Attendant Calls Waiting Indication - Nortel 1000 Features And Services Fundamentals

228 Call Park on Unsupervised Trunks
Feature interactions

Attendant Calls Waiting Indication

If all the attendants are busy and a Call Park Recall occurs, the recall is
placed in the calls waiting queue. If the recalled station is busy when the
recall occurs, the Disconnect Timer (DCTI) temporarily suspends timing
until the recall is presented. After the recall is presented, the Disconnect
Timer continues timing for the remainder of the period.
Automatic Call Distribution (ACD)
If all the ACD agents are busy and a Call Park Recall occurs, the recall is
placed in the ACD DN queue.
Call Hold, Deluxe
Call Hold, Permanent
A Disconnect Timer applies to held calls on all trunks on the route. All
answered calls in the held state is disconnected if left in that state for an
extended period.
Call Park
A 14-second Disconnect Timer applies to parked calls on all trunks on the
route. All answered calls in the parked state is disconnected if left in that
state for an extended period.
Camp-On
A Disconnect Timer applies to camped-on calls on all trunks on the route.
All answered calls in the camped-on state is disconnected if left in that state
for an extended period.
Feature packaging
Call Park on Unsupervised Trunks is included in Direct Inward System
Access (DISA) package 22.
Feature implementation
LD 16 - Set the disconnect timer.
Prompt Response
REQ NEW
CHG
TYPE RDB
Copyright © 1994–2008, Nortel Networks
.
Description
Add new data.
Change existing data.
Route Data Block.
Nortel Communication Server 1000
Features and Services Fundamentals — Book 2 of 6 (C)
NN43001-106 02.04 Standard
Release 5.5 9 May 2008