Job Prints From The Wrong Tray Or On The Wrong Paper - Lexmark MS310 User Manual

Troubleshooting
Action
Step 3
From the Eco‑Mode menu, change the environmental settings. To access
the Eco‑Mode menu, do either of the following:
•
If the printer is on a network, then open a Web browser and type the
printer IP address in the address field. Then navigate to Settings >
General Settings > Eco‑Mode.
Note: If you do not know the IP address of the printer, then print a
network setup page and locate the IP address in the TCP/IP section.
• If the printer is connected to a computer by a USB or parallel cable,
then open the Local Printer Settings Utility for Windows or Printer
Settings for Macintosh.
Note: When using the Eco-Mode setting, you may notice a reduction in
performance.
Does the print job still take longer than expected?

Job prints from the wrong tray or on the wrong paper

Actions
Step 1
a
Check if you are printing on paper that is supported by the tray.
b
Resend the print job.
Does the job print from the correct tray or on the correct paper?
Step 2
a
From the Paper menu, set the paper size and type to match the paper
loaded in the tray. To access the Paper menu, do either of the
following:
•
If the printer is on a network, then open a Web browser and type
the printer IP address in the address field. Then navigate to
Settings > Paper Menu.
Note: If you do not know the IP address of the printer, then print
a network setup page and locate the IP address in the TCP/IP
section.
•
If the printer is connected to a computer by a USB or parallel cable,
then open the Local Printer Settings Utility for Windows or Printer
Settings for Macintosh.
b
Resend the print job.
Does the job print from the correct tray or on the correct paper?
Yes No
Install additional The problem is solved.
printer memory.
For more information,
contact customer
support.
Yes No
The problem is solved. Go to step 2.
The problem is solved. Go to step 3.
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