Avaya CCM 3.1 Manual page 22

Contact center modules report manager
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Report Viewer
Definition Tab
CCM 3.1
Report Manager
The Definition tab displays information about the data provider or the
variable selected in the Data Providers box. If a data provider is selected,
you can rename it, and set the date and time for automatic refreshes. If a
variable is selected, the tab displays the variable's name, type and
qualification, and lets you link dimensions belonging to different data
providers
Name
Displays the name of the data provider you selected.
Max Duration
Displays the maximum length of time that this data provider can take to
return data from the database. When the data provider is a query, the
designer who created the universe defines this value.
Max Rows
Displays the maximum number of rows that can be returned by the
selected data provider. You can modify this value by clicking the
Options button in the Results tab of the Data Manager dialog box. This
opens the Query Options dialog box.
Refreshable
If this attribute is editable it indicates whether you can refresh this data
provider.
Universe
Displays the name of the universe on which you built the query. To run
the query on a different universe, click the button to the right of this
field, and then select a universe in the Change Universe dialog box,
which appears.
Automatic Refresh
Select this check box if you want the data provider to be refreshed
automatically. You can set options in this group box to define when
and how often it will be refreshed.
Once – Used for a one off report.
Every - The data provider will be refreshed automatically on a
regular basis. You can define how often it will be refreshed. For
example, you can enter 24 and hours, to specify every 24 hours.
On Date, at Time/On Date, from Time - Select Once if you want
the data provider to be refreshed automatically at or after a
specific time.
From Date (dd/mm/yy) - Allows you to specify the date after
which BusinessObjects will automatically refresh the data provider.
The date format is month/day/year, for example, 6/2/96 for June 2,
1996.
Time (hh:mm:ss) - Allows you to specify the time after which
Report Viewer will automatically refresh the data provider. The
time format is hh:mm:ss, for example 24:00:00 for midnight.
Statistics
Displays statistical information about the data provider, that is the date,
time, number of rows returned and the duration for each time the data
provider was refreshed.
Viewing the Results of a Report
38HBK00001SCB Issue 9 (18/07/2002)
Page 22

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