Incorrect Characters Print; Tray Linking Does Not Work - Lexmark MS310 User Manual

Troubleshooting
Actions
Step 3
a
Depending on your operating system, open Printing Preferences or
the Print dialog, and then specify the paper type.
b
Resend the print job.
Does the job print from the correct tray or on the correct paper?

Incorrect characters print

Action
Step 1
Check if the printer control panel light sequence matches the light
sequence in the following illustration:
Hex Trace
‑ Slowly blinking
Do both light sequences match?
Step 2
a
Open a Web browser, and then type the printer IP address in the
address field.
b
Click Settings > Network/Ports, and then click Standard Network or
Network [x].
c
Select PCL SmartSwitch or PS SmartSwitch, and then click Submit.
d
Resend the print job.
Do incorrect characters print?

Tray linking does not work

Note: The trays and the multipurpose feeder do not automatically detect the paper size. You must set the size from
the Paper Size/Type menu.
Yes No
The problem is solved. Contact
support.
Yes No
Turn off the printer, Go to step 2.
and then turn it back on
to deactivate Hex Trace
mode.
Contact customer The problem is solved.
support.
162
customer