Avaya CCM 3.1 Manual page 18

Contact center modules report manager
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Report Viewer
Find Documents
CCM 3.1
Report Manager
When you select the Find Documents option, you are able to specify certain
criteria when searching for documents.
Look for - You can look for either All Documents or just Corporate
Documents
In - You can look in All Domains or just Document.
Where - This section allows you specify certain criteria and has been
designed to allow you to refine your search. Listed below are the types
of properties you can look for together with the search options.
Category
Categories
Comments
Data provider name
Document
Keywords
Name
Size
Source
Subject
Submission Date
Title
Total # of categories
Total # of rows
Total Duration
When you have defined your search criteria, click on the Find Now button.
Results of the search will be shown in the main window area of the screen.
Retrieve the document as described in the section titled "Corporate
Documents" on page 17.
Search Criteria
Contains / Does Not Contain
Contains / Does Not Contain
Contains / Does Not Contain
Has No Properties / Has Properties
Contains / Does Not Contain
Contains / Does Not Contain
Is More Than / Is Equal To / Is Less Than
Contains / Does Not Contain
Contains / Does Not Contain
After / Before (The current date and time)
Contains / Does Not Contain
Is More Than / Is Equal To / Is Less Than
Is More Than / Is Equal To / Is Less Than
Is More Than / Is Equal To / Is Less Than
38HBK00001SCB Issue 9 (18/07/2002)
Managing Report Viewer
Page 18

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