Incorrect Margins On Prints - Lexmark MS310 User Manual

Troubleshooting
Action
Step 1
a
From the Quality menu, select a lower number to reduce the toner
density. To access the Quality menu, do either of the following:
•
If the printer is on a network, then open a Web browser and type
the printer IP address in the address field. Then, navigate to
Settings > Print Settings > Quality Menu.
Note: If you do not know the IP address of the printer, then print
a network setup page and locate the IP address in the TCP/IP
section.
• If the printer is connected to a computer by a USB or parallel cable,
then open the Local Printer Settings Utility for Windows or Printer
Settings for Macintosh.
Note: 8 is the factory default setting.
b
Resend the print job.
Does the gray background disappear from the prints?
Step 2
Reinstall the imaging unit and the toner cartridge.
a
Remove the toner cartridge.
b
Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
c
Reinstall the imaging unit, and then the cartridge.
d
Resend the print job.
Does the gray background disappear from the prints?

Incorrect margins on prints

A B C D
A B C D
A B C D
Action
Step 1
a
Move the width and length guides in the tray to the correct positions
for the paper size loaded.
b
Resend the print job.
Are the margins correct?
Yes No
The problem is solved. Go to step 2.
The problem is solved. Contact
support.
Yes No
The problem is solved. Go to step 2.
168
customer