Conference (A03/A06, C6A); Exclusive Hold; Permanent Hold On An Analog (500/2500 Type) Set; Switch Hook Flash - Nortel 1000 Features And Services Fundamentals

204 Call Hold, Individual Hold Enhancement
When the Release Option is allowed (HRLA) and the user presses the Hold
key on an active single line MADN in order to enlarge a conference using
the Call Join feature, the following occurs:
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Conference (A03/A06, C6A)

With the Release Option allowed (HRLA), the Conference key is ignored on
the Meridian 1 proprietary set, when more than one Multiple Appearance
Directory Number (MADN) is active in the conference.

Exclusive Hold

The Exclusive Hold feature takes precedence over the Lamp Option of the
Individual Hold Enhancement feature. The lamps on all other single line
appearances of the MADN are steadily lit while the call is held on one of the
single line MADNs. When the Lamp Option is enabled (HLPA), the existing
Exclusive Hold functionality is retained.
With the Release Option allowed (HRLA) and more than one single line
MADN active in a conference, the call is disconnected when the hold key
is pressed.

Permanent Hold on an analog (500/2500 type) set

When an analog (500/2500 type) set puts a call on Permanent Hold, the
lamp status remains steadily lit on all other members of the same single line
MADN if the customer has the Lamp Option allowed.
With the Release Option configured, if an analog (500/2500 type) set with
the same single line MADN initiates Permanent Hold, the call is not dropped
even if other appearances are active on this call. This is as per the existing
functionality.

Switch Hook Flash

When a single line MADN member uses Switch Hook Flash to place a call
on hold, all other appearances of the same single line MADN remain lit as
per the existing operation.
When an analog (500/2500 type) set with the same single line MADN
initiates hold by Switch Hook Flash, the existing functionality is retained.
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The call is disconnected if another member of the same single line
MADN is still active on the call.
The call is placed on hold if the active single line MADN is the only active
member of the single line MADN on the call.
Nortel Communication Server 1000
Features and Services Fundamentals — Book 2 of 6 (C)
NN43001-106 02.04 Standard
Release 5.5 9 May 2008