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Step 2F: Set up LAN
A communications link must be made between the Strata CIX and external PC with the CTI
application. The first requirement for this connection is a Strata CIX license for the LAN port. A
license is only needed for the LAN port since all other license control is provided in a "license key"
provided by the CTI software. Strata CIX and the CTI PC will need to have "static IP" addresses
assigned within the network that will be connected with the CTI PC.
To set up the LAN
1.
From eManager, click Advanced Configuration > Utilities > Operations > IP Configuration.
Program 916 to change the IP address from the default of 192.168.254.253, sub-net mask of
255.255.255.0 and Gateway of 0.0.0.0 to the address matching your local network.
2. Make sure that you have a Strata CIX license to use a LAN port for connecting to the CTI PC.
3. From eManager, click Advanced Configuration > System > I/O Devices and configure Program
803 and enter the following FBs to establish of one of the system ports for use as a LAN port:
•
FB00 – Choose the one available from 200 CTI#0 ~ 208 CTI#8.
•
FB01 – Choose LAN. In eManager, in the box below FB00, assign a device port number
(1~14).
4. Select the LAN device Tab. Use the following FBs to assign the properties of the LAN port:
•
FB00 – Choose the device port number to be assigned (1~9). Use port assigned in above
step (Program 803, FB02).
•
FB01 – TCP
•
FB02 – Server
•
FB03 – Asynchronization
•
FB04 – 1101 (or assign an available TCP port number)
•
FB05 ~ FB08 – Leave at default values.
To set up the LAN for Network ACD
1.
Step 1~4 of the above procedure
Node that will be supporting ACD and /or Net Phone.
2. All CIX systems must be able to communicate with the ACD server connected to the main
node.
Strata CIX ACD Installation
To set up the LAN
06/2012
Configuration of the ACD System
must be configured on each CIX system
Step 2: Prepare Strata CIX
15
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