managed by you. They are either being managed by another Console administrator, or are not currently being managed by anyone.

  • Page 49: Adding An Unmanaged System To A Group In Managed Systems

    Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 Each system can be managed by only one Console administrator at a time. However, if you wish to manage a system that is already being managed, you can still select Add to Group...
  • Page 50 Owner will look similar to the illustration below. During this time, while AdminWorks Console is waiting for the System Owner to respond to the “manage request,” the status icon on your Console screen will indicate that the system is in a Pending status.

  • Page 51: Moving Managed Systems

    Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 On the other hand, if the System Owner declines your request to be the Console administrator of his/her system, you will receive a notification that indicates your request was rejected. The status of that system on your Console screen will then revert from “Pending” back to its original status.

  • Page 52: Remove

    The Power of Being There™ ¯ www.avocent.com Remove The Remove command is available on the Client Menu or pop-up menu only when one or more Managed Systems is selected in the Organization topology. This command is used for un- managing systems; it removes them from both Organization and Task Groups, and will then place them under your UnManaged Systems.

  • Page 53: Refresh

    Ctrl + R on your keyboard. Sync Agent ID With... When you install the AdminWorks Agent on a system, an Agent ID is created. This Agent ID enables your Console to discover that system. If you ever install the AdminWorks Agent program again on a system on which the Agent was already previously installed, the program will generate a second Agent ID for that system.
  • Page 54 After you have performed Step 4, the behavior is the same as when the Console attempts to manage any un-managed system. That is, AdminWorks will send out a “manage request” to the Owner of the un-managed system. At the same time, the system icon changes to “pending status”...

  • Page 55: Power Off

    The keyboard shortcut is Ctrl + Alt + R. Configure Restriction... An important capability of AdminWorks is that it allows you to remotely set (and lift) hardware and software usage restrictions on your managed systems without leaving your computer. This is done through the Configure Restriction...
  • Page 56 The Power of Being There™ ¯ www.avocent.com In addition, on the selected managed system(s), you can prohibit the download (or creation of) the filetypes you have selected in the Restriction dialog box (such as .exe, .mp3, .pif, etc.) 1. Highlight the desired on-line managed system(s). Note that this command will be disabled if you select an un-managed system or an off-line system.
  • Page 57 Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 To add a new filetype to the list: If you want to prevent After you click on the button, a text box will open, download or creation of a in which you can enter any desired file extension.

  • Page 58: Group Menu

    The Power of Being There™ ¯ www.avocent.com Group Menu The commands on the Group Menu let you create, rename, and delete groups in either the Organization topology or the Task Groups topology. This same menu appears if you right-click anywhere in the Topology frame.

  • Page 59: Rename Group

    Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 Rename Group This command allows you to rename a group or sub-group. 1. Do any of the following:  Click on the desired group in the Topology Frame, then select Rename Group from the Group Menu.

  • Page 60: View Menu

    Absent Systems item are illustrated later in their own sub-sections. Note that the settings on the View Menu are temporary; that is, valid only during the course of the current AdminWorks session. After you exit AdminWorks, the settings revert back to the default settings when it is re-started.

  • Page 61: Tool Bar

    Status Bar command on the View Menu. During the times when AdminWorks is in the process of performing a function such as a “manage request,” a discovery, polling, etc., the Status Bar temporarily displays a message to inform you of the progress.

  • Page 62: Windows

    Selecting Windows from the View Menu opens the submenu illustrated below. These three commands function as on/off toggles, allowing you to hide and re-display these frames temporarily during the current AdminWorks Console session. By default, they are displayed, as indicated by the checkmarks on the sub-menu.

  • Page 63: Absent Systems

    Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 Absent Systems Selecting Absent Systems from the View Menu opens the submenu illustrated below. An “absent system” is a system that has previously been discovered, but has not been detected during the Discovery process for a period of time (at least four days) since the most recent discovery.

  • Page 64: Large Icon

    By default, the systems shown in the Workgroup frame are displayed as large icons. If you previously selected Small Icon or Detail List from the View Menu during the current AdminWorks session, and then decide you want to switch back to the default view, select Large Icon from the View Menu.

  • Page 65: Small Icon

    Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 Small Icon Select Small Icon from the View Menu if you wish to display the icons in the Workgroup frame in Small Icon view. Alternatively, at the top of the Workgroup frame, you can click the icon to list systems in Small Icon view.

  • Page 66: Adding/Removing Columns

    The Power of Being There™ ¯ www.avocent.com Adding/Removing Columns There are two methods you can use to add or remove columns from the Detail List view. One way is to use the Configure Columns dialog box, shown below. Click on the Configure Columns icon ( ) in the upper right corner of the Workgroup frame, to open the dialog box.

  • Page 67: Re-Arranging Column Sequence

    Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 Or, use the pop-up menu: Alternatively, you can right-click within any column heading in Detail List view to open the menu shown below. In this menu, click on the column you want to add. Or, un-check the column you want to remove.

  • Page 68: Sorting Information By Column

    NOTE: If you have added many columns to the Workgroup frame, and want to utilize more space within the AdminWorks Console window to display them, you can use the View Menu as explained above to hide the Topology, Information, and/or Status frames.

  • Page 69: Tools Menu

    Report Generator... command. Reports for your Managed Systems will immediately be generated. A separate new AdminWorks Report window will open. Two types of reports are available in this window: A System Asset Report, and a Software Asset Report. View one or the other by clicking the related tab at the bottom of the window.

  • Page 70: System Asset Report

    The Power of Being There™ ¯ www.avocent.com System Asset Report This report contains four main sections (Report Summary, Detail, Chart, and Comment) in which a variety of information is displayed in the form of text and charts. Scroll to see more of the upper Report...
  • Page 71 Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 In the figure on the previous page, Platform data was shown In this example, the lower border of the Report in the form of a Pie Chart. Below, the same Platform data is...

  • Page 72: Adding, Removing, And Re-Sequencing Columns

    If you only want to add one column or remove one column of data, the pop- up menu shown at left is convenient. Right-click anywhere within the Detail section of the AdminWorks Report window to open this pop-up menu. The currently selected columns are indicated by a checkmark on the menu.

  • Page 73: Moving Column Dividers

    You can then drag the divider to the left or right. However, note that if you change the position of any column dividers, this re-positioning is not retained after you close the AdminWorks Report window. Each time the Report window is re- opened, it reverts back to the default positions.

  • Page 74: Displaying Report Summary Data In Chart Form

    The Power of Being There™ ¯ www.avocent.com Displaying Report Summary Data in Chart Form The Chart section is located in the upper right area of the System Asset Report. It allows you to display/print various Report Summary data in three different types of charts: Click the icon of...

  • Page 75: Software Asset Report

    Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 Software Asset Report This is an all-text report (no charts) that lists information about all the software that has been installed on your Managed Systems. Click the Software Asset Report tab at the bottom of the AdminWorks Report window to view this report.
  • Page 76 The Power of Being There™ ¯ www.avocent.com If you only want to add one column or remove one column of data from the report, the pop-up menu shown at left is convenient. Right-click anywhere within the table listing the software data, in the Software Asset Report, to open this pop-up menu.

  • Page 77: Using The Tool Bar In The Report Windows

    Software Asset Report is displayed. It contains six buttons, as described below. Print Click the Print button in the Tool Bar of the AdminWorks Report window (or press Ctrl+P on your keyboard) to print both the System Asset Report and the Software Asset Report immediately on your default printer.

  • Page 78: Print Setting

    Preview When you click the Preview button in the Tool Bar of the AdminWorks Report window (or press Ctrl+V on your keyboard), the Print Preview window opens, in which you can see what your reports look like before actually printing them.
  • Page 79 Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 If you are not satisfied with something you see in the Print Preview window, you can close the window and then make the desired changes, before actually printing the report. For example, if...

  • Page 80: Previewing The Software Asset Report

    The Power of Being There™ ¯ www.avocent.com Previewing the Software Asset Report To preview the Software Asset Report before actually printing it, click the Software Asset Report tab near the lower left of the Print Preview window. An example is shown below.

  • Page 81: Using The Tool Bar In The Print Preview Window

    Print All It is not necessary to return to the AdminWorks Report window if you are ready to print now. You can click this Print All icon to print both the System Asset Report and the Software Asset Report from the Print Preview window (same behavior as the Print button on the Tool Bar in the AdminWorks Report window).
  • Page 82 The Power of Being There™ ¯ www.avocent.com Page Indicator (non-editable) The Page Indicator field is for display only. The first number displayed is the page number of the current page. The second number indicates the total number of pages in the report. In this example, the second page of a three-page report was being displayed in the Print Preview window.

  • Page 83: Export

    Print Preview window is open.) Export In the Tool Bar of the main AdminWorks Report window, you can click the Export button to conveniently export the report currently in focus, and even opt to export only specific columns of ®...
  • Page 84 The Select Data Field dialog box will contain different items for selection depending on whether the System Asset Report or the Software Asset Report is currently displayed in the AdminWorks Report window at the time you click Export. The illustration below shows the Select Data Field dialog box for the System Asset Report.

  • Page 85: Help

    Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 Help In the Tool Bar of the AdminWorks Report window, click the Help button (or press F1 on your keyboard) to access the on-line Help messages. This Help button is context-sensitive. Therefore, since you are accessing the Help from the Report window, the Help topic explaining how to use the Report Generator functions will display first.

  • Page 86: Find

    The Power of Being There™ ¯ www.avocent.com Find... There may be times when you will want to find and display only certain systems in your Managed Systems. You can use the Find... command to enter one or more “search filters.” If systems matching the specified criteria are found, they will be listed in the Workgroup frame.
  • Page 87 Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 ..F YOU SELECT ONSTRAINTS ND THE RITERIA AVAILABLE ARE ..THIS AVAILABLE ARE ..ATEGORY System Type Desktop, Notebook, Server Is Not System Name Type the desired System Name (or part of the System Name, if you chose the “Contains”...
  • Page 88 AdminWorks during the search process. The search result will be displayed in the Workgroup frame, and the number of matches found will be indicated at the top of the frame, for example: .
  • Page 89 After you have clicked the Find button and have performed a search, the rules you added will be retained in the Find Managed Systems dialog box, if opened again during the current AdminWorks session. However, if you click the Cancel button or exit AdminWorks, the rules are not saved and are cleared from the dialog box.

  • Page 90: Help Menu

    AdminWorks Help When you select AdminWorks Help from the Help menu (or press F1 on your keyboard), the AdminWorks Help window will open, containing the main Table of Contents. Select the topic you want to view.

  • Page 91: Enter Activation Key

    Serial Number of your copy of Avocent AdminWorks management suite. After you have purchased AdminWorks, you will be given an “Activation Key.” In order to convert your Trial/Evaluation version into the Full version, you need to enter that number into the lower field of the dialog box and click OK.

  • Page 92: Contact Us

    AdminWorks can be found there. Or, if you have a question and cannot find the answer in the AdminWorks web pages, click on the E-Mail link in the lower part of the dialog box to open a standard “Compose E-mail” window in which the sales@avocent.com E-mail address is already entered.

  • Page 93: About Adminworks

    If you are currently using the Trial/Evaluation version of the AdminWorks Console program, the expiration date of your copy will also be displayed in the About Avocent AdminWorks box for your reference. In addition, an Enter Activation Key button will be enabled. After purchasing AdminWorks, you can click this button and enter your Activation Key number to convert the Trial version to the Full Version.

  • Page 94: General Tab

    The Power of Being There™ ¯ www.avocent.com In the About AdminWorks Agent dialog box, you can view data about the Agent ID program that has been installed on the computer, and also modify the Owner Name and select a different System Type.

  • Page 95: Frequently Asked Questions

    Thanks to its easy-to-use interface and built-in Help messages, many users will be able to start operating the AdminWorks Console productively without reading this User’s Manual. This FAQ section is provided as an additional quick-reference for those who might only need the answers to a few particular questions, and who prefer to just keep the Manual handy as a reference guide.
  • Page 96 A: You can expand the size of the frame to see the legend. Q: Why can't I discover systems in my network? The system must have the AdminWorks Agent program installed on it, in order for the Console to be able to find it.
  • Page 97 3. In the Windows Firewall dialog box, open the Exception tab and click the Add Port... button. 4. In the Add a Port dialog box, enter “AdminWorks Agent” in the Name field. 5. If the TCP button is selected, enter “2804.” Or, if the UDP button is selected, enter “9999.”...
  • Page 98 4. Open the Advanced tab and click the Settings... button. 5. In the Advanced Settings dialog box, open the Service tab and click the Add button. 6. In the Service Settings dialog box, type “AdminWorks Agent” in the Description text box (the first field in the dialog box).

  • Page 99: Index

    Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 Index Celsius temperature setting ..........42 Chart section of Report windows ........70 Chart section of System Asset Report ......74 Check Updates (Help Menu)........90, 97 Client Menu About AdminWorks (Help Menu) ........93 Add to Group...............
  • Page 100 The Power of Being There™ ¯ www.avocent.com Discover command (Console Menu) ........32 Glossary................9 Discovery Group Menu Automatic...............32, 46 Delete Group ............... 59 Manual ..............32, 46 New Group ..............58 Scanning across routers/firewalls......46, 97 Rename Group............. 59 Trouble-shooting............96, 97 Groups Discovery log (System Logs)..........35...
  • Page 101 Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 Software ...............23 Power Supply info............27 Summary..............22 Preferences... (Console Menu) System Display section ..........21 Discovery tab............... 45 Interval, setting update frequency for sensor data.....24 General tab ..............41 Invoking AdminWorks Console ........12 Logs tab..............
  • Page 102 Finding specific managed systems .......86 Manage Request dialog box.........50 Updating (polling) system information ......33 Moving to other groups..........51 Updating the AdminWorks program ......90, 97 Removing from a group ..........52 Requirements, hardware/software ........10 Selecting multiple ............49 Status Icons illustrated ..........19 Un-managing ...............52...
  • Page 103 Avocent AdminWorks 1.2 User’s Manual ¯ July 2005 Detail List view............65 Switching the view method ........17, 43 Displaying all systems..........62 Displaying only absent systems ........63 Displaying only on-line systems ........62 Filtering systems displayed ..........16 Illustration of Workgroup frame ........17 Zoom combo box (In Tool Bar of Print Preview) ....
  • Page 104 For Technical Support: www.avocent.com/support 590-551-501A...

This manual is also suitable for:

Adminworks 1.2

Table of Contents