Managing Report Viewer - Avaya CCM 3.1 Manual

Report Viewer

Managing Report Viewer

Retrieve Documents
Corporate Documents
CCM 3.1
Report Manager
This option allows you to retrieve a document or a selection of documents
from the Repository.
From the File menu, point to Retrieve From. There are two options which
are Corporate Documents and Find Documents
When you select the Corporate Documents option, you will view a screen
containing the available reports.
1. Select the document you want to retrieve.
To select more than one document, first hold down the Ctrl key and
then select the documents.
2. To find out more about a document first highlight the document and
then click on the Properties button. View the information on the
document and data provider tabs and then click OK to return to the
Retrieve screen.
• Document Tab – The document tab contains details of the title,
subject, any keywords and comments about the report.
•
Data Provider Tab – From this tab you are able to information
concerning the report.
3. If you do not want to see the report immediately, remove the tick next to
Open on Retrieval.
4. Click Retrieve, the document(s) will be opened by default. If you had
removed the tick next to 'Open on Retrieval', the documents would be
saved on your PC. For further information on viewing the result of a
report, see the section "Viewing the Results of a Report" on page 21.
Note: If you click on the More button in the retrieve screen, you will be able to
search for documents containing certain criteria.
Managing Report Viewer
38HBK00001SCB Issue 9 (18/07/2002)
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