Epson C82362 Administrator's Manual page 258

The Printer Model and IP Address do not appear in the
EpsonNet WinAssist dialog box.
Cause
If the IP address is set to the
default IP address, the items
above might not appear.
The IP address was changed automatically.
Cause
If you are using a utility
such as HP OpenView, the
new IP address might be
rewritten over the old IP
address.
14-4
Troubleshooting
What to do
Set a valid IP address.
Refresh the status. To do this, select
Refresh from the View menu.
Set the larger value for the time-out. To
do this, select Timeout from the Tool
menu. EpsonNet WinAssist may run
more slowly.
What to do
Select Manual for the Get IP address
setting and clear the Set by PING check
box in the TCP/IP menu of EpsonNet
WinAssist.
Select Manual for the Get IP Address
setting and select OFF for Set by PING
in the TCP/IP screen of EpsonNet
WebAssist.