Lexmark MS310 User Manual page 171

Troubleshooting
Action
Step 2
From the Paper menu, set the paper size and type to match the paper
loaded in the tray. To access the Paper menu, do either of the following:
•
If the printer is on a network, then open a Web browser and type the
printer IP address in the address field. Then navigate to Settings >
Paper Menu.
Note: If you do not know the IP address of the printer, then print a
network setup page and locate the IP address in the TCP/IP section.
• If the printer is connected to a computer by a USB or parallel cable,
then open the Local Printer Settings Utility for Windows or Printer
Settings for Macintosh.
Do the printer settings match the type and weight of the paper loaded in
the tray?
Step 3
a
Depending on your operating system, specify the paper type and
weight from Printing Preferences or the Print dialog.
b
Resend the print job.
Do print irregularities still appear?
Yes No
Go to step 3. Specify the correct
paper type and weight
to match the paper
loaded in the tray.
Go to step 4. The problem is solved.
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