Avocent Network Device SPC420 Installer/User Manual
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Avocent Network Device SPC420 Installer/User Manual

Avocent Network Device SPC420 Installer/User Manual

Avocent network device user guide
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  • Page 1 DSVIEW ® Installer/User Guide...
  • Page 3 Management Software Version 3.7 Installer/User Guide Avocent, the Avocent logo, The Power of Being There, DSView, DSR, MergePoint, AlterPath, AutoView, OutLook, OSCAR, AVWorks, LANDesk, Dambrackas Video Compression and Cyclades are registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners.

  • Page 5: Table Of Contents

    Uninstalling the DSView 3 Software ... 18 Closing a DSView 3 Software Session... 19 Java Installation ... 19 Avocent Viewer Plug-in Installation... 20 Installing the DSR Remote Operations Software... 21 Chapter 3: DSView 3 Explorer Windows... 23 Accessing Target Devices ... 24 Using the Side Navigation Bar ...
  • Page 6 DSView 3 Software Installer/User Guide Displaying pages ... 29 Bookmarking a window ... 30 Printing a window ... 30 Refreshing a window ... 30 Using keyboard commands... 31 Chapter 4: Basic Operations... 33 DSView 3 Help... 33 Configuring the DSView 3 help location... 33 Installing DSView 3 help on a local server ...
  • Page 7 Server certificates... 61 Avocent proxy server ... 65 Server trap destinations... 66 Client session information... 66 DSView 3 software modem sessions... 67 Email... 68 Unit status polling ... 69 Backing up and Restoring Hub Servers Manually ... 69 Spoke Servers... 72 Replication...
  • Page 8 DSView 3 Software Installer/User Guide Automatic Discovery... 135 Automatic Inheritance for Group Memberships and Properties... 135 Chapter 10: Managing Units... 137 Appliance Configuration Templates ... 137 Saving appliance configuration templates ... 137 Modifying appliance configuration template properties... 138 Applying appliance configuration templates... 138 Unit Properties ...
  • Page 9 Active modem sessions ... 179 Connections to Units ... 181 Merging virtual and physical target device connections ... 183 Chapter 13: Data Logging ... 185 Configuring Data Logging ... 186 Enabling the SSH server... 187 Enabling the Syslog server ... 187 Enabling and disabling data logging on units ...
  • Page 10 viii DSView 3 Software Installer/User Guide Chapter 16: DS Zones... 219 Managing and Accessing Zones ... 219 Enabling DS Zones ... 219 Creating zones ... 219 Accessing zones ... 220 Transferring units to a zone ... 221 Managing zone properties... 221 Using Zones ...
  • Page 11 User Group Access Rights ... 246 Chapter 19: Using the Video Viewer... 249 About the Video Viewer ... 249 Window Features ... 250 Opening a KVM Session ... 251 Closing a Video Viewer Session ... 254 KVM Session Profiles ... 254 Using Menu Commands to Manage Session Settings...
  • Page 12 DSView 3 Software Installer/User Guide Using Unit Tools... 305 Exporting units ... 305 Exporting access rights ... 307 Merging target devices ... 307 Merging target device endpoints ... 308 Importing DSView 2.x software databases... 309 Importing data ... 312 Using the Managed Appliance Tools... 313 Rebooting...
  • Page 13 Displaying task results ... 334 Deleting tasks ... 335 Changing tasks ... 335 Firmware Management ... 336 Chapter 23: Events and Event Logs... 339 Event Severity and Categories... 339 Email Notifications ... 340 Enabling and Disabling Event Logging ... 343 Displaying the Event Log...
  • Page 14 DSView 3 Software Installer/User Guide...

  • Page 15: List Of Figures

    LIST OF FIGU RES List of Figures Figure 1.1: Example System Configuration ... 8 Figure 3.1: Example Avocent DSView 3 Explorer Window Areas... 23 Figure 3.2: Example Side Navigation Bar... 25 Figure 4.1: Typical DSView 3 Software System Firewall Configuration... 51 Figure 4.2: DSView 3 Software System on a VPN ...
  • Page 16 DSView 3 Software Installer/User Guide...

  • Page 17: List Of Tables

    LIST OF TABLES List of Tables Table 1.1: DSView 3 Software System Configuration Descriptions... 8 Table 3.1: DSView 3 Explorer Window Area Descriptions... 24 Table 3.2: Side Navigation Bar Descriptions ... 25 Table 3.3: Filter Text Strings... 27 Table 3.4: DSView 3 Explorer Page Navigation Buttons... 29 Table 3.5: General Keyboard Commands ...
  • Page 18 DSView 3 Software Installer/User Guide Table 15.2: Custom Fields Example: Side Navigation Bar Descriptions ... 210 Table 15.3: Unit Groups Features... 211 Table 15.4: Unit Group Hierarchy Example Descriptions... 212 Table 16.1: Unit Actions in a Zone... 223 Table 16.2: User Actions in a Zone ... 225 Table 16.3: Reports, Events and Data Logging Actions in a Zone ...
  • Page 19 List of Tables xvii Table D.4: VT100 Special Keys and Control Keys... 375 Table D.5: VT100 ANSI Set and Reset Mode Cursor Keys ... 376 Table D.6: VT100 PF1-PF4 Key Definitions ... 377 Table D.7: VT100 ANSI Mode Control Sequences... 377 Table D.8: VT220 Encoding ...
  • Page 20 xviii DSView 3 Software Installer/User Guide...

  • Page 21: Chapter 1: Product Overview

    3 management software version 3.7 is a secure, web browser-based, centralized enterprise management solution that allows users to remotely access, manage, monitor and control target devices through Avocent managed appliances. A session may be launched to a target device with a single point of access.

  • Page 22: System Components

    BIOS updating and configuration backups. Dual stack support for IPv4 and IPv6 The DSView 3 server is a dual stack host for IPv4 and IPv6 network protocols. Several Avocent appliances support IPv6, including DSR service processor (SP) managers and OnBoard SP managers.

  • Page 23: Third Party Products

    You may configure one or more spoke (backup) servers in addition to the hub server. The hub server is responsible for maintaining the master copy of the database in a DSView 3 software system. Only one server in a DSView 3 software system may be configured as the hub server. Spoke servers perform database replication with the hub server.

  • Page 24: Supported Units

    ACS advanced console servers allow users to access serially attached devices over a standard TCP/ IP connection using the Avocent Telnet Viewer, a third party Telnet viewer or a Secure Shell (SSH) client. These serial sessions can be shared among multiple users across multiple DSView 3 servers.
  • Page 25 performance analysis, security and configuration control. It enables enterprises to take inventory, provision, patch, monitor and instantly assess server health and ensure optimum availability. ® switches DSR switches allow KVM signals to be transmitted over a standard TCP/IP network connection. Some DSR switches may be connected using a modem, which provides benefits for branch offices such as low cost and dial-up performance.
  • Page 26 Shell 2 (SSH) or VMware viewer session to supported virtual machines from a single point of access. For more information, see the Virtualization plug-in documentation. Licenses may be required; see your Avocent representative or www.avocent.com for more information. Blade chassis The DSView 3 software plug-in for Blade Chassis allows you to access multi-vendor blade chassis and blades from the DSView 3 software.

  • Page 27: Target Devices

    Power Distribution Units (AlterPath All of the above power devices are supported on DSR switches that contain one or more SPC ports. Avocent and Server Technologies power devices are also supported on CCM and CPS appliances. System Configuration Figure 1.1 illustrates an example system configuration using the DSView 3 management software.
  • Page 28 DSView 3 Software Installer/User Guide Figure 1.1: Example System Configuration Table 1.1: DSView 3 Software System Configuration Descriptions Number Description DSView 3 Software Client Hub DSView 3 Software Server Spoke DSView 3 Software Servers (Optional) External Authentication Servers (Optional) SNMP Manager (Optional) TCP/IP Replication ACS Advanced Console Server...

  • Page 29: Chapter 2: Installation

    CHAPTER Installation This chapter describes the following installation sequence: • What you should do before installing the DSView 3 software • Installing the DSView 3 software • Configuring the DSView 3 software, plus considerations when upgrading • Running the DSView 3 software, that is, start a client session Final sections describe how to change your password, uninstall the software, end a DSView 3 software session and install Java.

  • Page 30: Before Installing And Configuring The Dsview 3 Software

    Before installing the DSView 3 management software, install the managed appliance hardware. If the computer will be a hub server, you will need the license key obtained from Avocent and provide a username and password to use for initial log in.
  • Page 31 Click Next to reinstall the software, or click Cancel to stop the reinstallation. Click Check for UPDATES and then click Next to check the Avocent web site for the most recent DSView 3 software installation package. Go to step 5.
  • Page 32 Checking for an Updated version installation program.) If the default TCP port used by the Avocent proxy server (TCP port 1078) is not available, the Define TD (target device) Session Viewer Proxy TCP port window will open. Type the port you want to use in the TCP port # field, then click Next.

  • Page 33: Upgrading The Dsview 3 Software

    12. When the software has finished installing, the Successful Service Startup message box will appear. Click Continue. 13. The Installation Complete window will open. • To begin configuration of the DSView 3 software, click Done; see Configuring the DSView 3 Software on page 14. A Security Alert dialog box will appear containing certifi- cate information and a warning that the generator of the certificate is not trusted.

  • Page 34: Recommended Upgrade Process

    DSView 3 Software Installer/User Guide revisions, but in cases where new functionality is not supported until the firmware is upgraded, the DSView 3 software will indicate this in the GUI. Recommended upgrade process NOTE: In order to safely upgrade the DSView 3 software, and to provide for a roll-back path in case of upgrade failures, perform each of the following steps.
  • Page 35 Role window. The hub server should be installed before any spoke servers are added. What you will need If the computer will be a hub server, you will need the license key obtained from Avocent and provide a username and password to use for initial log in.

  • Page 36: Running The Dsview 3 Software

    DSView 3 Software Installer/User Guide NOTE: The DSView 3 software versions of the spoke server and the hub server must match in order to register the spoke server. For example, you may not register a spoke server running DSView 3 software version 3.0 with a hub server running DSView 3 software version 3.2.

  • Page 37: Opening A Client Session

    If you are opening the session on the DSView 3 server, you may select Start - Programs - Avocent DSView 3 - DSView Software. Accept all security alerts that may appear as the client computer connects to the DSView 3 server.

  • Page 38: Regaining Access

    Select Start - Settings - Control Panel. The Control Panel will appear. From the Control Panel, click Add/Remove Programs. The Add/Remove Programs dialog box will appear. Select Avocent DSView 3 and then click Change/Remove. The Uninstall Avocent DSView window will open. Click Uninstall.

  • Page 39: Closing A Dsview 3 Software Session

    The Telnet/SSH applet may work with other versions; the Video Viewer requires that version. On Windows clients, Java is required to run the Avocent Telnet/SSH Viewer. If the Win32 PuTTY Telnet/SSH Viewer is selected in the user’s profile, then Java is not required on the client. On a Windows client, it is recommended that the JRE (Java Runtime Environment) be installed in the C:\Program Files\ location.

  • Page 40: Avocent Viewer Plug-In Installation

    Restart the browser, and click an Action link. Avocent Viewer Plug-in Installation On Windows clients, the Video Viewer, Telnet and VNC Viewers require the Avocent Viewer Plug-in. If you are using Firefox 2 or Internet Explorer, the plug-in downloads automatically from the browser window.

  • Page 41: Installing The Dsr Remote Operations Software

    Chapter 2: Installation Installing the DSR Remote Operations Software NOTE: Installing and using the DSR Remote Operations software is optional. If your DSView 3 software system includes DSR1021, 1022, 1024, 1020, 1030, 1031, 2020, 2030, 2035, 4020, 4030, 8020, 8030 or 8035 switches, you may use the DSR Remote Operations software for switch access using a dial-up point to point protocol (PPP) modem connection when an Ethernet connection is unavailable.
  • Page 42 DSView 3 Software Installer/User Guide...

  • Page 43: Chapter 3: Dsview 3 Explorer Windows

    CHAPTER DSView 3 Explorer Windows When a user has been logged in and authenticated, the Avocent DSView 3 Explorer window opens. From the DSView 3 Explorer window, you may view, access and manage units. Figure 3.1: Example Avocent DSView 3 Explorer Window Areas...

  • Page 44: Accessing Target Devices

    DSView 3 Software Installer/User Guide Table 3.1: DSView 3 Explorer Window Area Descriptions Number Description Top option bar - Use the top option bar to bookmark a DSView 3 software window, refresh a window display, print a page, log out of a software session or access online help. The name of the logged in user appears on the left side of the top option bar.
  • Page 45 Unit Views Target Devices Appliances ACS48 DSR1031 DSR8035 Recently Accessed Active Sessions Figure 3.2: Example Side Navigation Bar Table 3.2: Side Navigation Bar Descriptions Number Arrow Description Expand All Nodes - Click this arrow in the upper right corner to expand all nodes and display additional links.

  • Page 46: Using Windows

    DSView 3 Software Installer/User Guide Using Windows Sorting information in a window The order of rows in a list may be changed by clicking the heading of one of the displayed columns. When you click a column heading, the order of the list rows will change to alphabetically ascending, based on that column.

  • Page 47: Saving Information In A Window

    Table 3.3: Filter Text Strings Typed in the Filter Field <String> “<String>” <String1> AND <String2> <String1> OR <String2> (<String>) NOT <String> To filter the list in a window: In a window containing a Filter field, type a text string in the field. Searches are not case sensitive.

  • Page 48: Using The Customize Link In Windows

    DSView 3 Software Installer/User Guide Clicking OK in the message box will exit the current window without saving the changes. If you want to save the changes you have made, click Cancel in the message box, then click Save in the window.

  • Page 49: Displaying Pages

    topology view enabled, the number of items per page includes children, even if the display is collapsed and the children are not visible. To show hidden items in a Units View window (see Showing and hiding units on page 107). Check the Show hidden items checkbox.

  • Page 50: Bookmarking A Window

    DSView 3 Software Installer/User Guide (whether or not the entire page is visible). However, for multi-page displays, items listed on other pages will not be included in the selection. The only time you can select all items on all pages of a multipage display in one step is when you are setting access rights from a Units View windows.

  • Page 51: Using Keyboard Commands

    Using keyboard commands In addition to using a mouse, certain keyboard commands may be used to select and change items in windows. Table 3.5: General Keyboard Commands Description Transfers focus to the next control in the window, including the calendar Shift-Tab Transfers focus to the previous HTML control Table 3.6 lists the keyboard commands that may be used when a calendar is enabled and has focus.
  • Page 52 DSView 3 Software Installer/User Guide...

  • Page 53: Chapter 4: Basic Operations

    NOTE: The DSView 3 Help section only applies to DSView 3 software versions 3.5 or later. The DSView 3 help is hosted on the Avocent web site. If you do not have continuous access to the Internet, you may wish to install the help on the local DSView 3 server.

  • Page 54: Installing Dsview 3 Help On A Local Server

    NOTE: If your DSView 3 software version is several versions prior to the current version, the help may not be available on the Avocent web site. In this case, when you access the help from the web, you are prompted to save a .zip file of the help to the local device.

  • Page 55: Legal Notice

    Legal Notice You may enable or disable the display of a legal caption and disclaimer prior to users logging in to the DSView 3 software. When enabled, the legal disclaimer is displayed every time a user logs in. The legal notice feature affects all DSView 3 servers in the system after replication; see Replication on page 75.

  • Page 56: Profiles

    DSView 3 Software Installer/User Guide NOTE: When PCI compliance is enabled, the exporting of the DSView 3 server CSR files, PEM certificates and SSH keys does not submit the request to the client's browser; instead the files are saved in the DSView 3 server user's home directory.

  • Page 57: Changing The Color Scheme

    • If you select Automatically collapse navigation tree nodes, a currently-expanded tree node will be collapsed when you select another tree node. • If you select Preserve navigation tree state, a currently-expanded tree node will remain expanded when you select another tree node. •...

  • Page 58: Choosing The Serial Session Application

    Type and confirm the new password. Click Save. Choosing the serial session application You may specify the application to be used for serial sessions to target devices. • DSView 3 software Telnet Viewer (Avocent Session Viewer) • Win32 PuTTY Telnet/SSH application • Third party application NOTE: If you use a third party Telnet application, the first time you attempt to launch a session, you will be prompted to confirm the use of that application.

  • Page 59: Specifying An Ssh Key

    As an alternative, the administrator may specify the certificate in the user account properties. See User certificates on page 235. To enable user settable certificates: NOTE: Only DSView 3 software administrators may access this procedure. Check the Allow user to set own certificate checkbox. Click Save.

  • Page 60: Enabling User Credential Caching

    DSView 3 Software Installer/User Guide Enabling user credential caching User credential caching provides a single sign-on method for accessing units supported by certain plug-ins. If enabled, the credentials used to log in to the DSView 3 software are maintained in a secure internal cache.

  • Page 61: Preemption Levels

    Table 4.1: Built-In User Group Allowed Operations (Continued) Operation Add, change and delete units Add, change and delete unit groups Configure access rights Add, change and delete sites, departments and locations Add, change and delete external authentication services Add, change, delete user accounts and user-defined user groups All event-related operation Change your own password...

  • Page 62: Internet Explorer Considerations

    DSView 3 Software Installer/User Guide group with a preemption level of 4 may preempt other level 4 users or user groups, as well as those with a level 1, 2 or 3 setting. Table 4.2: User and User Group Preemption Levels Preemption Level Description The default preemption level for a new local user of a KVM switch or serial console appliance.
  • Page 63 If the required ActiveX control could not be loaded, a red X will appear in the Avocent Session Viewer message box. The ActiveX control may fail to load for one of the following reasons: •...

  • Page 64: Security Zones

    Specify settings for the Local Intranet and Internet security zones. When a DSView 3 software client accesses a hub server using a host name (for example, https://avocent), the Local Intranet security zone will be used. When a client accesses a hub server using a web address with periods (for example, https://www.avocent.com), the Internet security zone will be used.

  • Page 65: Advanced Internet Options

    To display or change the restrictions of a security zone: In Internet Explorer, select Tools - Internet Options. The Internet Options dialog box appears. Click the Security tab. Select the security zone you wish to view. Click Custom Level. The Security Settings dialog box appears. Ensure that the following security settings are set to Enabled or Prompt.

  • Page 66: Certificates

    DSView 3 Software Installer/User Guide • Disable script debugging • Play animations in web pages • Show pictures • Print background colors and images • Use SSL 2.0 • Use SSL 3.0 Select Enable Integrated Windows Authentication if the DSView 3 software is using Integrated Windows Authentication.

  • Page 67: System Certificate Policy And Trust Store

    • Uniquely identifies the DSView 3 server to DSView 3 software clients connecting to the server using web browsers • Uniquely identifies the DSView 3 server to other DSView 3 servers in the system and provides for secure transactions between them •...
  • Page 68 DSView 3 Software Installer/User Guide Enable/disable checkboxes or select values as indicated for each setting. Table 4.3: System Certificate Policy Feature Chain Building Authority Info Access (AIA) Max chain length Chain Validation Partial chains Usage flags Validity period Verify signatures Certificate Revocation Lists (CRL) CRL checks Distribution points...

  • Page 69: Integrated Windows Authentication

    SSO is supported but it must first be configured in the web browser and AD server; see the documentation included with your browser and AD server or contact an Avocent technical support representative for assistance. NOTE: When accessing the DSView 3 client using Integrated Windows Authentication, the browser URL must include the DSView 3 intranet name.

  • Page 70: Firewalls

    3 software client and the DSView 3 server. The other TCP port (default=1078) is used for the Avocent Proxy Protocol to tunnel video and Telnet traffic. Both ports are configurable. If you are using the DSView 3 management software through a firewall, we recommend the following: •...

  • Page 71: Vpns

    Figure 4.1: Typical DSView 3 Software System Firewall Configuration Table 4.4: Typical DSView 3 Software System Firewall Configuration Descriptions Number Description DSView 3 Software Client HTTPS Proxy Firewall VPNs A Virtual Private Network (VPN) is a secure network that uses public infrastructure and typically includes several Wide Area Network (WAN) components that may impact performance of the VPN.
  • Page 72 DSView 3 Software Installer/User Guide Frequent replication of the DSView 3 software database will increase WAN/VPN traffic but provide steady data reception at the local sites. Infrequent database replication made at the various sites decreases the WAN/VPN traffic but delays the reception of changes at the local site. In addition, the methods used to access devices affects network speed.

  • Page 73: Nat Devices

    NAT Devices NAT devices enable a company to use more internal IP addresses than they have assigned to managed appliances. The IP addresses are not exposed outside of the NAT device. NAT devices are typically used with a DSL broadband router. A DSView 3 software client is connected to the NAT device, as shown in Figure 1.6, which then connects to the corporate network using a VPN.

  • Page 74: Licenses

    If additional license keys are added during the trial and the demo key expires, the add-on keys will have to be re-entered when a new license key is installed. Contact Avocent for information about obtaining licenses. Number Description...
  • Page 75 Access API and Web Services API Installer/User Guide. Total number of zones that can be created. Total number of non-Avocent KVM switches that can be managed. These switches are supported by plug-ins; see the corresponding plug-in documentation for specific requirements.

  • Page 76: Adding A New License Key

    Click License Keys in the side navigation bar. The License Keys window will open. Click Add. The Add License Key window will open. If you did not receive a license key, click the http://www.avocent.com/activation link to obtain a license key.

  • Page 77: Isv Partners

    DSView 3 software to the console of the Ipswitch WhatsUp Professional. Only members of the DSView 3 administrators user group may configure ISV partner URLs. See the Avocent web site for more information about the ISV partners program. To add or change the partner URLs: Click the Units tab.
  • Page 78 DSView 3 Software Installer/User Guide...

  • Page 79: Chapter 5: Dsview 3 Servers

    DSView 3 server certificate presented to DSView 3 software client web browsers. When the Avocent proxy server is used, DSView 3 software client KVM and serial session requests are sent through the DSView 3 server rather than directly to the KVM switch or...
  • Page 80 DSView 3 Software Installer/User Guide Table 5.1: Server Properties (Continued) Property Description The DSView 3 server polls KVM switches or serial console appliances to determine if they are responding. If the managed appliance does not respond, the DSView 3 server sends an SNMP Loss Of Communication (LCM) trap or alert to the external SNMP manager.

  • Page 81: Server Certificates

    The selected port must be available on the DSView 3 server. If DSView 3 software clients are located on an external connection, the specified port must be open on the firewall. Click Save. A confirmation dialog box will appear. A web browser error message will appear when Save is clicked. This error message is a normal occurrence.
  • Page 82 DSView 3 Software Installer/User Guide • If you click View Certificate, you may install the certificate; see below. To correct certificate security alerts for client and hub server connections: From the DSView 3 software client, open a client session; see Opening a client session on page 17.
  • Page 83 To create a CSR: Click the System tab. Click Certificate in the side navigation bar. The DSView Server Certificate Properties window will open. Click Get CSR. A File Download dialog box will appear. Click Open. The CSR is downloaded and displays in the configured text editor. -or- Click Save.
  • Page 84 DSView 3 Software Installer/User Guide Type the complete name of the state or province where the organization is located. Type the two-character ISO country code for the country where the organization is located. Click Next. Go to step 7. The Select Certificate to Import window will open. Type the full directory and filename for the SSL certificate file you wish to import to the DSView 3 server or browse to the file location.

  • Page 85: Avocent Proxy Server

    The preset port 1078 is used for DSView 3 software client communication with the Avocent proxy to the logged in DSView 3 server. If you wish to change the port, enter a port value in the range 1-65535 in the Port field.

  • Page 86: Server Trap Destinations

    DSView 3 Software Installer/User Guide • Click Use the proxy server only for clients not on the same network as this DSView Server to enable all external and internal clients on a different network than the current DSView 3 server to communicate with the managed appliances using the DSView 3 proxy server.

  • Page 87: Dsview 3 Software Modem Sessions

    Check the Enable Integrated Windows into the DSView 3 software using the Windows user’s computer credentials. Web browser settings may need to be modified to allow users to automatically log in using Integrated Windows Authentication; see your web browser documentation. To enable only DSView 3 software clients with IP addresses entered in the Address List to communicate with managed appliances, check the Restrict by address range checkbox.

  • Page 88: Email

    DSView 3 Software Installer/User Guide Specify the following Dial Up settings: In the Server Prefix field, type the dial-up prefix for the DSView 3 server to obtain an outside line. This prefix will be added to the unit phone number. Enter the IP address range to be used in dial-up connections in the From address and To address fields.

  • Page 89: Unit Status Polling

    Click Email in the side navigation bar. The DSView Server Email Server Properties window will open. Type a new address for the SMTP server that sends email notifications as a domain name or an IP address in standard dot notation (xxx.xxx.xxx.xxx). If your SMTP server requires login credentials, select Login required to access SMTP server and type a username and password, then confirm the password.
  • Page 90 In the Start menu on your desktop, select Start - Programs - Accessories - Command Prompt. A command prompt window will open. Change directories to the directory in which the DSView 3 software is installed (typically C:\Program Files\Avocent DSView 3\bin). Enter DSViewBackupRestore...
  • Page 91 To manually back up a hub server using the Backup and Restore Utility dialog box on a supported Windows system: In the Start menu on your desktop, select Start - Programs - Avocent DSView 3 - Backup and Restore Utility. The DSView 3 Backup/Restore Utility dialog box will appear.

  • Page 92: Spoke Servers

    IP address, port number and certificate, is stored in the hub server’s database. You may specify up to 15 computers as spoke servers. Contact Avocent for information about spoke server licenses. To install licenses, see Licenses on page 54.
  • Page 93 Table 5.2: DSView 3 Software Spoke Server Status (Continued) Status Cause Certificates on the hub server and spoke servers do not match. See Managing hub and Certificates Do Not spoke server certificates on page 64 for information about updating the server Match certificates so that they will match.
  • Page 94 DSView 3 Software Installer/User Guide Type the name of a user with DSView 3 software administrator privileges on the hub server. Type a password for the user. Click Next. The Operation In Progress window will open. The configuration of the spoke server will be saved to the database of the hub server and the spoke server’s certificates will be installed on the hub server.

  • Page 95: Replication

    Promoting spoke servers Promoting a spoke server to be a hub server is usually done only if the current hub server is no longer operational and will not be brought back into service. (For less severe problems with a hub server, the backup and restore operations can be used.) If a spoke server must be promoted, be sure to run the replication task, if possible (see Replication on page 75) on all other spoke servers, then on the spoke server being promoted, immediately...
  • Page 96 DSView 3 Software Installer/User Guide group Accounting and the spoke server’s administrator adds username JohnDoe to the Accounting user group, both names will be added and replicated. In most other instances where the changes are mutually exclusive or some other conflict occurs, the most recent change will be the only change accepted and replicated.
  • Page 97 To display the replication schedule for a spoke server from the hub server: On the hub server, click the System tab. Click Tasks in the top navigation bar. Select the Database Replication task for the spoke server you wish to view. The Task Schedule - Database Replication window will open.
  • Page 98 DSView 3 Software Installer/User Guide...

  • Page 99: Chapter 6: Authentication Services

    CHAPTER Authentication Services Users must be authenticated before they may access or perform any tasks in the DSView 3 management software system. When users log in, they will be prompted for a username and password. The DSView 3 software will look up the login, determine the authentication service to use and forward the login credentials to the appropriate authentication service for verification.

  • Page 100: Dsview 3 Software Internal Authentication Service

    DSView 3 Software Installer/User Guide The DSView 3 software obtains external group membership and external user information when a user logs in. If a user’s group membership changes or the user is deleted externally, the DSView 3 software will not see these changes until the next time the user logs in. You may schedule a task that will automatically verify LDAP, Active Directory and NT external authentication servers to ensure that accounts are still valid;...
  • Page 101 Type a number (from 1-64) in the Minimum Password Length field, or click the arrows to select a number. Check the Passwords Expire checkbox to require a user to change the password after a certain number of days. Specify a number (from 1-365) in the Maximum Expiration (days) field, or select a number.

  • Page 102: Active Directory External Authentication Service

    DSView 3 Software Installer/User Guide Active Directory external authentication service NOTE: When adding an Active Directory external authentication service, you can allow trusted forests to be discovered. A forest is a group of domains, and a forest may have a trusted relationship with other forests. In some configurations, a user may belong to one forest but be assigned to groups in another forest.
  • Page 103 A Partial Windows 2000 username is specified as username. A Full Pre-Windows 2000 username is specified as domain\username. A Partial Pre-Windows 2000 username is specified as username. This option may only be configured for new authentication servers; it cannot be modified. Existing authentication servers are set to the Partial Windows 2000 Username type for compatibility.
  • Page 104 DSView 3 Software Installer/User Guide Click Browse Anonymously to browse users on the external Active Directory authentication server. -or- Click Browse with user credentials to browse users on the external Active Directory authentication based on credentials configured on the server. If this option is selected, do the following: Type the username for an Active Directory account that has browse rights in the User Name field.
  • Page 105 optionally including a sub-domain. See To add an Active Directory external authentication service: on page 82 for an explanation of the valid forms. In the Group Container field, specify the name of the container to search for user groups. This will limit the search scope to that container.
  • Page 106 DSView 3 Software Installer/User Guide 15. To register certificates: To select one or more certificates, click the checkbox to the left of the server IP addresses. To select all certificates on the page, click the checkbox to the left of the IP Address heading.

  • Page 107: Windows Nt External Authentication Service

    NOTE: The DSView 3 server verifies that the new credentials are valid for the AD service. If the credentials are invalid, an error message is displayed. Click Save and then click Close. The User Authentication Services dialog box will appear. Windows NT external authentication service To add a Windows NT external authentication service: Click the Users tab.

  • Page 108: Ldap External Authentication Service

    DSView 3 Software Installer/User Guide Click the name of the Windows NT service. The side navigation bar will change to include the name of the service at the top and, below the name, the information you may define. Click Connection in the side navigation bar. The Authentication Service Connection Settings - NT window will open.
  • Page 109 Click Next. The Specify LDAP Connection Settings window will open. Type the address of the LDAP host in dot notation format (xxx.xxx.xxx.xxx) or type the DNS host name in the Host Address field. Type the number of the port for connecting to the LDAP host in the Port Number field. Specify an SSL encryption mode: •...
  • Page 110 DSView 3 Software Installer/User Guide Type the Base distinguished name (DN) from which to begin searches. field unless the Directory Service has been configured to allow anonymous search. Each Search DN value must be separated by a comma. Type the object class. The default value is group. Type the member attribute.
  • Page 111 • Click Do Not Use SSL to have authentication performed using unencrypted clear text instead of SSL encryption. This method is the least secure and automatically sets the Port Number field to a default port number of 389. • Click Use SSL in Trust All Mode to use SSL encryption for data transmission. All server certificates will be trusted and automatically accepted by the DSView 3 software for transmitting data.
  • Page 112 DSView 3 Software Installer/User Guide Click the name of the LDAP service. The side navigation bar will change to include the name of the LDAP service at the top and, below the name, the information you may define. Click Schema in the side navigation bar. Users will automatically be selected and the Authentication Service User Schema - LDAP window will open.

  • Page 113: Radius External Authentication Service

    -or- Click Browse with User Credentials to browse users on the external LDAP authentication based on credentials configured on the server. If this option is selected, do the following: Type a log in ID in the User Name field, in one of two forms: a fully qualified distinguished name or the username of an account in the base user DN.
  • Page 114 DSView 3 Software Installer/User Guide In the Shared Secret field, type the shared secret (that was configured on the RADIUS server in step 1), which is a password protected field. Microsoft’s implementation allows up to 128 ASCII characters for the shared secret; other servers may have a different limit. Re-enter the shared secret in the Confirm Shared Secret field.

  • Page 115: Tacacs+ External Authentication Service

    TACACS+ external authentication service DSView 3 software supports TACACS+ external authentication. Once the TACACS+ authentication service is added, you may map TACACS+ users to the DSView 3 software database by using the Add User Account wizard. The username added in the DSView 3 software should match the username configured in the TACACS+ server.
  • Page 116 DSView 3 Software Installer/User Guide MS-CHAP - Microsoft Challenge Handshake Authentication Protocol In the Shared Secret field, type the shared secret (configured on the TACACS+ server in step 1), which is a password protected field. (For the shared secret, Microsoft’s implementation allows up to 128 ASCII characters and Cisco’s implementation allows up to 32 ASCII characters;...
  • Page 117 NOTE: The Cyclades ACS advanced console server uses the service “raccess” and the attribute “group_name” for TACACS+ group implementation. 10. Click Next. If the external authentication service is added successfully, the Completed Successful window will open. 11. Click Finish. The User Authentication Services window will open with the new service listed. To change settings for the TACACS+ external authentication service: Click the Users tab.

  • Page 118: Rsa Securid External Authentication Service

    DSView 3 Software Installer/User Guide The Method field will display the group authorization method configured when the TACACS+ authentication service was added. This field cannot be changed. In the Service field, type the appropriate TACACS+ service. If TACACS+ privilege level attribute is the method, the default value is shell. If TACACS+ custom attribute for group names is the method, the default value is raccess.
  • Page 119 The Specify RSA SecurID Connection Settings window will open. Type the 1-512 character path to the sdconf.rec file, or browse to the file location. (This file is created by the RSA Authentication Manager, but is located on the DSView 3 software client machine.) Then, click Next.

  • Page 120: User Authentication Services Window

    DSView 3 Software Installer/User Guide To update the RSA configuration files used by one or more DSView 3 servers to communicate with the RSA Authentication Manager software: Click the checkbox to the left of the server name. To select all DSView 3 servers on the page, click the checkbox to the left of DSView Server at the top of the list.
  • Page 121 To refresh trusted forests: NOTE: Refresh Trusted Forests is only applicable for Active Directory services for which discovering trusted forests was enabled. Click the User tab, then click Authentication Services to open the User Authentication Services window. Select the checkbox next to the primary AD authentication service. Click Refresh Trusted Forests.
  • Page 122 DSView 3 Software Installer/User Guide...

  • Page 123: Chapter 7: Units View Windows

    CHAPTER Units View Windows Units View windows display list of units that have been added to the DSView 3 software database. A user must have unit view access rights to open Units View windows; see About Access Rights on page 144. Also, units will not display if they are hidden; see Showing and hiding units on page 107. Each Units View window contains one or more information fields;...

  • Page 124: Topology View

    DSView 3 Software Installer/User Guide An appliance type will only be listed in the side navigation bar if an appliance of that type has been added to the DSView 3 software database and the user has access to it. For example, if a DSR1021 switch has not been added, that type will not appear in the side navigation bar.
  • Page 125 Ports on an appliance or a cascade switch that do not have units attached are also listed. The Status column will indicate No Device Attached and the Type column will indicate the default valid connection type for that port. The Action column will indicate Attach Device; see the procedure in this section for how to attach device from this link.

  • Page 126: Accessing Units View Windows

    DSView 3 Software Installer/User Guide • To attach a target device that has already been added to the DSView 3 software system, enable the Attach to an Existing Target Device radio button, enter the name in the Device Name field and then click Next. •...

  • Page 127: Showing And Hiding Units

    Showing and hiding units Hiding turns off the display of units in the window, but does not remove the units from the DSView 3 software system. To hide a unit: In a Units View window (see Accessing Units View windows on page 106), click Customize. The Units View Customization window will open.
  • Page 128 DSView 3 Software Installer/User Guide • Name in Appliance - Name of the unit as defined in the appliance. Click on the name to display or change unit information. • Name in DSView - Name of the unit as defined in the DSView 3 software database. •...
  • Page 129 For example, a target device that is only attached to a serial console appliance will not contain a KVM Session link. If a target device has a connection to both a serial console appliance and a KVM switch, a KVM Session link will appear. As shown in Figure 7.1, other available actions that have been enabled may be accessed by clicking the Alternate Actions arrow to the right of the action with the highest precedence.
  • Page 130 DSView 3 Software Installer/User Guide Table 7.2: Action Links (Continued) Action link <Service Name> <Connection Name> * In addition to the units listed in this column, one or more of these connection types may be valid for units supported by plug-ins. See the plug-in documentation for details. •...

  • Page 131: Multiple Unit Operations From A Units View Window

    Multiple unit operations from a Units View window From a Units View window, you may delete one or more units (see Deleting Units on page 123) or assign access rights for one or more units (see About Access Rights on page 144). You may also use the Operations button/menu to initiate certain actions on one or more units.

  • Page 132: Unit Overview Windows

    DSView 3 Software Installer/User Guide To view the results for an individual operation, click on the name. The Operation Results window for that operation type will open, indicating: • Status - Current status of the task • Summary - Number of successful/failed/total unit operations (for example, the summary of an operation with a status of ‘Rebooting the unit(s)’...

  • Page 133: Unit Status Window

    Other types of Unit Overview windows may be supported by plug-ins; see the plug-in documentation for more information. To change overview information for a target device: In a Units View window containing target devices (see Accessing Units View windows on page 106), click on the name of a target device.
  • Page 134 DSView 3 Software Installer/User Guide You can filter what units are displayed by selecting a status from the Filter menu. Each unit status is color-coded. The default filtered status is Active Status which displays only currently active units. You can select how often the Unit Status is updated by selecting a time from the Interval menu. You can view the Unit Overview window by double-clicking the unit name, or right-clicking the unit name and selecting Show Unit Overview.

  • Page 135: Chapter 8: Adding And Deleting Units

    CHAPTER Adding and Deleting Units This chapter describes how to add and delete units in the DSView 3 software. Adding Units You may add: • A single managed appliance • A single embedded appliance • Multiple managed appliances based on a range of IP addresses •...

  • Page 136: Wizards That Add Units

    For example, the DSView 3 software can communicate with a DSR switch that has an IPv6 address and with an ACS console server that has an IPv4 address. Several Avocent appliances support IPv6, including DSR switches, ACS console servers, MergePoint SP managers and OnBoard appliances.
  • Page 137 If you were not in an appliance type Units View window when you clicked Add in the first step, the Select Appliance Type window opens. Select Add a single appliance by type, then select a managed appliance from the product list. Click Next. If you were in an appliance type Units View window when you clicked Add in the first step, go to the next step.

  • Page 138: Adding A Single Embedded Appliance

    DSView 3 Software Installer/User Guide these group memberships. Click Next. For more information, see Automatic Inheritance for Group Memberships and Properties on page 135. -or- If you do not want to select groups at this time, click Do not inherit group membership. If one or more cascade switches are connected to the managed appliance, the Configure Cascade Switches window will open.
  • Page 139 • For an HP iLO embedded appliance, go to step 6. • For an NEC IPF embedded appliance, go to step 7. For IBM ASM RSA II embedded appliances: The Configure IBM ASM RSA II Settings window will open. In the Appliance Name field, type a 1-64 character appliance name. The name is not case sensitive.
  • Page 140 DSView 3 Software Installer/User Guide The Configure HP iLO Settings window will open. In the Appliance Name field, type a 1-64 character appliance name. The name is not case sensitive. In the Address field, type a 1-256 character IP address in dot notation form or a DNS name.
  • Page 141 The DSView 3 software will search for managed appliances within the IP address range. When the search is completed, the Select Appliances to Add window will open, listing the results. Add or remove appliances. • To add one or more managed appliances, select the managed appliances in the Appliances found list, then click Add.

  • Page 142: Adding A Generic Appliance Or An Evr1500 Environmental Monitor

    104. To add a power device, see Power Devices on page 165. To add BMCs, see the DSI5100 Operations for the DSView 3 Software Technical Bulletin, available on the Avocent web site. To add a target device: In a Units View window containing target devices (see Accessing Units View windows on page 106), click Add.

  • Page 143: Deleting Units

    Deleting Units When you delete a unit, it is removed from the DSView 3 software database, and all associated connections will also be deleted. You may also choose to delete target devices that are no longer connected when you run the Resync Wizard;...
  • Page 144 DSView 3 Software Installer/User Guide...

  • Page 145: Chapter 9: Synchronizing The Dsview 3 Software Database

    CHAPTER Synchronizing the DSView 3 Software Database This chapter describes how to synchronize the DSView 3 software database with changes that occur on units. Name Synchronization Units and connections in the DSView 3 software system have a “Name in DSView”, which is the name stored in the DSView 3 software database.
  • Page 146 DSView 3 Software Installer/User Guide Automatic name push When automatic name push is enabled, the name push operation occurs automatically when a name is changed in the DSView 3 software. Table 9.1: Automatic Name Push Operation Effects Unit Appliance serial ports Power devices Power device sockets Target devices...

  • Page 147: Automatic Name Pull

    The Automatic Name Push Properties window will open. To enable automatic name push, enable the Push Names from DSView to appliances automatically checkbox. To disable automatic name push, disable the Push Names from DSView to appliances automatically checkbox and go to the last step. Enable the checkboxes for one or more appliance connection types.
  • Page 148 DSView 3 Software Installer/User Guide Table 9.2: Automatic Name Pull Operation Effects (Continued) Unit Cascade switches The following sections describe how to change a unit’s Name in Appliance: • Power device - see Power Devices on page 165 • Power device socket - see Power Device Sockets on page 168 •...
  • Page 149 • Appliance cascade switches window - see KVM Switch and Cascade Switch Settings on page 154 To initiate a name push operation from a Units View window: In a Units View window (see Accessing Units View windows on page 106), click the checkboxes next to one or more units.

  • Page 150: Topology Synchronization

    DSView 3 Software Installer/User Guide To initiate a name pull operation from a Units View window: In a Units View window (see Accessing Units View windows on page 106), click the checkboxes next to one or more units. To select all units on the page, click the checkbox to the left of the heading at the top of the list.

  • Page 151: Automatic Topology Synchronization

    Automatic topology synchronization NOTE: Automatic topology synchronization is not supported on some managed appliances, including the LANDesk ® Server Manager. Alternatively, you may schedule the update topology task to keep these appliances synchronized with the DSView 3 software. See Task: Update topology for selected units on page 331. To enable or disable automatic topology synchronization: Click the System tab.

  • Page 152: Topology Synchronization Options In The Resync Wizard

    DSView 3 Software Installer/User Guide • Default target names allowed for connection types This window is described in Adding Units on page 115. Each of these options has a default value, which you may change. To change the default values of the options in the Add Unit Wizard: Click the System tab.

  • Page 153: Merging Target Devices

    software database. The Resync Wizard does not add offline connections to the DSView 3 software database. • If you enable the Delete target devices that no longer have connections checkbox, by default, any target devices that no longer have connections are permanently deleted from the DSView 3 software database.

  • Page 154: Merging Or Splitting Cascade Switches

    DSView 3 Software Installer/User Guide The merged target devices will contain the name of the first target device in the Target Device to Merge list. For example, if you are merging two target devices named TD1 and TD2, and TD2 is listed before TD1, the merged target device will be named TD2. Click Next.

  • Page 155: Automatic Discovery

    You may change the cascade switch type by selecting from the drop-down menu. If you change the cascade switch name, it must contain 1-64 characters and must not exist in the DSView 3 software database unless it is associated with a multi-user cascade switch. To merge cascade switches, click the checkboxes to the left of the entries, then click Merge.
  • Page 156 DSView 3 Software Installer/User Guide Click Automatic Inheritance in the side navigation bar. To allow new target devices to inherit group membership and properties from the appliance, select Allow new target devices to inherit the group memberships and properties from the corresponding appliance.

  • Page 157: Chapter 10: Managing Units

    CHAPTER Managing Units This chapter describes how to manage unit properties and settings, access rights and local account settings, and how to view unit asset and usage reports. Appliance Configuration Templates Appliance configuration templates allow DSView 3 administrators to quickly configure new units or replace failed units.

  • Page 158: Modifying Appliance Configuration Template Properties

    DSView 3 Software Installer/User Guide In a Units View window containing appliances (see Accessing Units View windows on page 106), select the appliance you want to use as the model for the appliance configuration template. The Unit Overview window opens. Click the Save Configuration Template icon or link.

  • Page 159: Unit Properties

    To apply an appliance configuration template to a new appliance: In a Units View window containing appliances (see Accessing Units View windows on page 106), select the appliance for which you want to apply the appliance configuration template. The Unit Overview window opens. Click the Apply Configuration Template icon or link.
  • Page 160 DSView 3 Software Installer/User Guide • Contacts - Identify the primary and secondary contacts may be helpful for quickly identifying the people to notify if an issue or question arises about a particular unit. • Custom fields - Ten custom fields are available, in which you may specify any information you wish.
  • Page 161 To change the identity properties for a unit: NOTE: Identity properties are visual representations only. Defining incorrect information may cause confusion (for example, mistyping a serial number). In a Units View window (see Accessing Units View windows on page 106), click on the appliance or target device name.
  • Page 162 DSView 3 Software Installer/User Guide To change the contact properties for one or more units from a Units View window: In a Units View window (see Accessing Units View windows on page 106), click the checkbox next to the unit(s). To change contact properties for all units in the page, click the checkbox to the left of Name at the top of the list.
  • Page 163 To change the note properties for one or more units from a Units View window: In a Units View window (see Accessing Units View windows on page 106), click the checkbox next to the unit(s). To change note properties for all units in the page, click the checkbox to the left of Name at the top of the list.

  • Page 164: About Access Rights

    DSView 3 Software Installer/User Guide To change the DSView 3 server network property for one or more units from a Units View window: In a Units View window (see Accessing Units View windows on page 106), click the checkbox next to the unit(s). To change the DSView 3 server property for all units in the page, click the checkbox to the left of Name at the top of the list.

  • Page 165: How Access Rights Can Be Assigned

    • Configure unit settings - see Target Device Settings on page 150 • View data logging - this access right can be set only for target devices connected to appliances that support data logging; see Chapter 13 beginning on page 185 For certain managed appliances, you may specify whether a user or members of a user group are allowed to: •...

  • Page 166: Unit Access Rights

    DSView 3 Software Installer/User Guide • You may assign access control rights from a unit perspective. From this perspective, you select one or more units, specify the users/user groups for which rights will be assigned, then allow/ deny the permission to perform the action for each user/user group. See Unit Access Rights on page 146.

  • Page 167: Managed Appliance Status

    gray and unchangeable, and indicate the inherited value. If the inherited settings indicated both Allow and Deny, the inherited value is Deny, which takes precedence. To disable the inherit functionality, uncheck the Inherit checkbox. • If none of the checkboxes are checked, the access right is neither allowed nor denied. Repeat the preceding step to change access rights for other users/user groups.
  • Page 168 DSView 3 Software Installer/User Guide Click Save and then click Close. The Units View window will open. To change the IP addresses of DSView 3 servers used for managed appliance authentication: In a Units View window containing appliances (see Accessing Units View windows on page 106), click on the appliance name.

  • Page 169: Managed Appliance Snmp Settings

    To enable or disable secure mode on an appliance: In a Units View window containing appliances (see Accessing Units View windows on page 106), click the checkbox next to the unit(s). Click Operations, then select Enable Secure Mode from the drop-down menu. Managed Appliance SNMP Settings This procedure is valid for supported KVM switches and serial console appliances.

  • Page 170: Target Device Settings

    DSView 3 Software Installer/User Guide To enable SNMP manager settings, click Managers in the side navigation bar. The Appliance SNMP Manager Settings window will open. Type the IP addresses, in standard dot notation (xxx.xxx.xxx.xxx), for up to four SNMP managers. Then, click Save. To specify SNMP community settings, click Community in the side navigation bar.

  • Page 171: Target Device Services

    Click Appliance Settings in the side navigation bar, then click Target Devices. The Target Devices window will open. Click on a target device name. Change the appliance name for the target device. If the automatic name pull feature is enabled, see Automatic name pull on page 127 for the effect.

  • Page 172: Target Device Naming

    DSView 3 Software Installer/User Guide To change service options: In a Units View window containing target devices (see Accessing Units View windows on page 106), click on a target device name. In the side navigation bar, click Properties, then click Services. The Unit Services window will open.

  • Page 173: Iq Module Settings

    Click Save. To adjust target device names: In a Units View window containing appliances, select the appliance(s) for which you want to adjust target device names. Select Adjust Target Device Names from the Operations menu. Select a location name from the menu for each appliance. -or- Enter a new location name in the field for each appliance.

  • Page 174: Kvm Switch And Cascade Switch Settings

    DSView 3 Software Installer/User Guide Click Appliance Settings, click Ports and then click IQ Modules in the side navigation bar. The Appliance IQ Modules window will open. Click Delete Offline. A confirmation dialog box will appear. Confirm or cancel the deletion. To upgrade IQ modules: NOTE: Offline IQ modules may not be selected for upgrading.
  • Page 175 To display cascade switch port settings and initiate a push/pull name operation: In a Units View window containing appliances (see Accessing Units View windows on page 106), click on the KVM switch name. Click Appliance Settings in the side navigation bar. Click Ports and then click Cascade Switches.

  • Page 176: Oscar Interface Settings

    DSView 3 Software Installer/User Guide You may also change the name of a cascade switch in the DSView 3 software database by using the Merge Cascade Switch wizard; see Merging or splitting cascade switches on page 134. You may also change cascade device properties (identity, location, contacts, custom fields and notes) by clicking the property in the side navigation bar.

  • Page 177: Local Account Settings

    Click Appliance Settings in the side navigation bar and then click Ports and then click Modems. The Appliance Modem Settings window will open. Select Modem sessions can preempt digital sessions to enable a modem session to disconnect an existing Ethernet connection to the DSR switch. Type an authentication time-out for the modem in the range of 30-300 seconds.
  • Page 178 DSView 3 Software Installer/User Guide Click Appliance Settings in the side navigation bar, click Local Accounts and then Users. The Appliance Local User Accounts window will open. Click Add. The Add Local User Account Wizard will appear. The Type in Local User Credentials window will open. Type the name of the local user account.
  • Page 179 To change the settings of a local user account: In a Units View window containing appliances (see Accessing Units View windows on page 106), click on the appliance name. Click Appliance Settings in the side navigation bar and then click Local Accounts. The Appliance Local User Accounts window will open.

  • Page 180: Embedded Units

    DSView 3 Software Installer/User Guide Embedded Units The IBM ASM RSA II and the DRAC 4 embedded units have one target port and one appliance for each embedded appliance. The NEC IPF embedded unit has nine target ports and one appliance for each embedded appliance. Port names default to “Blade”...

  • Page 181: Changing Embedded Unit Credentials

    Changing embedded unit credentials You may change the login credentials for the IBM ASM RSA II, DRAC 4 and NEC IPF embedded units. To change login credentials for an IBM ASM RSA II embedded appliance: Click the Units tab. Click Appliances in the side navigation bar, and then click on the appliance type in the side navigation bar.

  • Page 182: Asset And Usage Reports

    Port Types - Displays the number of ports for each type of port connected to the DSView 3 software. Port types include KVM (Keyboard Video Mouse), Serial, Power, SPC (an Avocent power control device), SoL (Serial over LAN) and LDSM (LANDesk Server Manager).

  • Page 183: Usage

    Usage To view Usage reports: Click the Reports tab, then click Usage in the top navigation bar. Select one of the following reports in the side navigation bar: • Sessions Per Day - Displays the number of sessions opened to a target device from the DSView 3 software each day during the last seven days.
  • Page 184 DSView 3 Software Installer/User Guide...

  • Page 185: Chapter 11: Power Devices And Power Device Sockets

    Power Devices and Power Device Sockets See Power devices on page 7 for information about the power device types and models that are supported on Avocent appliances. See Licenses on page 54 for information about third party power device licenses. Power Devices...
  • Page 186 NOTE: To successfully add or remove a power device, the power device must be in the online state. Additionally, to add a power device other than an Avocent SPC or Cyclades power device, you must have a valid third party license;...

  • Page 187: Power Device Input Feed

    Power Device Input Feed The ability to display and change power device input feed information is currently supported on Avocent SPC power control devices, Server Technology power devices and Cyclades PM Intelligent Power Distribution Units (IPDU). To display power device input feed information: In a Units View window containing appliances (see Accessing Units View windows on page 106), click on the appliance name.

  • Page 188: Power Device Sockets

    DSView 3 Software Installer/User Guide • Load Min - a trap will be sent if the Load value is less than the Load Min value To change power device input feed information: In a Units View window containing appliances (see Accessing Units View windows on page 106), click on the appliance name.

  • Page 189: Power Control Of Devices Attached To Power Devices

    The following fields are always displayed, regardless of the power device type and model. • Socket - Socket (outlet) number. • Appliance Name - Name of the power device socket in the appliance. • Unit Name - Name of the power device socket in the DSView 3 software database. To change power device socket settings: In a Units View window containing appliances (see Accessing Units View windows on page 106), click on the appliance name.
  • Page 190 DSView 3 Software Installer/User Guide Click Sockets. The Power Device Sockets window will open. Click the checkbox to the left of the power device socket(s). To select all sockets on the page, click the checkbox to the left of Socket at the top of the list. Click On, Off or Cycle to power up, power down or power cycle (off and then on) the selected power device sockets.

  • Page 191: Chapter 12: Unit Sessions And Connections

    CHAPTER Unit Sessions and Connections This chapter describes how to view and manage unit sessions and connections. Managed Appliance Session Settings From the Appliance Sessions window, you may display session information and change appliance session settings. Exit macros may be used by and reside on certain switches. Customizing the Appliance Sessions window The following fields may be displayed in the Appliance Sessions window for managed appliances.
  • Page 192 DSView 3 Software Installer/User Guide • Sharing Interactive - A session that is being shared by two or more users. Interactive users have full control of the video, mouse and keyboard. Passive users may also share the session, but may only display the session and have a mode of Sharing Passive. A user may display the usernames of other users sharing the session if View identity of shared connections is checked in the Video Viewer Session Properties dialog box or if the user is a member of the administrators user group.
  • Page 193 Click Close. The Appliance Sessions window will open. Click Close. The Units View window will open. To display or change the session settings for a serial console appliance: In a Units View window containing appliances (see Accessing Units View windows on page 106), click on the serial console appliance name.
  • Page 194 DSView 3 Software Installer/User Guide At least one encryption level must be specified for the keyboard and mouse. When you specify more than one SSL encryption type, the switch negotiates the strongest algorithm that is supported by both sides. The strongest algorithm is AES, followed by 128 bit, 3DES and DES. Click Save and then click Close.
  • Page 195 NOTE: If the KVM switch does not support virtual media, the Virtual Media Access Per IQ module and associated buttons and links are not displayed. Click Save and then click Close. The Units View window will open. Defining exit macros Since clients are running remotely on PCs, certain commands must be sent to the controlled target device using keyboard macros.

  • Page 196: All Active Sessions

    DSView 3 Software Installer/User Guide To specify one or more target devices on which you wish to use the macro, select the device(s) in the Available list, then click Add. The target devices will be moved to the Assigned list. To remove one or more target devices on which you wish to use the macro, select the device(s) from the Assigned list, then click Remove.
  • Page 197 • Duration - Length of the DSView 3 software session. • User - User who initiated the session, which may be a user, a local port user or a user with a local user account. • Target Device - Name of the target device being used for the session. •...

  • Page 198: Active Sessions On A Target Device

    DSView 3 Software Installer/User Guide Click Disconnect. A confirmation dialog box will appear. For virtual media sessions on supported KVM switches - If you attempt to disconnect an active virtual media session or a KVM session that is locked to a virtual media session, a confirmation message is displayed, indicating that any virtual media mappings will be disconnected.

  • Page 199: Active Modem Sessions

    • IQ Module - IQ module ID associated with the session (valid only for KVM or virtual media sessions). • Lock Status - Whether KVM and virtual media sessions are locked. See Virtual media session settings on page 281. • Mode - Session mode, which may change during the session.
  • Page 200 DSView 3 Software Installer/User Guide For added security, the ACS console server plug-in may also be configured for dial-back connections. Once authenticated, the dial-up connection will be dropped, and the ACS console server will dial-back to the DSView 3 server to establish a secure connection. This method does not support OTP.

  • Page 201: Connections To Units

    In a Units View window containing target devices (see Accessing Units View windows on page 106), click Active Modem Sessions in the side navigation bar. The Active Modem Sessions window will open. Click the checkbox to the left of the sessions. To disconnect all sessions, click the checkbox to the left of Duration at the top of the list.

  • Page 202: Renaming A Managed Appliance Connection

    Example: Power device connection In the following example, an Avocent SPC power device is connected to the SPC port of a DSR1021 switch named dsr-1021-huntsville. SPC device outlet A1 is connected to target device 02-17-F2 SPC A1. dsr-1021-huntsville(SPC)

  • Page 203: Adding And Deleting Target Device Connections

    Click on a connection. The Appliance Connections - Rename window will open. Type in new name for one or more items in the connection chain. If you modify a name and the automatic name push feature is enabled, the new name will be pushed to the appliance, based on the configured push properties.
  • Page 204 DSView 3 Software Installer/User Guide ESX Server connections, you could launch a KVM session to the blade server or VI Client session to the ESX Server from the same view with the DSView 3 software. To merge virtual and physical target device connections: In a Units View window containing Virtualization units, click the name of a hypervisor manager or server.

  • Page 205: Chapter 13: Data Logging

    CHAPTER Data Logging The DSView 3 software supports logging of serial session console data from certain appliances and their target devices, using the Syslog protocol. NOTE: Navigation links, configuration pages and display pages for data logging will only be visible for appliances and target devices that support Syslog messaging.

  • Page 206: Configuring Data Logging

    DSView 3 Software Installer/User Guide Data log files are not backed up by the DSView 3 software backup utility. When a data log file is created, a companion signature file with the same name is created, but with a .sig file name extension. This file is digitally signed using the DSView 3 software private key. When a user wants to display the content of a data log file, the DSView 3 software will first verify the digital signature to ensure the file has not been altered.

  • Page 207: Enabling The Ssh Server

    Only DSView 3 software administrators may enable the SSH and Syslog servers, specify where the data log files will be stored and specify archiving properties. You must have the Configure Unit Settings access right to enable/disable data logging. Enabling the SSH server The SSH server must be enabled in the DSView 3 software to use the data logging and SSH Passthrough features.

  • Page 208: Enabling And Disabling Data Logging On Units

    DSView 3 Software Installer/User Guide If you have not already done so, click the SSH server page link and enable the SSH server. See Enabling the SSH server for more information. Enabling or disabling the Syslog server will generate a DSView 3 software system event. Enabling and disabling data logging on units Data logging is enabled and disabled per connection.

  • Page 209: Viewing And Customizing The Ssh Server Settings

    NOTE: It is recommended that no more than 2048 data logging and SSH Passthrough sessions be open concurrently. The Appliance Configuration Section contains several fields for managing the SSH sessions and buffer warning events. Each field contains the Avocent recommended value, but you may change these values if needed. •...

  • Page 210: Configuring The Buffer Warnings Events As Snmp

    DSView 3 Software Installer/User Guide • SSH Tunnel Buffer Size (bytes): If the SSH session cannot be opened, the appliance will continue to store data logs in its local memory until it reaches the size specified in this field. The default buffer size is 1 MB. NOTE: The appliance may be prevented from opening an SSH session if a firewall is blocking traffic, the DSView SSH service is disabled or the IP address and TCP port settings are incorrect.

  • Page 211: Archiving And Deleting Data Log Files

    In the Location field, enter a local or network shared location, using a UNC (Universal Naming Convention) path of up to 256 characters. You cannot specify a mapped network drive. If the operating system supports case sensitive file names, use case sensitive text. The default location is %<DSView 3 software installation directory>%\datalogs.
  • Page 212 DSView 3 Software Installer/User Guide In the Archive by frequency field, select the interval for archiving current data log files: daily (every day at midnight local time), weekly (every Sunday at midnight) or monthly (the first day of each month at midnight). In the Archive by size field, enter a size from 1-2000 MB.

  • Page 213: Viewing Data Log Files

    Viewing Data Log Files Displaying lists of data log files Each row in the display table contains the following information about a single log file: • Log file name • Name of the DSView 3 server where the file was created and stored •...
  • Page 214 DSView 3 Software Installer/User Guide Before the file is transferred to the browser, the DSView 3 software will verify the file’s digital signature. If the computed digital signature does not match the actual file’s digital signature, the content of the file will be preceded with a warning, indicating that digital signature verification failed and the file content may have been altered.

  • Page 215: Chapter 14: Ssh Passthrough Sessions

    An SSH Passthrough session is a serial session opened to a unit without the use of a web browser. From an SSH client, a user with access rights can establish a connection to any serial unit managed by the DSView 3 software that supports Secure Shell 2 (SSH2) and Avocent DS Authentication 2 Protocol (ADSAP2) protocol.

  • Page 216: Ssh Port Sharing

    Enabling or disabling SSH Passthrough will generate a DSView 3 software system event. SSH port sharing SSH Passthrough sessions and/or Avocent Session Viewer sessions can be shared to allow other users to view the session data. You can also enable hub/spoke forwarding to allow sessions from multiple DSView 3 servers to be shared simultaneously.

  • Page 217: Ssh Passthrough Sessions

    Server menu displays the name of the server that owns the appliance. See Unit Properties on page 139 for more information. To allow sharing among SSH Passthrough sessions and Avocent Session Viewer sessions, select the Enable DSView Client Serial Sessions checkbox.

  • Page 218: Establishing An Ssh Passthrough Connection To A Unit

    DSView 3 Software Installer/User Guide Establishing an SSH Passthrough connection to a unit To establish an SSH Passthrough connection to a target device or appliance console: NOTE: If you are using the Linux or Unix SSH command, you will need to specify the port by entering -p and the port number.
  • Page 219 NOTE: The colon is used to delimit different arguments; however, if a colon is contained within the name, then a double backslash may be used as an escape sequence to include the colon in the name. For example, if the username is “sanders:”, a command to open an SSH session to a target device may look like this: ssh -p 4122 zone1/sanders\\::zone2/Boston:5@172.26.5.100 If a user SSH key has been configured, the session is automatically authenticated based on the...

  • Page 220: Escape Key Sequence

    A break sequence is a user-defined combination of characters that can be sent as a command to a target device during an SSH Passthrough or Avocent Session Viewer session. A break sequence is sent when the corresponding escape key sequence is typed by the user. The DSView 3 software...
  • Page 221 supports ASCII and UTF-8 characters and special break keys. Only the user with read/write access to the SSH session can send a break sequence to a target device. You can configure up to 10 break sequences to be used in SSH Passthrough sessions. The following special break keys are supported: Table 14.2: DSView 3 Software - Supported SSH Passthrough Session Break Keys Break...

  • Page 222: Transferring Read/Write Access

    Transferring read/write access Only one user at a time can have read/write access to a shared SSH Passthrough or Avocent Session Viewer session. The first user who opens the session has read/write access. If that user exits a shared session, read/write access is granted to a randomly selected user who is sharing the session.

  • Page 223: Supported Service Processor Commands

    The client displays the last 30 lines of the data log. -or- If you do not have access rights or if a data log was not created, an error message is displayed. Supported service processor commands NOTE: SSH Passthrough port sharing is not supported if a server processor command is included at the end of the SSH command.
  • Page 224 DSView 3 Software Installer/User Guide...

  • Page 225: Chapter 15: Grouping Units

    CHAPTER Grouping Units The DSView 3 Explorer automatically groups managed appliances by the type of appliance (DSR switch, ACS console server and so on). Target devices are automatically grouped based on the type to which they are assigned. You may also add and change the following types of groups: •...
  • Page 226 DSView 3 Software Installer/User Guide To add a department, click Departments in the top navigation bar. The Departments window will open. To add a location, click Locations in the top navigation bar. The Locations window will open. Click Add. The Add Site, Add Department or Add Location window will open. Type a name, then click Add.

  • Page 227: Custom Fields

    Table 15.1: Links for Managing Sites, Departments or Location Associations Link A link under Target Devices A link under Appliances Sites Groups A link under Custom Field Recently Accessed Click on the name of a unit. The Unit Overview window will open. Click Properties in the side navigation bar, then click Location.
  • Page 228 DSView 3 Software Installer/User Guide To define custom fields: NOTE: You must have Software Administrator or Appliance Administrator access to define custom fields. Click the Units tab. Click Custom Field Labels in the side navigation bar. The Unit Custom Field Labels window will open.
  • Page 229 In Label 3, type Manager may be displayed in the content area by using the Customize link. Click Save to save the changes. Custom Field Labels will still appear in the side navigation bar because the administrator has not yet defined any custom fields for the units. A DSR1021 switch has been added to the system, but will need to go into a category named Initial Configuration, since it has not yet been verified for the final configuration.

  • Page 230: Unit Groups

    DSView 3 Software Installer/User Guide In the Manager field, type Click Save and then click Close. The Appliance - All window will open. Figure 15.1 indicates how the side navigation bar will appear after the example procedure. Clicking on a custom field link displays the units associated with that custom field. Figure 15.1: Custom Fields Example: Side Navigation Bar Table 15.2: Custom Fields Example: Side Navigation Bar Descriptions Number...
  • Page 231 There are two top-level system-defined unit group containers: global root and personal root. These group containers cannot be deleted. They can contain other unit groups, but not individual units. All global unit groups are descendents of global root. All personal unit groups are descendents of personal root.

  • Page 232: Unit Group Hierarchy

    DSView 3 Software Installer/User Guide Table 15.3: Unit Groups Features Group Type User Defined Global Groups Personal Groups Unit group hierarchy There are two primary ways to view unit groups: • Unit Groups window - clicking the Units tab and then Groups in the top navigation bar •...
  • Page 233 Table 15.4: Unit Group Hierarchy Example Descriptions Number Description These unit groups do not have subgroups (in a Units view Group window, a document icon will appear to the left) In the example, four unit groups have been created in the global root group, and each of those four unit groups contain groups.

  • Page 234: Adding Or Deleting A Unit Group

    DSView 3 Software Installer/User Guide When you click on a unit group in the side navigation bar that has a document icon (that is, it has no subgroups), a window will open, listing the units in the group. This window can include the same fields as other Units View windows;...

  • Page 235: Changing The Unit Group Properties

    If you do not want the units in the unit group to belong to any other unit group, select Exclusive. If you want to add another unit group in the same hierarchy, click Add/New. The Add Unit Group window opens. -or- If you do not want to add another group, click Add/Close.
  • Page 236 DSView 3 Software Installer/User Guide If you do not want the units in the unit group to belong to any other unit group, select Exclusive. Click Save and then click Close. To add or remove members in a unit group: NOTE: Removing a unit group or unit member from a unit group does not delete the group/unit from the DSView 3 software system or any other group to which it belongs.
  • Page 237 Click Edit List. The Unit Access Rights User Selection window will open. • To add one or more users or user groups, select the user(s) or user group(s) from the Available list, then click Add. The users and/or user groups will be moved to the List to Update list.
  • Page 238 DSView 3 Software Installer/User Guide...

  • Page 239: Chapter 16: Ds Zones

    CHAPTER DS Zones DS Zones provide virtual segregation of data center resources, including appliances, target devices and virtual machines. Each zone operates as an independent subset of the DSView 3 software system, and units can be transferred to different zones. Users belong to a single zone, but may switch to other zones if they have access rights.

  • Page 240: Accessing Zones

    DSView 3 Software Installer/User Guide The Assign Zone Licenses window opens. For each license type, enter the number of licenses that can be used by this zone in the Assigned Licenses field. The number of available licenses is listed in the Available Licenses column. For details on zone licenses, see Assigning zone licenses on page 222.

  • Page 241: Transferring Units To A Zone

    To switch zones: Click the System tab, then click Zones. The Zones window opens and lists all created zones. Select the checkbox next to the zone to which you want to switch and click Switch. -or- In the top left corner of the window, your username and the active zone list is displayed. Click the name of the zone to open a pop-up menu, then select the zone to which you want to switch.
  • Page 242 DSView 3 Software Installer/User Guide Assigning zone licenses You can manage the distribution of licenses among zones. Assigning licenses to each zone prevents one zone from starving other zones of licenses. You can control which add-on features a zone may use, how many licenses of each feature a zone may use, and how many sublevel zones can be created.

  • Page 243: Using Zones

    When enabled for a zone, these access right groups permit qualified users to perform the following actions: • Zone Management - Create zones and modify zone properties from the System - Zones window. Users with access rights can also switch to other zones. •...
  • Page 244 DSView 3 Software Installer/User Guide Table 16.1: Unit Actions in a Zone (Continued) Action Add or delete units Update unit properties Move units to another zone Use unit operations and tools View unit groups Add unit groups Delete unit groups Assign units to unit groups Add or remove sites, departments or locations...
  • Page 245 User actions in a zone Table 16.2: User Actions in a Zone Action View user accounts Add or delete users Move users or user groups to a zone View user groups Add or delete user groups View or export authentication services User Status Required for Action Any qualified user...
  • Page 246 DSView 3 Software Installer/User Guide Table 16.2: User Actions in a Zone (Continued) Action Add authentication services Move authentication services Assign unit access rights to users Assign users to groups View effective rights for users Reports, events and data logging actions in a zone Table 16.3: Reports, Events and Data Logging Actions in a Zone Action View system logs and events...
  • Page 247 Modifying system settings in a zone Table 16.4: Modifying System Settings in a Zone Action Modify DSView 3 server settings Modify global properties Back up the DSView 3 server database and system files Schedule power control Export event log Migrate units Pull names from selected units Test modem connection Update topology...
  • Page 248 DSView 3 Software Installer/User Guide...

  • Page 249: Chapter 17: Managing User Accounts

    CHAPTER Managing User Accounts The DSView 3 software allows you to: • Add, change and delete user accounts • Unlock user accounts • Specify user account restrictions • Change user group membership • Display user and user group access rights to target devices and managed appliances •...
  • Page 250 DSView 3 Software Installer/User Guide Table 17.1: User Status Icons (Continued) Authentication Icon Method Face with a Internal red X Padlock Internal Question External mark Face with a clock The following fields may be displayed in the User Accounts window. Use the Customize link to add or remove fields in the display.

  • Page 251: Adding User Accounts

    • Custom Field 1- Custom Field 6 - Custom fields for the user. If you have specified text for a custom field, that text will display when you display the field. See Custom field properties on page 239. • Group Preemption Level - Highest preemption level of all groups to which the user belongs. For example, if a user belongs to appliance administrators (with a group preemption level of 3) and auditors (with a group preemption level of 1), this field will display 3.
  • Page 252 DSView 3 Software Installer/User Guide • If you selected any other authentication service, go to step 5. The Type in User Credentials window will open. Type a username, password and confirm the password of the user you are adding. Usernames may contain up to 256 non-case sensitive characters (if a RADIUS external authentication service will be used, the limit is 253 characters).

  • Page 253: Deleting User Accounts

    another item (such as full name), you must include a wildcard. See Filtering information in a window on page 26. Select one or more users from the list, then click Next. Assign the user to user groups from the Available Groups list, which includes all built-in and user-defined groups.

  • Page 254: Changing User Account Properties

    DSView 3 Software Installer/User Guide enter and verify a new password for their account the next time they start a new DSView 3 software session. To reset a user account password: Click the Users tab. Click the checkbox to the left of the user(s) to reset the password. Click Reset Password.

  • Page 255: User Certificates

    Type the username for the user. Type the full name of the user. Click Save and then click Close. User certificates Certificates may be changed only for internal authentication users. If the system certificate policy is enabled for user certificates (see System certificate policy and trust store on page 47), the user certificate used at login must meet the policy requirements.

  • Page 256: User Password

    DSView 3 Software Installer/User Guide Click Save and then click Close. The SSH key file will be uploaded to the DSView 3 server for use in authenticating the user. User password A user’s password may be changed or you may specify that a user must enter a new password during the next login.The password may be changed only for internal authentication users.

  • Page 257: User Group Membership

    To change account expiration settings: • To indicate no expiration date, enable the Never radio button. • To specify an expiration date, enable the End of radio button. Then click the button to the right of the adjacent field, and a calendar will be displayed. Select the date when the user account will expire.

  • Page 258: Phone Contact

    DSView 3 Software Installer/User Guide To specify address information for a user: Click the Users tab. Click on a username. The User Name window will open. Click Addresses in the side navigation bar. The User Address Properties window will open. Type the home address and business address of the user.

  • Page 259: Custom Field Properties

    Custom field properties You may specify any information you wish in the six custom fields. Custom field properties may be changed only for internal authentication users. To change the custom fields: Click the Users tab. Click on a username. Click Custom Fields in the side navigation bar. The User Custom Fields window will open. Type information in the fields.
  • Page 260 DSView 3 Software Installer/User Guide Similarly, virtual media access to a target device could be enabled but KVM (Video Viewer) access may be disabled. See About target device access rights on page 145 for more information. Click Close when you are finished reviewing the access rights. The User Accounts window will open.

  • Page 261: Chapter 18: User Groups

    CHAPTER User Groups Users that have been added to the DSView 3 software system may be added to the following two types of user groups: • Built-In - The DSView 3 management software is delivered with six predefined user groups: Appliance Administrators, Auditors, DSView 3 software administrators, Everyone, User Administrators and Users.

  • Page 262: Adding User-Defined User Groups

    DSView 3 Software Installer/User Guide Group naming in external authentication services Groups in Active Directory (AD) external authentication services are specified using a combination of their Active Directory folder and group name, minus the group container specified in the DSView 3 software. The group container defaults to the AD domain root if it is unspecified.
  • Page 263 The Select Authentication Service window will open. This window lists all authentication services that may be used to authenticate the user group when the user logs in. See Authentication Services on page 79. Click on the name of an authentication service and then click Next. •...

  • Page 264: Deleting User-Defined User Groups

    DSView 3 Software Installer/User Guide Click Finish. TACACS+ external authentication services To add a TACACS+ user group: Click the Users tab. Click Groups in the top navigation bar. Click User-Defined in the side navigation bar. The User Groups - User Defined window will open. Click Add.

  • Page 265: User Group Properties

    Click Delete. A confirmation dialog box will appear. Confirm or cancel the deletion. User Group Properties To display the properties of a built-in user group: Click the Users tab. Click Groups in the top navigation bar. Built-In will automatically be selected in the side navigation bar and the User Groups - Built-in window will open.

  • Page 266: User Group Access Rights

    DSView 3 Software Installer/User Guide Click Members in the side navigation bar. The User Group Members window will open. Click Assign. The Assign Users to User Group window will open. To add one or more users to the user group, select the user(s) in the Available Users list, then click Add.
  • Page 267 • No check mark - no access has been granted or denied for this right The access rights display may contain information that appears invalid. For example, virtual media access can be enabled to a target device that does not support it. Similarly, virtual media access could be enabled but KVM (Video Viewer) access may be disabled.
  • Page 268 DSView 3 Software Installer/User Guide...

  • Page 269: Chapter 19: Using The Video Viewer

    CHAPTER Using the Video Viewer The Video Viewer is used to conduct a KVM session with one or more target devices attached to one or more KVM switches. You may optionally use KVM session profiles to control session behavior on target devices. When you connect to a device using the Video Viewer, the target device desktop appears in a separate window.

  • Page 270: Window Features

    DSView 3 Software Installer/User Guide The Video Viewer client requires Java when launched from Mozilla or Firefox browsers. The supported Java version is 1.5.0_02. The Video Viewer requires this version. The DSView 3 software client automatically downloads and installs the JRE (Java Runtime Environment) the first time the Video Viewer or Telnet Viewer is launched.

  • Page 271: Opening A Kvm Session

    Table 19.1: Video Viewer Window Descriptions (Continued) Number Description Menu and toolbar: Allows you to access many of the features in the Video Viewer window. The menu and toolbar will be in a show/hide state if the thumbtack has not been used. Place your cursor over the toolbar to display the menu and toolbar.

  • Page 272: Opening An Exclusive Kvm Session

    DSView 3 Software Installer/User Guide To open a KVM session using the Unit Overview window: In a Units View window containing the target device you want to access (see Accessing Units View windows on page 106), click on the name of the target device. The Unit Overview window will open.

  • Page 273: Video Viewer Session Properties

    When you click OK, the primary user who is currently active will receive a request to allow sharing unless Allow shared connections automatically has been enabled (see Video Viewer session properties on page 253). If the user confirms, then you will be given active access to the port.

  • Page 274: Session Time-Out

    DSView 3 Software Installer/User Guide To allow other users to share a Video Viewer session automatically, enable the Allow shared connections automatically checkbox. You will not be notified that they wish to connect to the session and will not be able to accept or reject the connection. Disable the checkbox if you want to be notified when other users want to share the Video Viewer session.

  • Page 275: General Profile Settings

    You may create any number of additional KVM session profiles and then assign them to target devices. When a new profile is created, it has all settings configured to Inherit Default Settings; that is, it uses all the settings from the default profile. The appliance administrator may then change only those settings that differ from the default profile.
  • Page 276 DSView 3 Software Installer/User Guide . For Macintosh operating systems, the following table lists keystrokes and keystroke combinations that are not supported. Table 19.2: Macintosh Keys and Keystrokes Not Supported in Keyboard Pass Through Keystrokes and Keystroke Combinations Command-Option-Eject Command-Control-Eject Command-Option-Control-Eject Option-Command-D When the local desktop is active, keystrokes and keystroke combinations entered by the user affect...

  • Page 277: Cursor Profile Settings

    To prevent potential mouse conflicts, you may configure certain settings on each server connected to a managed appliance. For details, see the Mouse and Pointer Settings Technical Brief, which is available on the DSView 3 software DVD and on the Avocent web site. Local cursor The local cursor setting specifies the appearance of the local mouse cursor.

  • Page 278: Toolbar Profile Settings

    DSView 3 Software Installer/User Guide If you enable Allow users to override this setting, or if no profile is assigned to the target device, users may specify the cursor release keystroke using Video Viewer menu commands. See Cursor commands on page 264. Toolbar profile settings Hide delay The hide delay setting indicates the number of seconds before the toolbar hides in the Video...

  • Page 279: Managing Kvm Session Profiles

    will be adjusted to match the input resolution selected by the primary user of that channel. This will prevent the primary user’s display from being affected. If the target device resolution changes any time during a session, the display will be adjusted automatically. When full scaling is enabled, the display window is sized to match the resolution of the server being viewed.
  • Page 280 DSView 3 Software Installer/User Guide To add a KVM session profile: Click the Units tab. Click Profiles in the top navigation bar. The KVM Session Profiles window will open. Click Add. The Add KVM Session Profile window will open. Enter a 1-64 character name for the new profile. The name cannot be the same as the name of an existing KVM session profile.
  • Page 281 Sync provides improved mouse tracking on the target device on supported system configurations. If Avocent Mouse Sync is enabled, it is not necessary to disable mouse acceleration on the target device. Enable or disable the Allow users to override these settings checkbox.
  • Page 282 DSView 3 Software Installer/User Guide color depth value than the current setting. When disabled, users may not select a higher value, but they may select a lower value. In the Video Scaling field, choose the desired value. Enable or disable the Allow users to override these settings checkbox.

  • Page 283: Using Menu Commands To Manage Session Settings

    Select a KVM session profile from the menu. Click Save and then click Close. Using Menu Commands to Manage Session Settings KVM session profiles contain settings for the many following operations. In a profile, if the Allow users to override this setting checkbox is enabled for a setting, or if a profile has not been assigned to a target device, Video Viewer users connected to that target device may use the Video Viewer menu commands/buttons described in this section.

  • Page 284: Cursor Commands

    To prevent potential mouse conflicts, you may configure certain settings on each server connected to a managed appliance. For details, see the Mouse and Pointer Settings Technical Brief, which is available on the DSView 3 software DVD and on the Avocent web site. To change the mouse cursor setting: Select Tools - Session Options from the Video Viewer menu or click the Session Options button.

  • Page 285: Toolbar Commands

    cursor on the remote server. Resetting causes the appliance to simulate a mouse and keyboard reconnect at the device as if you had disconnected and then reconnected them. Click the Align Local Cursor button in the Video Viewer toolbar. The local cursor will align with the cursor on the remote device.
  • Page 286 If overrides are allowed (see Managing KVM session profiles on page 259), the primary user can require the Video Viewer to override the profile settings. NOTE: Avocent Mouse Sync is supported on Windows or Macintosh target devices connected with a USB2 IQ module.

  • Page 287: Manual Video Adjustment

    To manually adjust the video quality of the window: NOTE: The following video adjustments should be made only on the advice and with the help of Avocent Technical Support.
  • Page 288 DSView 3 Software Installer/User Guide Figure 19.2: Manual Video Adjust Dialog Box Table 19.3: Manual Video Adjust Dialog Box Descriptions Number Description Image Capture Width Pixel Sampling/Fine Adjust Image Capture Horizontal Position Image Capture Vertical Position Contrast Brightness Block Noise Threshold Image capture width, pixel sampling/fine adjust, image capture horizontal position and image capture vertical position The Image Capture Width, Pixel Sampling/Fine Adjust, Image Capture Horizontal Position and...
  • Page 289 Contrast and brightness If the image in the Video Viewer window is too dark or too light, select Tools - Automatic Video Adjust or click the Automatic Video Adjust button. This command is also available in the Video Adjustments dialog box. In most cases, this will correct video problems. In those cases where clicking on Auto Adjust several times does not set the contrast and brightness as desired, adjusting the contrast and brightness manually may help.

  • Page 290: Saving The View

    DSView 3 Software Installer/User Guide Refresh image Clicking the Refresh Image button in the Manual Video Adjust dialog box will completely regenerate the digitized video image. You may also select View - Refresh from the Video Viewer menu to refresh the image. Video test pattern Clicking the Video Test Pattern button in the Manual Video Adjust dialog box will toggle a display of a video test pattern.

  • Page 291: Scan Mode

    Scan Mode To start scan mode: In a Units View window (see Accessing Units View windows on page 106), select two or more target devices that support KVM connections, then click Scan. Scan mode will start and the Video Viewer windows will appear in the Thumbnail Viewer. A series of thumbnail frames appear in the Thumbnail Viewer, each containing a small, scaled, non- interactive version of a target device screen image.
  • Page 292 DSView 3 Software Installer/User Guide Figure 19.3: Thumbnail Viewer Table 19.4: Thumbnail Viewer Descriptions Number Description Thumbtack: Locks the display of the menu so that it is visible at all times. Menu: Allows access to Thumbnail Viewer features. The menu will be in a show/hide state if the thumbtack has not been used.

  • Page 293: Performing Thumbnail Viewer Tasks

    Table 19.4: Thumbnail Viewer Descriptions (Continued) Number Description Status indicator: The device name and status indicator appear below each thumbnail: • A green LED indicates that a device is currently being scanned. • A red X indicates that the last scan of the device was not successful. The scan may have failed due to a credential or path failure (for example, the device path on the appliance was not available).

  • Page 294: Macros

    DSView 3 Software Installer/User Guide To launch a session to a device from the Thumbnail Viewer: Select a device thumbnail. Select Thumbnail - <device name> - View Interactive Session from the Thumbnail Viewer menu. -or- Right-click on a device thumbnail and select View Interactive Session from the Thumbnail Viewer menu.
  • Page 295 • Send a macro from a predefined macro group. Macro groups for Windows, Novell and Sun are already defined. • Create, edit and delete your own macros. When you create or edit a macro, you may type the desired keystrokes or you may select from among several available categories of keystrokes. Each category contains a set of keystroke combinations.
  • Page 296 DSView 3 Software Installer/User Guide Select an icon to associate with the macro from the Macro Icon menu. To build the macro, click the keys on the virtual keyboard in the dialog box. The keys of the virtual keyboard operate like a physical keyboard. As a key is clicked, it will appear in the Keystrokes list box to the left of the virtual keyboard.

  • Page 297: Macro Groups

    Click Close. Macro groups Macro groups may not be displayed, created, edited, renamed, copied or deleted if you are using the DSR Remote Operations software. To create a macro group: Select Macros - Configure - Macro Groups from the Video Viewer menu or click the Macro Groups button.
  • Page 298 DSView 3 Software Installer/User Guide Select one of the following: All - displays both personal and global macro groups, Personal - displays only personal macro groups or Global - displays only global macro groups. Select the macro group to be altered from the Defined Groups list box. Windows and Sun are the default macro groups.

  • Page 299: Power Control Of Devices Attached To Power Devices

    For additional information, see Understanding and Using Virtual Media, which is available on the DSView 3 software DVD and on the Avocent web site. Requirements The target device must be connected to the KVM switch that supports virtual media with an IQ module that supports virtual media.

  • Page 300: Virtual Media Dialog Box

    DSView 3 Software Installer/User Guide The user (or user group to which the user belongs) must have permission to establish virtual media sessions and/or reserved virtual media sessions to the target device. See About Access Rights on page 144. Only one virtual media session may be active to a target device at one time. You may not use the virtual media feature with the DSR Remote Operations software.

  • Page 301: Virtual Media Session Settings

    You may also reset the USB2 IQ module from the Virtual Media dialog box. This action will reset every form of USB media on the target device, and should therefore be used with caution, and only when the target device is not responding. Virtual media session settings Virtual media session settings include locking, mapped drives access mode and encryption level.
  • Page 302 DSView 3 Software Installer/User Guide all mapped drives must be read only, this checkbox will already be enabled and cannot be changed. You might wish to enable the Read Only checkbox if the session settings enabled read and write access, but you wished to limit a particular drive’s access to read only. To add and map an ISO or floppy image as a virtual media drive: In the Virtual Media dialog box, click Add Image.

  • Page 303: Closing A Virtual Media Session

    To reset all USB devices on the target device: NOTE: The USB reset feature resets every USB device on the target device, including the mouse and keyboard. It should only be used when the target device is not responding. In the Virtual Media dialog box, click Details. The Details View will appear.

  • Page 304: Video Viewer Troubleshooting

    On supported Windows and Macintosh systems, this will be an item in the Control Panel. On supported Linux systems, from a shell prompt, change directory to the bin directory where Java is installed. Then type For example: cd /usr/java/avocent/jrel.5.0_02/bin ./ControlPanel Select the General tab. Click the Settings button.
  • Page 305 Click the View Applications button. Select any DSView Video Viewer Application items. Click the Remove Selected Entries button (this button may also be named Remove Selected Application). If this does not solve the problem, repeat step 1, then click the Delete Files button. NOTE: Clicking the Delete Files button will remove all applications installed with Java Web Start.
  • Page 306 DSView 3 Software Installer/User Guide...

  • Page 307: Chapter 20: Using The Telnet Viewer

    CHAPTER Using the Telnet Viewer The DSView 3 management software ships bundled with a built-in proprietary Telnet Viewer that provides features unavailable in many other Telnet programs. These features include configurable session properties tailored for each device, configurable user preferences for all sessions, a scripting function for automatic device login, a macro function and a logging function.
  • Page 308 DSView 3 Software Installer/User Guide Figure 20.1: Telnet Viewer Window Table 20.1: Telnet Viewer Window Descriptions Number Description Title Bar: Displays the name of the target device being viewed. Toolbar: Allows you to access many of the features in the Telnet Viewer. See Table 20.2 for a description of the toolbar icons.

  • Page 309: Telnet Viewer Window Toolbar

    Table 20.1: Telnet Viewer Window Descriptions (Continued) Number Description Status Bar: Displays one of the following: Connected - Displays during normal terminal emulation in a Telnet Viewer session. Logging - Displays when logging is enabled. Logging Paused - Displays when logging is paused. NOTE: The Close button may not be present on all operating systems.

  • Page 310: Security Property

    DSView 3 Software Installer/User Guide Security Property A fully functional SSH2 (Secure Shell Version 2) Client is built into the Telnet Viewer. The SSH2 Client is Java-based and provides a secure method for accessing target devices. The Telnet Viewer provides the following security features: •...

  • Page 311: Customizing The Telnet Viewer

    Alternative, you can click the Telnet Session or Serial Session icon in the Unit Overview window for the target device (see Unit Overview Windows on page 112). The Telnet Viewer window will open. NOTE: You can share a Telnet Viewer session with an SSH serial session. See SSH Passthrough Sessions on page 195.

  • Page 312: Customizing Session Properties

    DSView 3 Software Installer/User Guide Customizing Session Properties When you are connected to an appliance or port using the DSView 3 software Telnet Viewer, you may specify session properties that will be stored and reused every time you connect to the selected appliance or port.
  • Page 313 Select Options - Session Properties from the menu or click the Session Settings icon in the toolbar. The Session Properties dialog box will appear. Click the Terminal tab. In the Arrow Keys list, choose either VT100 or ANSI. The default value is VT100. To change the terminal type: Select Options - Session Properties from the menu or click the Session Settings icon in the toolbar.

  • Page 314: Login Scripts

    DSView 3 Software Installer/User Guide To enable/disable line wrap: Select Options - Session Properties from the menu or click the Session Settings icon in the toolbar. The Session Properties dialog box will appear. Click the Terminal tab. Enable or disable the Auto wrap line checkbox. When line wrap is enabled, characters wrap onto the next line when a new character is received and the cursor is at the end of the line.

  • Page 315: Reviewing Session Data

    To build a login script and enable/disable automatic login: Select Options - Session Properties from the menu or click the Session Settings icon in the toolbar. The Session Properties dialog box will appear. Click the Login Scripts tab. Enable or disable the Automate login checkbox. The default value is disabled. In the Initial Character list, select one option: CR (carriage return), CR+LF (carriage return and linefeed), ESC (Escape), CTRL+P (Control+P sequence, 0X10 in hex) or None (no initial transmission character).

  • Page 316: Macros

    DSView 3 Software Installer/User Guide Macros NOTE: Three additional types of macros are available in the DSView 3 management software. Exit macros, created within the DSView 3 Explorer, reside on DS1800 digital switches and DSR switches and are used by these switches.
  • Page 317 Type the macro string in the Keystrokes box. For non-printing and special character code sequences, use the following escape sequences: New line: \n Carriage return: \r Form feed: \f Horizontal tab: \t Backspace: \b Delay character (500 ms): \d Hexadecimal code sequence: \0x<NN>, where <NN> is the hexadecimal byte. For example, character sequence may be sent by using 0x04.
  • Page 318 DSView 3 Software Installer/User Guide Select the macro in the Macros table that you wish to delete. Click Delete. A dialog box appears, prompting you to confirm the deletion. Confirm or cancel the deletion. To use a macro: Select the macro from the Macros menu (if the macro’s definition includes a hotkey, press the hotkey or hotkey sequence.

  • Page 319: Logging

    Click OK. The changes are saved and the Configure Macro Groups dialog box returns to its abbreviated view. To edit an existing macro group: NOTE: You must have DSView 3 software administrator privileges to edit global macro groups. Select Macros - Configure - Groups from the menu. The Configure Macro Groups dialog box appears.
  • Page 320 DSView 3 Software Installer/User Guide Log files The format of log filenames is shown below, where <mmddyy> represents the month, day and year, and <hhmmss> represents the current hour, minute and second in military time: scvTelnet<mmddyy>_<hhmmss>.log The default log directory is session-specific, that is, each Telnet Viewer session may have its own location for storing logfiles.
  • Page 321 Automatic logging will begin when you initiate the next Telnet Viewer session to that device. At that time, the Logging Status label will indicate Logging. To disable automatic logging: Select Options - Session Properties from the menu or click the Session Settings icon in the toolbar.

  • Page 322: Copying, Pasting And Printing Session Data

    DSView 3 Software Installer/User Guide To resume logging: Select Options - Logging - Resume from the menu. The Logging Status label will change to Logging. To stop logging: Select Options - Logging - Stop from the menu. The Logging Status label will disappear. Copying, Pasting and Printing Session Data In the Telnet Viewer you may: •...

  • Page 323: Power Control Of Devices Attached To Power Devices

    -or- Right-click and select Copy Text from the pop-up menu. The highlighted text will be copied to the system clipboard. You may then paste the clipboard contents into a Telnet Viewer session or into another application. To paste system clipboard contents: Place textual data on the system clipboard, using a text editor or other application.

  • Page 324: Closing A Telnet Viewer Session

    DSView 3 Software Installer/User Guide Closing a Telnet Viewer Session To close a Telnet Viewer session: Select File - Exit from the Telnet Viewer window.

  • Page 325: Chapter 21: Using Tools

    CHAPTER Using Tools The DSView 3 management software contains tools that may be used to perform various actions on units. This chapter describes the available tools and how to use them. Using Unit Tools The Unit Tools window contains tools that allow a user to: •...
  • Page 326 DSView 3 Software Installer/User Guide Primary contact You may also export a topology report, regardless of any properties selected for export. A topology report contains the following columns: • Port - (target devices or cascade switches only) Port number on the appliance to which the target device or cascade switch is connected.

  • Page 327: Exporting Access Rights

    Exporting access rights The Export Access Rights tool will export permission information about units from the DSView 3 management software host. The unit name and the user/user group to which the unit has access rights will be exported. Additionally, the unit access right settings will be exported; see About Access Rights on page 144.

  • Page 328: Merging Target Device Endpoints

    DSView 3 Software Installer/User Guide To merge target devices: Click the Units tab. Click Tools in the side navigation bar. The Unit Tools window will open. Click the Merge Target Devices icon or link. The Merge Target Devices Wizard will appear. The Select Target Devices to Merge window will open.

  • Page 329: Importing Dsview 2.X Software Databases

    Click Refresh to display a list of power connections. For each power connection you wish to merge, type the name of the target device you wish to merge with the power connection. The target device name entered must match the name of the target device in the DSView 3 database;...
  • Page 330 DSView 3 Software Installer/User Guide • A user with User rights to a DS1800 digital switch, CPS appliance or DSR switch in the DSView 2.x software will not be assigned any access rights in the DSView 3 software. • A user with Admin rights to a DS1800 digital switch, CPS appliance or DSR switch in the DSView 2.x software will be assigned the Reboot Appliance, Flash Upgrade Appliance and Configure Appliance Settings access rights in the DSView 3 software.
  • Page 331 To import DSView 2.x software databases: In the Units Tools window, click the Import DSView 2.x Database icon or link. The Import DSView 2.x Database Wizard will appear. Use the Browse button to locate the .zip backup file of the DSView 2.x software database you created, then click Next.

  • Page 332: Importing Data

    DSView 3 Software Installer/User Guide The Import in Progress window will open, displaying the current step being performed, as the DSView 2.x software database is importing. When the import completes, the Completed Successful window will open with a summary of the import, including the number of authentication services, users, user groups, units and unit groups added.

  • Page 333: Using The Managed Appliance Tools

    If the import was not successful, the Completed Unsuccessful window will open and display the errors that caused the import to fail. If some items could not be imported, a message will direct you to a .csv file with more information. You may attempt to import the data again. Click Finish.

  • Page 334: Upgrading Firmware

    DSView 3 Software Installer/User Guide Click Operations, then select Reboot from the menu. A confirmation dialog box will appear. Confirm or cancel the reboot. If confirmed, all active sessions will be disconnected. A Multiple Unit Operation window will open, containing a link to another window where results may be viewed;...

  • Page 335: Resynchronizing Units

    Click Finish. The Unit Overview window will open. Resynchronizing units When a unit changes its configuration, it may not be properly represented in the DSView 3 software system. For example, a target device may be added, removed or moved. Resynchronizing will update these and other changes made to the unit within the DSView 3 software system.

  • Page 336: Saving A Managed Appliance Configuration

    DSView 3 Software Installer/User Guide Click Next. The Completed Successful window will open. Click Finish. The Unit Overview window will open. Saving a managed appliance configuration You may save the configuration of a KVM switch or serial console appliance to a file. The configuration file will contain information about the managed appliance, including the following: •...

  • Page 337: Saving A Managed Appliance User Database

    Saving a managed appliance user database NOTE: You may not save the user database of a DS1800 digital switch or DSR1161, DSR2161, DSR4160, DSR800 switch. You may save the local user database on a KVM switch or serial console appliance. For information on restoring a user database, see Restoring a managed appliance user database on page 317.
  • Page 338 DSView 3 Software Installer/User Guide...

  • Page 339: Chapter 22: Using Tasks

    CHAPTER Using Tasks You may add, delete and change tasks from the Tasks window. The Tasks window lists all tasks configured in the DSView 3 management software system and allows you to manually run tasks. Using the Tasks Window To display the Tasks window: Click the System tab.

  • Page 340: Adding Tasks

    DSView 3 Software Installer/User Guide Table 22.1: Task Status Icons (Continued) Icon Adding tasks You may use the Add Task Wizard to run the following tasks: • Backup the DSView 3 software database and system files • Configure SNMP trap settings on appliance •...
  • Page 341 • Weekly - Runs the task once each week or regularly over a certain number of weeks (every 2 weeks, every 3 weeks and so on), beginning at a specific time on a specific date. You may also specify which days you wish for the task to run. •...

  • Page 342: Adding Tasks Using The Add Task Wizard

    DSView 3 Software Installer/User Guide To run a task weekly: In the Select When to Run the Task window of the Add Task Wizard, click Weekly. The Specify Weekly Schedule window will open. Select the hour, minute and AM or PM to indicate when to begin running the task. Click Every (weeks) and select the number of consecutive weeks (1-52).

  • Page 343: Task: Backup Dsview 3 Software Database And System Files

    Task: Backup DSView 3 software database and system files This task creates a compressed .zip file containing a backup of your DSView 3 software system. The backup file contains everything necessary to fully restore the DSView 3 software hub server. The backup file is named dsviewBackup.zip by default, but you may also append the date and time to the end of the backup filename.

  • Page 344: Task: Configure Snmp Trap Settings On A Managed Appliance

    DSView 3 Software Installer/User Guide Task: Configure SNMP trap settings on a managed appliance This task turns SNMP traps on or off for one or more managed appliances of a particular type. To specify SNMP trap settings for other types of managed appliances, you must create additional tasks.

  • Page 345: Task: Exporting An Event Log .Csv File

    Once this task is added, you may run it on demand at any time; see Running tasks manually on page 334. There are other ways to power control a target device; see Power Control of Devices Attached to Power Devices on page 169. To add the task: Click the System tab.

  • Page 346: Task: Migrating Units

    DSView 3 Software Installer/User Guide Select a time to run the task (see Specifying when to run tasks on page 320), then click Next. The Specify Export Event Log Properties window will open. Type the directory in which to create the event log, which may be a physical local drive on the DSView 3 server or at a shared network location specified by a UNC path.
  • Page 347 system using the Import DSView 2.x Database tool (see Importing DSView 2.x software databases on page 309), followed by running the Migrate Units task on each managed appliance. A CPS appliance or DSR switch that has been migrated to DSView 3 software compatible firmware may be returned to DSView 2.x compatibility.

  • Page 348: Task: Sending An Ipmi Chassis Control Command To Target Devices

    DSView 3 Software Installer/User Guide 10. If you want the managed appliances you are migrating to be accessible only by this DSView 3 server, enable the Enable secure mode checkbox. If you want the managed appliances you are migrating to be accessible by any DSView 3 software system, disable the Enable secure mode checkbox.

  • Page 349: Task: Test Modem Connections To Selected Units

    * The availability of the Cycle Power and Graceful Shutdown options is dependent on the BMC implementation. If one of these options is selected for a task but the BMC implementation does not support the option, the task will fail when run and be reported in the Task Results window.

  • Page 350: Task: Validating User Accounts On An External Authentication Server

    DSView 3 Software Installer/User Guide Click Add. The Add Task Wizard will appear. Select Upgrade firmware of selected appliances of the same type from the drop-down menu. Type a 1-64 character name for the task. Select a time to run the task (see Specifying when to run tasks on page 320), and then click Next.

  • Page 351: Task: Update Topology For Selected Units

    This task may be used to pull names from a managed appliance and update the DSView 3 software database. This task performs the same operations as the Pull Names from Appliance option in the Operations menu (see Name Synchronization on page 125). Once this task is added, you may run it on demand at any time;...

  • Page 352: Task: Backup Power Manager Database

    DSView 3 Software Installer/User Guide If you enable the Remove offline connections checkbox, any units connections that are reported as offline in the unit will be deleted from the DSView 3 software database. The Update topology for selected units task does not add offline connections to the DSView 3 software database If you enable the Delete target devices that no longer have connections checkbox, target devices that no longer have connections will be permanently deleted from the DSView 3...

  • Page 353: Task: Restore Power Manager Database

    network drive. The directory name must be entered in case sensitive text if your operating system supports case sensitive filenames. If the specified directory location is a network path that requires a login, enable the Login required to access shared drive location checkbox. Then type the username and password and confirm the password of a user account that has read/write access to the network share location.

  • Page 354: Running Tasks Manually

    DSView 3 Software Installer/User Guide If the specified directory location is a network path that requires a login, enable the Login required to access shared drive location checkbox. Then type the username and password and confirm the password of a user account that has read/write access to the network share location.

  • Page 355: Deleting Tasks

    Deleting tasks NOTE: Remote tasks, which are scheduled on another DSView 3 server, may not be deleted from the DSView 3 server to which you are logged in. To delete a remote task, you must log in to the DSView 3 server on which the task was created.

  • Page 356: Firmware Management

    DSView 3 Software Installer/User Guide Firmware Management The Flash firmware files for DS1800 digital switches, DSI5100, CPS and CCM appliances and DSR switches may be added, viewed and deleted using the Appliance Firmware Files window. Once a Flash firmware file(s) has been added, you may use the file(s) to upgrade the managed appliance.
  • Page 357 Click Save and then click Close. The Appliance Firmware - All window will open and contain the firmware information if you saved the changes. To delete firmware: Click the System tab. Click Appliance Files in the top navigation bar. The Appliance Firmware Files window will open.
  • Page 358 DSView 3 Software Installer/User Guide...

  • Page 359: Chapter 23: Events And Event Logs

    CHAPTER Events and Event Logs When an enabled, defined event occurs in the DSView 3software system, it is saved in the event log. You may display the event log content, view details about an individual event log entry or delete an event log entry. You may have an email notification sent to one or more addresses when an event occurs.

  • Page 360: Event Categories

    DSView 3 Software Installer/User Guide Table 23.1: Event Severity Levels (Continued) Severity Icon Non-recoverable Severity icons For users who are members of the DSView 3 software administrators or auditor user groups, the non-critical, critical and non-recoverable icons also appear near the right edge of the top navigation bar in the DSView Explorer window when events of that severity occur.
  • Page 361 • You may also specify one or more unit groups - an email notification will be sent only when a specified unit-related event occurs on a unit that is a member of the specified unit group(s). If a specified event that is not tied to a unit occurs (for example, DSView server started), an email notification will be sent, regardless of the any specified unit groups.
  • Page 362 DSView 3 Software Installer/User Guide To change an email notification: Click Email Notifications in the side navigation bar. The Email Notifications window will open. Click on the email subject of the notification you wish to change. The Email Notification Properties window will appear. To change the notification information: In the Send To field, enter or remove the email addresses of persons you want to notify.

  • Page 363: Enabling And Disabling Event Logging

    Click Delete. You will be prompted to confirm the deletion. Confirm or cancel the deletion. Enabling and Disabling Event Logging The logging of individual events that occur in the DSView 3 software system may be enabled or disabled. When an enabled event occurs, it is written to the event log. When an event is disabled, its occurrence will not be logged until the event is enabled.
  • Page 364 DSView 3 Software Installer/User Guide The following fields may be displayed. Use the Customize link to add or remove fields in the display. See Using the Customize link in windows on page 28. • State - New or Acknowledged. See Event states on page 345. This field is displayed only when the Show All button is enabled.

  • Page 365: Event States

    In an Event Log window, click on a link in the Severity column. The Event Information window will open. See Event log display fields on page 343 for descriptions of information in the Event Details section of the display. The Event History table contains any state change information. This includes when the state was changed, the type of change (for example, Changed from New to Acknowledged), and who (username) made the state change.

  • Page 366: Using The Date Filter

    DSView 3 Software Installer/User Guide Using the date filter The event log retains all events occurring in the DSView 3 software system for the specified retention time. By default, the 5000 most recent events are displayed. You may use the date filter to display older events or to display events from any interval in the retention time.

  • Page 367: Creating An Event Log .Csv File

    Creating an Event Log .csv File All or selected columns of the event log can be exported as a comma separated values (.csv) file. The output event log file is named eventlog.csv by default, but you may change the name when it is saved.
  • Page 368 DSView 3 Software Installer/User Guide...

  • Page 369: Chapter 24: Plug-Ins

    CHAPTER Plug-ins A plug-in provides support for a specific appliance type (model) in the DSView 3 software. A plug- in is packaged into a single archive file that can be shipped and added independently of the DSView 3 software. You may add plug-ins to the DSView 3 software version 3.3 or later. Although plug-ins are created independently, a particular DSView 3 software release may include one or more plug-ins that have already been added to the software.

  • Page 370: Adding Plug-Ins

    For some plug-ins, you may need to add a license key to the DSView 3 software system before adding the plug-in to any server. See the documentation included with the plug-in or contact your Avocent representative to determine if a key is needed. To add a license, see Licenses on page 54. To add a plug-in: Click the System tab.

  • Page 371: Chapter 24: Plug-Ins

    To display information about one plug-in, click the plug-in name. The Plug-in overview window will open. Information in the Overview area is read-only. The DSView Servers table lists the status of the plug-in on each DSView 3 server. Each row includes the name of the server and the plug-in version plus the administrative and operational status of the plug-in on that server.

  • Page 372: Managing Plug-Ins

    DSView 3 Software Installer/User Guide Table 24.1: Plug-ins Display Information (Continued) Field Description * Languages * Appliance Type * Vendor * * By default, these fields are not displayed in the Plug-ins window. Use the Customize link to specify which fields you want to display;...

  • Page 373: Disabling And Activating A Plug-In

    Disabling and activating a plug-in When a plug-in is disabled, you cannot use any features and operations supported by that plug-in. Appliances and target devices that were added to the DSView 3 software system before the plug-in was disabled will still appear in Units View windows, but you will not be able to acquire status from those units, and links that initiate connections to those units will not be available.
  • Page 374 DSView 3 Software Installer/User Guide...

  • Page 375: Appendix A: Technical Support

    Appendix A: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: To resolve an issue: Check the pertinent section of the manual to see if the issue can be resolved by following the procedures outlined.

  • Page 376: Appendix B: Tcp And Udp Ports

    DSView 3 Software Installer/User Guide Appendix B: TCP and UDP Ports The DSView 3 software client accesses the server and performs commands using a standard web browser. The communication protocol used between the client web browser and the server is the HTTPS protocol.
  • Page 377 DSView 3 Software Client TCP/IP TCP/IP TCP/IP Port 2068 Port 8192 HTTPS Keyboard/ Video Port 443 Mouse Firewall with Tunnel Router TCP/IP Port 2068 Figure B.1: Ports Used with a KVM Switch Connection Without Proxy In a proxied connection, communication with TCP/IP ports 8192 and 2068 occurs between the server and the KVM switch instead of directly between the client and the KVM switch.
  • Page 378 DSView 3 Software Installer/User Guide DSView 3 Software Client TCP/IP TCP/IP Port 1078 HTTPS Firewall with Tunnel Router Figure B.2: Ports Used with a KVM Switch Proxy Server Connection (KVM) If the user wishes to establish a session with another port on the KVM switch, the same process is used.
  • Page 379 DSView 3 Software Client TCP/IP TCP/IP Port 22 HTTPS Firewall with Tunnel Router Figure B.3: Ports Used with a Serial Console Appliance Connection (Serial) Without Proxy In a proxied connection, communication between the DSView 3 server and serial console appliance occurs over port 22.
  • Page 380 DSView 3 Software Installer/User Guide DSView 3 Software Client TCP/IP TCP/IP HTTPS Port 443 Firewall with Tunnel Router Figure B.4: Ports Used with a Serial Console Appliance Proxy Server Connection (Serial) DSView 3 server ports The DSView 3 server uses the HTTPS port for communication with clients and spoke servers. Changes made to the browse list through the DSView 3 management software are transmitted back to the DSView 3 server host, which refreshes its browse list view over the TCP/IP port 443 connection.
  • Page 381 DSView 3 Software Client HTTP Port 80 Figure B.5: Generic Appliance Session Ports If Active Directory or LDAP external authentication is being used within your DSView 3 software system, TCP/IP ports 389 and 636 are used for connections between the DSView 3 server and the external authentication server.

  • Page 382: External Authentication Ports

    DSView 3 Software Installer/User Guide External authentication ports DSView 3 Software Client External Authentication Server (Optional) Figure B.6: External Authentication Server Ports SNMP ports A supported KVM switch or serial console appliance may be configured to send SNMP traps to the DSView 3 server in addition to an external SNMP manager.
  • Page 383 If an external SNMP manager has been added to your DSView 3 software system, communication occurs between the SNMP manager and the KVM switch or serial console appliance as shown in Figure B.8. SNMP Manager (Optional) Figure B.8: Ports Used by SNMP (with External SNMP Manager) TCP/IP KVM Switch or Port 162...

  • Page 384: Appendix C: Dsr Remote Operations Software

    DSView 3 Software Installer/User Guide Appendix C: DSR Remote Operations Software NOTE: The DSR Remote Operations software is supported only on the following DSR switches: DSR1020, 1021, 1022, 1024, 1030, 1031, 2020, 2030, 2035, 4020, 4030, 8020, 8030 and 8035 switches. The DSR Remote Operations software provides a subset of DSView 3 management software functionality that allows access to a supported DSR switch when an Ethernet connection is not available.
  • Page 385 Figure C.1: Using the DSR Remote Operations Software with a DSR Switch Table C.1: System Configuration Descriptions Number Description CAT 5 Connection KVM Connection to Switch Remote IP Connection AC Power Cord Power Device DSR Switch Appendices Number Description Modem Analog User (OSCAR Interface) Ethernet Telephone Network...

  • Page 386: Before Using The Dsr Remote Operations Software

    DSView 3 Software Installer/User Guide Before using the DSR Remote Operations software The following actions should be performed before using the DSR Remote Operations software: • Ensure that the switch is configured. See the installer/user guide for the DSR switch for more information.
  • Page 387 Click Next. The Installing... window will open and displays the progress of the installation. The software will be installed in the specified folder and a Start - Programs - Avocent DSView 3 - DSR Remote Operations shortcut menu will be created.

  • Page 388: Using The Dsr Remote Operations Software

    When this dialog box appears, click OK to close the dialog box. Once the connection has been established, select Start - Programs - Avocent DSView 3 - DSR Remote Operations to start the DSR Remote Operations software on the PC. The Login dialog box will appear.

  • Page 389: Servers View

    Figure C.2: DSR Remote Operations Window Table C.2: DSR Remote Operations Descriptions Number Description Menu bar: Allows you to access many of the features in the DSR Remote Operations window. Toolbar: Provides shortcut buttons for quickly accessing commands in the Tools menu. Status Bar: Displays the tips for selected menu items and the progress of operations.

  • Page 390: Version View

    DSView 3 Software Installer/User Guide • EID - The Electronic ID (EID) number of the IQ module attached to the server. Table C.3: DSR Remote Operations Content Area Icons (Servers View) Icon Description A target device that is powered up and has no established KVM Video Viewer sessions A target device that has an active KVM Video Viewer session A target device that is not powered up A target device that is powered up but cannot establish a KVM connection because the path...

  • Page 391: Rebooting A Switch

    • Boot • Digital/Application • Digital/Hardware • Hardware Rebooting a switch NOTE: Users with a User level account may not reboot a switch. To reboot the switch: From the menu, select Tools - Reboot Appliance. A confirmation dialog box will appear. Confirm or cancel the reboot.
  • Page 392 DSView 3 Software Installer/User Guide The socket will power up and the icon for the socket in the content area will change. To power down a device attached to a power device socket, choose one of the following actions: • Select a socket that has not been powered down and select Tools - Power Off from the menu bar.

  • Page 393: Appendix D: Terminal Emulation

    See Customizing Session Properties on page 292. VT terminal emulation Table D.1 lists the VT key and keypad numeric codes. Avocent encodes all applicable keys as numeric; decoding is not supported. Table D.1: VT Key and Keypad Numeric Codes...

  • Page 394: Vt100+ Terminal Emulation

    DSView 3 Software Installer/User Guide VT100+ terminal emulation The VT100+ emulation provides compatibility with the Microsoft headless server EMS serial port interface. The DSView 3 software Telnet Viewer VT100+ terminal emulation works identically to VT100, with the exception of support for the function keys listed in Table D.2. Table D.2: VT100+ Function Key Support Function Home...
  • Page 395 Ctrl+C Ctrl+D Ctrl+E Ctrl+F Ctrl+G Ctrl+H Ctrl+I Ctrl+J Ctrl+K Ctrl+L Ctrl+M Ctrl+N Ctrl+O Ctrl+P Ctrl+Q ) key combinations and indicates Avocent Ctrl Hex Code Function Mnemonic (SP) BELL DC1 or XON Appendices Encode/Decode Yes/Yes Yes/Yes Yes/Yes Yes/Yes Yes/Yes Yes/No Yes/No...
  • Page 396 DSView 3 Software Installer/User Guide Table D.4: VT100 Special Keys and Control Keys (Continued) Keys Ctrl+R Ctrl+S Ctrl+T Ctrl+U Ctrl+V Ctrl+W Ctrl+X Ctrl+Y Ctrl+Z Ctrl+[ Ctrl+\ Ctrl+] Ctrl+^ Ctrl+_ Table D.5 lists the VT100 ANSI mode and cursor keys for set and reset modes. Encoding and decoding is supported for all the cursor keys listed.
  • Page 397 Table D.6: VT100 PF1-PF4 Key Definitions Table D.7 lists the ANSI mode control sequences for VT100 terminal emulation and indicates Avocent encoding/decoding support, where Yes = supported and No = not supported. Table D.7: VT100 ANSI Mode Control Sequences Control Sequence Definition Esc [ Pn;...
  • Page 398 DSView 3 Software Installer/User Guide Table D.7: VT100 ANSI Mode Control Sequences (Continued) Control Sequence Esc [ <sol>; <par>; Esc [ <sol> x Esc 7 Esc [ Pn; Pn r Esc # 5 Esc [ 2; Ps y Esc [ Ps n Esc [ Ps J Esc [ Ps K Esc H...
  • Page 399 Table D.7: VT100 ANSI Mode Control Sequences (Continued) Control Sequence Definition Select Character Set G1 Alt. Character ROM Special Esc ) 2 Graphics Esc [ Ps;..; Ps m Select Graphic Rendition Esc Ps;..;Ps h Set Mode Esc [ Ps g Tabulation Clear Esc [ Ps;Ps;..;...

  • Page 400: Vt220 Terminal Emulation

    DSView 3 Software Installer/User Guide Table D.7: VT100 ANSI Mode Control Sequences (Continued) Control Sequence Esc [ ? 5 l Esc [ ? 6 h Esc [ ? 6 l Esc [ ? 7 h Esc [ ? 7 l Esc [ ? 8 h Esc [ ? 8 l Esc [ ? 9 h...
  • Page 401 Table D.8: VT220 Encoding (Continued) VT220 Keyboard Right Arrow Up Arrow Down Arrow Keypad / Keypad * Keypad - Keypad + Keypad . Keypad 0..9 PC Keyboard Right Arrow Up Arrow Down Arrow Keypad / Keypad * Keypad - Keypad + Keypad .
  • Page 402 DSView 3 Software Installer/User Guide Table D.8: VT220 Encoding (Continued) VT220 Keyboard Table D.9 lists the decoding for VT220 terminal emulation. Table D.9: VT220 Decoding VT220 Keyboard Function Index New Line Reverse Index Escape Save cursor and attributes Restore cursor and attributes Up Arrow Down Arrow Right Arrow...
  • Page 403 Table D.9: VT220 Decoding (Continued) VT220 Keyboard Function Down Arrow Right Arrow Left Arrow Fill Screen with Es Up Arrow amount specified by Pn Down Arrow amount specified by Pn Right Arrow amount specified by Pn Left Arrow amount specified by Pn Erase parts of current line Erase parts of current screen Direct Cursor Addressing...

  • Page 404: Vt52 Terminal Emulation

    DSView 3 Software Installer/User Guide VT52 terminal emulation Table D.10 lists the keystroke mapping (encoding) for VT52 terminal emulation. Table D.10: VT52 Encoding VT52 Keyboard Delete Up Arrow Down Arrow Right Arrow Left Arrow Shift-F1 Shift-F2 Shift-F3 Shift-F4 Table D.11 lists the decoding for VT52 terminal emulation. Table D.11: VT52 Decoding VT52 Keyboard Function Cursor Up...

  • Page 405: Vt320 Terminal Emulation

    Table D.12 lists the VT52 and ANSI auxiliary keypad definitions. Encoding of each listed keypad key is supported; decoding is not applicable. Table D.12: VT52 ANSI Mode Auxiliary Keypad Definitions Keys - (dash) , (comma) . (period) Enter VT320 terminal emulation Table D.13 lists the keystroke mapping (encoding) for VT320 terminal emulation.
  • Page 406 DSView 3 Software Installer/User Guide Table D.13: VT320 Encoding (Continued) VT320 Keyboard Insert Home Delete Up Arrow Down Arrow Left Arrow Right Arrow Table D.14 lists the decoding for VT320 terminal emulation. Table D.14: VT320 Decoding VT320 Keyboard Function Index PC Character Sequence Ctrl - F5 Ctrl - F6...
  • Page 407 Table D.14: VT320 Decoding (Continued) VT320 Keyboard Function New Line Reverse Index Escape O Save cursor and attributes Restore cursor and attributes Up Arrow Down Arrow Right Arrow Left Arrow Set cursor to home position Set cursor to home position Character Attributes Erase from cursor to end of line Erase from cursor to end of screen...
  • Page 408 DSView 3 Software Installer/User Guide Table D.14: VT320 Decoding (Continued) VT320 Keyboard Function Right Arrow amount specified by Pn Left Down Arrow amount specified by Pn Erase parts of current line Erase parts of current screen Direct Cursor Addressing Direct Cursor Addressing Programmable LEDs Scrolling Region Clear tabs...

  • Page 409: Appendix E: Regaining Access To The Dsview 3 Software

    Extract the resetpassword.zip archive file into the <DSView Installation Directory>\bin directory on the DSView 3 software hub server using a third party product. From the Control Panel, select Administrative Tools - Services and stop the Avocent DSView 3 software service.

  • Page 410: Appendix F: Glossary

    ADSAP (Avocent DS Authentication Protocol) or ADSAP2 The ADSAP or ADSAP2 is a protocol used for authentication and authorization of KVM switch and serial console appliance target device sessions in the DSView 3 management software.

  • Page 411: Dhcp (Dynamic Host Configuration Protocol)

    Certificate authentication is the process of authenticating with a digital certificate. CPS appliance A CPS serial over IP network appliance is an Avocent managed appliance that provides a Telnet server and an SSH server for accessing serially attached devices over a standard TCP/IP connection.
  • Page 412 The most widely used standard for digital certificates is X.509. DSR switch The DSR switch is part of the Avocent digital KVM switch series of products that allows KVM signals to be transmitted over a standard TCP/IP connection. DSView 3 management software The DSView 3 management software is an Avocent software component installed on a PC.
  • Page 413 DSView 3 software hub server A DSView 3 software hub server is responsible for maintaining the master copy of the DSView 3 software system database. Only one server in a DSView 3 software system can be configured as the hub server. Spoke servers in a DSView 3 software system perform database replication with the hub server.
  • Page 414 DSView 3 Software Installer/User Guide External authentication server The external authentication server is an optional component(s) outside of the DSView 3 software system that enables you to select an authentication method. The DSView 3 server brokers authentication requests (LDAP, RADIUS and so on). Flash Flash is a special type of EEPROM that can be erased and reprogrammed in blocks instead of one byte at a time.
  • Page 415 Windows, Integrated Windows Authentication uses your logon information for authentication, so it will not prompt for a username and password [known as Single Sign-On (SSO)]. Integrated Windows Authentication only works with Internet Explorer and does not work with an HTTP proxy. Integrated Windows Authentication must be explicitly enabled under the Advance Internet Options dialog box of Internet Explorer version 6.0 SP1 and above.
  • Page 416 DSView 3 Software Installer/User Guide For a KVM switch, the local port is typically the KVM connection at which a keyboard, mouse and monitor can be connected directly to the switch. An onscreen display may be invoked to control the KVM switch and access switched KVM ports. For a serial console appliance, the local port is typically the serial connection at which a terminal can be connected directly to the appliance (CCM appliances have a dedicated console port).
  • Page 417 OSCAR interface The OSCAR interface is a tool that is built in to Avocent appliances and allows a user connected to the local KVM port to display and change settings in a KVM switch. The OSCAR interface also allows a local user to connect to target devices.

  • Page 418: Snmp (Simple Network Management Protocol)

    DSView 3 Software Installer/User Guide • A network server is a computer that manages network traffic. • A database server is a computer system that processes database queries. Servers are often dedicated, meaning that they perform no other tasks besides their server tasks.
  • Page 419 TCP is one of the main protocols in TCP/IP networks. The IP protocol deals only with packets. TCP enables two hosts to establish a connection and exchange streams of data. TCP guarantees delivery of data and that packets will be delivered in the same order in which they were sent. Telnet session A Telnet Viewer session is a type of target device session in which the target device supports Telnet and the DSView 3 software client connects directly to the target device using Telnet.
  • Page 420 DSView 3 Software Installer/User Guide documents (such as HTML documents), and applets that can be deployed in a DSView 3 software client web browser. Web applications must run in the context of a web application server such as the DSView 3 server. Web server A web server is a computer equipped with server software to respond to HTTP requests, such as requests from a web browser.

  • Page 421: Index

    TACACS+ 95 types 79 validating user accounts on external authentication server 330 Windows NT 87 Avocent Mouse Sync 261 Avocent Mouse Synchronization (AMS) 266 Backup and restore 69, 323 Backup servers. See Spoke servers Bookmarks 30 Browsers 1, 42 Cascade switches...
  • Page 422 AV2000 Installer/User Guide Connections adding a target device connection 183 deleting a target device connection 183 display format 181 displaying information 182 renaming a managed appliance connection 182 Contact unit properties 141, 142 CSR 61 Custom fields about 207 associated a label with a unit 208 changing for a unit 142 defining 208 example 208...
  • Page 423 Firmware adding a file 336 deleting 337 displaying information 336 displaying version information 148 updating for an appliance type 329 upgrading 314 upgrading a power device 167 upgrading IQ modules 154 Flash Player 17 Generic appliances adding 122 network properties 144 Glossary 390 Groups departments 205...
  • Page 424 AV2000 Installer/User Guide Keyboard pass through mode 255 LDAP external authentication service 88 Legal notice 35 Licenses 54 Local accounts adding 157 changing settings 159 deleting 158 displaying information 157 target device access rights 159 Location groups 205 Location unit properties 141 Login scripts (Telnet Viewer) 294 Macros exit (DSR switches) 175...
  • Page 425 Network settings for managed appliances 147 Note unit properties 142, 143 Operating systems client 16 DSR Remote Operations software 366 DSView 3 server 10 OSCAR interface authentication setting (DSR switches) 156 Overview unit properties 140 Pages 29 Partners program 57 Passwords changing in user account 236 changing user account restrictions 236...
  • Page 426 AV2000 Installer/User Guide generic appliance network 144 global system 31, 34 managed appliance network 143 note 142, 143 spoke server network 74 target device network 143 unit identity 141 unit location 141 Video Viewer session 253 Proxy server about 2 ports used 356 specifying 65 Push/pull...
  • Page 427 managing active 176 opening a DSView 3 software client session 16 removing an active session from display 177 sharing (CCM appliances) 173 Side navigation bar 24 Site groups 205 SNMP 149, 324, 362 Sorting 26 Spoke servers about 2 adding 73 certificate management 64 certificates 61 changing network properties 74...
  • Page 428 AV2000 Installer/User Guide services 151 settings 150 Unit Overview information 148 Tasks about 317, 319 adding 320 changing 335 deleting 335 displaying results 334 running manually 334 scheduling 320 TCP ports 356 Technical support 355 Telnet choosing serial session application 38 third party applications 38 Viewer 287 See also Telnet Viewer...
  • Page 429 location properties 141 managed appliance settings 147 merging cascade switches 134 merging target devices 133 migrating DSView 2.x units 326 multiple unit operations 111 names 123, 125 note properties 142, 143 overview properties 140 properties 139 showing 107 splitting cascade switches 134 status 108 status polling 69 synchronization 123, 125...
  • Page 430 AV2000 Installer/User Guide access mode 174 changing session settings 174 closing a session 283 launching a session 281 locking to KVM session 174 mapping drives 281 requirements 279 session settings 281 sharing and preemption 280 VNC 151 VPN 51 Windows NT external authentication service 87 Wizards Add Appliance 116, 118, 120 Add Local User Account 158...
  • Page 432 For Technical Support: www.avocent.com/support 590-395-501M...

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