Call Park - Nortel 1000 Features And Services Fundamentals

Call Park

Contents
This section contains information on the following topics:
"Feature description" (page 215)
"Operating parameters" (page 216)
"Feature interactions" (page 217)
"Feature packaging" (page 223)
"Feature implementation" (page 223)
"Feature operation" (page 225)
Feature description
Call Park (CPRK) places a call in a parked state, similar to hold, where it
can be retrieved by any attendant console or telephone. A parked call must
have an access ID, also known as a Park DN. This is done by parking the
call on a System Park DN or on any telephone Directory Number (DN) in
the system. A parked call does not occupy a DN, nor is there a lamp to
indicate its presence.
Up to 50 System Park DNs are available per customer. There is no limit to
the number of DNs that can be used as a Call Park access ID. However,
only one call at a time can be parked against any particular telephone or
System Park DN.
In addition, the system can offer a default access ID. If System Call Park is
defined, the default access ID for attendant consoles and Meridian Digital
Telephones is the next available System Park DN.
If System Park DNs are not defined for the customer, the default access ID
is the DN of the telephone where the call was parked. An attendant must
press the Park key and enter a DN if System Park DNs are not defined.
Copyright © 1994–2008, Nortel Networks
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Nortel Communication Server 1000
Features and Services Fundamentals — Book 2 of 6 (C)
NN43001-106 02.04 Standard
Release 5.5 9 May 2008
215