Page 1 DSView ® Installer/User Guide...
Page 2 INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
Page 3 DSView Management Software Installer/User Guide Avocent, the Avocent logo, The Power of Being There, DSView, DSR, AutoView, OutLook, OSCAR, AVWorks and Dambrackas Video Compression are trademarks or registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners.
Page 5: Table Of Contents
Chapter 1: Product Overview..................1 Features and Benefits ........................1 System Components ........................... 2 Supported Units ..........................3 About the DSView Explorer Windows ....................7 Accessing target devices ......................8 Using the side navigation bar....................11 Sorting information in a window ....................12 Filtering information in a window....................
Page 6 DSView Installer/User Guide Chapter 2: Installation ....................33 About Installation ..........................33 Installing the DSView Management Software ................. 34 Configuring the DSView Management Software ................37 Installing the DSR Remote Operations Software (Optional)............39 Running the DSView Management Software ................... 40 Changing Your Password ........................
Page 7 Table of Contents Changing Managed Appliance Settings................... 95 Managing and changing port settings ..................100 Displaying and changing session settings on managed appliances ........108 Changing local account settings..................... 114 Managing Active Sessions ......................116 Managing Connections to Units ....................119 Connection display format......................
Page 8 DSView Installer/User Guide Managing User-Defined User Groups ..................150 Adding user-defined user groups.................... 151 Deleting user-defined user groups..................153 Displaying and changing user group members ..............153 Displaying user group unit access rights ................155 Chapter 6: Using the Video Viewer................157 About the Video Viewer Window ....................
Page 9 Table of Contents Using Virtual Media ........................187 Virtual Media dialog box......................188 Virtual media session settings ....................188 Opening a virtual media session..................... 189 Closing a virtual media session....................191 Chapter 7: Using the Telnet/SSH Applet..............193 About the Telnet/SSH Applet......................193 Telnet/SSH Applet Window Features.....................
Page 10 Using Unit Tools ..........................231 Exporting units ........................232 Exporting unit rights....................... 233 Merging target devices ......................235 Importing DSView 2.x software databases................236 Using the Managed Appliance Tools..................... 239 Rebooting..........................240 Upgrading firmware ....................... 240 Resynchronizing managed appliances..................241 Saving a managed appliance configuration ................
Page 11 Appendix A: Technical Support ..................... 279 Appendix B: TCP Ports........................280 Appendix C: DSR Remote Operations Software................289 Appendix D: Terminal Emulation....................299 Appendix E: Regaining Access to the DSView Software ............... 315 Appendix F: Glossary ........................316 Index..........................327...
Page 12 DSView Installer/User Guide...
Page 13: List Of Figures
LIST OF FIGU RES List of Figures Figure 1.1: Example System Configuration Using the DSView Management Software ....6 Figure 1.2: Avocent DSView Explorer Window ................7 Figure 1.3: Launching DSView Management Software Sessions............ 10 Figure 1.4: Side Navigation Bar...................... 11 Figure 1.5: Typical DSView Software System Firewall Configuration...........
Page 14 DSView Installer/User Guide Figure B.6: External Authentication Server Ports ................ 286 Figure B.7: Ports Used by SNMP (No External SNMP Manager) ..........286 Figure B.8: Ports Used by SNMP (with External SNMP Manager) ..........287 Figure B.9: Ports Used by DSI5100 Appliances ................288 Figure C.1: Using the DSR Remote Operations Software with a DSR Switch......
Page 15 Table 1.11: User and User Group Preemption Levels ..............21 Table 3.1: Server Properties......................45 Table 3.2: DSView Software Spoke Server Status Icons ..............66 Table 4.1: Unit Status Icons ......................79 Table 4.2: Actions to Initiate DSView Software Sessions..............80 Table 4.3: CCM Appliance NFS Status Values ................
Page 16 DSView Installer/User Guide Table 7.3: Arrow Key Sequences ....................199 Table 7.4: Terminal Emulation and Type ..................200 Table 8.1: IPMI Viewer Window Descriptions................219 Table 8.2: IPMI Viewer Window Status Icons................220 Table 8.3: Upper and Lower Threshold Gauge Colors..............220 Table 8.4: Numeric Sensor Threshold Icons .................
Page 17 List of Tables Table D.8: VT220 Encoding ......................307 Table D.9: VT220 Decoding ......................308 Table D.10: VT52 Encoding ......................310 Table D.11: VT52 Decoding ......................310 Table D.12: VT52 ANSI Mode Auxiliary Keypad Definitions ............311 Table D.13: VT320 Encoding ......................311 Table D.14: VT320 Decoding ......................
Page 18 DSView Installer/User Guide...
Page 19: Chapter 1: Product Overview
Network Operations Center (NOC), from your desk or from any location in the world. With the DSView software, you can access all of your data center devices from a single screen - making complex network access and control remarkably easy.
Page 20: System Components
DSView Installer/User Guide Secure authentication and communication Secure Socket Layer (SSL) encryption may be used to encrypt data traveling within the DSView software system. Users may be authenticated using the DSView software server internal database, or using a Lightweight Directory Access Protocol (LDAP), Active Directory or Windows NT ®...
Page 21: Supported Units
You may configure one or more spoke (backup) servers in addition to the hub server. The hub server is responsible for maintaining the master copy of the database in a DSView software system. Only one server in a DSView software system may be configured as the hub server.
Page 22 For management functions, the DSView software client sends an HTTPS (Hypertext Transfer Protocol with SSL encryption) with a request to the DSView software server, which then sends a command to the managed appliance. The appliance then performs the requested management function.
Page 23 DSView software clients and a DS1800 digital switch or DSR switch. Generic appliances Generic appliances manage data center devices such as routers. These devices may be managed within a DSView software system by launching a standard web browser to the device URL or by opening a Telnet session. Target devices Target devices encompass a wide range of data center components such as servers and routers that a DSView software administrator may manage virtually through the DSView software system.
Page 24: Figure 1.1: Example System Configuration Using The Dsview Management Software
SNMP Manager (*) Replication OSCAR Interface DS1800/DSR CPS/CCM Switch (#) Appliance Device Device Generic Appliance DSRIQ Module EVR1500 Environmental Cascade Target Monitor Switch Devices Target Devices DSI5100 IPMI Proxy Appliance Figure 1.1: Example System Configuration Using the DSView Management Software...
Page 25: About The Dsview Explorer Windows
Top option bar - Use the top option bar to bookmark a DSView management software window, refresh the display of a DSView management software window, print a web page, log out of a software session or access online help. The name of the logged in user appears on the left side of the top option bar.
Page 26: Accessing Target Devices
Content area - Use the content area to display or make changes to the DSView software system. When a Units View is displayed, the unit entries often contain icons.
Page 27 Chapter 1: Product Overview Table 1.3: DSView Explorer Window Links (Continued) EVR1500 environmental monitors, generic appliances, standalone target devices and target devices attached Telnet/SSH applet Telnet Session to DS1800 digital switch, CPS appliance, CCM window appliance or DSR switch channels or ports...
Page 28: Figure 1.3: Launching Dsview Management Software Sessions
Unit Views window. Access a Telnet/SSH applet Access an IPMI Viewer window by window by clicking Telnet clicking IPMI Session in a Unit Session or Serial Session in a Views window. Unit Views window. Figure 1.3: Launching DSView Management Software Sessions...
Page 29: Using The Side Navigation Bar
Chapter 1: Product Overview You may also connect to a target device attached to a DS1800 digital switch or DSR switch with a KVM session from the Unit Overviews window. See Changing Unit Overview Information on page 86 for more information. Using the side navigation bar The side navigation bar may be used to display windows to specify settings or perform operations.
Page 30: Sorting Information In A Window
Sorting information in a window The order of rows in a list displayed in a DSView Explorer window may be changed by clicking the heading of one of the displayed columns. When you click a column heading, the order of the list rows will change to alphabetically ascending, based on that column.
Page 31: Table 1.5: Filter Field Text Strings
For example, typing email “<String>” server will display items that contain the phrase, “email server.” The DSView management software will provide a closing quotation mark if it is omitted. Overrides the default (that is, left to right) order of precedence during evaluation of a filter string using parenthesis ().
Page 32: Saving Information In A Window
Saving information in a window When you change information in a DSView Explorer window, you must click Save in order to apply the changes. By default, a message box will appear if you click Close or try to exit the window by clicking a link in the top bar, top navigation bar or side navigation bar without first clicking Save.
Page 33: Displaying Pages
Bookmarking a window Many DSView Explorer windows contain a bookmark icon and text in the top option bar. Bookmarking a window will add a link to the window in the Favorites drop-down menu. You may select the link at any time to quickly access the bookmarked window.
Page 34: Printing A Window
Click OK to close the Add Favorite dialog box. Printing a window All DSView management software windows contain a print icon and text in the top option bar. To print a DSView software window: In the top option bar, click PRINT or the print icon. The Print dialog box will appear.
Page 35: Changing The Color Scheme
Chapter 1: Product Overview Table 1.8 lists the keyboard commands that may be used in DSView Explorer windows when a calendar is enabled and has focus. Table 1.8: Calendar Keyboard Commands Description Enter or Space Displays or closes the calendar.
Page 36: Changing User Options
The user group to which a user belongs determines the actions the user may perform during a DSView management software session. A user may be assigned to any of the following five built- in user groups when they are added to the DSView management software system: •...
Page 37: Table 1.10: Built-In User Groups And Allowed Operations
View and delete events in an audit log Access events from the top navigation bar View, add, change, import and delete DSView software View user account custom field labels and properties View, add, change and delete user-defined user groups...
Page 38: Preemption Levels
153 for more information. By default, the preemption level used by the DSView management software (the effective user preemption level) is the highest level of all of the user groups to which the user belongs.
Page 39: Other Features And Considerations
The preemption levels may be used in the following ways: • User preemption level - This is the preemption level assigned to a user by a DSView software administrator or user administrator. If this value is larger than the highest preemption level of the user group to which the user belongs, the value will be used as the effective user preemption level.
Page 40: Configuring Internet Explorer
DSView software client session is started. Three tests are performed on a certificate each time a DSView software client connects to the DSView software hub server: •...
Page 41 Invalid to...from dates typically occur when the DSView software is installed on a server that is set to an invalid time. When a DSView software client that is set to a valid time connects to the DSView software server that is set to an invalid time, a “The security certificate date is invalid”...
Page 42 Overview window will open. Click the KVM Session icon or text. If this is the first time the ActiveX control has been requested by the DSView management software, an Avocent Session Viewer message box will appear, followed by a Security Warning dialog box.
Page 43 Chapter 1: Product Overview If the required ActiveX control could not be loaded, a red X will appear in the Avocent Session Viewer message box. The ActiveX control may fail to load for one of the following reasons: • The user did not select Always trust content from Avocent Huntsville Corporation.
Page 44 DSView Installer/User Guide NOTE: A DSView software hub server installed on a PC running the Windows 2003 Server will not operate correctly in the Internet security zone. The current security zone appears in the lower right corner of the DSView Explorer window.
Page 45: Using Certificates
Click OK to close the Internet Options dialog box. Specifying advanced Internet options Internet Explorer contains advanced settings that may be specified to enhance use of the DSView software. Changing these settings is not required, but is recommended for optimum results.
Page 46: Using Integrated Windows Authentication
Update DSView Server Certificate Wizard. Client certificates DSView software client certificates are used for authentication of client users during log in. To use DSView software client certificates for authentication, a DSView software administrator must first enable certificate authentication. See Client session information on page 50 for more information.
Page 47: Using A Vpn
One TCP port (default=443) is used for the HTTPS web browser connection between the DSView software client and the DSView software server. The other TCP port (default=1078) is used for the Avocent Proxy Protocol to tunnel video and Telnet traffic. Both ports are configurable.
Page 48: Using A Nat Device
The IP addresses are not exposed outside of the NAT device. NAT devices are typically used with a DSL broadband router. A DSView software client is connected to the NAT device, as shown in Figure 1.7, which then connects to the corporate...
Page 49: Figure 1.7: Single Nat Configuration (Client Only)
NAT Device Private Private Public DSView Software Server DSView Software Managed NAT Device Client Appliance Corporate Client Figure 1.8: Double-NAT Configuration (Client and Corporate) NOTE: NAT devices may not be connected between the DSView software server and any managed appliances.
Page 50 DSView Installer/User Guide...
Page 51: Chapter 2: Installation
Management Software on page 40. NOTE: A license key permits the operation of the DSView software on the dedicated server. The license key also specifies the number of clients that may use the software and the number of spoke servers allowed on a system.
Page 52: Installing The Dsview Management Software
CCM appliance or DSR switch and set mouse acceleration to Slow or None. Minimum requirements for the DSView software The following are the minimum requirements for installing the DSView management software on a dedicated server or a computer that will function as a DSView software spoke server: •...
Page 53 DSView software installation package. Continue to step 5. -or- Click Next to install the CD or downloaded version of the DSView software. Go to step 6. If a newer version of the DSView software is found, an Update Available message box will appear.
Page 54 The Installing... window will open and display the progress of the installation. The software will be installed in the specified folder, a Start - Programs - DSView 3.0 shortcut menu will be generated and the DSView management software service startup will be verified. You may cancel the installation by clicking Cancel.
Page 55: Configuring The Dsview Management Software
During configuration, you specify whether the computer will be a hub server or a spoke server. NOTE: If this is your first DSView software server installation, hub should be selected in the Select DSView Server Role window. The hub server should be installed before any spoke servers are added.
Page 56 You may now log in using the username and password specified during configuration. If you chose to configure the server as a spoke server in the Select DSView Server Role window or if you entered a duplicate software license key in the Type in Master License Key window, complete steps 9-13.
Page 57: Installing The Dsr Remote Operations Software (Optional)
The DSR Remote Operations software is installed from the DSView Management Software CD. To install the DSR Remote Operations software: Log on to the host system as Administrator. Insert the DSView Management software CD. An autorun file will bring up a menu of installation options. Click Install DSR Remote Operations.
Page 58: Running The Dsview Management Software
The Installing... window will open and displays the progress of the installation. The software will be installed in the specified folder and a Start - Programs - Avocent DSView 3.0 - DSR Remote Operations shortcut menu will be created. You may cancel the installation by clicking Cancel.
Page 59 Authentication is being used, the user will not be required to log in. See Using certificates on page 27 for more information. From the DSView software client web browser, enter the URL of the server host in the address bar in the format: https://<servername>/dsview...
Page 60: Changing Your Password
See Adding User Accounts on page 141 for more information. Click Login. The window that appears depends on the rights assigned to the DSView user that is logging in. If the client machine uses an onboard video controller and experiences video problems, be sure the BIOS is updated to the latest version.
Page 61: Ending A Dsview Software Session
From the DSView Explorer, click LOGOUT or the logout icon. NOTE: Files are copied to DSView software clients when you log in to the DSView software. When using Internet Explorer, temporary files may be removed by selecting the Delete Temporary Internet Files command and active web components may be uninstalled by selecting the Remove Objects command.
Page 62 DSView Installer/User Guide To install on a Red Hat Enterprise Linux client: From the DSView Explorer Units View window, click an Action link. A window will open, containing a link for downloading the JRE installer. Download the JRE installer, then close all browser windows.
Page 63: Chapter 3: Dsview Software Servers
Property Description Identity Name of the DSView software server and the server’s role (hub or spoke). IP address and port used by clients to access the server using the HTTPS (SSL) Network protocol. You may change the port number used for the HTTPS connection.
Page 64 Enables you to manage the DSView software spoke servers in your system. To display server properties: Click the System tab. DSView Server will automatically be selected in the top navigation bar and Identity will automatically be selected in the side navigation bar. The DSView Server Identity Properties window will open.
Page 65: Certificates
Click No to cancel the action. Certificates To create a CSR: NOTE: Certificates may only be viewed by DSView software administrators. See Using certificates on page 27 for more information. From the side navigation bar, click Certificate. The DSView Server Certificate Properties window will open.
Page 66: Proxy Servers
DSView software server. Go to step 6. Click Next. The Type in Certificate Information window will open. Type the name of the computer that will serve as the DSView software server on your intranet in the Common Name field. -or- If the DSView software server is outside the intranet, type the server’s full domain name...
Page 67: Server Trap Destinations
Type a new port number to use for DSView software client communication with the Avocent proxy to the logged in DSView software server. NOTE: If DSView software clients are located on an external connection, the specified TCP/IP proxy port must be opened on your firewall.
Page 68: Client Session Information
From the side navigation bar, click DSView Client Sessions. The DSView Server Client Session Properties window will open. Use the arrows to specify a time-out value (from 5-60 minutes) for inactivity of a DSView user client session. The default is 15 minutes. When the time-out value has been exceeded, the session will end and the user must log in again.
Page 69: Unit Status Polling
Manually Backing up and Restoring Hub Servers NOTE: You may only restore a DSView software hub server with a backup archive made using an identical DSView management software version. For example, you may not restore a hub server running DSView management software version 3.1 using a backup archive made with DSView management software 3.0.
Page 70 Follow the directions in To manually back up a DSView software hub server using the Backup and Restore Utility dialog box to back up the DSView software hub server using the dialog box or To manually restore a DSView software hub server using the Backup and Restore Utility dialog box to restore the DSView software hub server using the dialog box.
Page 71: Managing Authentication Services
Users must be authenticated before they may access or perform any tasks in the DSView management software system. When users log in, they will be prompted for a username and password. The DSView software will look up the login, determine the authentication service to use and forward the login credentials to the appropriate authentication service for verification.
Page 72 NOTE: The DSView software obtains external group membership and external user information when a user logs in. If a user’s group membership changes or the user is deleted externally, the DSView software will not see these changes until the next time the user logs in.
Page 73 When this is not checked, the LDAP protocol will be used. Click Enable Chasing of Referrals to allow the Active Directory server to refer DSView software clients to additional directory servers.
Page 74 DSView Installer/User Guide server is set up to user Kerberos. If the username is in a sub-domain of the Active Directory domain (specified in step 3a), then the username should be specified as <username>@<subdomain>. Type the password for an Active Directory account that has browse rights in the Password field.
Page 75 This SSL method provides maximum security and automatically sets the Port Number field to a default port number of 636. Click Enable Chasing of Referrals if you wish to allow the LDAP server to refer DSView software clients to additional directory servers.
Page 76 NOTE: Only user administrators and DSView software administrators may change authentication services. From the User Authentication Services window, click DSView Internal. The side navigation bar will change to include DSView Internal at the top and, below the name, the information you may define.
Page 77 To change custom field labels for user accounts that use internal authentication: From the User Authentication Service window, click DSView Internal. The side navigation bar will change to include DSView Internal at the top and, below the name, information you may define.
Page 78 DSView Installer/User Guide From the side navigation bar, click Connection. The Authentication Service Connection Settings - NT window will open. Type a name in the Service Name field to change the name of the service that appears in the Name column of the User Authentication Services window.
Page 79 Click the Register button above the IP Address list to register the certificates. The Accept SSL Certificate window will open. Click Save to store the certificate values to the DSView software database on the host. -or- Click Close if you do not wish to save the certificate values.
Page 80 DSView Installer/User Guide The Authentication Service Certificate Management window will open if only one certificate was selected. If more than one certificate was selected, each will appear in order in subsequent Accept SSL Certificate windows. 13. To unregister certificates: To select one or more certificates, click the checkbox to the left of the server IP addresses.
Page 81 10. Click the Register button to register the certificates. The Accept SSL Certificate window will appear. 11. Click Save to store the certificate values to the DSView software database on the host. -or- Click Close if you do not wish to save the certificate values.
Page 82 DSView Installer/User Guide The Certificate Management window will open only one certificate was selected. If more than one certificate was selected, each will appear in order in subsequent Accept SSL Certificate windows. 12. To unregister certificates, click the checkbox to the left of the server IP address(es).
Page 83: Managing Spoke Servers
Click Close. The User Authentication Services dialog box will appear. To remove authentication services: NOTE: Only user administrators and DSView software administrators may remove authentication services. The DSView internal authentication service may not be removed. From the User Authentication Services window, click the checkbox to the left of the authentication service(s) you wish to delete.
Page 84: Table 3.2: Dsview Software Spoke Server Status Icons
NOTE: The DSView management software versions of the spoke server and hub server must match in order to register a spoke server. For example, you may not register a spoke server running DSView management software version 3.0 with a hub server running DSView management software 3.1.
Page 85 NOTE: Only DSView software administrators may register a hub server as a spoke server. NOTE: When registering a hub server as a spoke server on another DSView software system, the information on the hub server being registered will be lost. Its database will be updated to match the new hub server to which it is being registered.
Page 86 NOTE: Certificates may only be viewed by DSView software administrators and user administrators. From the hub server’s DSView Explorer, click System. DSView Server is automatically selected in the top navigation bar and the name of the DSView software hub server appears at the top of the side navigation bar.
Page 87 If the DSView management software cannot obtain the certificate information from the spoke server, a message will appear at the bottom of the DSView Server Certificate - Spoke Server window. The message states: Remote server is not responding. Information displayed may not match remote side.
Page 88: Managing Licenses
From the side navigation bar, click Summary. The License Summary window will open. The display includes: • The serial number of the license key for the DSView software on the dedicated server. • The number of licensed clients and the number of users currently logged in as clients. If a site license has been purchased, the Unlimited heading will appear instead of the number of licenses.
Page 89 From the side navigation bar, click License Keys. The License Keys window will open. Click the Add button. The Add Add-On License Key window will open. If you did not receive a license key, click the http://www.avocent.com/activation link to obtain a license key.
Page 90 DSView Installer/User Guide...
Page 91: Chapter 4: Managing Units
CHAPTER Managing Units From the Units windows, you may: • Add, delete, change and scan units • Add access rights to units • Export units or the rights associated with them • Group units by site, department, location, unit or custom fields About Unit Views Figure 4.1 explains some additional Units views features.
Page 92: Figure 4.1: Target Devices - All Window
An appliance type will only be listed in the side navigation bar if an appliance of that type has been added to the DSView software system (and the user has access to it).For example, if no DSR1021 switch, CPS810 appliance or EVR1500 environmental monitor exists on your DSView software system, these types will not appear under Appliances in the side navigation bar.
Page 93 Clicking Tools accesses unit tools. See Using Unit Tools on page 231 for more information. To display managed appliances in the Appliances window: From the DSView Explorer, click the Units tab. Units is automatically selected in the top nav- igation bar and Unit Views is automatically selected in the side navigation bar.
Page 94: Showing And Hiding Units
To display target devices in the Target Devices window: From the DSView Explorer, click the Units tab. Units will automatically be selected in the top navigation bar and Unit Views - Target Devices - All will automatically be selected in the side navigation bar.
Page 95: Figure 4.2: Shown And Hidden Units In A Recently Accessed Units Window
Figure 4.2: Shown and Hidden Units in a Recently Accessed Units Window Hiding turns off the display of units in the window, but does not remove the units from your DSView software system. To hide a unit: Click Customize in a Unit Views window. The Unit Views Customization window will open.
Page 96: Customizing Unit Views Windows
The Not Responding status ID may display for managed appliances only. In this case, the managed appliance did not provide status information. This may occur for multiple reasons, such as the appliance is not powered up or it is disconnected from the DSView software system.
Page 97: Figure 4.3: Alternate Actions Arrow In A Unit Views Window
Chapter 4: Managing Units An icon appears to the right of the Name column to represent the status of a unit. Figure 4.1 lists and describes the status icons that may appear. Table 4.1: Unit Status Icons Icon in Name Field Description in Status Field Displays for In Use...
Page 98: Table 4.2: Actions To Initiate Dsview Software Sessions
DSView Installer/User Guide Table 4.2 describes the types of software sessions (actions) and the precedence of each action. Table 4.2: Actions to Initiate DSView Software Sessions Action Description From Precedence Opens a Video Viewer KVM Session Target devices 1 (Highest)
Page 99: Adding Units
A single target device that is not attached to a managed appliance NOTE: A DSI5100 appliance may be attached to only one DSView software system at a time. When a managed appliance is added, DSView software administrator, user administrator and appliance administrator privileges are automatically assigned to the managed appliance.
Page 100 See Changing Unit Access Rights on page 91 for more information. An SPC device is automatically added to the DSView software database and associated with the specified serial port on a DSR switch, CPS appliance or CCM appliance when you add the managed appliance.
Page 101 The Select Options window will open. (This window will not appear when adding a CCM appliance that is using firmware compatible with AVWorks software; see Task: Migrating AVWorks software CCM appliances to DSView software compatible units on page 254 for more information.) Click Enable secure mode if you want the managed appliance to only be accessible by this DSView software system.
Page 102 Type the IP address in standard dot notation (xx.xx.xx.xx), at which to end the search. Click Next. The DSView software will search for managed appliances within the IP address range. When the search is completed, the Select Appliances to Add window will open, listing the results.
Page 103 Click Next. The Adding Appliances window will open while the selected managed appliances are added to the DSView software system. The Completed Successful window will open. When you add a CCM appliance that is using firmware compatible with AVWorks software, you will be alerted that it must be migrated, along with a link named Add Migration Task, which will take you to the Add Task Wizard.
Page 104: Managing Units
Displaying unit information To display modifiable items for units: From the DSView Explorer window, click Units in the tab bar. Units is automatically selected in the top navigation bar and Unit Views - target devices - All is automatically selected in the side navigation bar.
Page 105 Chapter 4: Managing Units Power information appears only if the target device is connected to an SPC device outlet and the user has power control rights. In this case, the user may power up, power down or cycle the power of the target device. •...
Page 106: Changing Unit Properties
DSView Installer/User Guide Click Close. The Unit Views window will open, including the new information for the target device. If you added a type that was not previously defined, it will appear under Target Devices in the side navigation bar.
Page 107 Chapter 4: Managing Units • Contacts - Identify the primary and secondary contacts for a unit and appear in the Unit Views window. Assigning contact properties may be helpful for quickly identifying the people to notify if an issue or question arises about a particular unit. •...
Page 108 DSView Installer/User Guide To change the contact properties of a unit: NOTE: Contact properties should be kept up-to-date. From the side navigation bar, click Properties. From the side navigation bar, click Contacts. The Unit Contacts window will open. Type the name of the primary contact.
Page 109: Changing Unit Access Rights
Chapter 4: Managing Units Select the DSView software server that is in charge of the target device. Click Save to save your changes. Click Close. The Unit Views window will open, including any changes. To change the network properties of a managed appliance: NOTE: This procedure is valid for the following managed appliances: DS1800 switches, DSI5100 appliances, CPS appliances, CCM appliances and DSR switches.
Page 110 Video Viewer session, but not allow that user to perform power control operations. Access rights may also be specified for all units in the DSView software system or for a specific unit. To add or remove user and user group unit access: From a Unit Views window: To add/remove access to a single unit, click on a unit name.
Page 111 To change the unit access rights of target devices: NOTE: Only users in the DSView software administrator, appliance administrator and user administrator user groups may configure unit access rights. From a Unit Views window: To change the access rights for a single target device, click on a target device name.
Page 112 DSView Installer/User Guide Control Target Device Power - enables the user or members of the user group to power up, power down or cycle power to the target device. Repeat steps 3 and 4 to change access rights for other users or user groups.
Page 113: Changing Managed Appliance Settings
Chapter 4: Managing Units Changing Managed Appliance Settings You may display and change the following network settings for a DS1800 digital switch, CPS appliance, CCM appliance or DSR switch: • Network settings • Authentication server • NFS settings and status (CCM appliances only) •...
Page 114: Table 4.3: Ccm Appliance Nfs Status Values
DSView Installer/User Guide 10. Click Close. The Unit Views window will open. To change the IP addresses of authentication servers: NOTE: Except as noted, this procedure is valid for the following managed appliances: DS1800 digital switches, CPS appliances, CCM appliances and DSR switches.
Page 115 Chapter 4: Managing Units Table 4.3: CCM Appliance NFS Status Values (Continued) Status Description NFS is currently enabled, but a mount failure has occurred and the CCM Mount attempt failed appliance was not able to establish the mount after performing the maximum (no longer retrying) number of retries allowed.
Page 116 The traps must be configured on each managed appliance using the Command Line Interface (CLI). The address of the server running the DSView management software must be configured as a trap recipient, the proper community must be set and each desired trap must be enabled.
Page 117 Chapter 4: Managing Units Click Save to save your changes. Click Close. The Unit Views window will open. To specify SNMP community settings for a managed appliance: From the side navigation bar, click Appliance Settings. Under Appliance Settings, click SNMP. Under SNMP, click Community.
Page 118: Managing And Changing Port Settings
DSView Installer/User Guide To display version information for a managed appliance: NOTE: This procedure is valid for the following managed appliances: DS1800 digital switches, DSI5100 appliances, CPS appliances, CCM appliances and DSR switches. From the side navigation bar, click Appliance Settings.
Page 119 Chapter 4: Managing Units Click the checkbox to the left of the DSRIQ modules you wish to upgrade. -or- Click the checkbox to the left of the EID column at the top of the list to select all DSRIQ modules listed in the window for upgrading. Click Upgrade.
Page 120 • Description - SPC device model, such as SPC800. • Version - SPC device version, such as Avocent SPC Version 1.0k. • Total Load - Total amps currently used by the SPC device. You may also display the following fields which are not displayed by default.
Page 121 On, Off, Pend On, Pend Off, Reboot or Pend Reboot. • Module - Current status of the SPC device outlet in relation to the status in the DSView man- agement software as follows: •...
Page 122 DSView Installer/User Guide 10. Click Close. The SPC Devices Attached to Appliances window will open. 11. Click Close. The Unit Views window will open. To display or customize SPC device outlet settings: From the side navigation bar, click Appliance Settings.
Page 123 Chapter 4: Managing Units To select all SPC device outlets, click the checkbox to the left of Socket at the top of the list. Click On to power up the selected SPC device outlets. The Power column will display On. -or- Click Off to power down the selected SPC device outlets.
Page 124 DSView Installer/User Guide Using the drop-down menu, specify a CLI access character that will be used to access CLI mode on a serial device. The (^) character represents the key. For example, specifying ^D Ctrl means that pressing will enter CLI mode.
Page 125 Click Disable Local Port Login if you do not wish to require local users to log in to the local port. Local users will be recognized in the DSView software as having their preemption level set there. If this option is not selected, the local user must log in to the local port and will have a preemption level assigned to them from the DSView software or from the logged in local account.
Page 126: Displaying And Changing Session Settings On Managed Appliances
Active - Allows a user to disconnect a managed appliance session. • Settings - Allows settings to be specified for a DSView software session. For CPS and CCM appliances, this includes history, inactivity time-out and SSH settings. For DS1800 digital switches and DSR switches, this includes inactivity time-out and encryption level settings.
Page 127 Exclusive - A private session that does not allow sharing by other users. • Sharing Interactive - A DSView software session that is being shared by two or more users. Interactive users have full control of the video, mouse and keyboard. Passive users may also share the session, but may only display the session and have a mode of Sharing Passive.
Page 128 Customize link: • Client - IP address of the DSView software client computer connected to the appliance in a non-proxied connection. The IP address of the DSView proxy will display in this column if the client is connected to the appliance using a proxy connection.
Page 129 Chapter 4: Managing Units (CCM appliances only) In the Serial Session Share Mode area, enable one of the radio buttons: Disable, Auto or Query. Click Save to save your changes. Click Close. The Unit Views window will open. To change the KVM session settings on a DS1800 digital switch or DSR switch: From the side navigation bar, click Appliance Settings.
Page 130 Exit macros allow software administrators to create a macro that returns a target device to a known state. They reside on the managed appliances and are executed whenever a DSView software session is terminated. For example, if a user is connected to a target device and the user closes the Video Viewer session, an exit macro may be executed that resets the target device to a known state by logging the user out of the target device session.
Page 131 Chapter 4: Managing Units Under Appliance Settings, click Sessions. Active will automatically be selected in the side navigation bar and the Appliance Sessions window will open. Under Sessions, click Exit Macros in the side navigation bar. The Appliance Exit Macros window will open.
Page 132: Changing Local Account Settings
DSView Installer/User Guide Changing local account settings NOTE: This procedure is valid on the following managed appliances: CPS appliances, CCM appliances and all DSR switches except the DSR800, 1161, 2161 and 4160 switches (which do not support local accounts). Local accounts allow a user to log in to a managed appliance locally if it has a server configured as an authentication server.
Page 133 Chapter 4: Managing Units -or- If you selected Appliance Administrator or User Administrator, go to step 6. The Assign target devices window will open.Add or remove user access rights to a target device: To add user access rights to a target device, select the name of the target device in the Available Target Devices list.
Page 134: Managing Active Sessions
Click Save to save your changes. Click Close. The Appliance Local User Accounts window will open. Managing Active Sessions You may display all active connections to target devices in your DSView software system using the Active Sessions window. Customizing the Active Sessions window The following field is always displayed in the Active Sessions window: •...
Page 135 • Client - IP address of the client computer connected to the session for a non-proxy connection. The IP address of the DSView proxy will appear in this column for a proxy connection. • Connection - Connection path from the target device to the managed appliance. See Managing Connections to Units on page 119 for more information.
Page 136 See Using the Customize link in windows on page 14 for more information. To display information about active sessions: From the DSView Explorer, click the Units tab. Units will automatically be selected in the top navigation bar. From the side navigation bar, click Active Sessions. The Active Sessions window will open.
Page 137: Managing Connections To Units
→ <DSI5100 Appliance Name>(<Port>) <target device> The following examples illustrate typical connections that may appear in your DSView management software. Example: Target device connections In the following example, there are three target devices connected to ports 3, 4 and 8 of a DSR1021 switch named dsr-1021-huntsville.
Page 138 DSView Installer/User Guide → → dsr-1021-huntsville(4) 520255-03F757 td-mary → → dsr-1021-huntsville(8) 520255-016BE0 td-tim Example: Cascade switch connection In the following example, an AutoView 200 1 x 8 switch is connected to port one of a DSR1021 switch named dsr-1021-huntsville, using a DSRIQ module with an EID of 520255-023FB7. Each port of the AutoView 200 switch is connected to a different target device (520255-023FB701 through 520255-023FB708).
Page 139: Adding Target Device Connections
Chapter 4: Managing Units From the side navigation bar, click Connections. If you selected a target device, the Target Device Connections window will open, including all connections to the target device. -or- If you selected a managed appliance, the Appliance Connections window will open, including all connections to the DS1800 digital switch, DSI5100, CPS or CCM appliance or DSR switch.
Page 140: Unit Grouping
• Custom Fields - Custom fields allow a user to create groupings of units which are accessed by all users in the DSView software system by clicking a link in the side navigation bar • Sites •...
Page 141: Figure 4.4: Displaying Sites
Chapter 4: Managing Units Click Sites in the top navigation bar to add, remove and change The site assigned to a unit also the names of sites. appears in the Site column. Click Sites in the side navigation bar to display a list of sites and then click a site name to display the units assigned to...
Page 142 Click Close. The Sites window will open including the renamed site. To display the units associated with a site: From the DSView Explorer, click Units in the tab bar. Units will automatically be selected in the top navigation bar. From the side navigation bar, click Sites. The Units in Site window will open with information for the first alphabetically-listed site.
Page 143: Grouping Units By Department
Chapter 4: Managing Units Click one of the links listed in Table 4.5 in the side navigation bar to display the corresponding window for the units you wish to associate, change or remove the association. Table 4.5: Links for Adding, Changing or Removing Site, Department or Location Association Link Window Changes Site Associations For ...
Page 144 Click Close. The Departments window will open, including the renamed department. To associate or change the association of an existing unit to a department: From the DSView Explorer, click Units in the tab bar. Units will automatically be selected in the top navigation bar.
Page 145: Grouping Units By Location
Associate units with the location. To display the Locations window and display locations: From the DSView Explorer, click Units in the tab bar. From the top navigation bar, click Locations. Locations will automatically be selected in the side navigation bar and the Locations window will open.
Page 146: Grouping Units By Unit Group
• Global - A global unit group may be viewed by any user logged in to the DSView software. Personal unit groups will appear in the Personal Unit Groups window and global unit groups will appear in the Global Unit Groups window.
Page 147 NOTE: You may delete global or personal unit groups. Deleting a group deletes the group only. The units still exist in the DSView software system. Global unit groups may only be deleted by users with DSView software administrator, user administrator or appliance administrator privileges.
Page 148 To add or remove unit group members: NOTE: Removing a unit from a global or personal unit group does not delete the unit from the DSView software system or any other group to which it belongs. Members may only be added to global unit group properties by users with administrator, user administrator or appliance administrator privileges.
Page 149: Managing Units By Custom Fields
See Managing Units on page 86 for more information. To display a personal or global group in the Units in Group window: From the DSView Explorer, click Units in the tab bar. Units will automatically be selected in the top navigation bar.
Page 150: Figure 4.5: Units In Custom Field Window
NOTE: You must have Software Administrator or Appliance Administrator access to define custom fields. From the DSView Explorer window, click Units in the tab bar. Units will automatically be selected in the top navigation bar and a list of links will appear in the side navigation bar.
Page 151 To associate a custom label with a unit: From the DSView Explorer window, click Units in the tab bar. Units will automatically be selected in the top navigation bar and a list of links will appear in the side navigation bar.
Page 152 DSView Installer/User Guide In Label 1, type . All first-level custom fields for units will appear Test Configuration under this heading in the side navigation bar. In Label 2, type . All second-level custom fields for units Appliances and target devices will appear under this heading in the side navigation bar.
Page 153: Figure 4.6: Custom Fields Example: Side Navigation Bar
In the Test Configuration field, type Final Configuration In the Appliances and target devices field, type Generic Appliances In the DSView software users field, type Tim Brown Click Save to save your changes. Click Close. The Appliance - All window will open.
Page 154 DSView Installer/User Guide...
Page 155: Chapter 5: Managing User Accounts
CHAPTER Managing User Accounts The DSView software allows you to: • Add, change and delete user accounts • Unlock user accounts • Specify user account restrictions • Change user group membership • Display user and user group access rights to target devices and managed appliances •...
Page 156: Figure 5.1: User Accounts - All Window
NOTE: A user may belong to multiple user groups. There are five predefined user groups that appear in the side navigation bar: Appliance Administrators, Auditors, DSView software administrators, User Administrators and Users. These user groups’ privileges may not be changed. See Managing User-Defined User Groups on page 150 for more information.
Page 157: Customizing The User Accounts Window
Customizing the User Accounts window By default, the User Name field is always displayed in the User Accounts window. One of the icons in Table 5.1 will appear to the left of the usernames and represent the status of each DSView software user.
Page 158 DSView Installer/User Guide • Status- Displays whether the user account is Enabled, Disabled, Locked or Suspicious. One of the icons in Table 5.1 will appear to the left of the user in the User Name column, reflecting the status of the user account.
Page 159: Adding User Accounts
Usernames may contain up to 64 non-case sensitive characters and cannot contain the “at” (@) symbol. Usernames are case-preserving. For example, if an account named JDoe is created, it will be saved as JDoe in the DSView software server, but a user may log in as JDoe, jdoe, JDOe and so on.
Page 160: Deleting User Accounts
NOTE: The DSView software obtains external group membership and external user information when a user logs in. If a user’s group membership changes or the user is deleted externally, the DSView software will not see those changes until the next time that user logs in.
Page 161: Unlocking User Accounts
DSView management software session. To reset a user account password: From a User Accounts window, click the checkbox to the left of the user(s) to reset the password.
Page 162: Changing Usernames
Changing usernames The username information that you may specify for a user includes: • User Name - The name that the DSView management software uses to log in and identify the user. • Full Name - The actual name of the user.
Page 163: Changing User Passwords
From the side navigation bar, click Restrictions. The User Account Restrictions window will appear. Click Disable user account to prevent the user from logging in to the DSView management software. The user’s account may be re-enabled by unchecking Disable user account.
Page 164: Changing User Group Membership
NOTE: The DSView software obtains external group membership and external user information when a user logs in. If a user’s group membership changes or the user is deleted externally, the DSView software will not see those changes until the next time that user logs in.
Page 165: Specifying User Phone Contact Information
Chapter 5: Managing User Accounts To specify address information for a user: From the side navigation bar, click Addresses. The User Address Properties window will appear. Type the home address of the user. Type the business address of the user. Click Save to save your changes.
Page 166: Specifying User Notes
NOTE: This property may only be modified for users using internal authentication. See Managing Authentication Services on page 53 for more information. Six custom fields for users are provided within the DSView management software. You may specify any information you wish in these fields for display in the User Accounts window.
Page 167 Flash Upgrade - Specifies whether the user may Flash upgrade the DS1800 digital switch, CPS appliance, CCM appliance or DSR switch. See To update the firmware of specific appliances of a specific type to DSView software compatibility on page 465 for more information. •...
Page 168: Managing User-Defined User Groups
Administrators and Users. All users are automatically included in the Everyone user group when they are added to the DSView software system. Users may be added to any of the other user groups. The privileges that a user has to perform tasks on the DSView software system is dependent on the built-in user group to which the user is a member.
Page 169: Adding User-Defined User Groups
Once a user-defined user group is created, you may add other users that use DSView internal authentication as members. NOTE: External user-defined user groups may be added, but their membership is not controlled by the DSView management software. When a user-defined user group is created, you specify the preemption level of members of the group.
Page 170 The Select Role window will open. Select one of the following roles for the user group: None, User, Auditor, Appliance Administrator, User Administrator or DSView software administrator. (See Built-in User Groups on page 18 for information about user roles.) Click Next.
Page 171: Deleting User-Defined User Groups
Chapter 5: Managing User Accounts Deleting user-defined user groups You may delete any user-defined user groups that have been created in the DSView software system. NOTE: You must have DSView software administrator or user administrator rights to delete user-defined user groups.
Page 172 Customize link in windows on page 14 for more information. To display, assign or remove a user group member: NOTE: Members may only be assigned to or removed from user groups defined on the Internal DSView authentication server. From the User Groups - Built-in window, click on a built-in user group name.
Page 173: Displaying User Group Unit Access Rights
By default, the following columns display in the Target Device Access Rights window and may be removed by clicking the Customize link: • Viewer Sessions - Whether a user may open a DSView software session with a target device using a Video Viewer window. •...
Page 174 DSView Installer/User Guide is available for the unit. The column will be empty if the access right is not granted.See Chang- ing Unit Access Rights on page 91 for more information. The access rights display may contain information that appears invalid. For example, virtual media access can be enabled to a target device that does not support it.
Page 175: Chapter 6: Using The Video Viewer
Firefox and Netscape based clients when a KVM session is requested. The ActiveX Video Viewer is launched from Internet Explorer on Windows. NOTE: The DSView management software uses system memory to store and display images within Video Viewer windows. Each opened Video Viewer window requires additional system memory. An 8-bit color setting on the Client PC requires 1.4 MB of memory per Video Viewer window, a 16-bit color setting requires 2.4 MB and...
Page 176: Video Viewer Minimum Requirements
• Red Hat Enterprise Linux The Video Viewer may use any of the browsers supported for the DSView Explorer; see Web- based access and control on page 1 for more information. The Video Viewer client requires Java when launched from Mozilla, Netscape or Firefox browsers.
Page 177: Launching An Exclusive Kvm Session
KVM connection, the new user will receive a message indicating the port’s status and will not be connected to the port. To launch an exclusive (non-shared) KVM session from the DSView Explorer: Display a Target Devices, Units in Site, Units in Custom Field, Topology or Recently Accessed Units window.
Page 178: Connecting To An Existing Session
If the user confirms, then you will gain passive access to the port. • Preempt a user’s connection (DSView software administrators and user administrators only) - When the dialog box prompts you to preempt the user’s session and you click Preempt the other user, the user requesting access to the target device will be connected and the existing user(s) will lose their connection to the target device.
Page 179: Window Features
Changing Managed Appliance Settings on page 95 for more information. You may override this value within the DSView Explorer. If you specify a new time-out value, it will be used the next time the DSView management software is started. See Connecting to an existing session on page 160 for more information.
Page 180: Table 6.1: Video Viewer Window Descriptions
DSView Installer/User Guide Table 6.1: Video Viewer Window Descriptions Letter Description Title Bar: Displays the name of the server being viewed. When in Full Screen mode, the title bar disappears and the server name appears between the menu and toolbar.
Page 181: Specifying Video Viewer Session Settings
Chapter 6: Using the Video Viewer Specifying Video Viewer Session Settings To specify Video Viewer session settings: NOTE: You must have DSView software administrator or user administrator privileges to specify Video Viewer session settings. From the DSView Explorer, click the System tab.
Page 182: Toggling Menu And Toolbar Activation
NOTE: The View - Scaling command is not available if the Video Viewer window is in Full Screen mode or to non-primary users of a shared session. When the DSView management software is used for the first time, any Video Viewer windows that are opened from a DS1800 digital switch or DSR switch port or channel in any DSView management software sessions will display at a resolution of 1024 x 768 until the value is changed by a user.
Page 183: Adjusting The View
Chapter 6: Using the Video Viewer Adjusting the View Using menus or Task buttons in the Video Viewer window, you may: • Align the mouse cursors. • Refresh the screen. • Enable or disable Full Screen mode. When Full Screen mode is enabled, the image will be adjusted to fit the desktop up to a size of 1024 x 768.
Page 184: Using Background Refresh
DSView Installer/User Guide The desktop window will disappear and only the accessed device desktop will be visible. The screen will be resized up to a maximum of 1024 x 768. If the desktop has a higher resolution, then a black background will surround the full screen image. The floating toolbar will appear.
Page 185: Adjusting Color Depth
The DS1800 digital switch or DSR switch Dambrackas Video Compression (DVC) algorithm enables DSView management software users to adjust the number of viewable colors in a remote session window. You may choose to display more colors for the best fidelity, or fewer colors to reduce the volume of data transferred on the network.
Page 186: Figure 6.2: Manual Video Adjust Dialog Box
To manually adjust the video quality of the window: NOTE: The following video adjustments should be made only on the advice and with the help of Avocent Technical Support.
Page 187: Table 6.2: Manual Video Adjust Dialog Box Descriptions
Chapter 6: Using the Video Viewer Table 6.2: Manual VIdeo Adjust Dialog Box Descriptions Letter Description Letter Description Image Capture Width Pixel Noise Threshold Pixel Sampling/Fine Adjust Automatic Video Adjustment Image Capture Horizontal Position Refresh Image Image Capture Vertical Position Adjustment bar Contrast Video Test Pattern...
Page 188: Adjusting Mouse Options
In most cases, you will not need to alter the Video Settings from the default. The system will automatically adjust and use the optimal video parameters. The DSView management software performs best when the video parameters are set such that no ( ) video packets are transmitted for a static screen.
Page 189: Cursor Type
Chapter 6: Using the Video Viewer Cursor Type The Video Viewer window offers five appearance choices for the local mouse cursor. You may also choose no cursor or the default cursor. Single cursor mode In Single Cursor mode, the display of the local (second) cursor in the Video Viewer window is turned off and only the target device mouse pointer will be visible.
Page 190: Cursor Settings
Press the key on the keyboard that is identified in the title bar. Cursor settings When using the DSView management software, your mouse pointer will change shape when over a Video Viewer window. You may change the appearance of this second local cursor or eliminate it from within the DSView management software.
Page 191: Using Scan Mode
NOTE: Scan mode is not available when using the Topology Unit View window. When the checkboxes of two or more target devices are selected in the DSView Explorer, the Scan button will become available. If the Scan button is clicked, Scan mode will be started and the Video Viewer windows will appear in the Thumbnail Viewer.
Page 192: Thumbnail Viewer Features
You may disable a device thumbnail from the scan sequence. The thumbnail image remains, but it is not updated until it is once again enabled. When running Scan mode, it is recommended that the following audit log events (enabled by default) are disabled in the DSView software system: • Appliance Change Of State •...
Page 193: Figure 6.4: Thumbnail Viewer
Chapter 6: Using the Video Viewer Figure 6.4: Thumbnail Viewer Table 6.3: Thumbnail Viewer Descriptions Letter Description Thumbtack: Locks the display of the menu so that it is visible at all times. Menu: Allows access to Thumbnail Viewer features. The menu will be in a show/hide state if the thumbtack has not been used.
Page 194: Performing Thumbnail Viewer Tasks
DSView Installer/User Guide NOTE: The Close button may not be present on all operating systems. Performing Thumbnail Viewer tasks To set scan preferences: Select Options - Preferences from the Thumbnail Viewer menu. The Scan Mode Preferences dialog box appears. In the View Time Per Server field, enter the time each thumbnail will be active during the scan, in the range 10-60 seconds.
Page 195: Using Keyboard Pass-Through
Chapter 6: Using the Video Viewer Right-click on a device thumbnail and select View Interactive Session from the Thumbnail Viewer menu. That target device desktop will appear in a Video Viewer window. -or- Double-click on the thumbnail image. To exit the Thumbnail Viewer: Select File - Exit.
Page 196: Using Global And Personal Macros
Three types of macros are available in the DSView management software. Exit macros are created within the DSView Explorer and are used by and located on DS1800 digital switches and DSR switches. See Defining exit macros on page 112 for more information.
Page 197 Chapter 6: Using the Video Viewer individual systems. You may group macros by selecting the Macros - Configure - Macro Groups command in the Video Viewer window and specifying the macro group to display in the Macro Groups dialog box. The Macro Groups dialog box may also be used to switch between using Global and Personal Macros at any time during a session.
Page 198 DSView Installer/User Guide To create a macro, click Create. -or- To edit a macro, click Edit. The Create Macro or Edit Macro dialog box appears. If you are creating a macro, type a 1-32 character name in the Macro Name field.
Page 199 Chapter 6: Using the Video Viewer • Select Global to display global macros only. Select the desired macro from the Defined Macros list and then click Delete. You are prompted to confirm the deletion. Click Yes to confirm the deletion. -or- Click No to cancel the deletion.
Page 200 DSView Installer/User Guide In the Macro Group Name field, enter a 1-32 character unique macro group name. In the Group Type area, click Global if you wish to create a Global Macro group. -or- Click Personal if you wish to create a personal macro group.
Page 201 Chapter 6: Using the Video Viewer 10. Click Close to exit the Macro Groups dialog box. To rename a macro group: NOTE: Macro groups cannot be renamed if you are using the DSR Remote Operations software. Select Macros - Configure - Macro Groups from the Video Viewer window menu. -or- Click the Macro Groups button.
Page 202 DSView Installer/User Guide Click No to cancel the deletion. Click Close to exit the Macro Groups dialog box. To copy a macro group: NOTE: Macro groups cannot be copied if you are using the DSR Remote Operations software. Select Macros - Configure - Macro Groups from the Video Viewer window menu.
Page 203: Power Controlling Target Devices
Chapter 6: Using the Video Viewer Select Display on Menu if you wish for the macro group to appear in the Macros menu. Click Close to exit the Macro Groups dialog box. Macros in the selected group will appear in the Video Viewer window Macros menu. To display a macro group: NOTE: Macro groups cannot be displayed if you are using the DSR Remote Operations software.
Page 204: Displaying Video Viewer Users
DSView Installer/User Guide -or- Click No to cancel the command. Click Close to close the dialog box. Displaying Video Viewer Users NOTE: This procedure is not available if the DSR Remote Operations software is being used. You may select the View - Connected Users command or click the Connected Users button to display the current users connected to a Video Viewer window session.
Page 205: Closing A Video Viewer Window Session
Sharing and preemption considerations The KVM and virtual media sessions are separate; therefore, there are many options for sharing, reserving or preempting sessions. The DSView software has the flexibility to accommodate the system needs. For example, the KVM and virtual media sessions may be locked together. In this mode, when a KVM session is disconnected, so is the associated virtual media session.
Page 206: Virtual Media Dialog Box
DSView Installer/User Guide connect to that channel. You may set an option in the Virtual Media dialog box (Reserved) that allows only the User A to access that channel with a KVM session. If User B is allowed to access that session (the Reserved option is not enabled), User B could control the media that is being used in the virtual media session.
Page 207: Opening A Virtual Media Session
Chapter 6: Using the Video Viewer Table 6.4: Virtual Media Session Settings Setting Description You may set the access mode for mapped drives to read-only or read-write. When the access mode is read-only, the user will not be able to write data to the mapped drive on the client workstation.
Page 208 DSView Installer/User Guide The common file dialog box will appear, with the directory containing disk image files (that is, those ending in .iso or .img) displayed. Select the desired ISO or floppy image file and click Open. -or- If the client workstation’s operating system supports drag-and-drop, select the desired ISO or floppy image file from the common file dialog box and drag it onto the Virtual Media dialog box.
Page 209: Closing A Virtual Media Session
Chapter 6: Using the Video Viewer A warning message will appear, indicating the possible effects of the reset. Click Yes to con- firm the reset or No to cancel the reset. To close the Details view, click Details again. Closing a virtual media session To close the Virtual Media dialog box: Click Exit.
Page 210 DSView Installer/User Guide...
Page 211: Chapter 7: Using The Telnet/Ssh Applet
About the Telnet/SSH Applet DSView software clients may use the DSView management software Telnet/SSH applet to access CPS810 and 1610 appliances and their ports, CCM 850, 1650 and 4850 appliances and their ports, or any generic appliance that supports Telnet/SSH applet connections.
Page 212: Telnet/Ssh Applet Window Features
DSView Installer/User Guide Telnet/SSH Applet Window Features A new Telnet/SSH applet window will open for each new Telnet/SSH session established by a user. The Telnet/SSH applet window contains commands and a window that provides virtual terminal emulation. Figure 7.1 shows the Telnet/SSH applet and descriptions follow in Table 7.1.
Page 213: Telnet/Ssh Applet Window Toolbar
Session Settings - Displays the Session Properties dialog box Help - Displays the DSView management software help Copy Screen - Copies a screen of Telnet/SSH applet session data to the system clipboard or, if History mode is enabled, copies a screen of Telnet/SSH applet history buffer contents to the...
Page 214: Security Property
Terminal emulation options are supported using both types of connections. The SSH2 Client is started when you initiate a session with an appliance port from the DSView Explorer. The DSView software server is contacted, which in turn contacts the target device connected to the appliance port and exchanges X.509 certificates with the target device.
Page 215: Customizing The Telnet/Ssh Applet
To open a Telnet/SSH applet session: From the DSView Explorer, click the Units tab. Units is automatically selected in the top nav- igation bar and Unit Views is automatically selected in the side navigation bar.
Page 216: Customizing Session Properties
Customizing Session Properties When you are connected to an appliance or port using the DSView management software Telnet/ SSH applet, you may specify session properties that will be stored and reused every time you connect to the selected appliance or port. When you select Options - Session Properties in the DSView management software Telnet/SSH applet, the Session Properties dialog box will appear containing Terminal, Login Scripts and Logging tabs.
Page 217: Table 7.3: Arrow Key Sequences
Chapter 7: Using the Telnet/SSH Applet To change the terminal emulation mode: Select Options - Session Properties from the menu bar. -or- Click the Session Settings icon in the toolbar. The Session Properties dialog box will appear. Click the Terminal tab. From the Terminal Emulation list, choose one option.
Page 218: Table 7.4: Terminal Emulation And Type
DSView Installer/User Guide The Session Properties dialog box will appear. Click the Terminal tab. In the Terminal Type box, enter a value of up to 40 characters, beginning with a letter and ending with a letter or digit. Valid characters are the letters A-Z, digits -9, forward slash, dash, left parenthesis and right parenthesis.
Page 219: Login Scripts
Enable or disable the Strip 8th bit checkbox. The default value is disabled. Login scripts The DSView management software Telnet/SSH applet has a login scripting function that enables you to automatically log in to a device. A login script is built with a sequence of expect and send strings, and initial transmission characters that work with them.
Page 220: Telnet/Ssh Applet History Mode
DSView Installer/User Guide You may then build additional Expect and Send strings according to what the particular device will prompt for and what will be sent in response. To build a login script and enable/disable automatic login: Select Options - Session Properties from the menu bar.
Page 221 Chapter 7: Using the Telnet/SSH Applet -or- Click the History icon in the toolbar. To go to the beginning of the history buffer: Select View - Goto Beginning from the menu bar. -or- Click the double-left-arrow icon in the toolbar. To go to the end of the history buffer: Select View - Goto End from the menu bar.
Page 222: Macros
NOTE: Three additional types of macros are available in the DSView management software. Exit macros, created within the DSView Explorer, reside on DS1800 digital switches and DSR switches and are used by by these switches. Global macros and personal macros are created using the Video Viewer window and are used with KVM sessions with target devices attached to DS1800 digital switches and DSR switches.
Page 223 (available to all users) or a personal macro (available only to the current user). NOTE: You must have DSView software administrator privileges to use the Access Rights area. Click OK. The Configure Macros dialog box returns to its abbreviated display and the macro appears in the Macros area.
Page 224 Click OK to close the Configure Macros dialog box. To delete a macro: NOTE: You must have DSView software administrator privileges to delete Global Macros. Select Macros - Configure - Macros from the menu bar. The Configure Macros dialog box appears.
Page 225 (available to all users) or a Personal Macro group (available only to the current user). NOTE: You must have DSView software administrator privileges to use the Access Rights area. Click OK. The Configure Macro Groups dialog box returns to its abbreviated view.
Page 226: Logging
NOTE: When you enable or disable automatic logging, the logging will begin or end at the start of the next DSView management software Telnet/SSH applet session to that device. If you change the default log file directory used for automatic logging, the change does not take effect until the next session to that device.
Page 227 OK. If you wish to change the default log file directory, see To change the default log file directory: on page 208. Automatic logging will begin when you initiate the next DSView management software Telnet/ SSH applet session to that device. At that time, the Logging Status label will indicate Logging.
Page 228 Click the Logging tab. Disable the Logging checkbox. Click OK. Automatic logging will stop when you initiate the next DSView management software Telnet/SSH applet session to that device. When logging stops, the Logging Status label disappears. To start dynamic logging: Select Options - Logging - Start from the menu bar.
Page 229: Copying, Pasting And Printing Session Data
Similarly, information copied from other applications may be pasted into a DSView management software Telnet/SSH applet session. NOTE: Only textual data may be copied and pasted in the DSView management software Telnet/SSH applet. To copy a Telnet/SSH applet application window screen: Select Options - Copy Screen from the menu bar.
Page 230: Power Controlling Target Devices (Serial Session Only)
Power Controlling Target Devices (Serial Session Only) NOTE: A user must have DSView software administrator privileges to control the power of a target device. If a target device attached to an appliance port is connected to an SPC device outlet and the target device has been accessed in a serial session, you may power up, power down or cycle (power down and then power up) the target device using the Power Control dialog box.
Page 231: Closing A Telnet/Ssh Applet Session
Chapter 7: Using the Telnet/SSH Applet To power up a target device: Select Options - Power from the Video Viewer main window. The Power Control dialog box will appear. Click On. Click Close to close the dialog box. To power down a target device: Select Options - Power from the Video Viewer main window.
Page 232 DSView Installer/User Guide...
Page 233: Chapter 8: Working With Ipmi 1.5 Target Devices
The BMCs in IPMI 1.5 target devices are added to your DSView software system using a DSI5100 IPMI proxy appliance, which provides a secure interface to all IPMI 1.5 target devices in your enterprise.
Page 234: Adding Bmcs For Use With A Dsi5100 Appliance
Click Create a new target device and type a name for the target device to which the BMC is attached. NOTE: Only DSView software administrators and appliance administrators may create a new target device. If you are not a member of one of these groups, the Select a Target Device Option window will not appear. Instead, the Select a Target Device window will open and you must browse to select an existing target device to which you have Configure Unit Settings rights.
Page 235 Chapter 8: Working with IPMI 1.5 Target Devices • Username - The username that will be used when communicating with the BMC. • Privilege Level - The privilege level of the BMC user, as specified in the BMC (administrator and so on). See Using the Customize link in windows on page 14 for more information.
Page 236: Displaying Sensor Information Using The Ipmi Viewer
Displaying Sensor Information Using the IPMI Viewer The IPMI Viewer window is used to graphically display reported sensor information in the DSView management software. When you click IPMI Session in a Unit View window, the IPMI Viewer window appears in a separate web browser window.
Page 237: Figure 8.1: Ipmi Viewer Window
Chapter 8: Working with IPMI 1.5 Target Devices Figure 8.1: IPMI Viewer Window Table 8.1 describes the IPMI Viewer window areas. Table 8.1: IPMI Viewer Window Descriptions Letter Description Title Bar: Displays the name of the IPMI 1.5 target device being viewed. Auto-Refresh Rate: Allows you to specify how often the IPMI Viewer window gauges are updated.
Page 238: Table 8.2: Ipmi Viewer Window Status Icons
DSView Installer/User Guide Table 8.1: IPMI Viewer Window Descriptions (Continued) Letter Description IPMI Viewer display area: Contains gauges that display numeric readings from the BMC sensors in the IPMI 1.5 target device. Depending on the sensors on the BMC, any of the following gauges may appear in the IPMI Viewer window: Voltage - The voltages in the IPMI 1.5 target device.
Page 239: Refreshing The Ipmi Viewer Window
Chapter 8: Working with IPMI 1.5 Target Devices Upper and lower threshold areas appear in color. Figure 8.2: Upper and Lower Threshold Values Refreshing the IPMI Viewer window To specify an automatic refresh rate for the IPMI Viewer window: From the IPMI Viewer window, select one of the following refresh rates: 30 seconds, 60 seconds or 90 seconds.
Page 240: Displaying Ipmi 1.5 Target Device Bmc Information
DSView Installer/User Guide (FRUs) in the target device, in addition to discrete and numeric sensor information and system events read from the BMC. Clicking the name of a supported IPMI 1.5 target device in a target devices, Units in Site, Units in Custom Field, Topology or Recently Accessed Units window will display an IPMI link in the side navigation bar.
Page 241: Displaying Lan Configuration Information
Chapter 8: Working with IPMI 1.5 Target Devices Displaying LAN configuration information The BMC LAN Configuration window displays information related to all BMCs in the IPMI 1.5 target device. The following information will appear for each BMC: • IP Address - BMC IP address in standard dot notation (xx.xx.xx.xx). •...
Page 242: Displaying Ipmi 1.5 Target Device Discrete Sensor Information
DSView Installer/User Guide To display FRU information: From a target devices, Units in Site, Units in Custom Field, Topology or Recently Accessed Units window, click on the name of a supported IPMI 1.5 target device. The side navigation bar will contain the name of the target device at the top and Overview will automatically be selected.
Page 243: Displaying Ipmi 1.5 Target Device Numeric Sensor Information
Chapter 8: Working with IPMI 1.5 Target Devices To display IPMI 1.5 target device sensor information: From a target devices, Units in Site, Units in Custom Field, Topology or Recently Accessed Units window, click on the name of a supported IPMI 1.5 target device. The side navigation bar will contain the name of the target device at the top and Overview will automatically be selected.
Page 244: Table 8.4: Numeric Sensor Threshold Icons
DSView Installer/User Guide • Upper Critical - Upper critical numeric sensor value. • Upper Non-Critical - Upper non-critical numeric sensor value. • Upper Non-Recoverable - Upper non-recoverable numeric sensor value. The IPMI Numeric Sensor Details window may also contain one of three gauge types displaying the numeric sensor reading, including upper and lower thresholds and the status of the sensor.
Page 245: Figure 8.3: Numeric Sensor Threshold Gauge
Chapter 8: Working with IPMI 1.5 Target Devices Figure 8.3 illustrates the gauge areas. Critical Non-critical Normal Pointer Figure 8.3: Numeric Sensor Threshold Gauge NOTE: A gray gauge will appear if the numeric sensor values are invalid. The following fields are not displayed by default, but may be displayed using the Customize link: •...
Page 246: Displaying The Bmc System Log And Log Events
DSView Installer/User Guide Displaying the BMC system log and log events The System Event Log window displays the BMC events which have occurred during the DSView software session. If a user or a user group to which to a user belongs has Configure Unit Settings access rights for the IPMI 1.5 target device, the Clear Log button will appear in the System Event Log window.
Page 247 Chapter 8: Working with IPMI 1.5 Target Devices From the side navigation bar, click IPMI. Device Info will automatically be selected and the IPMI Device Information window will open. From the side navigation bar, click SEL. The System Event Log window will open. Click on the name of a sensor event name.
Page 248 DSView Installer/User Guide...
Page 249: Chapter 9: Using Tools
CHAPTER Using Tools The DSView management software contains tools that may be used to perform various actions on managed appliances and target devices. This chapter describes the available tools and how to use them. It also explains how to set up and use tasks in the DSView software.
Page 250: Exporting Units
DSView Installer/User Guide Figure 9.1: Units Tools Window Exporting units The Export Units tool will export information about units into a .csv file with the default name unitproperties.csv. You may change the name of the file when it is saved.
Page 251: Exporting Unit Rights
Click Finish. The Units Tools window will open. Exporting unit rights The Export Unit Rights tool will export permission information about units from the DSView management software host. Managed appliance information will be exported into a .csv file with the default name appliance_rights.csv. Target device information will be exported into a .csv file with the default name target_device_rights.csv.
Page 252 Select Appliances to export the rights for managed appliances in your DSView software system. -or- Select Target Devices to export the rights for target devices in your DSView software system. Click Next. The Save Process window will open. Click Next.
Page 253: Merging Target Devices
Chapter 9: Using Tools Click Open. The file will download and open. By default, .csv files are configured to open in Microsoft Excel. If Microsoft Excel is not installed on your computer, you will be prompted to select a text editor to use for opening the .csv file. NOTE: The default filename of the .csv file is appliance_rights.csv if you are exporting DS1800 digital switch, DSI5100, CPS and CCM appliance and DSR switch rights or target_device_rights.csv if you are exporting target device rights.
Page 254: Importing Dsview 2.X Software Databases
DSView management software. If a user had “admin” rights in the DSView 2.x software for all nodes in the tree except for the Topology node, the user will be added as a member and inherit the access rights of an appliance administrator user group member in the DSView management software.
Page 255 DSAuth Migration Utility. The database is saved as a .zip file which may then be imported into the DSView software system using the Import DSView 2.x Database tool. NOTE: The DSAuth Migration Utility will shut down the DSView 2.x DSAuth service as it runs and will restart the service upon completion.
Page 256 DSView Installer/User Guide about the DSView 2.x software database backup as it is created. A Finished message box will appear when the backup is completed. Click OK in the Finished message box. To import DSView 2.x software databases: From the Units Tools window, click the Import DSView 2.x Database icon or link. The Import DSView 2.x Database Wizard will appear.
Page 257: Using The Managed Appliance Tools
Although the DS1800 digital switches, CPS appliances and DSR switches have been imported from the DSView 2.x software database into the DSView software system, they are not yet compatible with the DSView management software. To complete the configuration and update the firmware on each type of DS1800 digital switch, CPS appliance and DSR switch, you must use the Migrate Units task.
Page 258: Rebooting
To upgrade the firmware on a managed appliance: NOTE: A valid Flash file must exist in the DSView software server’s firmware repository for the DS1800 digital switch, DSI5100, CPS or CCM appliance or DSR switch to use this command. Optionally, one or more managed...
Page 259: Resynchronizing Managed Appliances
When a DS1800 digital switch, DSI5100, CPS or CCM appliance or DSR switch changes, it may not be properly represented in the DSView software system. For example, a target device may be added, removed or moved. Resynchronizing will update these and other changes made to the managed appliance within the DSView software system.
Page 260: Saving A Managed Appliance Configuration
DSView Installer/User Guide Click Allow Target Devices that contain default names to be added to allow target devices that have default names in the switches/appliances to be added to the DSView software database. Click Remove offline connections to remove any connections to target devices that are offline from the DSView software system.
Page 261: Restoring A Managed Appliance Configuration
See Saving a managed appliance configuration on page 242 for more information. Appliance Configuration files are stored in the DSView software server appliance files repository. You may display the available configuration files by selecting the System tab, selecting Appliance Files in the top navigation bar and selecting Configuration in the side navigation bar.
Page 262: Restoring The User Database Of A Managed Appliance
243 for more information. Database files are stored in the DSView software server appliance files repository. You may display the available database files by selecting the System tab, selecting Appliance Files in the top navigation bar and selecting User Database in the side navigation bar.
Page 263: Adding Tasks
From the top navigation bar, click Tasks. The Tasks window will open. Customizing the Tasks window By default, the following fields display in the Tasks window: NOTE: The Next Run and Last Run fields will be blank for a task scheduled on a remote DSView software server. •...
Page 264: Specifying When To Run Tasks
Control power of target devices • Export audit log to comma separated values (.csv) file • Migrate units (configures and upgrades DSView 2.x or AVWorks software units) • Send IPMI chassis control command to target devices • Upgrade firmware of selected appliances of the same type •...
Page 265 Chapter 9: Using Tools • Click on the month name and select a month from the drop-down menu that will appear. -or- Use the arrows at the top of the calendar to move forward and backward by month. • Click on a day in the calendar to close the calendar and fill the field to the left of the calendar with the date you have selected.
Page 266: Adding Tasks Using The Add Task Wizard
Tasks may only be added by DSView software administrators. Task: Backup DSView database and system files This task creates a compressed .zip file containing a backup of your DSView software system. The backup file contains everything necessary to fully restore the DSView software hub server. The backup file is named dsviewBackup.zip by default, but you may also append the date and time to...
Page 267 Type the directory location in which to create the system backup, which may be a local drive on the DSView software server or at a network location specified by a UNC path. The directory name must be entered in case sensitive text if your operating system supports case sensitive filenames.
Page 268 DSView Installer/User Guide To add the task: From the Tasks window, click Add. The Add Task Wizard will appear. Click Next. The Select Task to Add window will open. Select Configure SNMP trap settings on appliance from the drop-down menu.
Page 269 Task: Exporting an audit log .csv file This task exports selected fields from the DSView software system audit log to a .csv file. The exported audit log may be stored on a local or network drive. The audit log is named auditlog.csv by default, but you may also append the date and time to the end of the audit log.
Page 270 Type the directory in which to create the audit log, which may be a local drive on the DSView software server or at a location specified by a UNC path. The directory name must be entered in case sensitive text if your operating system supports case sensitive filenames.
Page 271 (version 3.0) firmware prior to using the Migrate Units command. The recommended procedure is to first import the DSView 2.x software database to the new DSView software system using the Import DSView 2.x Database tool (see Importing DSView 2.x software databases on page 236), followed by running the Migrate Units task on each managed appliance.
Page 272 The Select Options for Migration window will open. Select Enable secure mode if you wish for all DS1800 digital switches, CPS appliances or DSR switches you are migrating to only be accessible by this DSView software system. -or- Uncheck Enable secure mode if you wish for all DS1800 digital switches, CPS appliances or DSR switches you are migrating to be accessible by any DSView software system.
Page 273 Chapter 9: Using Tools The AVWorks software CCM appliance must be added to the DSView software system before it is migrated (see Adding Units on page 81). When you add the appliance, you will be alerted that it must be migrated, along with a link named Add Migration Task, which will take you to the Add Task Wizard.
Page 274 Available Firmware Files list, then click Add. The selected file will be moved to the Firmware File To Update list. Click Next. If needed, the firmware file may be added to the DSView software system from the Appliance Firmware Files window (accessed by selecting the System tab, Appliance Files in the top navigation bar, and Firmware Files in the side navigation bar).
Page 275 Chapter 9: Using Tools To add the task: From the Tasks window, click Add. The Add Task Wizard will appear. Click Next. The Select Task to Add window will open. Select Send IPMI chassis control command to target devices from the drop-down menu. Type a 1-64 character name for the task.
Page 276 DSView Installer/User Guide Task: Updating the firmware of an appliance type This task upgrades the firmware of selected DS1800 digital switches, DSI5100, CPS or CCM appliances or DSR switches. To upgrade other types of managed appliances, you must create additional tasks.
Page 277: Running Tasks Manually
NOTE: Remote tasks that are scheduled on another DSView software Server, may not be run from the DSView software server to which you are logged in. To run a remote task, you must log in to the DSView software server on which the task was created.
Page 278: Deleting Tasks
NOTE: Remote tasks, which are scheduled on another DSView software server, may not be deleted from the DSView software server to which you are logged in. To delete a remote task, you must log in to the DSView software server on which the task was created.
Page 279: Firmware Management
Click Next. The firmware is added and the Completed Successful window appears. Click Finish. The Appliance Firmware Files window will open including the added firmware file. NOTE: Once the file is uploaded, it is no longer needed on the DSView software client from which it was uploaded.
Page 280 DSView Installer/User Guide To display firmware information: From the Appliance Firmware Files window, click on the version of a firmware file. The Firm- ware File Properties window will open. The display includes the firmware version, appliance type, firmware creation date, country and language of the firmware.
Page 281: Chapter 10: Audit Logs
Audit Log Retention Time window. NOTE: Audit log information is stored in the DSView software database and is replicated. Increasing the audit log retention time may impact the performance of your DSView software system. It is recommended that old audit log entries be archived to .csv files by scheduling tasks.
Page 282: Figure 10.1: Audit Log - All Window
Sessions). Clicking on a link beneath Severity Level or Event Category in the side navigation bar will display a window containing a listing of all audit log events in the DSView software system that belong to that particular type.
Page 283: Table 10.1: Audit Log Severity Icons
(KVM, serial or virtual media), DSView software server, user and so on. For example, an MIB-II interface link up trap would contain Appliance change of state in the Description column, while the Detailed Description column would contain Generic link up interface 1.
Page 284: Dsview Management Software Events
Unit Deleted event is detected. See Using the Customize link in windows on page 14 for more information. DSView management software events Table 10.2 lists the appliance events that may occur within a DSView software system. Table 10.2: Appliance Events Event ID...
Page 285: Table 10.4: Authentication Events
DSView software server configuration 2:64 2:131 Database restore failed was updated 2:65 DSView software server deleted Table 10.4 lists the authentication events that may occur within a DSView software system. Table 10.4: Authentication Events Event ID Description Event ID Description Authentication successful...
Page 286: Table 10.5: User And User Group Events
LDAP search returned bad 3:16 authentication failed continuation reference Server authentication failure Table 10.5 lists the user and user group events that may occur within a DSView software system. Table 10.5: User and User Group Events Event ID Description Event ID...
Page 287: Table 10.7: Task Events
Task modified Task started manually Task deleted Scheduled task failed Task failed Scheduled task failed Table 10.8 lists the unit status events that may occur within a DSView software system. Table 10.8: Unit Status Events Event ID Description Event ID Description...
Page 288: Displaying Audit Logs
DSView Installer/User Guide Table 10.10 lists the session events that may occur within a DSView software system. Table 10.10: Session Events Event ID Description Event ID Description Session started 9:11 Global modified Session stopped 9:12 Global macro deleted Session terminated...
Page 289: Table 10.11: Top Navigation Bar Audit Log Icons
• System - Displays the Audit Log - System Events window, which displays events related to the DSView management software host server, global settings, licenses, tasks or firmware. • Authentication - Displays the Audit Log - Authentication Events window, which displays events related to user login and authentication.
Page 290: Using The Date Filter
The audit log retains all events occurring in the DSView software system for the specified retention time. The 5000 most recent events may be displayed using the side navigation bar links beneath the Audit Log Views heading in an unfiltered Audit Log window.
Page 291: Displaying The Details Of Audit Log Events
Click Cancel to cancel the action. Enabling and Disabling Audit Log Events Events occurring on your DSView software system may be disabled using the Enabled Audit Log Events window. When an event is disabled, its state will appear as Disabled and the event will not be logged until it is reenabled.
Page 292: Retaining The Audit Log
By default, an audit log is retained for one week. However, you may specify a retention time of up to one year. Audit log information is stored in the DSView software database and is replicated. Increasing the audit log retention time may impact the performance of your DSView software system. It is recommended that old audit log entries be archived to .csv files by scheduling tasks.
Page 293: Changing Email Notifications
Chapter 10: Audit Logs To configure an email notification: From the side navigation bar, click Email Notifications. The Email Notifications window will appear. Click Add. The Add Email Notification Wizard will appear. Click Next. The Specify Email Properties window will open. Type the names of all individuals that you wish to receive a notification in the Send To field.
Page 294: Deleting Email Notifications
Change the subject heading for the notification in the Subject field. The Subject field has a limit of 64 characters. Add or remove events that will cause an email to be sent to the specified individual(s). See DSView management software events on page 266 for more information. To add an event: •...
Page 295: Using The Audit Log Tool
Chapter 10: Audit Logs -or- Click the checkbox to the left of Email Subject at the top of the list to select all notifications listed in the window for testing. Click Test. A confirmation dialog box will appear. Click OK to send the test notification(s). -or- Click Cancel to cancel the action.
Page 296 10. From the File Download dialog box, click Open. The file will be downloaded and will open on the DSView software client. By default, .csv files are configured to open in Microsoft Excel. If Microsoft Excel is not installed on your computer, you will be prompted to select a text editor to open the .csv file.
Page 297: Appendices
Appendix A: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: Check the pertinent section of the manual to see if the issue may be resolved by following the procedures outlined.
Page 298: Appendix B: Tcp Ports
DSView Server Network Properties window. NOTE: The port used for the HTTPS connection may be changed using the DSView Server Network Properties window. The HTTPS port must be specified in the web browser URL if changed from the default (port 443). See Server Properties on page 45 for more information.
Page 299: Figure B.1: Ports Used With A Ds1800 Digital Switch Or Dsr Switch Connection (Kvm) Without Proxy
Appendices DSView Software Server DSView Software Client TCP/IP HTTPS Port 443 TCP/IP TCP/IP TCP/IP Port 2068 Port 8192 HTTPS Keyboard/ Port 3211 Video Port 443 Mouse TCP/IP Port 3211 Firewall with TCP/IP Tunnel Port 3871 Router TCP/IP Port 8192 DSR Switch...
Page 300: Figure B.2: Ports Used With A Ds1800 Digital Switch Or Dsr Switch Proxy Server
DSView Installer/User Guide DSView Software Server TCP/IP DSView Software Client HTTPS TCP/IP Port 1078 Port 3211 TCP/IP TCP/IP TCP/IP Port 3211 Port 1078 HTTPS TCP/IP Port 3871 Firewall with Tunnel TCP/IP Port 8192 Router TCP/IP Port 2068 DSR Switch Figure B.2: Ports Used with a DS1800 Digital Switch or DSR Switch Proxy Server Connection (KVM) If the user wishes to establish a session with another port on the DS1800 digital switch or DSR switch, the same process is used.
Page 301: Figure B.3: Ports Used With A Cps Or Ccm Appliance Connection (Serial) Without Proxy
In a proxied connection, communication between the DSView software server and CPS or CCM appliance occurs over port 22. The SSH connection between the client and the DSView software server is tunneled over port 1078. Figure B.4 illustrates the ports used with a proxied CPS or CCM...
Page 302: Figure B.4: Ports Used With A Cps Or Ccm Appliance Proxy Server Connection (Serial)
DSView software hub server over the specified HTTPS port. Generic appliance ports If you are using a generic appliance in your DSView software system, you may use a Telnet connection through TCP/IP port 23, or an HTTP connection through TCP/IP port 80. The...
Page 303: Figure B.5: Generic Appliance Session Ports
If Active Directory or LDAP external authentication is being used within your DSView software system, TCP/IP ports 389 and 636 are used for connections between the DSView software server and the external authentication server. Port 389 is typically used for non-SSL connections and port 636 is used for SSL connections.
Page 304: Figure B.6: External Authentication Server Ports
Figure B.6: External Authentication Server Ports SNMP ports A DS1800 digital switch, DSR switch, CPS appliance or CCM appliance may be configured to send SNMP traps to the DSView software server in addition to an external SNMP manager. DSView Software Server DSR Switch, CPS Appliance...
Page 305: Figure B.8: Ports Used By Snmp (With External Snmp Manager)
Figure B.8: Ports Used by SNMP (with External SNMP Manager) DSI5100 IPMI proxy appliance ports If a DSI5100 appliance is being used within your DSView software system, TCP/IP ports 3871 and 3502 are used for connections between the DSView software server and the DSI5100 proxy appliance.
Page 306: Figure B.9: Ports Used By Dsi5100 Appliances
DSView Installer/User Guide DSView Software Server DSView Software Client TCP/IP HTTPS Port 3211 TCP/IP HTTPS Port 443 TCP/IP TCP/IP Port 3502 Port 3871 Firewall with Tunnel Port 623 Router DSI5100 Proxy Appliance Target Device Figure B.9: Ports Used by DSI5100 Appliances...
Page 307: Appendix C: Dsr Remote Operations Software
Terminal Applications menu of the DSR switch or the PPP (modem) link will be disconnected. See the DSR Switch Installer/User Guide for more information. Once a modem dial-up connection is established with the switch, select Start - Programs - Avocent DSView 3.0 - DSR Remote Operations on a client computer containing the software.
Page 308: Figure C.1: Using The Dsr Remote Operations Software With A Dsr Switch
DSView Installer/User Guide If the DSView software server is unreachable, the switch will use its internal database to perform remote authentication. If the internal database of the DSR switch fails to authenticate the user when a login is attempted, or the user does not log in before the specified time-out of the DSR switch, the modem connection will be disconnected.
Page 309: Figure C.2: Dsr Remote Operations Window
Status Bar: Displays the tips for selected menu items and the progress of operations. Content Area: Use this area to display information from the DSR switch and control and start DSView software sessions to the DSR switch. Side Navigation Bar: Displays the DSR switching system information you wish to access, which displays in the Content Area.
Page 310: Figure C.3: Dsr Remote Operations Window (Servers View)
DSView Installer/User Guide • EID - The Electronic ID (EID) number of the DSRIQ module attached to the server Figure C.3: DSR Remote Operations Window (Servers View) Specific icons also appear in the Server view. These icons are outlined in Table C.2.
Page 311: Figure C.4: Dsr Remote Operations Window (Power View)
Appendices Figure C.4: DSR Remote Operations Window (Power View) Specific icons also appear in the Power view. These icons are outlined in Table C.3. Table C.3: DSR Remote Operations Content Area Icons (Power View) Icon Description The SPC device socket is powered up The SPC device socket is powered down Version view Selecting Version in the side navigation bar of the DSR Remote Operations window will display...
Page 312: Figure C.5: Dsr Remote Operations Window (Versions View)
• Ensure that users have been added to the internal database of the DSR switch. If the DSView software server is not available, the appliance database is used for appliance authentication. If neither are available, authentication cannot be performed for the switch and an error will be displayed by the DSR Remote Operations software.
Page 313: Figure C.6: Dsr Remote Operations Window
OK to close the dialog box. Once the connection has been established, select Start - Programs - Avocent DSView 3.0 - DSR Remote Operations to start the DSR Remote Operations software on the PC. The Login dialog box will appear.
Page 314: Rebooting A Switch
DSView Installer/User Guide Rebooting a switch NOTE: Users with a User level account may not reboot a switch. To reboot the switch: From the menu bar, select Tools - Reboot Appliance. A confirmation dialog box will appear. Click Yes to reboot the switch.
Page 315 Appendices Managing SPC device sockets Users with User level account privileges cannot change the power state of SPC device sockets. See Built-in User Groups on page 18 for more information. Use the Power view to manage SPC device sockets attached to the switch. See Power view on page 292 for more information.
Page 316: Displaying Switch Version Information
DSView Installer/User Guide The SPC device socket will power down and the icon for the SPC device socket in the content area will change. To cycle the power of an SPC device socket: From the side navigation bar, select Power. A list of SPC device sockets attached to the switch will appear in the content area.
Page 317: Appendix D: Terminal Emulation
Properties dialog box. See To change the terminal emulation mode: on page 199 for more information. VT terminal emulation Table D.1 lists the VT key and keypad numeric codes. Avocent encodes all applicable keys as numeric; decoding is not supported. Table D.1: VT Key and Keypad Numeric Codes...
Page 318: Table D.2: Vt100+ Function Key Support
The VT100+ emulation provides compatibility with the Microsoft headless server EMS serial port interface. The DSView management software Telnet/SSH applet VT100+ terminal emulation works identically to VT100, with the exception of support for the function keys listed in Table D.2.
Page 319: Table D.4: Vt100 Special Keys And Control Keys
Appendices VT100 terminal emulation Table D.4 lists the VT100 special key and control ( ) key combinations and indicates Avocent Ctrl encoding/decoding support, where Yes = supported and No = not supported. Table D.4: VT100 Special Keys and Control Keys...
Page 320: Table D.5: Vt100 Ansi Set And Reset Mode Cursor Keys
DSView Installer/User Guide Table D.4: VT100 Special Keys and Control Keys (Continued) Keys Hex Code Function Mnemonic Encode/Decode Ctrl+R Yes/No Ctrl+S DC3 or XOFF Yes/No Ctrl+T Yes/No Ctrl+U Yes/No Ctrl+V Yes/No Ctrl+W Yes/No Ctrl+X Yes/No Ctrl+Y Yes/No Ctrl+Z Yes/No Ctrl+[...
Page 321: Table D.6: Vt100 Pf1-Pf4 Key Definitions
Esc [ O R Esc [ O S Table D.7 lists the ANSI mode control sequences for VT100 terminal emulation and indicates Avocent encoding/decoding support, where Yes = supported and No = not supported. Table D.7: VT100 ANSI Mode Control Sequences Control Sequence...
Page 322 DSView Installer/User Guide Table D.7: VT100 ANSI Mode Control Sequences (Continued) Control Sequence Definition Encode/Decode Report Terminal Parameters <nbits>; <xspeed>; Esc [ <sol>; <par>; No/No <rspeed>; <clkmul>; <flags>x Esc [ <sol> x Request Terminal Parameters No/No Esc 7 Save Cursor No/Yes Esc [ Pn;...
Page 323 Appendices Table D.7: VT100 ANSI Mode Control Sequences (Continued) Control Sequence Definition Encode/Decode Select Character Set G1 Alt. Character ROM Esc ) 2 No/No Special Graphics Esc [ Ps;..; Ps m Select Graphic Rendition No/No Esc Ps;..;Ps h Set Mode No/No Esc [ Ps g Tabulation Clear...
Page 324 DSView Installer/User Guide Table D.7: VT100 ANSI Mode Control Sequences (Continued) Control Sequence Definition Encode/Decode Esc [ ? 5 l Modes to Reset - Normal Screen Mode No/No Esc [ ? 6 h Modes to Set - Relative Origin Mode...
Page 325: Table D.8: Vt220 Encoding
Appendices VT220 terminal emulation Table D.8 lists the keystroke mapping (encoding) for VT220 emulation. Table D.8: VT220 Encoding VT220 Keyboard PC Keyboard VT220 Keyboard Byte Sequence Delete Delete 0x7F Left Arrow Left Arrow Esc [ D Right Arrow Right Arrow Esc [ C Up Arrow Up Arrow...
Page 326: Table D.9: Vt220 Decoding
Ctrl - F11 Esc [ 3 3 ~ Ctrl - F12 Esc [ 3 4 ~ Table D.9 lists the DSView management software decoding for VT220 terminal emulation. Table D.9: VT220 Decoding VT220 Keyboard Function VT220 Keyboard Byte Sequence Index...
Page 327 Appendices Table D.9: VT220 Decoding (Continued) VT220 Keyboard Function VT220 Keyboard Byte Sequence Set Mode Esc [ ? Delete 1 Character Esc [ P Insert 1 Line Esc [ L Delete 1 Line Esc [ M Up Arrow Esc [ O A Down Arrow Esc [ O B Right Arrow...
Page 328: Table D.10: Vt52 Encoding
VT220 Keyboard Function VT220 Keyboard Byte Sequence Erase Pn Characters Esc [ Pn X VT52 terminal emulation Table D.10 lists the DSView management software keystroke mapping (encoding) for VT52 terminal emulation. Table D.10: VT52 Encoding VT52 Keyboard PC Character Sequence...
Page 329: Table D.12: Vt52 Ansi Mode Auxiliary Keypad Definitions
Enter Same as Return key Esc ? m Esc O m VT320 terminal emulation Table D.13 lists the DSView management software keystroke mapping (encoding) for VT320 terminal emulation. Table D.13: VT320 Encoding VT320 Keyboard PC Character Sequence VT320 Keyboard Byte Sequence...
Page 330 DSView Installer/User Guide Table D.13: VT320 Encoding (Continued) VT320 Keyboard PC Character Sequence VT320 Keyboard Byte Sequence Esc O Q Esc O R Esc O S Esc [ 1 7 ~ Esc [ 1 8 ~ Esc [ 1 9 ~...
Page 331: Table D.14: Vt320 Decoding
Appendices Table D.14 lists the DSView management software decoding for VT320 terminal emulation. Table D.14: VT320 Decoding VT320 Keyboard Function VT320 Keyboard Byte Sequence Index Esc D New Line Esc E Reverse Index Esc M Escape O Esc O Save cursor and attributes...
Page 332 DSView Installer/User Guide Table D.14: VT320 Decoding (Continued) VT320 Keyboard Function VT320 Keyboard Byte Sequence Up Arrow amount specified by Pn Esc [ Pn A Down Arrow amount specified by Pn Esc [ Pn B Right Arrow amount specified by Pn...
Page 333: Appendix E: Regaining Access To The Dsview Software
Appendices Appendix E: Regaining Access to the DSView Software Access to a DSView software system may be lost due to reasons such as: • Being locked out by the DSView management software • Deleting the last DSView software administrator •...
Page 334: Appendix F: Glossary
ADSAP is a protocol used for authentication and authorization of DS1800 digital switches, DSR switches, CPS serial over IP appliance and CCM console management appliance target device sessions in the DSView management software. This is an SSL based protocol that uses X.509 certificates.
Page 335 Browser session A type of target device session in which the target device contains a web server. The DSView software client connects directly to the target device using a web browser. No DS1800 digital switches, DSI5100, CPS or CCM appliances or DSR switches are used for browser sessions.
Page 336 The most widely used standard for digital certificates is X.509. DSR switch The DSR switch is part of the Avocent digital KVM switch series of products that allows KVM signals to be transmitted over a standard TCP/IP connection. DSRIQ module A DSRIQ smart module uses CAT 5 cabling to attach a target device to a DS1800 digital switch or DSR switch.
Page 337 The DSView software client session is a single HTML session between the client web browser and the server. For each DSView software client session, the user must log into the DSView software server. Multiple DSView software client sessions can exist between a given DSView software client PC and the DSView software server.
Page 338 A graceful shutdown is identical to a shutdown performed by selecting Start - Shutdown and then selecting Shut down in the Shut Down Window dialog box. In the DSView management software, a graceful shutdown may be performed on IPMI 1.5 target devices managed by a DSI5100 appliance.
Page 339 (typically a server). KVM sessions are connected through a DS1800 digital switch or DSR switch. Tiered analog switches may also be part of the connection. A KVM Video Viewer connection exists between the DSView software client and the target device. LDAP (Lightweight Directory Access Protocol) LDAP is a set of protocols for accessing information directories.
Page 340 0 indicates that any thresholds less than zero do not contain hysteresis. OSCAR interface The OSCAR interface is a tool that is built in to Avocent appliances and allows a user connected to the local KVM port to display and change settings in a DS1800 digital switch, CPS appliance, CCM appliance or DSR switch.
Page 341 When used alone, a session refers to a target device session. See the definition of a target device session for details. Site A site is a location that contains a managed appliance, DSView software server or both. SNMP (Simple Network Management Protocol)
Page 342 MIBs and return this data to the SNMP requesters. SNMP manager The SNMP manager is an optional component (outside of the DSView software system) that enables the monitoring of many cross-platform devices using SNMP information. SNMP managers are also called network management systems (NMS).
Page 343 The web resources include Java servlets, JavaServer Pages ™ (JSPs), static documents (such as HTML documents), and applets that can be deployed in a DSView software client web browser. Web applications must run in the context of a web application server such as the DSView software server.
Page 344 DSView Installer/User Guide X.509 is the most widely used standard for defining digital certificates. X.509 is an International Telecommunications Union (ITU) recommendation, which means that the standard has not yet been officially defined or approved. As a result, companies have implemented the standard in different ways.
Page 345: Index
266 task events 269 mode (virtual media) 112 testing email notifications 276 regaining access to DSView software 315 unit events 268 types 79 unit status events 269 Active Directory authentication service...
Page 346 DSView Installer/User Guide changing the IP addresses 96 Certificates changing user browsing settings for Active about 27 Directory external services 62 changing a certificate associated with a user changing user browsing settings for LDAP external services 65 correcting security alerts 22...
Page 347 100 displaying IPMI 1.5 target device numeric required for virtual media 187 sensor information 225 upgrading 100 displaying IPMI target device BMC information 222 DSView 2.x software displaying LAN configuration information 223 importing databases into the DSView software...
Page 348 DSView Installer/User Guide system 236 unit 268 migrating units to DSView 3 software unit status 269 compatible units 253 user and user group 268 DSView Explorer EVR1500 environmental monitors 5 bookmarking a window 15 adding 85 changing the color scheme 17...
Page 349 62 unit status 79 changing group schema settings 64 Installation changing user browsing settings 65 configuring the DSView software 37 changing user schema settings 64 hub server minimum requirements 34 removing 65 installing the DSR Remote Operations software...
Page 350 Managed appliances AVWorks software CCM appliances to DSView software compatible units 254 adding a firmware file 261 DSView 2.x software units to DSView 3 adding a generic appliance 85 software compatible units 253 adding a single appliance 82 Mouse settings...
Page 351 Index NTP status and settings (CCM appliances) 97 Properties about hub server properties 45 changing contact properties 90 Operating systems changing hub server network properties 46 supported for client 41 changing spoke server network properties 68 supported for hub server 34 changing unit identity properties 89 OSCAR interface changing unit location properties 89...
Page 352 286 changing CPS or CCM appliance session specifying destination settings 99 settings 110 specifying DSView software trap destinations changing KVM session settings 111 changing virtual media session settings 111 specifying SNMP community settings 99 closing a session 43...
Page 353 Index SPC devices about 5 about 5 access rights displays 92, 149, 155 changing port settings 103 accessing 8, 79 changing socket settings 104 adding 5, 85 displaying in Topology view 76 adding a connection 121 managing sockets using DSR Remote allowing/preventing those with default names Operations software 297 from being added 83, 84...
Page 354 Overview window 86 exporting units 232 managing by custom fields 131 firmware management 261 managing connections 119 importing DSView 2.x software databases 236 managing port settings 100 merging target devices 235 showing 78 rebooting a managed appliance 240...
Page 355 147 connecting to an existing KVM session 160 unlocking 143 displaying current users 186 user options when using DSView Explorer 18 enabling scaling types 166 validating on an external authentication server using the Add Task Wizard 258...
Page 356 187 Export Unit Rights 234 unmapping drives 190 Export Units 233 VPNs 29 Import DSView 2.x Database 238 VT terminal emulation 299 Merge Target Devices 235 VT100 terminal emulation 301 Restore Appliance Configuration 243 VT100+ terminal emulation 300...
Page 358 For Technical Support: Email: support@avocent.com www.avocent.com Avocent Corporation Avocent International Ltd. 4991 Corporate Drive Avocent House, Shannon Free Zone Huntsville, Alabama 35805-6201 USA Shannon, County Clare, Ireland Tel: +1 256 430 4000 Tel: +353 61 715 292 Fax: +1 256 430 4031...

Avocent DSView Installer/User Manual

List of Figures

Chapter 1: Product Overview

Chapter 2: Installation

Chapter 3: Dsview Software Servers

Chapter 4: Managing Units

Chapter 5: Managing User Accounts

Chapter 6: Using the Video Viewer

Chapter 7: Using the Telnet/Ssh Applet

Chapter 8: Working with IPMI 1.5 Target Devices

Chapter 9: Using Tools

Chapter 10: Audit Logs

Appendices

Appendix A: Technical Support

Appendix B: TCP Ports

Appendix C: DSR Remote Operations Software

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Summary of Contents for Avocent DSView