Table Of Contents - Avaya CCM 3.1 Manual

Contents
Contents
Introduction ...............................................................................................................................3
General ................................................................................................................................................ 3
Report Manager ................................................................................................................................... 4
Using this Manual ................................................................................................................................ 5
INDeX Taskbar .................................................................................................................................... 5
Report Server ............................................................................................................................6
INDeX Archiver .................................................................................................................................... 6
Report Scheduler ......................................................................................................................8
Overview .............................................................................................................................................. 8
Starting Report Scheduler.................................................................................................................... 8
Editing Tasks ..................................................................................................................................... 10
Task History ....................................................................................................................................... 11
Report Scheduler Preferences........................................................................................................... 12
Report Scheduler Distribution Management ...................................................................................... 13
Report Viewer..........................................................................................................................15
General .............................................................................................................................................. 15
Launching Report Viewer................................................................................................................... 15
Managing Report Viewer ................................................................................................................... 17
Opening a Corporate Document ........................................................................................................ 19
Refresh Corporate Document ............................................................................................................ 20
Viewing the Results of a Report......................................................................................................... 21
Printing Reports ................................................................................................................................. 23
Reports for Scheduled Processing .......................................................................................24
Overview ............................................................................................................................................ 24
Submitting a Report ........................................................................................................................... 25
Trouble Shooting ....................................................................................................................28
Report Viewer .................................................................................................................................... 28
Index.........................................................................................................................................29
CCM 3.1
Report Manager 38HBK00001SCB Issue 9 (18/07/2002)
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