System Handover; System Handover Checklist - Avaya IP Office 3.0 Installation Manual

System Handover

System Handover Checklist

Equipment
•
Have all extensions been tested?
•
Have all exchange lines been tested??
• Is system programming in line with the customer specification? e.g. all specified applications, CTI
settings, etc.
• Has the customer been made aware of the drop back (power fail) locations? Are these been
clearly marked and have they been tested?
• Has the mains supply (and any UPS if fitted) been tested?
• Where VoIP is to be deployed have the appropriate network design criteria and QoS mechanisms
been applied as per the Avaya planning guidelines.
Wiring
•
Has the Avaya IP Office - Small Office Edition, been fitted with the appropriate
functional/protective grounds.
• Is the distribution wiring (structured cabling) satisfactory to the required national standards?
• Are all wires and cables clearly labeled.
• Is the site clean and tidy with all rubbish removed?
Information
•
Have the telephone user guides been issued to the user.
•
Has the customer been made aware of the telephone number for maintenance/fault reports.
Feature Key
• Where a Feature Key has been used (for software requiring a license), record it's physical
location (location of the PC is it plugged into) and leave a record of such on site with the system.
Small Office Edition Installation Manual
IP Office 3.0 40DHB0002UKED Issue 3 (4th February 2005)
Page 33