General Problems - Xerox 6204 Wide Format Solution User Manual

General Problems

If you think a problem is occurring with the machine, check the machine status again.
WARNING: The machine contains precision measuring equipment and uses a high-voltage power
supply, so never open or remove machine covers that are secured with screws unless specifically
instructed to do so in the User Guide because high voltage components can cause electric shock.
Always follow the instructions in the User Guide when opening panels or covers that are secured
with screws in order to retain your install/reinstall options. Do not attempt to alter the machine or
change the parts because it may result in fire or smoke.
Symptoms Check
Power is not Is the circuit breaker (main
switched On. power switch) or the power
switch of the machine off?
Is the power cord plugged
into the power outlet?
Is the power cord
disconnected from the
machine?
Is power of the correct
voltage being supplied?
Touch screen is Is the <Power Saver> button
dark. illuminated?
Is the brightness dial set too
low?
A message is Did a paper jam occur?
displayed.
Did the original jam?
Is the message "Initializing"
displayed?
Remedy
Turn on the circuit breaker and then the power switch.
Refer to section on Powering the System On/Off.
Turn off the circuit breaker and power switch, and firmly
plug in the power cord. Then turn on the circuit breaker
(main power switch) and power switch.
Refer to the section on Powering the System On/Off.
The machine must be connected to a 120V (volts), 15A
(amperes) supply in the U.S., and to a 220-240V supply in
Europe.
Refer to the section on Power Connection.
The machine is in the Power Saver mode. Press the
<Power Saver> button on the control panel to cancel the
Power Saver mode.
Refer to the section on Using the Power Saver Feature.
Use the brightness dial to adjust display brightness.
Refer to the section on the Control Panel.
Refer to the section on Paper Jams.
Refer to the section on Document Jams.
If the message is displayed for more than 3 minutes,
contact your Xerox Customer Support Center.
Xerox 6204 Wide Format Solution
Problem Solving
10-
User Guide 185