Avaya CCM 3.1 Manual page 26

Contact center modules report manager
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Reports for Scheduled Processing
Distribution Section
CCM 3.1
Report Manager
Run Monthly – Enables the selection of a point within a month, the
hour and minute of the selected hour on which the scheduled task is to
run.
Run Month Day – Enables the selection of the day in a month, the
hour and minute of the selected hour on which the scheduled task is to
run. Note that if a month day is selected that does not exist in any one
month the report will not run that month.
Clicking the 'OK' button updates the task's schedule settings. Note that
clicking the 'OK' button has no effect if an entry from the day and hour lists
is not selected. The exception to this is when a task is set to run once only
in which case these lists are not relevant.
The 'Scheduled Task Properties' dialog contains a section for setting the
distribution destination(s) of a task's associated report once it has been
refreshed. A report can be sent to printers, email recipients and can be
exported to file paths. Adding entries to each of these distribution types is
outlined below:
The locations of where the report is being distributed. Once refreshed a
task's associated report can be sent to printers, email recipients and
exported to specified file paths.
Print Tab
With the Print tab of the scheduled task properties dialog selected, clicking
the 'Add' button cause the dialog 'Distribution for Print' to be displayed.
Clicking its associated checkbox toggles a printer's selection. Click the
'Copies' button to set the number of copies to be printed. Valid values are
between 1 and 30. The 'Copies' button on the 'Scheduled Task Properties'
dialog can also be used to change the number of copies.
To remove a printer select the entry in the list on the 'Print' tab of the
scheduled task properties dialog and click the 'Remove' button.
Email Tab
With the 'Email' tab of the scheduled task properties dialog selected, the
'Add' button is only enabled if a successful email log in has been
established. Clicking the 'Add' button causes an email selection dialog to
be displayed.
Clicking the left-most checkbox toggles an email recipient's selection.
Tick boxes are also displayed for the permitted formats. Clicking these
toggles the format(s) of the document(s) that will be attached to an email.
To remove an email recipient select the entry in the list on the 'Email' tab of
the scheduled task properties dialog and click the 'Remove' button.
Submitting a Report
38HBK00001SCB Issue 9 (18/07/2002)
Page 26

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