Chapter 4 - Dialogic Boards; Connecting Voice Board(S) To Telephone Lines - Toshiba STRATA CIX Effective Call Center Management Installation Manual

Automatic call distribution
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Dialogic Boards
This chapter contains information about the Voice boards used for a Dialogic-based system and
MicroMAS-D.

Connecting Voice Board(s) to Telephone Lines

Note A standard telephone does not function when directly attached to the board jack.
Depending on the hardware configuration, you may need one or all of the following procedures.
D/41PCI, D4PCIUF
Connect each of the board jacks to a PBX or CO line using RJ11C connectors and cables. See
figures shown below for channel assignments.
Channel 1
Channel 2
Channel 3
Channel 4
Strata CIX ACD Installation
Rear Bracket
on Board
To PBX or
Public Telephone Network
(Central Office)
3792
06/2012
4
23

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