Internal Call Waiting; Call Waiting Flexible Feature Codes - Nortel 1000 Features And Services Fundamentals

296 Call Waiting/Internal Call Waiting
Call Waiting applies to Direct Inward Dialing (DID), Central Office (CO),
Foreign Exchange (FX), and Wide Area Telephone Service (WATS) trunk
calls extended to a busy telephone by the attendant. Call Waiting also
applies to calls on TIE and Common Control Switching Arrangement
(CCSA) trunks.

Internal Call Waiting

This feature provides Call Waiting for internal calls. This option, defined on
a per-telephone basis, allows Call Waiting for calls from other telephones
within the customer group. These calls include the following:
•
•
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Call Waiting Flexible Feature Codes

A user may activate Call Waiting from an analog (500/2500 type) telephone
with Call Waiting Class of Service by dialing the Call Waiting Activate
(CWGA) FFC (defined in LD 57). To deactivate Call Waiting, the user dials
either the Call Waiting Deactivate (CWGD) FFC (defined in LD 57) or the
general Deactivate (DEAF) FFC (also defined in LD 57).
If Call Waiting is deactivated using FFCs, then station-to-station call waiting
is also deactivated at the telephone.
If the Class of Service is CWA, ACTIV or DEACT is printed in brackets
when CWT is activated or deactivated.
The CWT FFCs do not affect Precedence Call Waiting.
Operating parameters
A Meridian 1 proprietary telephone can have only one working Call Waiting
key/lamp pair.
Telephones with internal telephone-to-telephone Call Waiting must also
have external Call Waiting (CWA) Class of Service.
A Call Waiting indication is not presented to a single-line telephone in the
transfer or conference mode.
An analog (500/2500 type) telephone user receiving a second call can
connect alternately to the original call and the Call Waiting call by a
switchhook flash. The user cannot transfer or conference either call.
Copyright © 1994–2008, Nortel Networks
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direct telephone-to-telephone calls
attendant-extended internal calls
telephone-to-telephone call transfer of all trunk and internal calls
Nortel Communication Server 1000
Features and Services Fundamentals — Book 2 of 6 (C)
NN43001-106 02.04 Standard
Release 5.5 9 May 2008